Quest's New Format is Convenient and Efficient…read more Blood tests are a necessary routine for many. In the past, Quest locations reminded me of the DMV or jury duty. All of humanity were jammed with their germs and all into a crowded waiting room filled with crying kids and coughing. Quest has improved their operations leaps and bounds. Patients now check in at a touch screen, the wait is short. Minimal chairs are set up, patients have the option to wait in their car. I have tested two locations now (Santa Ana/Orange and now Loma Linda) I have been in a few times for tests and overall had a great experience. My phlebotomist today was excellent, friendly, professional and gave me a pain free blood drawing. It was one of the easiest blood draws I have had out of hundreds. Thank you Quest for the Business Process Improvements. Also thank you to my Phlebotomist today for being a highly skilled professional and kind person.

One of their facilities have been dirty and they take forever. They sit there in the back, laughing…read moreand talking and chatting, knowing that there are several people they need to tend to, and they don't not in a timely manner.

This was my second visit this week.....They have done a great job of monitoring how many people can…read morecome in the waiting room at one time..... Both times the receptionist did a great job of directing folks.... today Irene & Sonia did an outstanding job of taking of care of me and all the other customers... Great job Ladies & keep up the good work... no one likes hanging out a Lab.....But, if it's clean and the employees are efficient that makes all the difference.... Parking is tough...(busy) I made an appointment on-line both times.... check in from your car they will let you know when to come in.....

One of the male workers are rude, and they seem to be always short staffed, even when you are on…read moretime to a 7AM appointment you have to wait 50 minutes to even be seen. And it's always crowded with patients because we aren't a seen in a timely manner. Management should staff them properly so patients can be seen and not wait so long.

I went to the Mission Viejo location on 7-19-2021. At first I was very impressed. I did have an…read moreappointment and I waited just a few minutes as I signed up for the online portal. The test was quick and the rapid results were available before I left the parking lot. The PCR test was supposed to be completed also. In the online portal, it STILL says pending 2 months later. I reached out to the company by email on 2 separate occasions and never received a reply. It's great for a rapid test, but when the PCR test never gets done and nobody can reply to my questions, I just can't recommend them.

If I could give zero stars, I would. Husband and I had 6pm appointments, today, at the Folsom, CA…read moresite and arrived a few mins early. Trailer and signs were out, but no one came out to meet us. I got out and knocked on the door and no one answered. Called the corporate number, which happens to have a Las Vegas area code same as my cell, and no one answered - VM also full. Called several more times, still no answer though business hours are until 9pm. Emailed them and no response. Just a few minutes ago, my husband received an email from them saying "thank you for visiting". This company sounds like a scam, likely collecting federal funds and providing no actual service. Such a shame especially given the seriousness of the virus.

Worst place I've ever worked and their laboratory is a joke. The owner bought laboratory equipment…read morefrom the 80's and expected it to work for a functioning lab but little did he know he just bought relics of the past. Like for real, some of this stuff still required floppy disks. Also have photos of the "lab" so hope you can see what they really have to offer. Aka nothing. My co-workers were great but the b will literally belittle you, curse you out, and only cares about profit, which is why he buys cheap everything. Oh! They also use a bunch of expired stuff too so yeah don't trust them. Bunch of other stuff I find ridiculous too was how he wanted to run the lab and disregard safety (and also how little he knew even tho he's a quote on quote "dr"). He wanted to buy cheaper wooden husky desks WITH WHEELS and not real counter tops. This is an issue for 1 of 2 reasons. 1.) it's an unstable surface regardless if wheels are locked. If you're working with hazardous materials you need a stable surface, duh. 2.) WOOD IS NOT GOOD IN THE LAB!!!! The wood will suck up these hazardous materials and expose you to them overtime! This is extremely dangerous and careless. Other things I noticed while working there is basic laboratory safety isn't followed. Women will wear high heels, wear makeup, and not have their hair tied back and men will wear shorts. Goggles and gloves seem to also be an option too and not a requirement. Also when working with COVID they don't even use their bio safety cabinet and just work on the metal bench next to the fridge. I quite literally watched them test out there new COVID test kits there and watching this guy test it out had me bugging the way he was doing it. To put it simply it was not a sterile environment. But all I really have to say is this company is truly all profit and not for the people. Their other aliases are "hermosure" & "ads drug test" both found in Irwindale, ca. Also look at the photos what a joke. I pray it's not like this still. Edit: 1/2024 they took my post down and I won't stop trying to expose this money laundering place.

From the owner: Why Choose Us? Our…read morecompany will match any current competitors and still guarantee you a better deal. From our toxicology and general lab testing, our partners are as diverse as the testing we perform. Cost Effective ARL's program offers several competitively priced solutions and includes robust reporting capabilities.

Used for an elective urine drug test for a loved one. Very helpful and accommodating staff. Office…read morewas clean and functional. Able to provide official report and chain of custody for specimen. Highly recommend for these type If needs and more. Also cost effective and able to get us in quickly.

The lady at the front desk was really rude. Her name is Vanessa, as she proceeded with a urine test…read morethere was used toilet paper and someone else's pee still in the toilet bowl. I asked if the toilet can be flushed and she refused and said no. I was flabbergasted and concerned to found this as normal procedure. It was really unprofessional and unsanitary. I have worked in the health care industry know this is not how procedures should be done. As a woman I feel violated and wouldn't want anyone else to go through this same experience I had.

Friendly assistance to help you check in. Easy to walk in. Didn't wait since there wasn't anyone…read moreelse there. Laboratory technician was the same one who took my blood last year. She's very friendly and fast in drawing my blood.

Management can't even make proper decisions here and I witnessed employees not wearing face shields…read moreor a decent QC department. As for the waste disposal I would love to know who is in charge and where it goes. Also where is the accessioning department and sample storage? I would definitely pass on this place if you want accurate results. I feel this is too new of a company as it was just bought and they are not ready for so much testing. They should limit the testing until they have the staff or the departments.

Located on the 3rd floor Suite 304 of the SCS CORPORATE CENTER…read more Professional and friendly staff ! Very welcoming reception! I come here for my injured thumb for therapy! Very clean clinic and they do care of all patients with TLC . Finger Exercises Rehab Tools used for my right hand therapy: Hand Gripper Strengthener Chiming Chinese Health Balls Hand & Finger Exerciser Finger Stetcher Resistance Band Therapy Putty Hand Exercise Web Colorful Resistance Elastic Yard Band Best part at the end of therapy session is the hand wax !!!

Went to keystone physical therapy last year for a work related injury and they truly are the best!…read moreOffice is nice and clean great welcoming environment great staff highly recommend!

My company recently started using Exam Professionals to perform our DOT physicals and I had…read morereservations about the change. To my great surprise my visit was exceptional, from beginning to end everything was smooth sailing. The staff was very friendly and the Physician Assistant was super nice and very pleasant. I really enjoyed my visit, which is a rarity. I had my book in had because I was prepared to be there for hours. My appointment was at 3 and I was done at 3:45. I also like the fact that they enforced mask wearing, if you don't have one with you they sale them for $1. *side note I used Waze to get here and it told me to turn on Hunts Lane and led me to the back of the parking lot, to the hall of records and told me I was there! Turn onto Commerce Center West and it's the last building on the left at the end of the cul-de-sac.

Been here since 9:50am it is now 12:40pm and im barley leaving honestly once in its fast and…read moreconvenient but the almost 3 hour wait is ridiculous place is too small to deal with all these people