Went there for a drug test today. One of the best labcorps I've been too!!! Great service!!!…read more 3 days Prior, I made an appointment prior online(you can also do walk in) I would def recommend doing an apt because it gets crowded fast. Enough parking at the front. Very easy to find with a sign that says it's on the second floor of the Geisinger building. You self check in at the kiosk. Your name appears on the screen & when they're ready, they'll cal you in. Got there at 11:05. Had a 11:15 apt but they took me in at 11:10 and was put by 11:30. Extremely friendly staff who you can tell love their jobs! The nurse who helped me was named Pamela, super nice lady! Y'all give her a raise frrrr

From the owner: Labcorp is a global life sciences and healthcare company, and our mission is simple: improve…read morehealth, improve lives. We leverage science, technology and innovation to accomplish our mission--getting you answers that help you make clear, confident decisions about your health.Our Patient Service Centers offer routine medical testing--as well as recommended screenings based on your age and gender. It's easier than ever to make an appointment. Testing results will be available to you in your Labcorp Patient Portal. Quick and easy information both you and your healthcare provider can use to improve your health outcomes. And walk-ins are welcome.

Lack of empathy Excessive waiting / with no treatment, meds…read moreetc Resulting in an ER VISIT

I had a walk in appointment at 3:30 didn't get into the room until 4:15 and was left in there until…read more5:00 without being seen. I left because I had to get home to my son. They need to take into consideration that appointment times matter, especially to people who have to leave work and use pto, only to pay a sitter to watch their kid.

It should be zero stars... On Thursday, May 28, 2026, my mom was sent to the Wilson ER from…read moreSusquehanna Nursing home, where she is a resident with advancing dementia. She had fallen and they thought she had fractured her right elbow. After she was sent to the ER, her provider called the ER twice (first speaking to triage nurse, Sarah, and then to her nurse, Mina) to tell them that my mom has advancing dementia, so she does not have the capacity to give consent. She also told them to contact me before they did anything because I am her POA and health care proxy. During that afternoon I received numerous MyChart notifications for tests being done. For the first few hours they were x-rays, but then it changed to blood tests, ekg, and a chest x-ray. After I got out of work my husband and I went to the ER and it is a good thing that we did. When we walked into my mom's room Dr. Guizano was telling my mom that she was being admitted for surgery. I said no she is not. The ER was explicitly told to get her elbow stabilized and send her back. He said ok and walked out of the room. In his notes he wrote family is "aware of risk-benefit". At no time did he have a conversation with us regarding this. Dr. Howell in his notes stated that "patient verbalizes understanding" in consenting to x-rays and an ecg. She does not have the capacity to understand or consent to anything. At no time during this day was I called or consulted regarding her treatment. My mom is extremely frail and has bad reactions to anesthesia. The risk of surgery is too great. Had I not got there when I did, there is a good chance she would not have made it through the surgery. It is appalling that this took place. Protocol was not followed. The elderly rely on others to look out for their needs. This was not done in this case. I will be looking into what options we have.

Do not go to the 6th floor. There is a very rude and mean nurse named Mary. She does not care about…read morethe patient or the concerned relatives calling to ask. She told me I can't call again. And I am on the list, only concerned about my relative, very cold person.I'm sorry. Never had such a rude nurse.

My phlembologist, who drew my blood, went for an easy spot instead of a proper one. She drew from…read moreabove my inner elbow and said, "It's a small surface vein." But then also added that she "blew the vein so there would be a small bruise." I would worry about blood work being drawn here.....

No one wants to get blood drawn, but when the need occurs, this is the spot to go! Maggie is the…read morefirst phlebotomist to draw my blood, who had no issues finding a vein, a first for me! She did so well finding the best vein that I actually stopped bleeding before leaving the office. Maggie is true pro that knows where to go to get the draw required, and painlessly. Also, as a digital native, it was a double-win that this lab leverages technology (online tool) for an efficient scheduling and check-in process. Well worth the drive from Rochester for the stellar service and professionalism.

Great care and quality of service! They are always friendly; with little or no wait time.read more

I have used both Quest Diagnostics and Labcorp for the past 9 years as I have gone through…read moreinfertility treatment - so take that into consideration when reading this. I have also used Quest in a major metropolitan area versus this Quest of Cortland. I needed same day STAT bloodwork done and went to this location. I am still waiting for my very important results a day and a half later and found out this morning that the labs were done incorrectly (either the phlebotomist or the lab typed something incorrectly - we are all human, that is not the issue), but the lab running my blood still had my blood 24 hours later so after 6 phone calls to the doctor and quest they were going to rerun my blood. No apology no nothing from quest - they essentially blamed my doctor (it was clearly typed on my orders ... again a mistake but generally in customer service you apologize for the inconvenience and do all in your power to make it better.). Not quest. If you need a beta drawn, heck if you're waiting for ANY important test - take your business elsewhere. I know I will be for all of the follow up tests I need. To think of the money that my insurance has paid these buffoons over the years. Don't worry Quest - I won't forget and I will NEVER use quest again. And I'll make sure anyone I know and love doesn't either. And anyone reading Yelp ... or better business bureau ... I am BEYOND mad! One single person apologizing today would have made all the difference too - so take note and maybe offer some insight to your employees. Bye Quest!

I love my local Labcorp. It's conveniently close to my doctor's office & I can usually make an…read moreappointment online & get right in. I also usually get my results in 1-2 days.

From the owner: Labcorp is a global life sciences and healthcare company, and our mission is simple: improve…read morehealth, improve lives. We leverage science, technology and innovation to accomplish our mission--getting you answers that help you make clear, confident decisions about your health.Our Patient Service Centers offer routine medical testing--as well as recommended screenings based on your age and gender. It's easier than ever to make an appointment. Testing results will be available to you in your Labcorp Patient Portal. Quick and easy information both you and your healthcare provider can use to improve your health outcomes. And walk-ins are welcome.

Some staff are amazing. Others are going to round this score down to a 2. It's an absolute luck of…read morethe draw which one you end up with.

I had a 730 am appt this morning. Confirmed by their automated system that asked me to check in…read morewhen I arrive. I pulled up at 720. It's dark inside even though they are supposed to open at 7am. I check in anyway and hope their hours changed. It's now 748am and it's still dark and no one is here. Unbelievable. I drove 30 minutes to get here.

Very disappointed in Southern Tier Imaging. The aide was very rude. She insisted she couldn't push…read morea wheelchair because she's pregnant. Forced my mother out of a wheelchair to walk. Obviously because shes pregnant, she cant possibly push a wheelchair. The whole reason for thr MRI was because she CANNOT walk without excruciating pain. ​

The experience getting the mri done was fine. However this was a follow up from the previous mri…read moredone on my brain and all the radiologist said was normal Brain scan. Umm so the other problems just disappeared? ( not possible ) I Called office manager who had no idea there was a previous mri so they compared it to the previous mri and the radiologist read it again and mentioned one of three things that was seen before. Had a marker on my head for a lump. No mention of that either. When I got the first MRI at Lourdes it was a very detailed result when I got the MRI here it was a piece of paper discrediting the first MRI which included four sentences. Not a thorough read at all needless to say. Had to get it reread by a diff radiologist. Won't ever go back.