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    Quest Diagnostics

    5.0 (1 review)

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    5 years ago

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    Beverly Hospital - The door to the room.

    Beverly Hospital

    2.1(93 reviews)
    0.7 mi

    If you are struggling with suicidal ideation or mental health concerns- DO NOT GO HERE. I am a…read morehuman trafficking survivor with severe CPTSD. I was treated like a dog, and lesser than the staff- especially by the security guard Lucas (Fabio). They did not even allow me to call my federal agent I spent 5 days being lied to and neglected without sunlight. Mentioned security guard was anything but trauma informed and should not be working in that unit let alone that hospital. I came in for safety and left more suicidal that I came in with. People started calling missing persons reports on me until the Deputy of Beverly PD & Beth Israel's PD came to make sure I was still alive as they wouldn't let me call my agents. How I was treated was inhumane and I left with a boxer fracture. Even the representative from Beth Israel told me "if you ever need to go to the hospital go to Salem". *mic drop*

    I took my mother here twenty minutes after she'd experienced two seizures. We sat for seven and a…read morehalf hours with no treatment, surrounded by varying levels of pissed off patients. There were no ED rooms or even hall beds, so my mom got her vitals taken, an IV put in to draw blood, and then sent back to the waiting room for the duration. Same deal with all the other patients. The big TV was on the Discovery Channel equivalent of COPS the entire time so the room was stuck with a 50 inch TV with a bunch of aggressive cops and prison guards yelling at people and chasing down and tackling people on body cam footage - not exactly soothing or good for a room of people who essentially couldn't leave. The ED tech did her absolute best to manage expectations, but we never saw a doctor. We saw a PA 2am who basically agreed that the instructions we got from the on-call neurologist six hours earlier were .... fine. If we wanted to wait and get a CT scan, it would be easily another 4 hours. So we gave up and went home, untreated. Their Press Gainey score in the email request for review the hospital sent was conveniently worded so that there was no way to say "wanted to be seen by a doctor and never saw one."

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    Beverly Hospital - The view for the past 3+ days. Post-surgical room on the second floor in Beverly Hospital (part of BILHC).

    The view for the past 3+ days. Post-surgical room on the second floor in Beverly Hospital (part of BILHC).

    Beverly Hospital
    Beverly Hospital

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    Beth Israel Lahey Health Care Center

    Beth Israel Lahey Health Care Center

    3.4(14 reviews)
    4.6 mi

    Went for shoulder MRI. The door is actually located to the LEFT of the main doors. Doesn't look…read morelike an entrance. A large sign would be nice on the outside. Ann greeted me at front desk of MRI and reviewed my name address DOB address contact person area of body needing MRI and printed out my prescreening which I did the night before. Pam, one of the techs brought me back to a little room with 3 chairs including a wider one to accommodate larger body types to introduce herself and review each screening question. From there I was instructed to change into hospital scrubs leaving only underpants and socks and my shoes (my choice as they don't offered hospital socks. Across from the dressing room are lockers which have hooks and shelves. Two bathrooms are located there as well. From there you are brought into the room with MRI machine where you leave your shoes, eyeglasses and locker key with staff. You get set up on theta le with warm blanket, bolster pillow under your knees for comfort and offered an eye mask and headphones with background music. Pam and Jennifer talked me through everything going on and it was a pleasant experience. For me I just can't open my eyes so the mask and headphones and a little Ativan 0.5 mg taken about 45 prior to (had my wife drive me and stay in waiting room where Ann offered everyone a bottle of water which was a nice touch). Test was over after about 45 minutes. Highly recommend. Awesome staff.

    Great place, easy access. My only complaint is it is a very noisy environment for Hearing impaired…read more Oa couple of occasions now , I stated in advance that I'm extremely deaf . The check in said they would send a note to the lab staff of what I was wearing and my level of deafness. They come out quickly wearing masks, call names which I can't tell the names called. As I try to get their attention, they quicky turn , walk away. I do everything to help myself, I sit near the door facing them, I read lips( impossible with masks). After long wait time seeing others that came after me go in, I twice was able to finally get one's attention, and find that yes my name had been called earlier. I go again today for tests, just don't know what to do.

    Travel Medicine Clinic

    Travel Medicine Clinic

    5.0(2 reviews)
    2.9 mi

    I got superb medical advice here in advance of a trip to China. The nurse practitioner patiently…read moreanswered all of my questions and even gave me recommendations about things I'd never thought about. (For example, if you're in an open market with lots of dead poultry for sale, you should leave. FWIW, I did not encounter that there, but there were markets with cuts of beef, pork and even eels. I kept a healthy distance from those, too, just to be on the safe side.) On top of the thoughtful travel advice, the NP also strongly encouraged me to get an MMR booster because of recent outbreaks of measles. This was well before it had hit the news, and her foresight was really helpful to me since I was going to be in crowded US airports and planes. (No fear of measles in China, since the Chinese respect science and medicine. ;) One note, be sure to check with your insurance about coverage for this place. If you're covered, it's only a co-pay; if you're not it will be expensive. (They will warn you about this.) Also, it may take several days, even weeks, for them to call to schedule your appointment, but don't panic. They are just scheduling people in order of travel date.

    It can be hard to plan a last minute trip into the jungle of the Amazon. Unable to get an…read moreappointment in a Boston travel clinic, I was able to get an appointment right away here. Luckily, they still had my records years later when I decided to go to Colombia saving me from taking another yellow fever shot.

    Quest Diagnostics - medcenters - Updated June 2026

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