We got regular French manicures (no tips/fake nails) and they came off. I've never seen anything like it. They ask you to write a 5 star review while you're getting your nails done. They put a sign with a QR code up to you while sitting there & they watch you write the review to ensure it's 5 stars. Thank God Google wasn't working & I was able to go on Yelp and write a review later. Also, extremely unsanitary. Instruments re-used before being cleaned. I just about walked out. read more

They do a great job, but services feel a bit rushed as they book/overbook. Yesterday, I had mani-pedi and eyebrow wax & the technician walked me to the drying table and then ran over to help the next person waiting for a pedicure. I got no massage this time around. Yes, I had an appointment. read more

Sadly my last time here. Manager Joy couldn't be nicer. Pictures of messy paint job and gross toe speak for themselves. I unexpectedly was charged an extra $20 for callus removal after I simply asked the tech to use the pumice more thoroughly. No problem, but then I did expect it to at least be an acceptable quality and it really wasn't. Service was rushed and extremely rough. It honestly felt like a total waste of money read more

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I am here to write a review because I was skeptical to try this place after seeing so many bad reviews. I got a gel manicure with nail hardener and chrome on top. Mimi did my nails and they came out amazing!!! I will be back. They are also open on Sundays which is convenient and they don't up charge on credit cards. read more

Queen Best Nail & Spa - Nail Salons Near Me - Chester, New Jersey

I have been going here for years! They are like family! So happy to see you, and ask after the family. Excellent nails! read more

Always a great experience. Myself, my husband and my daughter in for mani/pedis before vacation. Great job. Friendly, thoughtful and they do a great job...always! Fair price, too. Thanks, ladies!!! read more

I had a very good manicure here last week, called shortly before and they were able to take me last minute. The polish stayed chip free for days which is impressive for the amount of wear and tear I put them through. I am looking forward to going back. read more

This place is great! Amazing, consistent service and everyone is super friendly. Would recommend to others!

Best pedicure in town! It took me 4 bad places to find this one. For some reason there are a ton of nail salons in the area but none are good. It's not much on the inside, but the girls do a great job! I got a spa pedicure for $45 and it was well worth it! I saw some bad reviews posted about this place but maybe they got the wrong girl ‍. This will be my spot from now on read more

This nails salon is poorly run and they don't respect appointments. I waited until noon to be taken for an 11:30 appointment and was never acknowledged after they told me it would be a few minutes. I eventually walked out and will never return. Sensation Nail & Spa is a much friendlier, time efficient establishment. read more

A week after paying 75 dollars for a set, 3 nails cracked. Called to get fixed- charged me 20 dollars and made my finger bleed. Joy (a manager) was extremely rude and when I expressed how it was only a week continued to talk over me and was very rude. Almost was yelling and would not listen. Highly do not recommend going to this salon. read more

I decided to give this salon a second chance, which was a bad idea. I went in for a mani/pedi. The manicure was OK. The pedicure was the worst. One woman started on me then passed me off to another. The girl clearly did not want to be working. She kept whispering to the girl next to her and did not pay any attention to what she was doing. The woman next to me and I were truly amazed at how rude the nail techs were! I actually got up and left midway through the service...... which is something I have never done! I will never go back there. Save yourself time and money, go somewhere else!!!!!!! read more

They do NOT honor appointments. I made an appointment for 3 pm on Wed. 7/10. I was made to wait for 45 MINUTES ! Then when I complained, they set me up on the pedicure chair and made me wait for another 10 MINUTES. That's a total of 55 minutes waiting time. When the receptionist, Lisa, finally came to do my pedi and I complained "What's the point of making an appointment if you're made to wait 55 minutes?" - she loudly and rudely shushed me with "Nah, nah, nah, no more talking please!" What kind of service is this??? My husband asked me why I didn't walk away and leave. I would have, except that she had started clipping my nails - and by the way, she accidentally clipped my skin because she was looking away and talking to someone else . Ugh. Do NOT ever go to this Nail Salon. The worst! read more

I absolutely love this place! It's my go to Nail Salon! They have a great point system too so make sure you sign up for that! Only thing you really need to be careful with is them Up Charging! When they ask you if you want something extra sometimes they don't tell you it's EXTRA! I know a lot of salons do that so just be leery of this and you will be fine! read more

