I rarely have the need for a cab but, twice this week I did. First time wasn't too bad I needed a ride home from the hospital. But, today I called to line up a ride so that I could be to work on time. The dispatcher said call me when you're ready and HUNG UP yes, he hung up on me! I hesitated to call back but, there's not a lot of cab companies out there these days. Uber and Lyft are not reliable/very expensive. I called back and said I'd rather not get hung up on again, I need a ride for work at such n such time... thankfully the driver was much better. read more

Called for a taxi, if you could call their cars actual vehicles, and told the dispatcher exactly where I was in the Parking Lot. Driver, or should we say, One Blind Mouse drove right by me. Called back, and driver must have actually paid attention to instructions and found me. Then, driver had the BALLS to charge me an extra $3. to my fare for a :BLIND". I did NOT blind them, the BLIND MORON couldn't pay attention. read more

I like them they are very helpful and courteous.I have tried others but keep going back to Queen City Taxi.

There cars are are worthy of the junk yard and the drivers are rude and unprofessional

Queen City Taxi were courteous, respectful and on time to get my sister to the airport. Dropped her right at the curb and helped her with her luggage. Thank you so much. I will definitely use Queen City Taxi again. read more

The owner must of been having a bad day but that is no excuse for being rude to a customer then this owner left a vet with an above the knee prosthetic walking home in the rain from the hospital this owner has no respect this is the first time I've been mad enough to give someone a review like this read more

Taxi service was great. it is pretty rare to find such a good taxi service in such a small state such as New Hampshire. All of these bad reviews I see I have not experienced. Have been using this company for years, amazing. Had no problems. Also found out that the company goes under a new name such as 7 Days Taxi. Would %100 recommend them for transportation! read more

Not sure what they do here called for cab dude told me to listen for a horn inside a business that plays loud music asked if they had number to verify arrival best I can tell ya is listen but you want my money for the ride..... Not really sure what to say about this situation we will see if I hear the horn an how the ride goes stay tuned read more

If I could I would give this scum bag lying piece of shit of a cab company no stars I would!! I called at 530pm on Christmas eve and I was on my way to a Christmas party to see my family I only see 1 time a year so this was very important to me. The unprofessional and very rude lady who had answered the phone told me it would not be long. 7:30 comes around now its 2 hours later and I call back to see what Is going on and the lady told me it will be right there. I'm not angry it took them over 2 hours I'm angry that she lied to me and told me not long at all. Over 2 hours is a very very long time if you ask me. So needless to say by the time I got there everyone was gone. This was a very important event and thanks to queen city they ruined not only my Christmas but my ability to see my family I never get to see. Never again will I call them. They lost a regular customer. read more

Super kind, quick and efficient. My boyfriend dropped his wallet in the cab, I called and they immediately said they had it and would call me as soon as they could get back to my hotel. Highly recommend. read more

I usually use Ubers and I will continue using Ubers. My hotel called this cab. He does not speak English well at all. When he called to pick me up he told me I had to find him that he was in a parking lot. I was at the Manchester Airport and all he said was he was in a parking lot. I had 3 suitcases and a backpack. He said he would get fined if he picked me up at the airport shuttle area which is where he eventually did pick me up. I had load my bags into his car and take them out. He also smelled like a French whore with his aftershave crap on. I literally tossed my cookies when I left the cab. Glad I didn't pay for this ride because it was the worst experience I have ever had. Would not recommend this cab company read more

I don't usually take cabs but I did tonight. Never again. The dispatcher was rude and crude. He's on the phone with me screaming and I hear him doing the same to his employees. And he's the owner! So it's thumbs down. I can stay home. Can people act professional anymore? Its always been a dog eat dog world but a line has to be drawn. I can respect myself. read more

My husband and I called for a cab today and told him I needed a ride from my address so I gave him my building number as a normally would mind you it's a secured building he then refused me and my family a ride because I did not give him my actual apartment number. He has NO REASON to know my apartment number, and he hung up because I said that was my own personal information so when I called back and he said nasty things, he was completely rude and cold hearted.. totally unprofessional. DO NOT BOTHER with this company. read more

