India is awesome. Told us exactly what was causing our problem with ants what she did to help resolve. Thank you!

I was concerned about my ant issue, which I did not have before.My Field Care Technician Hunter Loss treated and advised me of every service. He was very professional. I've been with Quell for two years now, the service has not disappointed me. read more

Herber was the service person for todays visit. He was very kind and knowledgeable. He did listen to my concerns. Great customer service

Herbert was a professional and explained everything to me in a way I could understand. when I showed him the red ants by the window he let me know how he would address my problems and also how long it would take before I start seeing the change with the ants coming in my home. I would definitely recommend this company to anyone. read more

Their ploy is to tell you the previous owner had a contract that can be rolled over to new owners and have that first treatment free. The young man came twice saying the same thing and me telling him no twice. I already knew there was no contract with the previous owners. Read the other reviews and make a judgment for yourself. I just don't like having to say no multiple times and still recieve letters in the mail. read more

This company has the best customer service I've ever experienced. They do good work, and are always very thoughtful!

Jesse did a good job. He listened to my concerns. He seemed receptive to my requests.

Efficient, timely service by competent technicians! We have been clients for over a year and we are always satisfied with their staff'

Herbert was my technician today. He showed up on time and was very pleasant to work with! See you next month!

CJ was wonderful. Very nice and explanatory on what he did - also wanted to make sure we kept pets and everyone safe from the chemicals, which is always appreciated. Thank you CJ! read more

Herbert was great. He was very thorough and efficient. I found him to be friendly and polite.

This is a great company. The technicians are very polite and are great at their jobs.

Martin is the best! Always does great work and is always nice and respectful. Love that I can always call for re-service if needed.

Very happy with Chris with Quell very efficient and prompt. Have not had an insect problem since.

I was working so I didn't notice you were there. Not sure if anyone informed you but I'm starting to get wasps trying to build nests in my yard and my dog keeps trying to eat them. Don't want anything to happy to her as far as being stung. read more

Awesome service today. They are responsible and act on the questions . Schedule the service on time. Also provide on demand service.they send experienced technicians always read more

Herbert definitely went above and beyond with elimina my pest and making sure my home is pest free and safe for my family, will definitely hit the jack pot with Herbert please make sure he is my regular technician read more

Herbert did an excellent job treating both the inside and outside of my property. He was professional, thorough, and took the time to answer all of my questions. He made sure everything was covered and was very courteous throughout the visit. I highly recommend Herbert and Quell Pest Control for their great service! read more

Quell always does an outstanding job! Holden was working at my home yesterday and made sure to take care of the new wasp nest that was forming as well as the new ant bed in my backyard! They provide their services at such an affordable cost. Better service for a better price! Thank you Quell! read more

Herbert it's an outstanding pest control worker, he listen to my concerns and help me with all of them, it's pleasure to have a person with his kindness and willing to help, thank you Herbert , your are A+ read more

Service was professional and on time. Technician was informative and helpful. He was on time and very polite.

Very disappointed with our experience with Quell Pest Control. My wife was pressured into signing what turned out to be a 12 month contract that was not clearly explained upfront. The sales approach felt misleading and left us frustrated afterward. Service itself was average, but the lack of transparency around the agreement completely overshadowed everything else. read more

Thank you for the general pest control service today. We appreciate your time & efforts. God bless!

If I could give Quell no stars, I would. They have been doing an OK job on servicing quarterly, I didn't really see a difference in bugs as there were still plenty outside. What really did it for me was they contacted me for a "free" termite inspection. They came when I was out of town for work and my husband was at home. They told my husband that we have termites (showed him a rock by our tree that had bugs), and then told my husband if we pay for treatment that day we will get a discount. My husband declined and said he needed to wait to talk to me as I am at a work conference, the servicer persisted for my husband to call me three times. So that was already a red flag. I then contacted a termite pest control company to come check it out and there were NO signs of any termites. In all, Quell tried to scam us for money with a problem that we did not have. When I went to cancel my quarterly service, they were rude over the phone as well. Paid 300$ to get out of it but well worth the money. read more

Scam Warning Deceptive Sales Tactics Quell Pest Control offered what they claimed was a free, no-commitment service. I was asked to sign a form so the tech could proceed no mention of a 12-month contract. Later, I was billed and told I'd signed up for a year-long service. When I tried to cancel, they demanded $300. I never received a copy of the agreement, and the sales pitch was completely misleading. Be very careful this is not an honest way to earn business. I do not recommend. read more

great communication and service from Stephen T!!! he addressed all my concerns with a smile

Extremely difficult to cancel service. I wanted to try a different company and potentially come back to quell. Unfortunately the "account manager" Taylor made me jump through hoops to get my account canceled. Beware of this company. read more

