Came from out of town and needed to run some errands. Came to this UPS store location bc of its…read moreproximity to where I was staying and bc of the phenomenal reviews. The reviews are legit. German was incredibly helpful, quick and competent. He made the experience very good; helping me print and fax a stack of papers. If you ever need any type of service that this store offers, do not hesitate to come here. Appreciate the store owner here for the training that they have clearly provided to the employees.

Love this UPS store in Hacienda Heights! There's never an issue with finding a parking when I need…read moreto drop off my Amazon returns. I love how convenient it is to process my own shipping labels directly at the self service kiosk. No lines! No wait! No fuss! It is a small store but very organized. It is also right next to a 168 supermarket so that's a plus for me to be able to hop right next door to do my grocery shopping. The staff there are very nice and helpful! They tend to open earlier than other UPS location so that deserves a huge star on its own. They sell packing supplies and have mailbox service for very reasonable prices. Love this location!

I had the public notary notarize some documents and he was very knowledgeable and helpful. I…read morebelieve he is. Vietnam Veteran and he has great customer service!

*****UPDATE***** Just received a message from ANOTHER one of…read moremy customers saying they never received their order and guess where the package was dropped off?? Yup!! Baldwin park UPS store and it says I dropped it off on March 1, 2026 and they created the label back on February 1, 2026‍ this store is soo ridiculous and full of thieves!! Biggest mistake trusting this location with my package they scanned my package in and it never left their store according to UPS! Of course the store blames UPS even though they never got it! I can't even replace the item for my client cuz it was specially made for them the store didn't even offer an apology! He just kept saying to file a claim and how UPS has special technology to track packages lol ya maybe that's true if the package had left your store in the first place never coming to this location again

It took me less than 10 minutes to return my old internet equipment to Frontier Internet via the…read moreUPS Store. There was only one customer ahead of me. The young, tall, and handsome man helped me. He began by scanning the QR code on my phone and took the Internet equipment. At the end of the transaction, he printed two sheets of paper and handed them to me, with one great advice, "Please keep them for your records in case they (Frontier Internet) claim you never sent the equipment back." I was like really?? The receipts contain the shipping information and tracking number. This was on March 18th. Luckily I did keep the receipts in a safe place, because on May 4th Frontier billed me $110.50 for the unreturned Internet equipment. I contacted them via online chat to dispute the bill. Frontier representative asked me for the shipping date and tracking number, which I quickly gave to her. After 10-15 minutes, she finally said that the charges will be reversed. Thanks to this young man at the UPS Store for making this transaction headache-free!! Even though he wasn't very talkative, he did show me that he does care about the customers. In the future when I ever need the UPS service again, I will definitely return to this location.

Pack it up, pack it in, let me begin I came to win, battle…read moreme, that's a sin... Located right across from the West Covina Mall or Plaza West Covina it is sandwiched between frozen yogurt and bundt cakes. You can drop off packages and pick up a snack or two. Self scanner is new and a nice touch when there's a long line. They also have instructions outside the store. Be sure to read your instructions on the return as we had to package it in a separate box before returning. Easy in and out drop off with a receipt. You can pack it up or pack it in a box at this UPS store. God bless

I highly recommend this Notary program. Reading material…read moreeasy to understand, and very well organized. My questions were answered very quickly. The instructor was knowledgeable and explained all materials in details. So helpful!

Violet was awesome! I am not from the area but she made sure I knew where to go and was available…read moreif I had trouble getting there. It was also later in the evening and last minute but she quickly answered and was super affordable. Once we met I felt comfortable because she was explaining everything along the way. This was a great experience. Thank you violet!

I had a great experience with this notary company. Their customer service is excellent--they…read moreresponded immediately to all of my questions. What I really appreciated was their mobile service, which is extremely convenient, especially for my business needs. Highly recommend! You definitely get what you pay for..

Honestly the best experience I've had with a Notary and I have had to use multiple!l Jossiah was so…read moreprofessional, kind and very detailed. He took extra time revising my documents to make sure they were correct. I will be taking all of my legal services here! Thank you Ari and Jossiah!

I needed a last minute Live Scan for an interview I had on the following day. I was in panic mode…read morebecause it was Sunday, and also Father's Day and I thought for sure, nobody would be open to help me out. Well, I called and Latisha said to call her to schedule on Monday. I explained my situation and she replied, " This sounds like an emergency, I'll be right over" I was so happy! An hour later she arrived with a smile on her face and all of her gear to do the Live Scan. It only took about 15 minutes and boom! Documents were sent electronically and i was in business. I really appreciated that she came to my house, on a holiday weekend, so i didn't mind paying the extra premium for the service. Thanks again Latisha!

Latisha is wonderful! She was able to fit me in the next day, arrived on time, and we completed…read moreeverything within 15 minutes. She has a wonderful positive attitude and is super professional and just overall knows her stuff. Go to her, she's great!

Highly recommend nan. Did my taxes twice, two years in a row…read more Nanknows the tax laws for service workers such as Restaurants and gif workers She will work with you for your unique situation Prices are fair. Recommend nan

Went in for LiveScan fingerprint and was in and out in just 11 min! I also appreciate the patience…read morethey had as I'm know to be difficult to Fingerprint but she explained the process And where I can track my results. I came in with a prepaid voucher so everything was quick and easy. Will recommend this place friends and family!

Quick and easy to get my paperwork notarize. In and out less than 10 minutes. Will definitely come…read moreback.

Responsive, fast, detail oriented service!…read more Came here on a rainy day with my dad to get some notary services. It's located in the corner where the auto broker is too. The notary was very helpful and responsive to our calls and texted us when she was ready and in the office. She carefully read over all the documents, gave us instructions on what to do then and afterwards. We were in and out in under less than 10 minutes. It cost about $15 per signature and they accept cash too.

Came in for a quick notary for a child travel permission form. Andrea was the notary and she was…read moreexcellent. Very professional and friendly, we were in and out of there within 15 minutes! Would recommend for anyone looking for notary services!

I made an appointment for a document three times, and all three times I wasn't assisted--once…read morebecause the owner wasn't there, and another time because she had an emergency. The secretary offered no solution; she simply said, "Go somewhere else." They are completely unprofessional. Terrible customer service.

Super easy to make an appt. Both Joseph and Annabelle were courteous, friendly, and helpful. I…read morespoke to Joseph when I made the appt., and he also helped me when I came in for the notary and apostille. Annabelle helped my sister when we picked up the documents and explained how the apostille works. We would definitely come back here and also we do recommend their services.

This is the 2nd time I had documents apostilled . Both…read moretimes were quick and smooth . Very friendly and knowledgeable .