We stayed overnight at a hotel that usually offers shuttle service for concerts. Because of staffing issues, there was no shuttle but they referred us to Queen City Taxi. We did have to wait about 15 minutes past our scheduled pick up time, but it was during peak concert traffic time, so it was understandable. Jeff picked us up and was so great! He told us to call when the show was over and he would personally ensure a prompt pick up and ride back to the hotel. The show got over later than we planned, but Jeff was right there in the designated spot! He did his best to manuever through all the traffic and was great company for the duration of our short trip. We will definitely use this company again when we are back in Manchester and in need of a ride! read more

our driver jeff was the best! And the dispatch service was awesome. couldnt have asked for anything better

My elderly father had to take a cab to my work which is a restaurant to come meet me. The cabbie #30 was completely rude and degrading to him. And even threatened my father in front of my kids who range from 4-18. My father and I called the company but was told that we should ask for 30 not to drive us again. He was mot reprimanded at all and nothing happened. We are calling city hall and the Better Business Bureau to see what they can do. Be careful when you call this place you don't k ow of you're going to be picked up if you call or threatened when you do. read more

I'm a traveling surgical worker who came to work during rising covid times and keep Elliott staffed, I worked a 12 hour shift and called these guys as I am new to the area and they answered for a pickup, but never showed. I called twice and they hung up twice. If they would've just said they were unavailable, I would be understanding but the fact that they hangup and leave you hanging is beyond unprofessional. Use Manchester Taxi! read more

My car stranded me. I'm walking down Hooksett rd in the rain. I call for a cab and explain that I'm not familiar w the area but provide the businesses I can see in front of me. Dispatcher hangs up. I call back, same woman says "if you dont know where you are, keep walking". Hangs up again. I call back, ask for a manager. The woman laughed and hung up. I waited 2 days and called in the morning. I reached a gentleman who told me they are too busy to be nice on the phone and have too much business. "Too much business". Fear not you clowns, with service like this - you won't have that problem much longer. read more

I will never use this company ever again! The meter started at 3 dollars so I told him told him drop me off when it hits 12 dollars. He then started talking the long way and I told him that so he had an attitude. So we kept driving and we made it to 9.80 and he pulled over and said in a slick way you said 10 and I replyed I said 12 right? And he said give me the money now (assuming I don't have 12 dollars) so I asked if he had change for a 20 and then he looked stupid and asked if I wanted to continue my ride I obviously decided and got out! He seemed racist in my opinion! And looked like a crackhead! read more

I had to go to Elliott Urgent Care for a 9am appointment, and the taxi was there quick. When it came time to come home, they were there quick. Both drivers were very nice, polite. They took shortcuts to get me home for the least amount of money. Thanks Guys. Keep up the great service! read more

Called for a taxi around 4:20 .waited well over an hour for someone to pick me up. After calling back twice. Would have walked if it wasn't so cold out. I completely understand businesses get busy but this was ridiculous. read more

Had called them the day prior to schedule a taxi to take me to the airport. After waiting 15 minutes past the time they had agreed to I drove myself to the airport. It ended up costing me tons of money as I was forced to pay $10 per day for parking. Never again!! read more

Have used them a few times throughout my life, almost everytime you call you have to call back because the wait time is barely ever true. Most of the time your wondering if the cab is still going to you. Thanks for the few good rides/drivers you have but I doubt I'll be calling you again, read more

Unsafe Driver to EVERYONE on the road. On 9/6/2017 between 8:19 and 8:25 AM the driver of car 163 honked and refused to move to the left lane between Bridge st. and lowell to pass me, a bicyclist. This is right where there is signage reminding drivers that NH state law allows a bicyclist to take the whole late where "practicable." When calling to report this driver the dispatcher said he would talk to the driver. I asked about additional education for their drivers to ensure it would not happen again, and he said it wasn't a company responsibility and got upset. He was very rude. The drivers of Queen City Taxi are not aware of driving laws nor is the company interested in educating them to make them safe for other people on the road. read more

