BEWARE!!! I had a fantastic experience for the last couple years with Elise Mann. She seemed to…read moreunderstand me and empathize with my situation. I did literally EVERYTHING they asked. I called today to find out when my appt was in February because i Iost the card and was told they canceled it because I didn't pass the drug screen. They said there was thc and hydrocodone in my system, so they canceled me wout telling me. I have tried pot 2 times in my whole life when I was a teen 35 years ago and hated it, was so paranoid the whole time. I havent taken hydrocodone in decades, so canceling me wout even doing it again or talking to me is the WORST thing I've ever heard of. Beware of this place!! Telling my abuse story is SO HARD for me to do and re-live and I really thought she knew me better than that. You are HORRIBLE HUMAN BEINGS and should be ASHAMED OF YOURSELVES. Robin

It was a disappointment for me. If the neurosurgeon had told me more steroid or epidural…read moreinjections, that don't work, I won't have wasted anyone's time. I was under the misguided impression that pain management would make the best decision for my 30 year chronic back problem. There is so much available now besides injections and putting us on morphine and hydrocodone. I just wanted to get to the car and cry from frustration.

Had a partial knee replacement...staff was excellent!! Highly recommend HMG for any type of…read moreprocedure on Tri Cities....they heat the Ballad option, hands down

I had a colonoscopy on 2/26/2026. When I was brought back, people seemed nice. I woke up to someone…read moretrying to put my shirt on. I Tried to help but they were in such a hurry they wouldn't let me. They stood over me very impatiently while I put my pants and shoes on. While buttoning my pants they pushed my hands away and did it for me, even though I told them I would do it myself. They put my wallet in a bag and handed it to me. I took it out to put it my pocket. My wallet and keys always go in my pocket to avoid losing them. It's a habit I developed many years ago. She took it out of my hand and put It back in the bag. I took it back out and tried again. She grabbed it again and put it in the bag. They then put me in the wheelchair to wheel my to my ride outside. Then I got my wallet out of the bag again and tried to put it in my pocket. As we went through the exit door she snatched the wallet out of my hand and said; " You are stubborn aren't you!". My neighbor, (who was in his truck in front of us at that time), waiting for me saw her snatch the wallet. I'm a 71 year old man very fit and with it. I'm not used to being treated and spoken to like a child. But I was barely awake. These people were rude and in a rush. They were not the same nice people that checked my in. I have since spoken to two other people who had similar experiences. I have been going there for almost 20 years and never experienced anything like that.

This is my daughter and my husband's chiropractor. They love him. So it's all good EXCEPT I'm the…read moreone that has to schedule the appointments and they never seem to be open when working people can come. No Saturday hours, close 12 noon on Fridays very few things after 3 pm. Help! Be open when people can come!

Dr, Morris at arthritis associates is a excellent choice. He is very knowledgeable and attends…read moreconferences that are on the cutting edge of new treatments.

I expected to wait for my first appointment. The length of wait was less or the same as any first…read moreappointment, with any specialist. The Office Staff were all nice. I was in a room within 5 mins of my appointment. Nursing Staff, Infusion Nurses, Ultrasound & DexaScan Techs were all kind, professional and on the ball. I really liked Dr Morris. He answered all my questions. Appointment wasn?t rushed. We covered a lot!

They are great people here and they will help you in any way they can with coping with pain and…read moregive the medicine that is truly deserved. Love this place.

I've been a patient there for about 3.5 years now. I love the staff. The nurses and receptionist…read moreare really nice. All the physicians are very professional and try to help you to the best of their ability! I know you aren't supposed to have favorites but of course I do, I tend to favor Dr. Simpson and the nurse Samantha the most. They've made such a difference in my life and I'm so grateful to Dr. Simpson for all he has done for me! As long as you do what you're supposed to do you won't have any problems here. I seen their not so good review and could let it drag their review down. It is a great place to go!! Michelle W.

Called today to make an appt with a new gastro. I don' tlive anywhere near Bristol or Sapling…read moreGrove. I have family there and given the difficulty I have had getting an appt (even with the help of my primary care physician locally a relative suggested I try here. The woman said "What kind of insurance do you have?" I said, "United Healtcare. Dr Bailey was listed as 'In Network'." She said "But what kind of insurance do you have?" I said "Other than United Healthcare I don't know what to tell you. I see a Group Number. I see a Member ID. I see 'Choice'." She said "We are not accepting new medicaid patients right now. Is that medicaid?" I said "No I'm not on Medicaid. I have my own business/LLC and this is my company's insurance policy." "What is your primary care physician's name?" I told her his name but explained I didn't live in her region. She said "I will have to transfer you to Sapling Grove since you are a self referral." I was like "OK". So this other woman answers. She asks me the same things about insurance and doctor's name. She said "We are a 100% referral center." I said "Uh. Why is that if you are in my insurance provider as in network. And the other woman who transferred me to you said she was transferring me to you as a 'self referral'. Now you say you don't accept referrals. I'm confused." She said "Please hold". I just hung up. They sound very disorganized and not very accepting of new patients. I think I will just wait it out here in the DC Metro area.

I recently had surgery at this center. Absolutely everyone I came in contact with was great! Each…read moreperson was kind, caring, confident, sympathetic, etc. They all made me feel well taken care of and I was totally relaxed. Nurse Sharon was the best. Dr's orders were for 2 weeks of R & R after surgery, but Sharon told my husband I was to do no cooking or cleaning for six months. How great was that? I would not hesitate to return to this facility for any future needs & would highly recommend them to anyone who asked.

Dr. Jason is great, very professional, makes you feel right at home and cared for, had to go back…read morefor some questions about my wisdom teeth removal and he personally took some time to put me at ease, didn't even make an appointment, very kind guy

I was scheduled for a consultation on Sept 11 for an implant. I received a call that the doctor was…read moreunavailable on that date and I would have to reschedule for the end of the month and they would get back with me. No one called. My wife had an appointment on Sept 24 so I call and asked if I could see someone on that date. They said someone would get back with me, no call. I went with my wife to her appointment and asked to reschedule my appointment that they had cancelled for Sept 11. I was told they could see me in FEBUARY. They had previously tried to do an implant for me last year but told me there was not enough bone. My dentist told me to get second opinion. I went to Kingsport and now have two good implants. I didn't want to go back to Kingsport because of the distance but this place has left me no choice.