This facility and the staff are top notch. I have never waited long, the stick is painless, and…read morethe staff is friendly. They have always been able to find my orders in their system. I have never once been disappointed and I have been there many times.

Came for some blood work my doctor ordered while I was out of town. The people working couldn't…read morefind my information on file so I had to call my nurse for them to FAX it in because THEY DON'T ACCEPT EMAIL. After my nurse faxed it over, they said it was blank and didn't have an test orders on it. I called my nurse and she said it's on there (named the test), which I communicated back to them and they finally read it correctly. That person is clearly not very competent. Saving grace: once they had my order, the woman who took my blood was nice and found my vein very easily.

My primary care doctor is great but only available now in mornings; hard to schedule an…read moreappointment. When I had covid last year, I was very sick, and had to see another doctor, Timothy McDonough. Not a great experience, he was rude, yelled at me, no bedside manner whatsoever. Very mean. I will never go back.

I'm a girl that hates to wait. So when my doctor told me that I wasn't going to need an…read moreappointment at this place, I was skeptical. But I walked in, got my test done and walked out all in about 15 minutes! Now that is service! The place is super clean and organized. And the technicians are personable and do the "sticking" with nary a pain. And there was no fumbling to find a vein, which is always appreciated. Since the test I was having was a bit out of the ordinary, I liked that they checked in with the hospital to make sure it was being done properly. I just had a little blood drawn, but I would recommend this place for any diagnostic testing that you might need. Plenty of free parking (they even have valet service if you can't make the trip from the parking lot) and it is conveniently located off of Ogden and 1-294 for those of you in the "burbs". Now if they could only get my doctor to run on time!

I've been promised the results of my X-ray yesterday. Supposedly it was to take an hour from the…read moretime they were done. I've wasted well over an hour on the phone only to continually get put off. About 1.5 hours ago they claimed I would get a call back in twenty minutes. Still waiting with no answers. I'm still on hold as I type this up. They DO NOT care about their patients. This is my life we're talking about. Do NOT go there. They couldn't care less about you!!! They are completely inept. Full of excuses, apathy and incompetence.

This was truly the best experience I've ever had at an immediate care or walk-in clinic. I took my…read moredad here for his gout while he was visiting from out of the country without insurance. From the receptionist to the nurse practitioner, everyone was outstanding--kind, efficient, and professional. After the visit, I called to switch the pharmacy for my dad's prescription, and they handled it in just 30 minutes--unbelievably fast service compared to anywhere else! I highly recommend this place!

"You're not going into the bathroom with your lab order, are you?!"…read more Umm.. ??? I was going to put it in my purse.. Apparently the secretary thought I was going to wipe my ass with the lab order or something. WTF.

I've had my labs drawn here many times usually early on Saturday morning. No wait, no hassle, out…read morein a few minutes. I recommend their services.

Plenty appts available the Monday I visited. Super easy to book online - didn't need to set up an…read moreaccount (annoying when sites make you do that!). Receptionist was polite and helpful and efficient. No wait before I got called back. Doctor was thorough and kind and knowledgeable and patient. He treated me quickly, explained everything in easy terms, didn't take the hard/expensive way (chest X-ray for my cough). Next time I'm sick I'm coming here! Also - Parking was really easy. And free. And it's right off the Metra.

Excellent level of care. The wait was short and I never felt rushed. I appreciate that they are…read moreavailable 7days a week!

The staff forgot too send the dr order to my house. So now the mri was not done due to his staff…read morenot sending mri papers to me. He thinks it was my mistake but really it was his staff. He is a good doctor but now I am going to another excellent doc in my home town.

I've checked out the exterior of this clinic, man is it beautiful. The town of Hinsdale as well is…read morelined with beautiful homes. Feels you're like in an all American town, in the ideal sense. One of the residents at this clinic named Frances provides excellent care. She's a top notch physician who really cares for her patients as a whole. Wonderful experience visiting this clinic and town

I was diagnosed with asthma in 1985 by a different doctor. I was not provided with any treatment…read moreplan. Consequently, I had multiple sinus infections, pneumonia and asthma attacks. In 2003, I was laid up for 2 weeks at home with bronchitis. When I saw a new internist in 2008, he recommended that I see Dr. Jacobson, because of the numerous sinus infections I was continuing to experience. Since I saw Dr. Jacobson he had provided me with the right treatments that let me live a life without concern of asthma and allergies for over 15 years. It has been life changing for me. Under Dr. Jacobson's care I ran 13 marathons and rode my bike hundreds of miles each year. I never experienced any breathing problems. Dr. Jacobson's practice has a boutique feel to it. He takes whatever time is needed to provide a diagnosis and gives me all the time that I need to ask questions. He thinks outside the box, does whatever research is necessary, and develops innovative solutions to help me get well. He has a tremendous office staff that is very warm and welcoming when you come into his office. To me it feels like family. I feel that I have been provided the very best care. I have recommended Dr. Jacobson to other people numerous times. Peter Waldman

I came to Dr. Jacobson with a a three month old sinus infection. According to my ENT the only…read moreoption I had was surgery. Dr. Jacobson gave me a ton of attention, he listened to all of my concerns, and with his help, my sinus infection is cleared up. Dr. Jacobson was able to have tele health visits with me that saved me from taking time off of work and he was genuinly interested in helping me. Sometimes, he would get backed up with other patients but he always made time to call me with updates on ct scans and lab work. He went above and beyond what I have come to expect from doctors. Even though I no longer have a sinus infection and as it turns out my allergies are minimal, I will continue to see him if I have any sinus issues.