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    Quest Diagnostics

    3.3 (3 reviews)

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    Community Radiology Associates - Community Radiology Associates | Frederick Imaging Center 67 Thomas Johnson Dr. Ste. 4 Frederick, MD 21702

    Community Radiology Associates

    1.9(31 reviews)
    0.9 mi

    Community Radiology does a fine job in scheduling and completing the radiology orders but I sure…read moremiss the FMH radiology department's rapid review and communicating of results to patients. I was used to getting blood test results and sometimes CT/MRI results within 24 hours. Not any more with CR, and when patients are anxious, the long wait of days can be very hard, especially with serious conditions like cancer. Community should hire more radiologists to complete their reviews in a more timely manner.

    If I could give 0 stars, I would. The procedure itself was fine. The billing department, even when…read moreTHEY ARE 100% WRONG is like dealing with the mafia. I showed up on the day of the service with a printout from my insurance company showing how much it should cost. I also had a person name I spoke with and a reference number from my insurance company. I made it very, very, very, very clear when I checked in that I would pay no more for this service than what was represented to me by my insurance company. The Community rep stepped away from the counter and disappeared for over 15 minutes and came back saying "all is fine" your portion of the bill will be the $29. Fast forward about a week after...and...SHOCKER...I get a bill for $234. It has been nearly 60 days, 6 phone calls to Community Radiology, one call to my insurance company. My insurance company calling, faxing and mailing the Explanation of Benefits to Community Radiology and me emailing it 9 times to Community Radiology and it is finally resolved. I found the reps on the phone to be out of this country, poorly trained and incredibly dumb. Again, the procedure was fine, the post billing service was beyond poor.

    Labcorp

    Labcorp

    3.1(9 reviews)
    2.0 mi

    This location destroyed my two separate specimens due to its incompetence! I had to provide 2…read more24-hour urine samples. I provided them with forms and labels that LabCorp provided and printed out. I was asked to check-in using the kiosk and additionally verified my information with the person at the front desk. Yet, somehow, they were destroyed because they couldn't validate who the specimens belonged to. And so they called my doctor to inform him. Here's a question. If you didn't know who the specimen belonged to, how did you know to call the doctor and give them my name??? Furthermore, they didn't contact me themselves to admit their mistake and passed the buck to my doctor. These tests require days of preparation, which leave me feeling ill. I also need to go off important medication prior to this test. The loss of my specimens requires me to go through the preparation and go off my medication for an even longer time, which puts my life at risk. I also need to take more time off of work for collection and drop-off. This is absolutely unacceptable, and I will not be returning to this location again. I plan to make it clear to as many people as I can that the operators of this location are incompetent cowards. I hope there is an inquiry into how this could happen so that it never happens to anyone else again.

    I was very impressed with this LabCorp. I did not have an appointment but they got me in within…read moreabout 10 minutes. The receptionist was very sweet and I especially was blessed by having Lashawn draw my blood. I am very squeamish, but she was so gentle. I didn't even feel it. I highly recommend this place if you need

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    Labcorp
    Labcorp
    Labcorp

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    MedStar Health: Urgent Care at Frederick

    MedStar Health: Urgent Care at Frederick

    2.1(104 reviews)
    0.9 mi

    Not impressed with this location. Presented with URI like symptoms. Tested negative for covid, flu,…read morestrep. Diagnosed with mild URI. Presented roughly one week later to receive flu shot after improvement in symptoms and was denied because they considered me to have moderate to severe URI. Address, phone number, email on file were incorrect.

    I could definitely see why this has a two star rating. I made an appointment for 5 PM. I got there…read more10 minutes early. I got called back to an initial room at 5:10 PM. The lady told me that she was just screaming me and it's gonna be a long time before I get back to one of the rooms cause it's very crowded. I told her that I had a 5 PM appointment and she said that really doesn't mean much since we're very busy. I asked her if they actually make room for those who have appointments for those who do not and she said we don't do it that way. She couldn't tell me how long the way it is apparently they don't even care when someone gets done to check when their appointment was to see how long it was so at least they could tell people. It's apparent that they overbooked and not really prioritize. Anybody that does an actual online appointment. She was very matter fact, and really not caring at all. Avoid this place. Go somewhere else probably anywhere else you can go that people will actually care more than these people. I would like to give the zero stars, but this app won't allow me to. I'm sure they'll come back with some kind of response but believe me not a good place to go.

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    MedStar Health: Urgent Care at Frederick - Righttime at Market Square Frederick

    Righttime at Market Square Frederick

    MedStar Health: Urgent Care at Frederick - They gave me a Popsicle for my sore throat! Never had that experience before at an immediate care. :)

    They gave me a Popsicle for my sore throat! Never had that experience before at an immediate care. :)

    MedStar Health: Urgent Care at Frederick - This is what my sons ear looked like BEFORE I took him to see Lisa Bork at right time. Surely this does not look like wax to me.

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    This is what my sons ear looked like BEFORE I took him to see Lisa Bork at right time. Surely this does not look like wax to me.

    Capital Digestive Care

    Capital Digestive Care

    3.0(2 reviews)
    1.1 mi

    Frederick office too busy- it took 2 months to get an appointment. 16 weeks after my appointment…read morethe office still hasn't scheduled for a colonoscopy as ordered. I have dealt with self diagnosed IBS-C for most of my life. I made an appointment with a GI doctor per my primary's recommendation for colonoscopy. It took awhile to get an appointment with Capital Digestive in Frederick. I called in June and got an appointment with an NP on August 30- not surprising given that I'm a new patient. I really liked NP Nicole Mitchell. She ordered me for a colonoscopy and interviewed me about my chronic "stomach issues". Nicole informed me that there are great medications to manage my issues. I was a little reluctant but agreed to try....WOW. The medicine that has changed my life living with irritable bowels! I was told someone will call me to schedule my colonscopy as I was leaving the office. Today is December 4th and I'm still not scheduled for a colonoscopy. I called the office in early October to inquire about colonoscopy and was told "it takes a while to schedule but don't worry someone will call you". I called again in early November and got the same response that it takes a while but someone will call soon. I asked what time frame is "soon" since it'd already been 10 weeks and I hadn't heard anything. She said it does take a long time. I apologized for bothering and asked how long I should wait before calling back, 4 months, 6 months, a year? She said I should hear something before December. I called the office a week ago without response. This time I left messages for the medical assistants of Nicole Mitchell and Dr. Strongin asking for help getting colonoscopy scheduled.....still nothing. It's been 6 months since my primary recommended a colonoscopy, and 16 weeks since it was ordered by Capital Digestive but I'm still not scheduled for colonoscopy. I really like Nicole Mitchell but their office of obviously too busy to take on any more patients because they can't manage what they have.

    Dr Strongin is great. She treats myself and daughter. I have very good doctors and I was referred…read moreto her. I understand why.

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    Capital Digestive Care

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    Quest Diagnostics - diagnosticservices - Updated July 2026

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