Gorgeous hotel! Well decorated. Bed was comfy. Felt luxurious. Staff was amazing. Modern feel. I…read morecan't remember of there was streaming but I won't take off for t. I loved the restaurants/ bar.

This hotel is by far my favorite in Des Moines. Very friendly staff and the room was modern and…read morespacious. It was comfy despite that it was packed due to a wedding that was taking place there. I highly recommend this property.

Service was excellent. We arrived at 8:15 and the young woman let us know that the nearest…read morerestaurants closed at 9 in case we wanted to get Late dinner and gave us drink coupons. Comfortable beds and rooms were very clean

The very nice friendly woman that checked me in Wed June 5 was great helpful nice kind awesome…read more Now June 6 The woman that checked me out in the am was one of the laziest rudest unprofessional people I have ever met. So no I can't recommend This hotel. I am a Marriot platinum member and I know what good custom service and bad looks like. The mgr was suppose to call me today to talk out my complaint I have yet to hear from him.

We visit The Port each time we go to the lake. It's so fun to arrive by boat and listen to the…read moreband. The food is always outstanding one of the best wedge salads I've ever had. I do have to say the Cocktails were not very good this trip.

The Port has it dialed in!! Great service, great view, and overall a 10 plus. We're lucky to have…read morethis great spot on the lake!

The fam and I were in town for a 95th birthday party! (Woo! Happy Belated Birthday, Ellen.)…read more Courtyard by Marriott Ames was conveniently located, well priced and offered most everything we were looking for during our short stay. (Check-In is at 3pm, Check-Out is at 11am.) Loved that there is a pool (no hot tub) and a nice workout facility. The rooms were modern with smart TVs (helllllo Netflix), the were well kept and overall comfy-- with AC that could get the room as cool as we wanted and water pressure/hot water that fit the bill. The staff was friendly. There as free wi-fi, too. But the coffee situation was less than ideal. (There weren't even enough kcups for two.) Additionally, I wouldn't really call the restaurant a restaurant-- but it does offer a bar that would hit the spot. Overall, I'd stay at this Courtyard by Marriot again!

This location was typical and consistent of a Marriott Courtyard, one of the reasons why I chose…read moreit. Room felt clean, a few spots could be better but I usually don't stay in the room, just use it to sleep and shower. Used the gym, was sufficient. The mobile app was useless in this location. I still had to go to the desk to finalize my check-in (she had to verify my ID) and I also couldn't check out via the app. I would give the mobile app 1 star for this location. I'll definitely stay here again when visiting my daughter at Iowa State.

I was in Newton for a celebration of life/family reunion from out of state and stayed here for 5…read morenights with my mom. I can't say nothing bad about it. It was as advertised. Breakfast was suitable, used it every day, coffee was good and every was clean. Rooms on one side of the building even have a nice view. Rooms were spacious. Staff was friendly. I have other family there and I would stay there again.

What a great place. The room is spacious, clean and comfortable. Nice touches. The breakfast…read moreoffered is nice and the room where it is, over looks a wild life pond with lots of windows. Priced very well. Also quiet here

I generally liked it a lot. It was conveniently located and was everything I needed in a place to…read morestay. Also the breakfasts were good and the downstairs area was quite nice. The upstairs hallways and rooms were a little disappointing in terms of niceness, but everything I needed was there. I would give it 4 stars based on the above. However, I had some problems with my door code to get in on the first day. When I called to get it worked out, the employee gave me the master code. Obviously, yes, I wanted into the building and my room. But it's never acceptable for a guest at a hotel to have a code for other rooms. If relying on a locking system like this, there needs to be a secure way to solve problems without giving out the master code. For this reason, I have to deduct another star.

We loved our stay here. Very comfortable and close to everything. The host staff were attentive…read more And all the to-go goodies - they thought of everything!

I had a last minute change to my reservation due to a death in my family. The front desk was able…read moreto extend my stay and kept me in the same room! This really helped me get through a really tough timeline and a tough experience. Thank you!

