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    Queen's Island Urgent Care

    2.6 (72 reviews)
    Open • 8:00 am - 8:00 pm

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    Check in area & lobby.
    Fran C.

    Mutha! I'm sick!!! I rarely get sick, so whenever I do get sick, I'm totally shocked and I really don't know what to do! Lol! I recently changed doctors because my primary care doctor that I've been seeing for the last 10 years joined that MDVIP thingy. The MDVIP thing is pretty costly as I had to pay $3450 for a one year membership just so I could see my primary care doctor. Although she was worth every penny I paid just to see her, if I had money pouring out of my butt I would have stayed with her, but I am only a few years away from retirement, so I am thinking ahead to save me a few smackaz. Earlier this year (April), I switched to a new doctor at Queen's Hospital that way I could avoid having to pay the $3450 just to see a doctor and that doesn't even include the normal co-pay fees that we pay after we see our doctor. You add in the cost for meds, and you're looking at a pretty sum of money. One things for sure, I can clearly see a big difference in the level of service I get from the MDVIP doc, vs. the regular doc at Queen's, but that's life. You get what you pay for! I wasn't able to get an appointment with my new primary care doctor at Queen's on the day I called in, so I decided to head on down to the Queen's Island Urgent Care in Kahala. The nice thing about this place was when I called in, someone actually picked up the phone. The gentleman who picked up the phone was very cordial and honest. I asked the gentleman if they took appointments, he said no. It was basically a "1st come, 1st serve basis" and he was honest with me telling me that they were busy that day with about 11 to 12 folks waiting in the lobby. I was thinking 11 to 12 folks? That's nothing & I shoud be able to see someone within 1 to 2 hours? Boy, was I totally WRONG! So I checked in at the Kahala clinic at 11:30 am and by the time I actually got into a room to see a doctor, it was 3:30 pm. Do da math folks! YIKES!!! They swabbed my noise for Covid-19 & Flu, I ended up getting the flu which I haven't had in a long time. I was walking around with a low grade fever & didn't even know it. On the bright side, the doctor who saw & helped me - Dr Ayesha P. Wilbourn was wonderful! Great service, listen to what I had to say, then ordered up some meds for me to be picked up at Longs Drugs. If it wasn't for the super long wait time, this clinic would have graded out much better, but I guess maybe they were short staffed that day?

    Irene M.

    When you hurt it's nice to know it's here... I've been to the Kaka'ako many times out of convenience though the parking is just about non existence here is just the reverse as there are parking in the back and along side their building which is very nice. I've been having horrible knee pains so I decided to get some pain pills and the only way to visit a doctor and this was my only option on a Saturday night. Checking in was such a breeze as I gave my ID and insurance card I had nothing to fill out as all my information was already in the system so all it was just some update and a very short wait until my name was called. Understandably short staffed after I was checked in it was a bit of a wait for the doctor to arrive but as soon as he came in he did look familiar and only later I realized that it was the same from the other location and he was just a delight and as we discussed my issue and came to agreement of treatment option I was quickly on my way. Discomfort is such an exhausting feeling and here it helps when you have little to no options on what you can do, I'm just grateful for the help I've received as life does have it's moments but we all can live with it with the help of Queen's Island Urgent Care. Thank you!

    Front desk--check in with insurance card and ID
    Joni F.

    Location-- Old American Savings on Hunakai, right next to Kahala Mall. Parked in the back. Front desk--check in with insurance card and ID Fill out forms. The forms want to clarify what kind of claim--depending on the location where the injury occurred -Home incident (personal insurance) or -related to car accident (motor vehicle insurance) or -work (workers comp). Headed to surgical procedure room. There appeared to be 6 exam rooms and one surgical procedure room. Painless procedure. Front desk and medical staff courteous and nice. Grateful that it was slow when I arrived. Little wait. But much busier earlier per staff member. So be prepared to wait.

    Queens Urgent Care Kahala
    Laurie Y.

    My Sorority sister emailed that they are providing the Covid 2nd Booster! Walkins are welcomed! Hooray! The staff here are Awesome! Noelani & Kelly are very patient & efficient! Allison was my nurse! She is so nice, friendly & personable! She made me feel at ease & it was painless!! Thank u Allison! Charisma was my husband's nurse! So glad we did this together! He got Moderna & I got Pfizer! So happy they could do both! Check it out! Walkins are welcome! Monday-Saturday 8-7:30pm Closed on Sundays & 1-2 daily for lunch!

