I made an appointment for 8:15 a.m. I received at least three reminders via email and text…read moremessage, stating I needed to be there at 7:45 am. Why? Why do I need to get there 30 minutes before my appointment. I do not enjoy sitting in a waiting room that long. People have lives and things to do. A 15 minute buffer should be enough. AND, to top it off, I wasn't called to the back for my procedure until 8:35 a.m. (20 minutes after my scheduled appointment time). AGAIN, why? Why should I get there 30 minutes before my appointment time, when your staff is NEVER on time. Get it together and stop disrespecting your clients. If I was 20 minutes late for my appointment, I'm sure it would be an inconvenience for your employees. Metro Imaging opens at 8 am. They could not have been backed up already for an 8:15 am appointment.

Great experience. Staff was friendly and quick. I went for both an X-ray and MRI. Highly recommend.read more

Was referred here by my PCP for a test. It is no longer named Metro Imaging, and is now taken over…read moreby Mercy. Staff were friendly and got me checked in right away. The woman that did my test was so friendly and compassionate. She talked me through the testing process and made sure I was comfortable. There is a small parking lot out front but plenty of parking nearby if the lot is full.

I was referred by my primary to Metro Imaging for an ultrasound. Scheduling an appointment was…read moreincredibly easy and when the whole checking-in and ultrasound process lasted 30 minutes. Everyone was incredibly kind and professional.

What a great experience. Being claustrophobic the idea of becoming a wine cork was not appealing…read more The wide bore MRI WAS GREAT!!!! Being 6'2 and 350 pounds MRI's have been very traumatic for me. But these machines took that away

Professional and friendly staff. They have an open MRI machine that is better than a regular MRI…read moremachine for those who are claustrophobic. The procedures went well. They tell you by microphone how many minutes each procedure will take. I highly recommend.

great experience. nice people. would highly recommend. They were easy to reschedule with and made…read morethe process easy. Very nice to machine

Tried to get an MRI done there but they want to charge you up front what the insurance should pay…read moresaying they have a stack of bills not paid by people. My insurance company even called them with what my portion would be and I believe the owner told them I ha e to pay the insurance portion upfront. When I called back to say I was going to cancel the appointment because that is just crazy, the person that answered said the owner told her to cancel my appointment. I will never recommend this place. The lady on phone mentioned not profile me about my bills but the minute you say that, that's exactly what you're doing.

This facility in the chesterfield valley is a gem. You are in and out very quickly depending upon…read morethe type of scan they need to do. The staff is courteous and friendly .

From the time you walk in till they time you leave, hands down the staff is so caring and friendly…read more I was nervous but being able to sit up was amazing. I felt like I was driving a race car lol. Highly recommended!!!!

I came across Professional Imagery and what a find! Pleasant, professional and caring staff! They…read morewent above and beyond and made the experience seamless and pleasant! I will never subject myself or anyone I love to the hospital MRI/ CAT scan nightmare ever again! Thank you PI for your great customer service and care!

Had a very good experience here at Pro Imaging. Although I was nervous, Brittany and the young lady…read morethat performed my CT scan were very patient and kind. Thank you Brittany!

Had had a scan here, and it was fine. The staff (Jacky) was nice and it didn't take too long. The…read morebuilding had some water damage, but nothing too bad. I'd come back if necessary, but who genuinely enjoys this stuff?

Trying to get to their billing department is a nightmare. Then when you eventually get through the…read more7/8 depth line, the response is surly.

Went to St Louis Imaging for routine scan. In and out on time. Pleasant personnel made it…read morepainless.

I was very pleased with the very quick service. I had to get an MRI, which I was very nervous…read moreabout. The staff were all very friendly and patient. I felt like they made a stressful situation very comfortable. I highly recommend their services.

I came here for an advanced MRI on the angry knees today. Note to self, do not (I repeat) do not…read moreuse the Navigation app. on cell phone to find this place again. It got me in the wrong freaking place! It took me nearly an hour from Arnold to get to this place. There are clear directions on the map that the doctor's office provides. Use those & not the dreaded GPS. The staff were very very nice. Typical of any healthcare facility to have an insane amount of paperwork to fill out. I jokingly said to them that I would gladly provide a thumb drive of my health info. for them to download. In any case, the physician's assistant (methinks) did the injections perfectly. I hate needles. I can't watch anyone give me injections. Gives me the heebie jeebies. Just a pinprick. Small needle. Simply awesome! The bad part of this experience was that the order did not contain the word "MRI." So, they had to call the knee doctor's office for a brand new order for insurance purposes. I had to wait & wait. Total time spent at this facility: about 2 hours. The headphones that they provide does not drown out the sound of the MRI machine at all! I would much rather prefer this sound than the sound of a barking dog. It is incredibly cold (a bit tooo cold for this zero fat skinny bitch) in the room. The blanket provided some comfort. All in all, awesome staff & facility. Parking is plentiful.

I have been going to Metro since 2005 when diagnosed with breast cancer. They are considerate and…read morecaring.

This location is centrally located, with plenty of parking, even though the parking lot is small,…read moreit's attached to various businesses in a strip small also surrounded by corporate buildings. The staff is friendly and helpful, easy to schedule appointments and obtain times and dates tat work best for you. They definitely work with you if you have balance due after insurance pays or even you do not have insurance. They are always willing to offer a payment plan that works best for you. The office is quiet, neat and clean. One of the best parts is that you leave knowing your results without having to worry. Check-in in easy and hassle free, you ae able to pre-check-in on your phone or in-office using one of their tablets. I have not experienced long wait times, I'm seen within 10 minutes or less after checking in, in and out with ease.