The staff is very kind and friendly, but the salon is getting run down with the nail stations…read morehaving cracks in the foam arm rests and the counters are often not cleaned between services. The foot baths are not sanitized after each use, but quickly washed out with a few squirts of soap. I think the management is not overseeing as they should. While I love Tracy for her kindness and good nail work, I'm afraid I may have to find somewhere else that is more focused on cleanliness.

I go here every two weeks and they always do such a good job. I've been getting builder gel and my…read morenails have never looked better

Very nice staff and reasonable prices especially compared to Nashville salons. I will be going back.read more

I'm visiting my daughter for Christmas. I needed something done with my long hair and newly cut…read morebangs. Everything was overly flat ironed and stringy looking, like it always needed washed. I was just looking for a nice place close to my daughter, I get lost a lot... LOL, and I found Tangles in Springfield TN. I called on 12-18 and got an appointment with Billie Jo for 12-23, just in time for Christmas. I have very thick, long ( mid-back) hair, and I'm usually in the chair at least an hour. Billie Jo washed, dried and styled my hair in 30 min. She listened to my concerns, and did my hair perfectly, not flat ironing too much and giving my bangs some volume. My hair looks natural, and I feel so much prettier. Thank you Billie Jo Grant!!!!

Wow, great quality and fast! Super nice and relaxing vibe at the salon. Some things are a little…read moreoutdated but they more than made up for it with the great nail job and service.

A very clean, fast business! This was my first time here. I booked an appointment online for the…read moresame day. This full set was $51 and I was in and out in about an hour. I was told my next fill in would be $35! Great prices and great work. They had a wide selection of colors.

I had to write a review for Mia Bella Studio because I had such an amazing experience. First, the…read moresalon and the staff is so cute and welcoming. I was visiting from out of state and had made the mistake of coloring my own hair prior to my trip. Big mistake. So, upon a recommendation from a friend, I viewed a recent before/after on their Facebook page. I was stunned at how similar the hair of the client on the page was to mine. Then, to see the "after" pic was EXACTLY what I wanted. So, I contacted the salon hoping they would be able to squeeze me in because I was leaving town today. They put me in touch with the stylist/colorist, Vanessa. I cannot say enough good things about her work! She has a gift. My hair was basically orange and brassy and she corrected the color and tone, gave me a much needed cut and now my hair is soft, silky, glossy and beautiful! I feel like a new woman! She was so patient and took her time to really care for my hair. We had such a nice morning...She asked what I wanted for the final result and we discussed different options along the way. She told me exactly what she was doing through all the steps, which reassured me. I couldn't be happier! I had an opportunity to watch all of the other staff through my morning and it was clear that all of the ladies and their clients were very happy and committed to each other...taking the time to ask about families and leaving with smiles on their faces. I highly recommend Mia Bella and Vanessa!

I had a great experience here, no complaints. I had read the reviews prior to getting my nails done…read moreso I was at apprehensive, but there's absolutely nothing to worry about. It was very clean and everyone there was very professional.

I wish I would have read the reviews before scheduling my pedicure/manicure! The women took only 40…read moreminutes to do both and it was the worst job I've ever experienced! I should have complained before I left, however the manager was not there, and the woman who did my nails rushed out even before I paid.

I'm new in town and this place was close to home. I asked for a list of prices for a pedicure and…read moreT. quoted me $35 & $55. I tried to find out the difference in them but her English wasn't well so she couldn't understand me. I thought ok I will try the $55 one since I'm going to a wedding. Pedicure started with cool water, I asked for hotter water but she said she would give me a hot towel later on. Massage lasted no more then a minute a leg. Less then a hour I was done. I'm used to 20 minutes for massage. When I sat down for dryer for feet, I found the menu that said $40 for the special I paid $55 for. Save your money and go elsewhere.

Sent my fiance to get her nails done on 5/26/2016 she asked the guy about prices and his response…read morewas "look we have to work" and walked off. When she decided to leave he was happy as if they don't want work. We will never go back again. Horrible customer service!

Only gave three three stars due to their gift card expiration policy. My husband purchased me a…read moregift card and the gift card has a place for expiration but was left blank. I assumed this meant there wasn't an expiration...... Wrong!!! I messaged to ask a question about something else and was told that my $200 gift card was expiring in one month so I was forced to use it quickly. I will never go back to this place again due to this policy. I don't understand why they care if or when I use the gift card since they already have payment.

Booked pedicure for myself and my mother. Very professional super friendly the service was great!…read moreChristine did our pedicures outstanding I commented after I left that I have feet like a baby now! Oh yes I will be back. Not only did she take good care of our feet but also gave us a lot of knowledge on how keep them looking good. Hope you can check them out

Truly top tier -- from the friendliness, professionalism, and quality of work from the staff to the…read morebeautiful, spotless salon itself. You can tell they care about the details, from the nail color menu book to the incredibly comfortable massage chairs. We came in for a couples pedicure and were seated right on time. The technicians were attentive throughout, checking in on water temperature and massage pressure, and everything felt very clean and well-sanitized. The atmosphere was calm and relaxing without feeling stuffy or rushed. What really stood out was the value. We've had couples pedicures in Orange County, CA, and this experience was better while costing less. For a salon in Tennessee, the level of service honestly exceeded expectations. We were so impressed with our visit and will absolutely be back. Highly recommend for anyone looking for a high-quality, relaxing experience -- even for couples.

The quality was terrible. My children nails look great. The gentleman was super nice but the…read morequality was not. These pictures was 2 hours after leaving the salon.