I'm not a reviewer, I don't like to and normally ignore any, But this has to be the best clinic in…read morethe Homosassa/Crystal River area! Good enough for me to seek them out online to give them one heck of a review. Doctor Roberts is a very patient and thorough medical practitioner, and even with having a stroke 5 months ago that has caused speech problems, he is very insistent on making sure you understand everything that he says. Their prices are the lowest I have seen in citrus county by a landslide, and the whole staff is very nice and polite. Although the building and equipment look cheap, that's because they're a low-budget operation, so please remember that they ONLY CHARGE 45 DOLLARS. They are here simply to help the people of this county, and I think that's pretty amazing. Next time your feeling down, be sure to give them a visit!

I have been a patient of John Hess ARNP since 2011 I believe when he was the best medical…read morepractitioner for the Dept of Health in all of Citrus County. To be honest I was offset at my first meeting with him as I prefer a female Dr over a male and I actually demanded to never see him again. God intervened. J Hess nursed me through a case of pneumonia that lasted over 6mo, he helped me get onto the right mental health medication that literally changed my life and I have gone on to advocate the same treatment to others with my condition. He is an amazingly sensible, truthfully interested, and is one of the BEST medical practitioners I have ever had the opportunity to be treated by, and I have a 30+ yr chronic illness. Hess stood out of his position with the restrictive, uncaring administration of the Citrus Co Health Dept and fought to obtain his place in Citrus County, under the wisdom of an MD or not, Hess to me is better than any Dr I have ever went to and I would rather stitch myself up or avoid going to an ER after being shot is how much respect I have for this man. Anyone with a bad complaint obviously had good reason to be asked to obtain service elsewhere, and always take such a review with a grain of salt. God Bless Hess! Mark A. B. of Ocala Marion Co

Very good care. Office staff are friendly and answer the phone when you call. Tries to help with…read moreevery health issue you have. Very good care.

They are not a walk-in clinic. They need to fix their google listing. Very clean and polite though.read more

Mark please listen to your phone tapes from 352-274-9900 at 10:13 a.m. and 352-877-3360 at 10:22…read moretoday 2/24/25. Was pretty much called a liar about the urgency of this, interrupted, told how to talk as I was being too emotional that's the real kicker, put on hold 20 minutes. The list goes on. Still do not have my order nor pre authorization. Hit me up after you've listened to the tapes and I'll change this. She's awful and not a good look vibe for the general public. Still needing the CT after all that run around nonsense so she's unable or unwilling to do her job. I've never been talked to so poorly in my life.

Although the lady at the Front Desk was very delightful, that was about the only good thing about…read morethis place. I was referred her by my pediatrician after my daughter developed symptoms of pink eye. We arrived about 7pm, waited for about 15 mins, and then were escorted to an exam room. The lady who took us back was so rough with our daughter trying to get her vitals. She couldn't get a good reading for her oxygen or blood pressure and even struggled with getting her temperature. She eventually gave up and said the Doctor didn't really need it. After about 10 mins, the Doctor came in. He was so rough with my daughter. He was grabbing her face so hard. He looked at her so quickly I don't think he could even make a proper diagnosis. He just went based off of what we said as her parents. Definitely wouldn't recommend for patients with babies. The pictures are 2 days after her appt. Bruise is still dark and is the shape of a fingertip.

I was very happy with the care and compassion. Nancy, the RN, and the medical assistant, I didn't…read moreget her name, provided me with exceptional help. The only thing is the building is sad, run down and the equipment seemed out of date. The location was easy to find and there was plenty of parking. I absolutely would recommend them.

Formal Complaint Regarding Negligent and Unprofessional Conduct at Quick Care Med, Crystal River,…read moreFL Dear Director of Operations, Charley Balbuena, and Regional Manager, Latanya Cox, I am writing to formally lodge a complaint about the egregious service my family received at the Quick Care Med clinic in Crystal River, Florida. The staff's negligence, unprofessionalism, and complete disregard for our needs have caused significant distress and financial burden, negatively impacting my daughter's school enrollment and my family's emotional well-being. This clinic's conduct is unacceptable and reflects poorly on Quick Care Med's reputation. I demand a thorough investigation and documentation of this matter in your records, as I intend to pursue resolution. On our first visit, we sought a physical for our daughter to enroll in a new school in a new county. Despite the clinic's location directly across the street from the school, where they conduct physicals for children annually and should be fully aware of the required forms, the staff failed to provide us with any paperwork for our personal records--a standard practice at every doctor's office I have visited in my life. They also neglected to inform us that two specific forms are required by the school, leaving us, as parents unfamiliar with medical processes, unaware of what questions to ask. As small business owners, my wife and I do not speak the language of medical requirements, and we relied on the clinic's expertise, which they utterly failed to provide. Instead, they gave us the wrong form, creating unnecessary complications for our daughter's enrollment. When we returned the next day to address this error, we were met with complete disregard. The staff refused to correct their mistake, insisting we pay an additional $65 for a new physical rather than providing the correct form. To make matters worse, the front desk staff member was on their phone for over a minute and a half before even acknowledging our presence, despite us standing directly in front of her. This blatant lack of professionalism and care is inexcusable in a healthcare setting. The emotional toll of this experience has been profound. My daughter, who is excited to start a new life in a new town, is being delayed in her school enrollment due to the clinic's negligence. My wife feels she has failed our daughter, compounding our frustration and distress. From one business owner to a corporation, I find the staff's disrespect, lack of accountability, and failure to offer any solutions appalling. The clinic's refusal to rectify their error and their indifference to our situation have not only hindered our daughter's transition but also eroded our trust in Quick Care Med. I urge Quick Care Med to investigate this matter immediately and take corrective action to address the staff's conduct and prevent other families from enduring similar treatment. I request a written response within 10 business days detailing the steps your organization will take to rectify this situation and improve service at the Crystal River clinic. I am available for a follow-up discussion to provide further details if needed and can be reached at [insert your contact information]. Please ensure this complaint is documented in your records, as I am committed to pursuing this matter until it is resolved satisfactorily. I hope Quick Care Med takes swift action to restore confidence in its services and uphold the standard of care patients deserve. hopefully this gets to whom it may concern in regards to the above subject. my hope is that my family and hopefully any other families do not have to endure the BS we have had to.

