I visited My Urgent Care Clinic in Boerne after developing sudden medical issue, and what could…read morehave been a routine visit turned into something far more meaningful. From the moment I walked in, everything stood out--the clinic was spotless, the process was efficient, and every staff member I encountered was genuinely service-oriented. The check-in clerk and nurse were warm, attentive, and professional, setting the tone right away. Then I met Dr. John Turner--and that's where this experience went from good to exceptional. Within seconds of entering the room, his calm, relaxed demeanor and caring presence put me completely at ease. I've had many good doctors over the years, but this was different. Dr. Turner didn't just see a patient--he saw me as an individual. That distinction matters more than most people realize. His approach was thoughtful and methodical. He didn't rush, didn't assume, and clearly explained how he arrived at his diagnosis. There was a quiet confidence in how he communicated--no need to "perform" or impress. It was simply evident that he cares deeply about both his craft and the people he serves. One small but telling moment stood out: the way he introduced his medical student. There was genuine respect and honor in his tone--he treated her not as someone "below" him, but as a valued part of the process. That kind of leadership says a lot about a person's character. By the end of the visit, I realized I hadn't just received medical care--I had experienced a level of professionalism and humanity that's increasingly rare. Highly recommend this clinic--and especially Dr. Turner--to anyone looking not just for answers, but to be truly seen and cared for.

I have always had a great experience here. Both for my urgent care needs and my mother's; who has…read morea complex medical history. Our Nurse Practitioners gave thorough comprehensive care. When an issue is beyond the capability of an Urgent Care Clinic, they are quick to refer out. This clinic is always easy to access, received much better treatment than at the Boerne Methodist Hospital ER. Additionally, they pick up their phone when you call. Great resource to have and right around the corner. TY all!

Crooks and Cowards, They guaranteed me 24hr results for a…read morePCR test which came in three days later. The owner and mgr would not call back and employees on site said that they are told to promise 24hrs knowing that is false and that they receive many complaints. The owner and mgr are a joke as they would not return calls to try and make it right, I guess they need the $200 worse than I do. an

If your traveling out of the country, beware of their guarantee on 24 results. They will take your…read moremoney then blame the timeline on the lab. Their employees are told to guarantee 24hrs. The manager and owner cant be reached. DO NOT USE for travel abroad deadlines.

I went to get some blood work done for my first time pregnancy. The place was a convenient…read morelocation, close by for me. You may have google the address, for some reason it wasn't showing up on my Apple Maps. (It's located behind the Little Woodrows) The nurse taking my blood tests was very nice, and gave me helpful advice for my first time pregnancy. She made a welcoming environment and was very nice to me, as well very kind to the other clients! If I need any other testing done I would 100% go here again. The place was very clean, and nicely kept. There was not wait time, I was able to do a walk-in visit.

I agree with this being the worst place ever. I wrote a review a few months back that just suddenly…read moredisappeared. I went a few months back wanting my to have kidneys checked I didn't have a regular PC at the time. I was told that was what my doctor was for a he had me pee in a cup to check for bladder infection which I already told I knew I didn't have. Had to go emergency room for a few months later. One wild guess what the issue is? I'll give you a hint it involves my kidneys.

Caring and thorough evaluations. Very conscientious and good communications. Fidencio Gonzales PA-C…read morewas fabulous. I can't say enough about them, other than to say "Save Time and Make a Reservation." Excellent and thank you.

Ok to start with I fold like a cheap suit with needles. Vasovagal syndrome is a ton of fun. So I am…read morenot fond of blood draws. But if I have to get lab work done I am coming here and seeing Rachel. That was the BEST draw experience I have ever had. She knows what she is doing. I barely felt it and she was so quick! Talk about high quality care. And the front office was super nice and helpful, which I appreciate since I was in a rush and running late to my appointment. She got me registered and back in no time. Room 3 has a table to lay down on if you need it like me. Just let them know.

Location moved to new medical building on Herff Road behind Canes Chicken with limited hours…read more Located on the third floor. They only had one lady working but she is quick and very careful to sanitize often. You can even check in then wait outside. I am posting the hours though as they were not correct online and I had to go back a second time.

This urgent care took me in on the spot with the friendliest desk staff, nurses and doctors! I…read morewould highly recommend this Texas Med Clinic to family and friends! They had me on my way in no time!

As soon as the doctor walked in, he opened the cabinets really ugly, and started throwing the…read moremedical supplies down with an attitude and looked like he did not want to be there and basically rushed us. My partner got a numbing shot and he didn't even wait a minute after or check to see if she was numbed in the area and gave her stitches raw she was in very much pain. I will say the medical assistant inthe front desk were nice.

Dr Hoffmann was very attentive, listened, took time, offered suggestions with a great bedside…read moremanner. I was very pleased with him and the entire experience at Boerne Family Medicine. Thank you!

This post is going to be a bit lengthy, but I feel its imperative to be as detailed as possible. I…read morerequested a refill of my medications a little over a couple of weeks ago. I take a couple different types of medications for diabetic neuropathy and have taken the same medication for more than 2 years. Life without this medication is very uncomfortable and painful to say the least. My medication was denied by the doctors office because Its been sometime since I was last seen in office, so they were requiring a visit. I guess NOT going to the doctor is now a bad thing. Nonetheless, I agreed and set up an appointment. The day for my appointment came and went when I realized the day after that I missed it. I immediately called the office to let them know that I was very sorry for my absence, but I had an emergency. My 11 year old Son's school nurse called to let me know he wasn't well, had a fever and had thrown up. I immediately went to pick him up and forgot that I had an appointment. I am now going to preface my Son's situation. My Son has a terminal disease and wheel chair bound for the remainder of his life. So, his needs will ALWAYS come before mine. The receptionist indicated that she would need to speak to the office manager because she wouldn't be able to reschedule me until the hold within the system was lifted. I also made sure to mention my medication wasn't refilled and I needed to get get on schedule at their earliest convenience. I again apologized for the oversight. I was just taking care of my kiddo. The following day I received a call from the Office and the receptionist said she would be happy to get me re-scheduled, but first had to collect for the no call fee, $75 dollars. I immediately responded with, a you have to be kidding me response. She shared that she had no option and referred me to the office manager who said she would not waive this fee because they waived this fee once before back in June last year. We no longer live in a world of compassion or forgiveness, especially when a co-pay or deductible is in place. I had every intention of seeing the doctor and would have gladly paid in advance for the re-scheduling of the visit, but $75 because I missed. What makes matters worse is I have been in pain since Friday last week because they held my prescriptions hostage. These medications aren't pain killers or muscle relaxers, but they do make a difference in my life. If you value yourself and want to be valued my your physician, this is not the practice for you. back to the drawing board.

Doctors and nurses are great! The only reason it is not 5 stars is because of the tall thin…read morereceptionist/medical biller. Every time I go she never has a good attitude & is short fused with kids; mind you this is a FAMILY medical office so someone who is patient with kids is ideal.