It costs me $300 to cancel! I regret getting into business with Quell Pest Control. The sales person lied to me on the phone & said that I could cancel anytime without penalty. Then texted me an agreement to sign- which I still don't understand how I am obligated to pay anything... Quell cold called me 3 days after I moved into my house offering Pest Control & insisted that there was not contract term. 5 months later, I realize that my home is under warranty with another provider that had worked on the house prior to our buying the house. 90 days in, Quell mis-diagnosed my house with live termites (a $1,300 job for them), so I call the company that handled termite services at the house years before I bought. Their 2nd opinion showed that the termite tunnels were inactive- likely remnants of what they came out to solve in 2021. I decide to switch to the company who had the warranty on the house, & Quell is forcing my to pay out the remainder of the year to cancel. (Or maybe it's just a $300 fee.. either way, SHADY.) I could go & cancel the 2nd company to avoid paying 2 companies for the remainder of the year, but I'm learning that the gun-to-your-head method really sets me off. Lying sales person on the phone + harrass you via text to sign an online document as quickly as possible = the Quell service process. As far as monthly service goes, everything seemed standard except they could not reduce the number of wasps flying around the back yard. read more

This company has a scam going on with new home owners. Had a guy come up to the door - pass the No Soliciting Sign - and gave me the story of the previous home owner was supposed to leave a letter and blah, blah blah. I asked why are you not paying attention to the sign, Oh I saw that but the previous Owner, We're going to be down the street tomorrow and thought we could do your house too, lie, lie, lie! Shook my head and slammed the door and the guy was still talking. I opened the door and said what - Oh I was saying that I love you even though. I shut the door in his face again. From the reviews I'm reading this is a shoddy company that just takes your money. BEWARE! read more

They signed me up for a 12 month contract that I didn't personally sign. The signature block just had a scribble on the line filled in by whoever. They never mentioned anything about monthly payments but in that contract that I was never shown it shows you will be charged monthly. I was told you only pay quarterly and that's when they will come out to provide service so all the other monthly payments is just to make up for whatever initial fee they "wave" for you. Luckily was able to catch this in time and cancel before being being charged read more

I had a salesman come onto my property while I was in the driveway trying to tell me that I had a pre paid service scheduled for Monday. He told me the company did all the houses in my neighborhood in Katy. I asked repeatedly who paid and never got an answer. He kept approaching, touched my car. Addressed me by name and asked if the previous owner had explained the service. Owner information is Public record, which I told him, I told him repeatedly that I was not interested. He said my husband must have set up service, again not true. I walked back into my house. Called the corporate #, got an apology, I asked for an email address, i got the general service email, to send the video clips to but they did not take me seriously. I did tell them the next time we see one of their vehicles near our property we would contact police immediately. I can't post the videos here because they are too long. If you are in the Katy area do not speak to these people! No one should remain on your property when asked or told to leave. Additionally, this was an intentional hard sell using public information to get owners names, and blatant lying about the service being set up already. read more

Be careful new homeowners. They will claim the previous owner had an account so first visit is free. They will then want $50 a month and when you cancell charge you additional $300. Do not under any circumstances sign a contract or give them your CC information. Would be 0 starts if possible. This is a fraud scheme. read more

Always amazing service! Tony gives great suggestions and always takes care of any issues we are having!

I am not reviewing the service. Instead I am reviewing the sales report. This was the first time ever I have been insulted by a sales person. He was super sarcastic and basically tried to call me dumb and careless in order to manipulate my decision to switch service. ​ read more

Bait and switch scam similar to other reviews. I received cold call at my house and agreed to quarterly visits at $49 per visit. When I got an emailed agreement for 12 month commitment at $49 per month, I called to cancel and was billed $250. VERY DECEITFUL BUSINESS PRACTICE. read more

Same as everyone else. They tell you on the initial visit there is no contract and it's monthly. Half the time they come out and do not do what they are supposed to do (fill rat bait stations, etc.). When I emailed to confirm canceling at the end of my contract, they gave me the number of a remodeling company and said that their accounting department would call me at the end of my contract. Can't wait to end this service. *UPDATE* neither here nor there.....they said they flagged my review due to the phone number issue. Trust me, that is so not the issue with this company. Read the first two sentences and then read all the reviews that correlate with same. read more

This is a scam. Guy came by and said Quell had contract with previous owner. Said I was scheduled for service. I asked him to leave, but he wouldn't. Told him 3 times. Finally he left. I called the previous owner and he had never heard of them. The salesman was a very convincing liar. read more

there were still ants, wasps, and spiders after service. Quell was very misleading in their intial fee. it's $200 no matter if you cancell or not since you are signed on for a year contract. PLEASE AVOID THIS COMPANY. read more

Great service! Took care of my house, and I haven't seen any bugs since. Definitely recommend Quell!

A guy banged on my door like he was invited. I answered the door, somewhat annoyed and he spoke like I knew him...bad move! He continued to explain that his company was in the area for routine spraying and I had to stop him and ask if the "no soliciting" sign meant anything to him. He adjusted his tactic and said the previous owner of the home still had a treatment left on the quarterly plan. They could be out tomorrow...all the while, he continued to ignore my growing state of annoyance! I had to tell him, "look in trying to finish my dinner and if we decide on having the place exterminated, we'll call. He continued with his pushy plan on getting us to agree. I again interrupted him and said, "I'm trying not to be rude, but I just want to finish my dinner..." He continued to talk, but I stopped listening. I just shut the door while he was rambling on. If this kid would have just led with the idea of a treatment still left on the plan was available, we may of listened. However, he crossed two important lines with me that usually ends badly: Don't approach me like we are old friends if we've never met: Familiarity breeds contempt. Secondly, don't ignore my "No Soliciting" sign and bang on my door! read more