Parking can be challenging but once inside everything goes smoothly. Located downstairs on ground…read morelevel and closed for lunch 12:00 - 12:30. Everyone is kind, courteous and considerate. I highly recommend this location

Their phone line they do not care about, I had tried calling and left voicemails to no callbacks…read more The number only takes you to a short waiting time and then tells you that all associates are busy, and rather than keep you on hold, the number just makes you leave a voicemail. It seems not much was thought of when implementing their phone system, and I have had to find another provider to do my 5 panel drug test.

solo guy working there (Alex) was a pleasure to work with. Patient, friendly and professional, I…read morehad the opportunity to observe him checking in two other patients as well. When he showed me in to the collection room, I was very surprised that he was doing the needle stick himself; I had assumed that there was somebody working with him, things were moving so quickly. Interestingly, I had no sense of being rushed during my collection. Alex told me that this was a fairly new location for LabCorp; for me it was a home run: very convenient to my work, easy parking and a tech I'd seriously like to try and hire away from you guys... Nice job LabCorp; I'll definitely be back.

I went to do routine bloodwork on Friday, July 10, 2026 at or around 12:30PM. At 901 Stewart Ave,…read moreGarden City, NY , Suite 222. Upon arrival only one person was working. She did the paperwork and sent two people at a time to the inner room where she would then take the blood samples. When it was my turn, she was unable to pull the blood after several attempts. She asked and I explained that while I was fasting from food, I drank two or more glasses of water since waking. From years of experience I could tell she was not doing the procedure properly, when I tried to explain to her, which veins they normally pull the blood from, she tried for several minutes with no results. At this point she began to get frustrated and started using abusive language to me. She then proceeded to a different vein, but not before putting the bandaid on improperly, she put the bandaid vertically instead of horizontally, in doing so she was putting the adhesive portion of the bandaid on top of the open vein. I had this same thing done to me a few years back, which resulted in a nasty infection and swelling of my arm, so I quickly removed it and turned it crosswise. She then in mean and vicious way suggested I take back my scrip and go elsewhere. Also, before using the needle, on all three occasions she did not properly clean the area first, but barely gave a quick swipe with the swab. All and all it was a horrific experience, I would not wish on my worst enemy. And all this while the other patient listened in. This employee was totally untrained and unfit to deal with her assignment, and this is sooooo unfair to the customers, whose only fault was being there to give them our business. Having prayed to God for intervention, she was able to pull the blood on the third attempt and several minutes on each try, it was just horrible!

Great Experience at Northwell Health Labs!…read more Today was a great day at Northwell Health Labs! From the moment I walked in, the atmosphere was clean, fast, and professional. Lotika, Labs Technician was amazing--she is incredibly skilled, professional and kind. As someone who is a hard stick, I really appreciated that she got my blood on the first try without any multiple attempts. It made the experience so much smoother and less stressful. Highly recommend this lab for anyone looking for a quick, efficient, and pleasant experience!

Mr. Lovell and Jevaughn were lovely. Walked in at 4:30pm and was seen right away. Great people,…read morequality care and clean office. I usually hate taking blood and it usually hurts but I felt no pain at all. Thank you both!

Firstly the parking lot is a money trap for those of you who may not be able to spot the small…read more sign , head in parking! Seems this parking for medical instances is revenue for Garden City at a cost of $15 with an administrative fee of $3.25 . If you're disabled or prefer to face outward for safety, good luck ...ticket was there within 15 minutes!!! Upon entering sits a woman who seems nice and once inside the actual test room is 2 check in computer kiosks . What if you're not savvy , no one there to help. The intake nurse phlebotomist quoted an immediate $30 dollar hold on my card when my co pay is $15. She quoted some arbitrary policy which made no sense to which I contested but just wanted to get it done. My final thought is if you want to get this done , not to frequent this particular practice which quickly became a very expensive day!!!

