I had a very good experience. Quick on a Friday and the ladies were very helpful and pleasant.read more

Terribly understaffed . I have been waiting since 10:30…read morea.m. this morning, totally unacceptable... Just need a script for cold still not seen

I'm not a reviewer, I don't like to and normally ignore any, But this has to be the best clinic in…read morethe Homosassa/Crystal River area! Good enough for me to seek them out online to give them one heck of a review. Doctor Roberts is a very patient and thorough medical practitioner, and even with having a stroke 5 months ago that has caused speech problems, he is very insistent on making sure you understand everything that he says. Their prices are the lowest I have seen in citrus county by a landslide, and the whole staff is very nice and polite. Although the building and equipment look cheap, that's because they're a low-budget operation, so please remember that they ONLY CHARGE 45 DOLLARS. They are here simply to help the people of this county, and I think that's pretty amazing. Next time your feeling down, be sure to give them a visit!

I have been a patient of John Hess ARNP since 2011 I believe when he was the best medical…read morepractitioner for the Dept of Health in all of Citrus County. To be honest I was offset at my first meeting with him as I prefer a female Dr over a male and I actually demanded to never see him again. God intervened. J Hess nursed me through a case of pneumonia that lasted over 6mo, he helped me get onto the right mental health medication that literally changed my life and I have gone on to advocate the same treatment to others with my condition. He is an amazingly sensible, truthfully interested, and is one of the BEST medical practitioners I have ever had the opportunity to be treated by, and I have a 30+ yr chronic illness. Hess stood out of his position with the restrictive, uncaring administration of the Citrus Co Health Dept and fought to obtain his place in Citrus County, under the wisdom of an MD or not, Hess to me is better than any Dr I have ever went to and I would rather stitch myself up or avoid going to an ER after being shot is how much respect I have for this man. Anyone with a bad complaint obviously had good reason to be asked to obtain service elsewhere, and always take such a review with a grain of salt. God Bless Hess! Mark A. B. of Ocala Marion Co

Have always been treated with pro courtesy, as well as pro care from all the doctors and nurses …read more Highly recommend !! Been going there for 20 years !

Premier Medical Associates at Mount Dora, FL 32757 is the worst medical billing experience I've…read moreever had. After the visit with my son, I started receiving confusing bills that no one could explain. Insurance was supposedly contacted, then suddenly it wasn't. Referrals were "approved" verbally but never sent, causing delays, extra costs and unwanted bills later on. Every call led to a different answer depending on who picked up, if anyone picked up at all. The doctors aren't the problem; the front office and billing department are a mess. Stressful, time-consuming, and totally unprofessional. Never coming back.

From the time I walked in till the time I left I felt I was in the right place. They diagnosed me,…read moregave me a treatment plan and it worked. All the staff were friendly and caring.

What garbage! My friend was hellishly injured. We brought her here. They set her down in the…read morewaiting room for 20 minutes before she collapsed. The large receptionist woman showed no interest in having her helped. She sat there consuming take out while my friend nearly died in the waiting room. What a joke. I think this place should be shut down. If my friend dies tonight, we are suing the hell out of them.

What a pleasant surprise to find an urgent care facility that I was in and out in 25 minutes…read more Diagnosed and prescribed medication by an MD.

PA-C Farah Alli was very good. She listened to my concerns and treated me respectfully and made…read moreappropriate recommendations. The staff is very polite and welcoming plus they are efficient. This is my "go to" urgent care. It's in Wildwood and open 7 days a week. They are kind, professional, efficient and Farah is very knowledgeable.

I was very happy with the care and compassion. Nancy, the RN, and the medical assistant, I didn't…read moreget her name, provided me with exceptional help. The only thing is the building is sad, run down and the equipment seemed out of date. The location was easy to find and there was plenty of parking. I absolutely would recommend them.

Formal Complaint Regarding Negligent and Unprofessional Conduct at Quick Care Med, Crystal River,…read moreFL Dear Director of Operations, Charley Balbuena, and Regional Manager, Latanya Cox, I am writing to formally lodge a complaint about the egregious service my family received at the Quick Care Med clinic in Crystal River, Florida. The staff's negligence, unprofessionalism, and complete disregard for our needs have caused significant distress and financial burden, negatively impacting my daughter's school enrollment and my family's emotional well-being. This clinic's conduct is unacceptable and reflects poorly on Quick Care Med's reputation. I demand a thorough investigation and documentation of this matter in your records, as I intend to pursue resolution. On our first visit, we sought a physical for our daughter to enroll in a new school in a new county. Despite the clinic's location directly across the street from the school, where they conduct physicals for children annually and should be fully aware of the required forms, the staff failed to provide us with any paperwork for our personal records--a standard practice at every doctor's office I have visited in my life. They also neglected to inform us that two specific forms are required by the school, leaving us, as parents unfamiliar with medical processes, unaware of what questions to ask. As small business owners, my wife and I do not speak the language of medical requirements, and we relied on the clinic's expertise, which they utterly failed to provide. Instead, they gave us the wrong form, creating unnecessary complications for our daughter's enrollment. When we returned the next day to address this error, we were met with complete disregard. The staff refused to correct their mistake, insisting we pay an additional $65 for a new physical rather than providing the correct form. To make matters worse, the front desk staff member was on their phone for over a minute and a half before even acknowledging our presence, despite us standing directly in front of her. This blatant lack of professionalism and care is inexcusable in a healthcare setting. The emotional toll of this experience has been profound. My daughter, who is excited to start a new life in a new town, is being delayed in her school enrollment due to the clinic's negligence. My wife feels she has failed our daughter, compounding our frustration and distress. From one business owner to a corporation, I find the staff's disrespect, lack of accountability, and failure to offer any solutions appalling. The clinic's refusal to rectify their error and their indifference to our situation have not only hindered our daughter's transition but also eroded our trust in Quick Care Med. I urge Quick Care Med to investigate this matter immediately and take corrective action to address the staff's conduct and prevent other families from enduring similar treatment. I request a written response within 10 business days detailing the steps your organization will take to rectify this situation and improve service at the Crystal River clinic. I am available for a follow-up discussion to provide further details if needed and can be reached at [insert your contact information]. Please ensure this complaint is documented in your records, as I am committed to pursuing this matter until it is resolved satisfactorily. I hope Quick Care Med takes swift action to restore confidence in its services and uphold the standard of care patients deserve. hopefully this gets to whom it may concern in regards to the above subject. my hope is that my family and hopefully any other families do not have to endure the BS we have had to.

Colleen is amazing and takes the time to help manage your care, even after hours. I strongly…read morerecommend her and her staff !!!

Colleen saved my life with her quickness and experience. I went back for lazer treatments and some…read morePRP for my knee,hand and shoulder.

Really rude. Won't make an appointment but instead say…read morethere is over 3 hours waiting walk-in only. That's why it's called "URGENT CARE"? Should be called "WE DONT CARE".

Brought my son here on 12-23-2024 for possible strep throat since the Crystal River location is…read morestill closed due to flooding. The front desk and Dr/PA were very nice and professional. Very thorough testing and explanations... an overall very nice experience. Be carful reading the negative reviews (like I did) since most reviews are done by people who didn't have a good experience, not happy people.