Pure Aesthetics is the best hidden gem of Gainesville. I spent the last decade moving around and…read moretraveling throughout the nation and have had aesthetic treatments at so many med spas and salons that I have lost count. Pure Aesthetics is hands down one of the highest quality experiences you will ever receive. From the moment you walk in the door, there are multiple receptionists who began greeting me by name on only my second visit. The atmosphere immediately calms you when you walk into the lobby, you will feel like you are about to have a massage! They always offer water, champagne, or a collagen drink (even if you are running late to your appointment, like I have unfortunately done more than once!) I can only speak to the services of Kelsey (electrolysis) and Lindsey (Coolsculpting Elite) from personal experience, but I am fully confident in saying that my experience every single appointment over the past few months is indicative of the entire staff. I cannot exclaim my praise for either of these women loudly enough. No matter what area of the body you would like to learn more about treatment for, everyone at Pure Aesthetics has an in-depth knowledge of the services offered and will never pressure you into booking a treatment or purchasing a product whatsoever. I was especially impressed to learn that all staff members that offer treatments must work the front desk for a period of time to learn how the office (and schedule) operates and to interact with the clients. I think this is the greatest idea from a Human Resources perspective (which I happen to have my Bachelor's degree in ) and ensures that any information given over the phone is well-informed, and not simply a reiteration of the menu of services offered which you can read for yourself online. If you are seeking a treatment of an area but are not quite sure if you'd like to go the surgical route, the building is shared with Gaines Plastic Surgery. I cannot personally attest to Dr. Gaines, as I have not had any surgeries at this location, but this is truly an incredible partnership that allows clients to pursue all their aesthetic or cosmetic procedures in one place, with staff they are already comfortable with greeting them and offering a plethora of experience, knowledge, and services along the way. Lastly, I feel it would be remiss not to mention the personal touch and genuine care that the staff has for each and every client. A few months ago, I had a personal emergency which left me without my cell phone, and I ended up "no-call, no-show-ing" two appointments in a row. Instead of blocking me from scheduling further appointments, both Kelsey and Lindsey showed immediate, unwavering care and concern and welcomed me back to my appointments as soon as I was able to make contact again. Of course, I hope such an incident never happens to anyone else, but many Med Spas that I know of would enforce a strict cancellation policy with no questions asked, but not here. When I come here, I know that I'm not only trusting my body with experts and professionals at their specialties, but trusting my overall wellbeing to a team that genuinely wants to see everyone look, feel, and achieve their best. I recommend anyone who is even considering a treatment at Pure Aesthetics to visit the website and at a minimum, get on the email list, as there is a new special each month, and the treatment you're eyeing might be next on the list for a discount! Special or not, my experiences here have been worth every penny!

I came here for a consult and the facial and I had a great first visit. It's very clean and they…read moretake care of you. Then I came back for a microneedling appointment. It was great service and the place was very clean!

Fantastic appointment with Nicole. She was so friendly and very knowledgeable. Great personality…read moreshe did a very thorough job. It's always a little awkward getting a wax, and Nicole helped keep the whole experience very professional and fun

Had a monthly membership and for a while, I was going every month. Then I didn't go for a few…read moremonths which became more than a year. I looked at my credit card bill today and the price increased over last month with no notice. When I called to cancel, I was told you have to email the member email and wait a month. If you get charged again then you can come in one last time. WHAT? Looked at the website and there is NOTHING in their Terms and Conditions or anywhere on the site as to how to cancel. Called the corporate office in Jacksonville and was told again that email is the only way. There is only one person who handles the cancellations and he doesn't have her phone number. She calls him directly but he can't call her. This is the most ridiculous way to handle cancellations I have ever heard of. Great gatekeeping.

Laser hair removal is definitely an investment, and getting my laser hair removal with Mika at…read moreAbout Skin is an investment I'm so glad I made. I am glad to be working with Mika as she is a local business woman and not a big chain company, she also very kind and knowledgeable of the science behind her services. I've been doing the lasering of my legs, armpits, bikini, and stomach for nearly 5 months and I am happy to report that the results are very real! I will also say that the laser is less painful than waxing. There was a period about midway through the laser treatments where I thought it wasn't going to work for me, but now I see that that is totally not true. She also has two little dogs that go everywhere with her!

Mika is wonderful. She uses one of the best machines on the market for laser hair removal. Do…read moreyourself a favor and don't fall for expensive, ineffective IPL laser treatments a lot of places in Gainesville offer. Not only are they more expensive, but they are also mostly a gimmick. Mika treats each person more than a customer and genuinely cares about each one of them. She definitely goes above and beyond all the time, don't hesitate to pick her.