    Exam room

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    10 months ago

    No privacy upon check in as everyone can hear your ailment. Outrageous wait time...90 minutes to 2 hours.

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    Very little wait on a Sunday morning. Friendly staff. Saw a PA and listened and addressed our concerns. In and out in about an hour total.

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    Page 1 of 2

    Ask the Community - Queen's Island Urgent Care

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    Review Highlights - Queen's Island Urgent Care

    “Kauhane was the only doctor there which made for a busy schedule.”

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    MinuteClinic at CVS - Interior

    MinuteClinic at CVS

    3.7(44 reviews)
    0.1 mi•Kahala

    MinuteClinic is such a useful resource to get immediate health care. I know trying to get a…read moredoctor's appointment can take days, weeks, and sometimes even months, and by that time, it's useless to even go. Making an appointment is very easy. You can do it on the CVS app or the website. Times are usually available, and walk-ins are accepted as well. I managed to make an appointment on the same day. You check in at the kiosk, and just wait your turn. Valenso was the nurse practitioner who was there today. He was very friendly, personable, courteous, and professional. He makes you feel comfortable and at ease. You can come here for almost anything from minor injuries and illnesses to vaccines and injections to skin issues to earwax removal and then some. Overall, MinuteClinic is definitely useful. Super friendly staff. Clean and bright room. Very easy to make appointments for the same and next day.

    I'm NOT a hypochondriac but I consider myself proactive about taking care of my health and…read morewell-being. That being said, I don't usually see my PCP unless I'm feeling like "Death is knocking on my door" and I always go in for an annual physical. This past weekend, we were experiencing a lot of rain and humidity which in Hawai'i, often comes with VOG, when the storm system comes from out South. So, when I woke this morning with some allergy symptoms, I decided to contact the CVS Minute Clinic instead of calling my PCP. The online process of contacting a CVS Minute Clinic was quick and easy. -Go to http://www.cvs.com. Select Minute Clinic. -You can look for the nearest site of Minute Clinic that is located in a CVS Pharmacy plus see what the waiting time is. -Make your selection and you will be assigned an appointment and a confirmation code. Your appointment time and code will be sent to your e-mail and phone (text). -Show up at least 5 minutes prior to your appointment to check-in at their dedicated kiosk. Of course, rather than scheduling an appointment, you can walk-in and they'll see you. However, just know that if you walk-in, those who have appointments will be seen before you. Today, I saw Reynard Nievera, ARNP, who was congenial and professional. He was thorough with his line of questioning as I described my symptoms. After taking my vitals, I told him that I was concerned that my symptoms were just due allergy to the VOG or possibly the onset of flu. Reynard took a couple of test samples and luckily it turned out that i was having allergies. He prescribed several medications which I was able to pick up from the CVS Pharmacy around the corner from this office. Also, I agreed to have follow-up calls to make sure the medications are helping to address and relieve my allergies. The Minute Clinic offers several programs that would augment those that your PCP would prescribe. Their business hours and locations are convenient (usually located inside a CVS store), especially if you're unable to get to your PCP on the same day. They even accept many health insurances. Go ahead and check online to see if you might be able schedule an appointment or walk-in to a Minute Clinic near you.

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    MinuteClinic at CVS - Services

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    MinuteClinic at CVS - Services

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    Interior

    Doctors of Waikiki - Walk-in Covid-19 tests are available for domestic and international travel. Learn more on doctorsofwaikiki.com

    Doctors of Waikiki

    4.0(191 reviews)
    2.4 mi•Waikiki

    Back in October, I had one of the most traumatizing injuries I've ever experienced -- I was bit by…read morean eel and ended up needing 16 stitches in my foot. It was a nasty cut and the whole situation was honestly terrifying at the time. I'm a little late writing this review (it's now February), but I'm finally fully healed and I've been thinking about how grateful I am for the team at Doctors of Waikīkī. Dustin did incredible work on my stitches. The injury was pretty bad, but he handled everything with so much care and precision. You can tell he really knows what he's doing, and I felt like I was in good hands the whole time. And Tabitha truly made the experience so much better than it could have been. She brought such positive energy into a really scary moment. She kept me calm, made me laugh, and helped take my mind off how painful and overwhelming everything felt. That kind of kindness really sticks with you. The whole office had great energy and a genuinely caring team. Even though the injury itself was awful, they made the experience as good as it possibly could have been. Funny enough, if they heard what happened after I got back to Sacramento they'd probably be surprised -- and maybe a little pissed -- because a doctor here took my stitches out too early and I ended up having to let it heal as an open wound. But through it all, I'm finally fully healed now, and I'm really thankful for Dustin, Tabitha, and the whole team for helping me through the start of that journey. They turned a really scary moment into something I can actually look back on with gratitude.