Try to drop off frozen specimen had an appt but 10 people ahead of me Lorena quest tech refused to…read moreplace specimen in freezer while I waited.. very rude unprofessional calling the next person dismissive. no one at the front desk waited 10 minutes for her to come out. Factory like environment Do not go here better service at other labs. Rating ZERO

I have had regular blood testing frequently and I have always had a good experience at this lab…read more The Phlebotomists have always been friendly, efficient and professional. 'This is a busy location but they work hard to see that everyone is treated in order of arrival and as quickly as possible.. This is no small task given the fact that many of their patrons arrive nervous and hungry and are anxious to get this experience completed.

I had a mixed experience It was clean and efficient..but, there was an over powering rancid smell…read morethroughout the office. Kind of like body odor but im not sure. It was so powerful I almost left.

The location is easy to get to. Easy to book an appointment and not really crowded. There is plenty…read moreof free parking or valet if you prefer. The staff is competent and kind. Then if one is hungry after the testing there is a cafe on the ground floor. I really liked this location.

I had a 930am appt. A walk in came in after me and asked if she can be seen. They took her in…read moreimmediately. I however with an appt had to wait 15 minutes. The monitor showed my name on it. My text from them said I was checked in. When I asked why did this happen, I was told I still needed to check in on their computer. They go by check in. How would I know this when all indicated I was checked in. I had to give a urine sample and the sink was not in operation to wash hands. If nothing else they should have had Purell. Just awful

Went in for a pediatric draw for 1 year old quick and kind phlebotomist was welcoming, I was early…read morefor my daughters appointment and was done in 15 minutes

I did not know that this lab only runs lab work/diagnostics issued by participating Optum doctors…read more I brought my son in to get his annual bloodwork done this morning. They have a computer check in system which I completed but then stood to see a receptionist to give them his doctors script. The woman I spoke with told me that I give the lab technician the script. As I was walking back to the waiting area she added "just knock on the door right there and ask the technician to look at the script because he may not be able to run all the tests". I thought it was an office she was sending me to and did not realize it was the actual blood draw room where I was met with a nasty look as I knocked from the technician unaware he was with a patient. That was the only acknowledgment that was made so I returned to the waiting room where we sat for 20min. When we were finally called I went to hand the same technician the script and received the same look "I don't need that". I looked confused, "how will you know what tests to run if you don't take the script?" He said "it's in the computer". Now I was even more confused, "there couldn't be anything in the computer, his pediatrician didn't even know we were coming here today." Putting stickers on vials, he rolled his eyes "Dr. Doe". I said "no, Dr. Smith". He looked perturbed, like we wasted his time and dismissively said "we only do bloodwork for optum doctors, you need to go to a quest lab for that". I purposely went to speak with a live person when we got there to avoid any misunderstandings. The woman should of told me they did not take paper scripts for bloodwork only computer generated requests not mislead us saying he might not be able to run "some" of the tests. The technicians attitude was uncalled for and unprofessional. I would not recommend this lab to anyone.

Not practicing social distancing in waiting room. Staff/ Phlebotomist disorganized, unprofessional…read moreand rude. I left with my child because I felt uncomfortable.

Went here about a week ago after injuring my leg . The place is spotless, however, the doctor…read moreseemed very rushed when I met with him, the assistant was great. The receptionist was very sarcastic and thought he was funny, and the wait time was ridiculously long considering it wasn't even crowded. Won't be going back there.

One of my kids was exposed to a friend who tested positive for COVID. I panicked and brought her…read moreto CityMD to get a COVID test. We arrived at 8:15 PM. While the doors were open and the signs read that they close at 9 PM, we were flatly told "we aren't taking any more patients for the night." There weren't any other patients waiting. This has to be one of the most insensitive statements that an URGENT medical care center can make to a patient in need ... right up there with "it's not my job". I urge the management to train your employees to have more empathy. People are not coming to you for kicks ... they usually are in medical need. To turn away kids in need of medical attention because your staff wants to clock out at exactly 8:30 PM ... it can't be good for business.