Hello! I have been going to Robina for many years- with a few years off after the Crash…read more I knew I would find my way back. She does absolutely wonderful work. The office is spotless and well organized. She does dermaplaning on me- with a surgeons skill! Yes, she scrapes my face with an angled scalpel. It does not hurt at all. She also works on blackheads or whatever might pop up in between visits. I go about every 4 to 6 weeks- was there yesterday- and an amazing job. My skin was glowing when I left. I also use a SkinCeutical Conditioning Solution twice a day which is wonderful. Robina has a small curated selection of skin care available, and is so pleasant to be around. Always in a great mood, so that I really look forward to my visits with her.

I had such an awesome experience at Suzy's. She made me feel very comfortable and explained the…read moreprocess as she did it. I highly recommend her for any of your hair removal needs you won't be disappointed

I've tried waxing, lamination, and threading all over Gainesville for my eyebrows. Everything has…read morealways been pricey, and while lamination worked the best for me, I can't justify spending $150 every few weeks, especially because my eyebrow hair grows so fast. I've heard about Ziba during the 20 years I've lived in Gainesville but never felt inclined to visit until recently. I'm so glad I finally did. The service was quick, she was incredibly friendly, and she genuinely understood my whole eyebrow journey. We even laughed about why it took me so long to come to her. The threading didn't hurt like other places, and she was so precise. For $25, it truly can't be beat. I even told her she should charge more, but she explained how she tries to stay mindful of her clients and the cost of living. That alone says so much about her character. I had booked tinting too, thinking I needed it, but she was honest and told me I didn't. That level of integrity is rare. I walked out so satisfied with my brows, and I'll definitely be coming back.

Amazing! She is so talented and sweet. The quickest threading ever and exactly what I wanted. Go to…read moreZiba!!!

This is a great place for facials & other treatments. This was not my first time here, nor will it…read morebe my last! I book all of my facials with Lauren & it's always a calm, relaxing experience. I've tried many of the different types of facials/treatments they offer here & I always leave happy & looking better than when I arrived! I highly recommend the facility & Lauren!!

terrible. The manager of the Billing department is dishonest, rude, and does not attend customers…read more They ignore your calls until you find out an outrageous balance in your account. Staff from the Corporate office in Wisconsin is even worse. They dont acknowledge the basis of their job, which is servicing patients, humans with a health issue. Billing staff are cold and unprofessional

Just started my laser process and so far I am loving it. customer service is amazing feel welcomed…read moreeverytime I walk through the door.

They are so much friendlier and welcoming here than at the Milan I used to go up in Plainfield,…read moreIndiana! They're always running on time and are always so efficient. My nurse practitioner always makes sure that I am comfortable during my appointments, even going so far as to get me a robe to cover my arms if I'm cold. My results have also been really good as of the last couple of appointments.

Been a few times never had a bad experience and always thought the service was excellent.read more

I love my stylist here but I don't like the salon. Tight and cramped. You feel like everyone is…read morestaring at you. It so F@cking HOT in this salon and then they put a smock on you and you want to die! Shampoo sinks are at the front-wtf??? The only thing that keeps me coming back is my stylist.

I want to write a fair review so I waited until I had finish my treatments (6 visits) to write…read morethis. All I can say is what a waste of time and money. After 6 treatments I still have to shave (I am not a hairy person). After 4 treatments there should not have much hair left. She told me by end of my treatment there should not be any hair at all. But it is not true. I am so glade I did not pay additional to get extra area done (she will try to sell you). Her customer service skill are very bad. I do feel being rushed every time. She is not professional at all. She can never answer my questions. Her answer is always "I can't answer your question because everyone is different". Who else can answer my questions if she can't? Going in every 2 weeks is just too soon. I had laser treatment before, most place that I had visited don't ask you to come back until 6 weeks later. I even ask her why 2 weeks it sound too soon. Her answer was 2 weeks is the best time to get best result. I should have waited longer between treatments if I know better. Who knows maybe my result would turn out better if I stretch out the visits. I feel I had been cheated, because few of my visits she only give me 3 zaps (how can 3 zap cover all area?). The most she ever did was 6 zaps and that is because it was my last visit and I had to ask her to make sure she cover all the areas because I am not happy with the result. so she tells me to go back for touch up and each touch up cost $75 (If I remember it right). There is no way I would ever return to that place for any kind of service. And why should I pay extra on something should have been done at the first place. I just feel this Groupon deal is a total rip off. I understand you get what you paid for but this is just not acceptable. Due to this experience I will no longer buy anything off Groupon. I WANT MY MONEY BACK !!!!

So my end results? A waste of $400. Still have hair, need to shave. Hope said 'Oh its because your…read morehair is too short when you come in' Umm...you make us come in every two weeks!!! TOTAL rip off! Someone, please report this place! P.S. I dont think its even proper Lasers that they use, its IPL