    My husband was very ill with the flu and I had a bad eruption on my face. I tried calling however…read moreno response so I left a message. I dropped the hubby off while I went to park the car. Not a single stall! Decided to valet. Waited and waited no one appeared. Phoned the operator. No valet! Finally tried self park again. Had to park on the rooftop! Walked in and they were closed. Sign says open until tenon however no Ono one was there! Horrible experience!!!

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    Doctors of Waikiki - Primary Care+ Available Now. See a PCP Today.

    Primary Care+ Available Now. See a PCP Today.

    Doctors of Waikiki - Primary Care+ Available Now. See a PCP Today.

    Primary Care+ Available Now. See a PCP Today.

    Doctors of Waikiki - See a PCP now! We are accepting new patients and participate with most insurance.

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    See a PCP now! We are accepting new patients and participate with most insurance.

    The Queen’s Health Care Centers - Kahala

    The Queen’s Health Care Centers - Kahala

    3.0(8 reviews)
    0.0 mi•Kahala

    Follow up…read more.. Physicians do travel and don't stay at the same location and since I'm tied to a specific one for workers comp which he's usually here on the particular day I visited but found out later that he wouldn't be but there is a doctor that would be able to fulfill my appointment was great. This Kahala location is literally located right outside of Kahala Mall though to access their parking lot you need to drive into Kahala Mall back parking lot and there's a driveway that will take you to the back side of the building. Entrance there is just the stairs but the front is wheelchair accessible but either way it's a nice spot that can get crowded. Lovely spot that quite different as the waiting room seems like it's for both patients and folks waiting for them as there seems to be spots you can work on and single stall restroom for convenience the staff there is very nice and friendly and some are based here for all sort of paperwork so I did finally get to meet some of the amazing staff. Inside is very roomy and spacious and the quality care they give is very calming and thoughtful. I got my appointment done and I'm all set for the year love this location and it is my preferred area but I do hope that I don't need a visit any time soon. Thank you!

    Dr. Sar was awesome. He was super friendly and caring. The facility was super clean and nice. The…read morenurses were great as well

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    The Queen’s Health Care Centers - Kahala
    The Queen’s Health Care Centers - Kahala
    The Queen’s Health Care Centers - Kahala

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    Straub Benioff Medical Center

    Straub Benioff Medical Center

    3.8(288 reviews)
    4.4 mi•Capitol District

    Top doctors, great service, friendly staff,good results,great care, definitely worth the wait.read more

    After seeing three different PCPs at this clinic, I can no longer view my experience as an isolated…read moreincident. The physician care has been consistently disappointing. The doctors I saw came across as dismissive, rushed, and condescending. Instead of feeling heard, I often felt like my concerns were being minimized or brushed aside. Questions were not fully answered, and discussions about my health frequently lacked the detail and explanation that patients deserve. I sought care because I had legitimate health concerns and abnormal findings that warranted follow-up and discussion. Rather than receiving thoughtful guidance, I often left appointments feeling more confused than when I arrived. In some cases, information documented in visit notes did not reflect the depth of discussion that actually took place during the appointment. What makes this especially frustrating is that the nurse practitioners and APRNs have been excellent. They took time to listen, explain why testing or follow-up was needed, and treated me with respect. My experience with the emergency department was also positive, professional, and compassionate. This review is not directed at the nursing staff, APRNs, or emergency department. They have consistently provided better communication and patient-centered care than any of the physicians I encountered. After three different PCPs and the same experience each time, I have lost confidence in the physician care provided by this clinic. Patients should not have to feel talked down to in order to receive answers about their own health.

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    Straub Benioff Medical Center
    Straub Benioff Medical Center
    Straub Benioff Medical Center

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    Queen's Island Urgent Care - urgent_care - Updated September 2026

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