Went to get my eyebrows waxed there today. They spent about 45 seconds waxing didn't put anything on them after. Looks like I have a rash and looks terrible. Would never go back. They just want to take your money and get you out of there l. Absolutely terrible read more

I've been coming here for over 5 years. Lisa and Joy are dedicated managers and will always try to accommodate requests. My go to people for French gel manicures are May, Kim and Sora. All are very good. read more

When I called for an appointment I requested a specific technician & was told she could take me in an hour. When I got there I was given to someone else as the one I asked for was off that day. That wasn't right. The young girl that did my pedicure cut so deep & so low on my toenail that I'm still going to the podiatrist fir treatment 2 months later! The infection that I have is horrific, my toenail is very messed up & I'm constantly in pain. I wouldn't recommend this place ever!!! read more

A decent, no-frills place for a mani-pedi. Staff is friendly. The place is clean. Prices are ok. This my wife's go to nail place. I join her when the callouses on my feet crack and its painful to walk. Sure, I can maintain them my self with pumice stones, rotating pedi tools, A&D ointment and/or coconut oil but I get lazy. It's easier just to visit this place. They do a fine job, not to mention that my wife loves the company. So, why not allow myself a little pampering every few weeks. Try the hot stones. read more

I'm very critical of nail salons and there are a ton of them around to choose from and frankly none are excellent, I always have something to complain about. But, this salon is pretty well managed, it is clean, they are customer focused and provide little perks for the customer's like a frequent buyer program that gives points for redemption later on for free services. The language barrier is a little challenging but most of the women can understand enough English to have a conversation. It only gets sticky when you have a complaint and are trying to get a point across other than "manicure or pedicure". I do like going to Best Nail but I do have one complaint where the products they use for the services might not be the name brand on the bottle. Actually, because I've had such a great experience at this salon, I never thought they would do such a thing. This week I found out my assumption is incorrect. I have a severe skin allergy to some of these off-brand or cheaper solutions. When I go to a salon, I always have to ask for LCN brand or my skin will become inflamed for two to three weeks. I have also heard that some nails salons use inferior products (which can also contained banned chemicals) to save money. These banned chemicals are banned for a reason. I do not know what Best Nail is substituting into the "name brand" bottles and I'm not accusing them of using banned products but I didn't like what I found out this week and that should be not be allowed to be done. And since I have these allergies, it's a big deal. From now on, I'm going to buy my own product and have the nail technician use them. read more

I feel compelled to let everyone know that this place is the best place in Chester. Fueled by lisa's passion for excellence and strong desire to please all her customers, her workers are dedicated and talented. I have tried all the places in the neighborhood...and come back here time and time again. read more

I've been going here for several years. All the nail technicians are very competent and friendly. I get gel nails and they easily last three weeks with no breakage. They have a "points" program so that every couple of weeks I earn a free pedicure. They make every effort to adhere to appointment scheduling yet still accommodate walk-ins. The atmosphere is relaxed, warm and friendly. The salon is kept very clean. I highly recommend going here. read more

Never had a bad experience here. They're nice and friendly and remember you. They have a rewards system which is nice for repeat customers. I've gotten free services before. read more

Avoid! I will NEVER return. I was a walk-in for a manicure, and told by the owner a few minutes...fine. They were busy, and 4 people walked without appointments. Two people wanted pedicures and manicures, and were put ahead of me..also fine, The owner kept saying "few minutes". After 45 minutes, she took a manicure that walked in after me..I had enough,. If she had been honest up front about time, or not put other people ahead of me, would have been okay. I will never again waste my time here. read more

I feel like I need to write a review for this salon to help balance out the other comments. I know that Lisa works hard to accommodate all her clients and that causes some of the issues, but if you truly do make an appointment and give them a break for 10 minutes or so, you will not be unhappy. They are lovely young ladies who are working tirelessly 6 days a week. They travel far to have these jobs and if you get to know them, they are hard working wonderful women. Let's try to support these ladies - try some kindness and see where it takes you. read more

Do NOT come here. I got a full gel set and they glued some white plastic nails on me instead of actually painting the french and stuck a clear "gel" coat on top. I'm pretty sure it was acrylic and not even gel. after minutes it started bubbling and looked like grayish and thick and fake. after a day half of them had cracked off, and they were all bubbling. the gel separated from the plastic and dirt got wedged underneath. looked AWFUL! and for an expensive price too. go to gallery nails instead, they are expensive but you are paying for quality and they do a much better job. read more