The hotel is new but the main door was broken and we had to use the other hotel, Home 2 Suites,…read moreentrance. The location is convenient because it is situated between Des Moines and Ames. There is a small playground by the hotel and the Ankeny public library is also within walking distance. We booked two rooms with king-sized beds for our stay. The rooms are slightly smaller than the other Hilton king-size bedrooms that we have stayed at. But it is enough space for our purposes and it is equipped with a mini refrigerator, desk, and small bench. The mini refrigerator has an upper "freezer" section but it did not serve its purpose and our reusable ice-packs did not freeze up. The complimentary bathroom toiletry is interesting. They are squirt bottles attached to the wall and there are instructions indicating a gentle squeeze would do. But it never seems to work properly. It's either too little or too much. We had to ask for room service to replenish a few items. It seemed like they were short-staffed because we ended up going downstairs to pick up the items. There is complimentary parking and breakfast. Breakfast is served from 6 am to 10 am. We had a variety of the usual eggs, potatoes, sausages, and baked goods. There is also a pancake, waffle, and cereal station. The staff was efficient in keeping up with the demand. We also made use of the indoor pool on both nights around 8 pm. There were other young children in the pool with us but everybody was friendly and it did not feel over-crowded.

Second time we have stayed here for family graduations. Unfortunately we forgot to request room on…read morefirst floor. NO ELEVATOR. We are seniors but it really didn't hurt us to traipse stairs. Only mention it as employee leaving walked right by us without an offer of help. My grandsons know better. TV was lacking for streaming or options. This would not of bothered us but we were there for several nights. Breakfast was same ole, but sufficient. Room was clean. Desk staff friendly. We will stay again in 2 years when we come to Iowa for final graduation....on the first floor.

This place has really gone downhill - new management? The original used to care - perhaps it is the…read moremanager on duty - but this stay (which we had 2 rooms = $300+) was horrendous. Here's the low down I messaged on Facebook. There is no customer service number for such problems since they are locally owned. I am not going back to the blond manager - she is mean as a snake. Here's what I sent on Facebook messenger - if only just to make my tired butt feel better. ***** I have had the worst stay at Knoxville Iowa location & the management told me to contact you by finding my own number to contact you. What kind of business are you guys running here? We have 2 rooms checking in yesterday to today - and have had nothing but issues. Dirty towels, broken toilet (non-stop running), family of 10 above us (8 kids - they took up the entire pool & left us the hot tub) no breakfast by 8:41am, loud mattresses and...no $25 gift card as promised by your website when I made the reservations. I have called the reservation line & they told me that I "should" get an email in 48 hours but I AM TIRED. No sleep since 4:30 am. The management was no help at each step. The only thing they helped me with was the dirty towels. This hotel is not even full. The "manager" or blond haired lady told me to find my own customer service online. No compassion for someone who is terribly tired and underserved. We spent over $300 staying here - and need some customer service. Is there any or is this it? My final review - Stay in Pella. It is not that much further & you will get way better service. And...don't fall for any deals made on the website - each site is privately owned & refuses to participate. Caveat Emptor

We booked this hotel on-line and I was beyond pleased with our room and the hotel. I called to get…read morea room by end of hallway due to TKR surgery and service dog to go out. They made sure we had just what I needed. The room was exceptionally clean (and I was Head Housekeeper @ HIE so I like things clean and very maintained. The condition of hotel is great and very clean. Breakfast was delicious and we had a variety of things from waffles to hot food to cereal, fruit, etc. The pool was heated, which made for relaxing swims and the hot tub was nice and hot, like a hot tub should be. Trust me, we've stayed at so many that they're barely luke warm and it's not worth it. They take pride in the upkeep, cleanliness and care of the pool area as well as the hotel itself. We wanted to stay an extra night and the owner personally booked it and gave us a wonderful deal, and he even let me grab a bowl of cereal to take my meds with. The hotel is in a wonderful location with Hy-vee, Fareway, Dollar General, Walmart, Mc.D's, and other food places close by as well as gas stations. Lastly, I'd like to add that I was very happy with the safety of the hotel. Being in a safe place knowing that I don't have to worry about my vehicle or taking my dog out at night is one of my highest priorities. So, if you find yourself needing a place around the Des Moines area, go the little extra and stay in Grimes @ the Red Lion. You won't be disappointed!

Great Place! Good help and really safe area to stay. The…read morearea has plenty of places to eat and its a very good place.