I made an appointment for 8:15 a.m. I received at least three reminders via email and text…read moremessage, stating I needed to be there at 7:45 am. Why? Why do I need to get there 30 minutes before my appointment. I do not enjoy sitting in a waiting room that long. People have lives and things to do. A 15 minute buffer should be enough. AND, to top it off, I wasn't called to the back for my procedure until 8:35 a.m. (20 minutes after my scheduled appointment time). AGAIN, why? Why should I get there 30 minutes before my appointment time, when your staff is NEVER on time. Get it together and stop disrespecting your clients. If I was 20 minutes late for my appointment, I'm sure it would be an inconvenience for your employees. Metro Imaging opens at 8 am. They could not have been backed up already for an 8:15 am appointment.

Great experience. Staff was friendly and quick. I went for both an X-ray and MRI. Highly recommend.read more

I have been to these Total Access Urgent Care Testing Centers all over town. If you watch their…read morewebsite throughout the day sometimes they have cancellations and you are lucky enough to get in. This is what happened here! I got a covid test, was negative, and was on my way in about 20 minutes. Everyone who works at these places is so nice.

Clean, fast, efficient! I made an appointment and was in the room moments after my arrival. I'd…read morealready recommended this facility to an out of town friend, who became ill while visiting. He thanked me and it was the best experience he'd ever had with an urgent care.

I always receive top notch care. Every time I've had a stay here, for any reason, they make my stay…read morewonderful! The rooms are spacious and clean.

Accompanied my mom to this location for an appointment. She had to check-in through the emergency…read moreroom. The staff was quite friendly. The rating is for the appearance and cleanliness of the hospital. The hospital is located off of Bowles Ave/highway 44 in Fenton. The parking is spacious and the most importantly it's FREE and convenient. The staff will assist you with providing direction. Check in is simple and easy. There were no long waits. This issue is how can a hospital be so visibly dirty. I am mean out right disgusting. It's as if they have no in-house cleaning staff..........HONESTLY!!!! I didn't want to sit anywhere and as I'm walking down the hall I'm thinking to myself a hospital should appear to be clean by all standards and no wonder people get sicker when being admitted to the hospital. I wouldn't want to visit anyone here let alone be seen here. Completely unacceptable.

It was a very pleasant experience getting scanned at Body Analytics. Johnny was very experience and…read moreinformative. I'm confident that he is the best person to do this and dexa scans are very operator dependent. Going back to the same person to the same scan year after year would minimize human error. With several thousand scans under his belt, I don't have to worry about operator error or inaccuracy due to using a different operator. richard

This was the most thorough bone scan as they also tested my…read morebone strength. I have had several bone density scans but this is the first time I have had the full picture. Understanding my bone strength has helped me make a more educated decision about treatment. It is very reasonable and I plan to get tested annually.

Had had a scan here, and it was fine. The staff (Jacky) was nice and it didn't take too long. The…read morebuilding had some water damage, but nothing too bad. I'd come back if necessary, but who genuinely enjoys this stuff?

Trying to get to their billing department is a nightmare. Then when you eventually get through the…read more7/8 depth line, the response is surly.

