1/25/26 Once again Ryan with Pro Service Plumbing saved the day yesterday! I had a pipe burst in my…read moremusic studio, which is a separate building from my house. It was a Saturday and we were expecting a major snowstorms of the century. It was four hours from the storm hitting. My studio was flooding. Ryan walked me through how to shut the water off over the phone as he was driving to my place to fix the problem. When he arrived he assessed everything, discussed the options and provided a great quote. The work was done promptly and professionally, and he provided advice on maintenance things I could do to stop future issues. I highly recommend Pro Service and Plumbing. 11/19/ 27 Pro Service Plumbing and Gas did a fantastic job for us. We had multiple projects that needed attention. When Ryan arrived, we walked through our needs and recommended which issues were a priority and which could be addressed at a later time. Ryan was extremely professional and provided quality work and excellent customer service. I will have Pro Service back to finish the projects and, use them for all our needs going forward

Great service when we needed it, coupled with a friendly and knowledgeable professional! Fair price…read morefor a job well done too - we'll definitely be using Ryan again next time we have a plumbing issue!

I bought 2 toilets from Home Depot. At the time of purchase, I paid $333 installation for each…read moretoilet. A plumber named Travis showed up for the installations. Travis informed us that each toilet needed a new flange and the installation would be $400 per toilet instead of $333. He would notify Home Depot about billing change. At the time Travis was an employee of White Plumbing but they had no record of him doing my job. So in the end I paid $733 for each toilet installed. Home Depot was never in formed of the extra charges It seems that Travis hacked his employer and stole my jobs.

White Plumbing is an awesome company. The owner Greg is communicative and accommodated my schedule…read morewell. The service rep Travis is awesome took. He took time to answer questions I had while he was working. I will be using this company for all of my plumbing needs moving forward. If you are looking for a professional plumbing company, I highly recommend this one.

THEY RIPPED ME OFF!!!…read more I had a toilet that needed to be lifted up and resealed and then just bolted back down. Very quick and straightforward job. It should've been a red flag right away that the front desk person who answers the phone said "I have no access to pricing"; like it would really be impossible for her to have some kind of quick price list next to her phone to give me a ballpark of what I could expect it to cost? She would not tell me anything about pricing and said someone had to come out, but that "there is no charge for an in-home inspection." Of course no one's expecting an exact, to-the-penny quote over the phone, especially without even seeing it, because everyone's situation is different. But she wouldn't even give me a price range of what to expect. These people have done a job for me before and I was happy with the price and everything like that, ...but I think they're using variable pricing and sizing you up by sending someone into your house first to feel you out on what you can probably afford and then they present you with "fixed" price options off of a tablet anyway. Well, I've got to ask. If the option prices are fixed on a tablet, why can't the person answering the phone give somebody a price range??? Anyway, the guy came out and told me it was going to be $520 to unbolt the toilet, lift it up, reseal, and then bolt it back down. He was literally not even in there for 22 minutes. This tactic is designed to make you feel pressured and under the gun to just go ahead with it because now you've got someone standing in your house waiting for an answer. If the lady had told me over the phone that it was going to be over $500, I probably would've said "Thank you for your time. I'm going to call around and get some more prices." They knew that once they had someone in the house and ready to do the job, you're probably going to go forward with it because the next company might say "yeah I'll do $400 and I'll see you in three weeks" I talked to some friends later who had similar work done recently and they said "You paid how much????!! The standard for that job in this area is about $350. You got had." I'm never going to use Smooth Plumbing again, I strongly recommend you don't either.

Professional and so far the job is well done. I do think the job was overpriced however and I would…read morehave to agree that it has a bit of "sizing up" feel to see what the home owner could afford (as noted by another review). I had a hose spigot under the deck replaced and a "repair kit" applied to the spigot in the front. The replaced spigot required very minor drywall removal in the basement. Job was under two hours and over $1,000. I'll never know if I was taken or not, but it sure seemed high. If that is the going rate then so be it, but I'm thinking it's not.

We scheduled and confirmed a visit from their dispatcher. On the day of, their automated text asked…read moreto confirm the appointment (three times) to which we confirmed every time. After the confirmation, they said the technician would call, following up with a "can't reach us" and cancelled. Fine with rescheduling appointments because things happen, but the gaslighting to get out of an appointment is shady work.

This crew is lightning fast and responsive. They get what you need done quickly, leave your place…read moreclean, at a fair price; and they know who can do repairs, if you speak their language and are appreciative of their work. Be nice!!

We had our sewer line back up into the house on Superbowl Sunday and they responded quickly and…read morecame out promptly to clear the clog. Really appreciate how fast they responded.

From the start, David impressed me with how thorough, honest, and compassionate he was--just the…read morekind of person you want around when you're dealing with unexpected home issues. I genuinely learned a lot from our first conversation. He didn't just tell me what needed to be done--he explained why and gave helpful guidance to make sure I understood my options. Life threw me a few curveballs during the project, but David and his team stayed flexible, patient, and incredibly understanding. We also hit a few snags due to city-related delays (no fault of theirs), yet the team still pushed forward, going above and beyond to get the job done right. Throughout it all, I felt like more than just another job on their schedule. Their craftsmanship speaks for itself, and the respect they've earned within the trades is obvious. It's rare to find service this professional, thoughtful, and skilled. I'm thankful I found them--and yes, I'll absolutely be calling on David and Team Done Rite again.

Sylvester was on time, which was a nice change from other service companies!…read moreRepaired our toilet without a mess, nor did he recommend a bunch of expensive unnecessary work. Professional and personable, will request him for our next plumbing job!!

$495 to replace a residential porch light 9 feet high?…read moreOUTRAGEOUS AND THE HIGHEST BID!