Ok to be fair I gave myself 24hrs to cool off and I am still upset...
My mom, sister and I have been coming to this place since end of July 2019. I have had pretty good service. I usually just get polish change on toes and eyebrow wax at Queen Bee. I have been getting my acrylic nails done off and on for over 17 years. I had a different nail tech elsewhere who ran her independent nail business, and did amazing 3D nail and art work on me all the time. Safe to say I know quality nail work when I see it. My tech recently changed careers.
So for the first time, in October, I had Queen Bee Nails do my nail fill (extra long red stiletto nails).They came out great! When I went back to have my nails soaked off, the nail tech convinced me to just cut them short to keep my nails from becoming too brittle. I explained to her I wanted a gel light color base with gold glitter gradient starting at the cuticle on my hands. (No big deal, I had the other lady who was doing my pedicure do the same thing, but with a spiced pumpkin base color, and it came out great!) When the tech was applying the gel to my nails I noticed it was bubbling in some parts and that she'd missed several spots on the sides of my nails that had no color/gel. I asked her if she could fix it. She applied another coat on the spots she missed and told me she would cover up the air bubbles with the gel glitter. She seem annoyed that I pointed out the flaws. When she did my first hand with the glitter there was no gradient look, just a hard line. I explained to her that I wanted to see a more gradient separation, like on my toes. (I said this quietly to not make a scene, my mother who was sitting right next to me did not even hear me). The nail tech immediately became defensive and argumentative towards me, because I was unhappy with how my nails were coming out. She said she would fix it. I let her finish her job, and when she asked me if I like it, I quietly said "no". Again she became so upset and started telling me that it was the gel brushes fault, because it was old, and that the reason my toes look different, is because I used regular polish not gel. She pretty much explained how it's impossible to do a proper gradient with gel glitter on a light colored gel base. (Keep in mind she is yelling at me at a high volume this whole time). I tell her "I not going to argue with you. That's not why I come here. I don't want to be stressed out." She aggressively states in a very condescending tone "I'm not arguing. What do you want? How can I make you happy?" At that point I told her "do whatever, I'm done." I was so humiliated by the scene she had caused, and everyone was looking at her and how she talked to me. The entire time she was removing her messed up gel job, I had tears rolling down my face. She knew I was unhappy, and knew I was crying. The two techs working on my mom's mani pedi kept looking over at me, then at her. They looked so nervous too, because they saw how unprofessional she was. She still ended up charging me $66 for a fill and basic pedicure. Safe to say I will not be going to her again. I don't know her name, I just noticed she has a very small pinky.
I posted pictures of what I requested, an example of what her work looked like, and what I ended up leaving with. read more