I used to love this place. There is one provider who I still love, but when my kids or I don't get…read moreto see her, it's marginal at best. My last visit, however was horrendous. I have an MRI confirmed labral tear plus impingement in my hip. I also have hypermobile Ehlers-Danlos Syndrome, among other things, which makes my joints unstable and pop out of place, plus puts me at a much greater risk for injury. While trying to step on the leg with the labral tear, the leg collapsed, causing my hip to sublux, my knee collapsed and jerked sideways with my kneecap shifting one way and my femor going the other. It hurt like hell and both joints swelled and became discolored. I tried to nurse it at home because females with pain, especially chronic pain are treated like sh*t at ERs and UCs. Even with taking the Norco I already had at home, the pain got worse so I couldn't sleep or walk and I had a big flare up of migraine and occipital neuralgia. I was in so much pain from all of these things, so I finally decided to go to TAUC because I knew they could do imaging to check for worsened/additional injuries, and knowing I had an MRI confirmed tear in my hip labrum (among other issues) so they couldn't try to tell me there was nothing wrong. I was mistaken. Dr. DeLucia was hostile the minute he walked into the room, asking "Why are you here? What do you expect me to do? I'm not giving you any meds." I calmly explained that I had a tear in my left hip and that I was concerned that I worsened the existing injury and also injured my knee. I explained that I even took the Norco that I had at home, but when it didn't help like it normally did, it made me wondered if I caused further injury. I tried to pull up the MRI report confirming the labral tear and he said, "I don't need to see it, it doesn't matter." He walked over, sharply jerked my hip & knee back and forth and the pain was so severe that I shrieked and tried to jump off the table to get away. He said, "Other than the pain you claim you have, there is nothing that indicates any issue." He ordered zero imaging to back that claim up, didn't even raise my pant leg to see the swelling and discoloration. He asked why I didn't just go to my PCP (It was the weekend) he challenged my allergy to steroids that was diagnosed by my Dr after anaphylactic symptoms, plus they are contraindicated in patients who have my health issues, and told me that "if I thought I really had pain I should see a pain management dr. When I told him that I DID have a pain management Dr, he goes, "Oh yeah? Who?" and after I told him the name, he says, "Hmmm, that's funny that I have never heard of him." He walked out saying there was nothing he could do for me. And the biggest problem was when he flat out lied in my chart and said, "Patient asked for Norco by name." I absolutely did NOT, I told him multiple times that I had it at home and had been taking it at home and only came in because it was less effective than usual, making me wonder if I had worsened my existing hip injury as well as causing new injury to my knee. Dr. DeLucia was hostile, careless, spiteful, and FLAT OUT LIED in my chart. Honestly, he's lucky that a bad review is the only action I decided to take after that visit.

Billing issues were resolved in a timely and reasonable manner. We are a repeat and valued…read morecustomer of Total Access Urgent Care.

I went for a lung scan in March of 2024. The scheduling and service was fine. The billing…read morehowever is another matter. I received a collection letter over a year later for a small unpaid balance the manager assured me was being taken care of. I received no further communication or bills until the collection letter. This is beyond unprofessional. Stay away from them as the business office and billing does not know what they are doing or does not care. Bad business....bad billing practices.

I had an MRI scheduled at 9am , they told me to arrive 1 hour earlier at 8am ,I had numerous phone…read morecalls and text messages verifying the 8am arrival and 9am MRI , I arrived in the building at 10 minutes after 8 so I had 50 minutes to prepare for the MRI , by this time I had already taken my Ativan to help relax and calm me down for the 9 oclock appointment , the lady at the desk said you had an 8 o'clock arrival time and the MRI was going to be at 8:10 and now I was too late and they couldn't squeeze me in even though I was 50 min early , wasted time wasted medicine wasted phone calls and text message all because that cant figure out how to read a clock and set up appointments ,needless to say I will never go to St Luke's Rayus for anything ever again

Expectations Ultrasound is wonderful! My husband and I were able to get a same-day appointment,…read morewhich was really nice because both of our schedules are rather busy. When we walked in, we were greeted by Wendy (one of the owners). She was so sweet and had great bed-side manner. She made us feel really comfortable as she checked me, not making me feel rushed at all. She really made it feel like she cared about us and our baby and didn't treat us like "just another appointment." She pointed out all of the limbs, heart, brain, etc (that sometimes may be difficult to spot, especially for first-time parents like us). We would HIGHLY recommend Expectations to anyone desiring an elective ultrasound, as they are extremely personable and friendly. Thanks for such a positive, amazing experience Expectations! We will definitely be back if we have another :)

This morning place is incredible. I purchased Packages in the second and third trimester. This is…read morethe best place in Missouri. The owner is the kindest woman. Unfortunately, I am used to dealing people that are jaded by their job but not her. She really made us feel that our experience was special. The place is beautiful with a cozy home feeling and relaxing lighting, terrific prices, and I was able to take my four kids and husband to watch!I love love this place and cannot that enough.