Staff was very friendly and competent. Didn't have to wait long to be seen. Nurse was well-versed…read morein diagnosis. Prescribed meds. One day later I'm already feeling much better. Good job people!

I'm not sure how this is the only spot that's having issues pulling up people's account accounts…read moreand it's not just mine either the guy at the front desk don't tell you everything you need until you've been sitting there for an hour and he wants to ask for stuff. I brought my daughter to quick care more than once., all my stuff is in the system. All I had to do was check in. This place needs a new front desk person.

Self Pay I first…read morechose Doctors Urgent Care because of its consistent five-star reviews. Each visit has been efficient, with wait times usually around 20 to 30 minutes or less. In today's horrific healthcare environment, prompt service and being treated with respect is scarce, which makes experiences and businesses like this stand out. I have now seen several of the rotating Physician Assistants and Nurse Practitioners, and every one of them has been warm, friendly, professional, and easy to talk to. I don't know how many they have on staff but they seem to have enough to serve everybody who comes in and very promptly as well. Overall bedside manner is warm, friendly, and genuinely interested in helping you. I never feel rushed through an appointment. My most recent visit involved what I believed was an ear infection, but it turned out to be more of an ear pH imbalance and irritation issue rather than anything severe. It is the kind of condition that can often be treated with simple over-the-counter remedies, yet it still helps to have a qualified medical provider evaluate it properly and point you in the right direction. Obviously, urgent care does not replace having a primary care physician. However, if you have no health insurance, very often you do not have a primary care physician either. That is the reality for millions of people who are unemployed, between jobs, self-employed, or simply not earning enough to absorb the monthly cost of a health plan. In the age of AI and economic disruption, more people are slipping through the cracks of healthcare than many care to admit. I do not currently make enough money to comfortably carry a monthly insurance plan, and I am not old enough for the next chapter of life, which is the Medicare age. Until then, clinics like Doctors Urgent Care provide an important bridge with reasonable self-pay pricing and accessible care. In a healthcare system wrought with obsessively high insurance costs and pharmaceutical companies earning billions each year while many Americans struggle to afford the basic necessities of life... this business is genuinely helping to fill an important gap for many people, which is why those five-star reviews continue.

excellent service, from the staff and doctor, reasonable price, clean place , even you don't have…read moreinsurance they are taking care of you. thank to all Happy Holidays

I had a very good experience. Quick on a Friday and the ladies were very helpful and pleasant.read more

Terribly understaffed . I have been waiting since 10:30…read morea.m. this morning, totally unacceptable... Just need a script for cold still not seen

I have been there several times for my husband, my friends, myself, and each timing. I've been…read moreabsolutely fantastic. I don't know why they got such a low rating.

I waited 50 minutes to pee in a cup. During the wait, they took one person back and that person…read morecame in after me. There is no reason for that long of a wait for a 2 minute process.

Have always been treated with pro courtesy, as well as pro care from all the doctors and nurses …read more Highly recommend !! Been going there for 20 years !

Premier Medical Associates at Mount Dora, FL 32757 is the worst medical billing experience I've…read moreever had. After the visit with my son, I started receiving confusing bills that no one could explain. Insurance was supposedly contacted, then suddenly it wasn't. Referrals were "approved" verbally but never sent, causing delays, extra costs and unwanted bills later on. Every call led to a different answer depending on who picked up, if anyone picked up at all. The doctors aren't the problem; the front office and billing department are a mess. Stressful, time-consuming, and totally unprofessional. Never coming back.

From the time I walked in till the time I left I felt I was in the right place. They diagnosed me,…read moregave me a treatment plan and it worked. All the staff were friendly and caring.

What garbage! My friend was hellishly injured. We brought her here. They set her down in the…read morewaiting room for 20 minutes before she collapsed. The large receptionist woman showed no interest in having her helped. She sat there consuming take out while my friend nearly died in the waiting room. What a joke. I think this place should be shut down. If my friend dies tonight, we are suing the hell out of them.