To be fair, I can't comment on their quality as a patron of their taxi service. I can comment on the quality of the driving of cab #151 @ 5:30pm on July 23rd. In the distance of less than 1 mile, I witnessed this driver nearly kill a man on a motorcycle by merging into him. Then do exactly the same thing again, this time to a car. I would not trust my life in these peoples' hands. read more

I had read other reviews that made me question the reliability of this company, bur I thought I might be an exception. Afraid not. No call no show. I wouldn't recommend using this company if you really need to be somewhere such as an airport. read more

I have used this company many times in the past few years. I have not had any problems with them; yes sometimes you have to wait, however persistance and planning usaually works well. I have used another company and my experience has not been very good. That one company actually denied taking groceries that were not theirs (this was many years ago so I refuse to use this company). read more

In my opinion Queen city Taxi is very unprofessional. The taxis are filthy dirty and The cab drivers are slovenly dressed and eat while they are driving. I called a cab to take me from my Doctors office in Manchester to Wal-Mart in Hooksett. I was charged $16.00. The taxis meter was not on and I assumed it was broken. He didn't say anything about it being a set fee. If the meter was broken he should have said so. I was overcharged $5.00. Another thing that I don't like is that they mention too much personal information during the drive. I am not interested in your problems. Just drive me to my destinaton. I can understand why so many people use Uber. Queen city clean up your act and drivers!!! read more

I wish I could give zero stars. Almost ran me over while I was in a crosswalk and then screamed at me?? How the heck is this ok??? He wasn't even in the street when I started walking. AWFUL HOPE YOU ROT. read more

Called the day of for a 10:15 pick up and waited, 10:30 rolled around and I gave them a call, they said they were on their way. He finally showed up. He seemed nice enough. The van was mediocre but tolerable. Later that night we called and they were there quickly. If I were to use this cab service again, it would have to be for a last minute request. read more

Unfortunately Manchester is a city that has next to nill choices when it comes to taking a taxi. For the most part, I had been fortunate to have drivers who were polite and friendly. Those were the ones that I have tipped well. Then I had a few that were totally lacking in customer service and made it a point to drive another way to my destination which ended up costing me anywhere from .80 to a dollar more. When I asked politely why they are choosing to go this way or that way, I would get, I didn't want to take a left because a right would take me in the direction I WANT to go. Umm, sorry to say but taking a right would have shaved .40 off of the fare, I'm not made of money. I know they rent cabs and they want to make money however, this is not the way to go about it or at least not with me. A new thing their doing is arriving 30 mins later than they said they would. Grr. Don't get me started on the other 2 cab companies that this city has, they wouldn't get ANY stars! read more

Every single time i call they show up 45 to an hour late. It never fails. Now when they do show up sooner then they dont call, ring your buzzer or anything. One day i had to go to work for 1:00 pm. I called at 12:26 pm. Hopped in the shower, and got ready. Got out there at 12:50 which is usually the time they are out there. I called the cab service and the dispatcher said she was just there and rung the buzzer and called me. (Which isn't the first time) My girlfriend was in the living room and said she never heard the buzzer, and my phone never rang. When the woman came back. She was very very rude to me, and started blaming me for how much money im costing her and bla bla bla. I was almost 10 minutes late for work. LAST TIME I USE THIS CRAPPY UNRELIABLE CAB SERVICE! read more

If I could give negative stars I would. The "driver" was called by the Hampton Inn who supposedly uses this as their official shuttle between the hotel and airport. Since they are not contracted by the airport they sleazily slide into the parking garage and try to get out in less than 5 mins so they do not have to pay! Our van had a trunk that didn't latch properly, stunk to high heaven of smoke, license was expired by over a year... And get this - no dashlights! I asked the driver how he knew how fast he was going with no lights? Oh, he had a GSP that told him! Very reassuring. This was #168. Never ever again! Just say NO! read more

Left something in a cab, and the company charged us 15 dollars (more than our taxi ride home) to let us have our items back.. After offering to return them To our home address without telling us about the fee.. WILL NOT USE AGAIN read more

I called them to order a taxi. They said in 20 minutes vehicle will be waiting for you. 40 minutes later I called them again and they gave me an attitude saying that the driver was waiting for me but i never showed up... even thought for the past 20 minutes i was outside smoking and talking to my friends. At the end of our conversation they said "have a nice walk faggot" Can I do less than one star???? read more

I am a regular with this company. Back when i worked at Dunkins i called them 3-4 days a week, Always on time and always SO friendly. I've had a few slip ups with them once in a blue moon.. But today i had to go drop off mail at an office, I told them i needed to drop it off there and then be dropped off back home. The dispatcher told me, " We cannot do that, you need to be dropped off and then call for another cab back home." I tell the cab driver my situation and at first he was okay with it but the Dispatcher complained saying i NEEDED to call for another cab even though THIS cab driver was willing to drive me back home not even 5 minutes away. He apologized to me and left, I called AGAIN, Now waiting OUT in the cold. If i knew they would pull this crap i would have layered myself up better. Now i'm standing there freezing waiting for ANOTHER cab to pick me up and take me home. I just think that's a little ridiculous. All i had to do was drop off a latter to an office it didn't even take me a MINUTE. Its not like i asked them to wait 2345345 years for me and then take me home.. And because of it i had to stand out in the cold and freeze waiting for another cab. Not only that i was already sick. Like i want to be out in the cold sick waiting for another fricken cab.. Not happy.. As a regular customer who's taken this company for years i find this unfair.. read more

I have used them several times since they are the first ones I called not sure who else is out there. I called when it was snowing they told me it was going to be a 20 min wait which I figured its why I called early the cab was an hour late I called several times and they said it would be there soon I was 30 minutes late for work. They then went over 80 on the highway while it was snowing mind you. He almost lost control of the car several times. Scared the living hell outta me and my mother. then he over charged me I told him it is normally a set price he insisted it was what it said on the meter. I just fork over the money and got over it. The morning I called for another taxi to go home they were over an hour late again. they drive crazy and when we were at a red light it put it in reverse saying it was not changing over he back up and then forgot it was in reverse I had to remind him so he would not back up into the car behind his. it still did not change and he then just went threw the red light. He then was asking all uncomfortable questions about our life just a horrible experience read more

This place sucks !! Took a cab to pick up my car , driver says he had to pick up another fair , at Walmart , with groceries ,. There cash only , so i hit the ATM inside . When I come out he's driving off with the other fair , my phone was almost dead , left me stranded with no way to call for help . I called dispatch , tried to complain got hung up on and left to walk ! The worst company in existence ! Karma will get you read more

I was surprised to see the poor rating for this company, but maybe it has to do with who your driver is. I've used Queen City several times in the past, and just recently for a trip to the airport and home. This time the driver picked me up in a silver van, and the cab was soooo CLEAN I was really surprised. The man was polite and friendly and professional. He was a Jamaican man (Al), and he was on time (actually had to wait for me to get out the door) and was right there to take care of getting my suitcases in/out of the van. Awesome customer service! I didn't know that you can ask for a particular driver, but apparently you can and I'll ask for him when I need a taxi again. All in all so much better than some experiences I've had in my travels. read more

Called for cab, was given 15 min wait time, walked out and got in cab. Cool, right? Not!! Two minutes later we're on 4 lane highway, driver then tells me that we are picking up additional passengers!! I've been in taxis all over the world and this is a first!! Driver actually said that he was not going to give up that $20 fare by taking me to my destination first. I then had to call dispatcher to get him off the scent of that next fare. OUTrageous. read more