Not accommodating, poor communication. I requested a LiveScan via email with 2 dates I was…read moreavailable and Frank simply replied "I am not available at that time." I suggest going to UPS instead!

It was hard to find a live scan place that was open during Covid19. Thank goodness this place was…read moreopen! I was able to call and set up an appointment to come in and do my live scan the same day. It was a really quick process and I appreciate the ppl in the office wearing a mask when I came in. Overall, I had a great experience and I would highly recommend.

I always dread doing administrative/legal/serious paperwork, but interactions like the one I had at…read moreOne Stop remind me there are people who are special and fabulous at their jobs. I needed Livescan fingerprinting done and called One Stop. They were very direct, helpful, and I stopped right in. Eric/Araik was AMAZING--so funny, so kind, so generous. He genuinely loves his job and sees this work as helping others. I was so impressed with his work and business sense, I got him donuts to thank you. THAT'S how cool he is. Please support small businesses like Eric's! Pasadena is wonderful because of people like him! His services are vast, prices are agreeable, and customer service is the BEST you'll find, I'm sure of it! Check him out!

Araik was awesome! Did my fingerprints here. Took less than 10 minutes…read more I'm very happy. Worth every dollar. Very nice guy!

Quick, easy, fast...and the best price in town. The building with the blue tile roof. Thanx!read more

My dad needed to do a live scan, I was able to call and get a same day appointment. The…read morefingerprinting is done within the Lions and Associates building. The gentleman (sorry, I forgot to get his name), met us at the door when I called to confirm where we were supposed to go, and had us wait in the lobby as we had arrived early. As soon as it was our appointment time he came and got us, we were in and out in less than 10 minutes. Highly recommend! Very professional and at a convenient location.

I came here today since it was the only open one near the area I was in and honestly there was only…read more1 guy working and I admire his patience he had a line out the door! And he was yet very nice helping everybody out who had minor complications looking up the return QR codes ect. Great service . Small store still worth the wait

*****UPDATE***** Just received a message from ANOTHER one of…read moremy customers saying they never received their order and guess where the package was dropped off?? Yup!! Baldwin park UPS store and it says I dropped it off on March 1, 2026 and they created the label back on February 1, 2026‍ this store is soo ridiculous and full of thieves!! Biggest mistake trusting this location with my package they scanned my package in and it never left their store according to UPS! Of course the store blames UPS even though they never got it! I can't even replace the item for my client cuz it was specially made for them the store didn't even offer an apology! He just kept saying to file a claim and how UPS has special technology to track packages lol ya maybe that's true if the package had left your store in the first place never coming to this location again

I've been here three times now. Once for my employer background check and two for AB506 checks for…read moreorgs I work for. Every single time, the lady who rolls my prints had been professional, friendly, and quick. Each time my results popped up at their respective locations within hours. Never had a problem with rejected prints. There's only street parking but I only put $0.15 on a meter because I'm always out in under 10 minutes. I recommend this place so, so highly. No wait, reasonable fees, exceptional service. Come here. You won't regret it.

This was a no-nonsense, straightforward service. A little hole in the wall storefront -- blink and…read moreyou might miss it. We showed up, were helped right away and everything went smoothly. Recommend!

Highly recommend nan. Did my taxes twice, two years in a row…read more Nanknows the tax laws for service workers such as Restaurants and gif workers She will work with you for your unique situation Prices are fair. Recommend nan

The lady was so nice. I went in for notary services and she instructed me how to proceed and…read moreeverything went perfect. She's very professional in her work and I would recommend this place for anyone.

Came here for the live scan service and was really happy with it. The office is very minimal and no…read morefrills, but they were friendly and quick, and the price was reasonable ($52). I was in and out in about 15 min. They also do taxes and auto registration services. Plenty of parking in the back, just don't drive by too fast or you'll miss the driveway!

Recommended, the process was quick and easy - friendly service and questions were answered promptly.read more

Go to this location a lot. Not a long wait, pretty quick with the process; friendly staff and…read morehelpful Store is decent size Parking is easy Store is easy to find They do print your labels for you at a reasonable price. Understanding to your needs, offer tracking info and boxes and packages you can purchase. Hours are good.

After going here now for a while, it seems like the owners are no longer working there, and just…read morehire younger employees who are not as attentive and the customer service isn't as good as before. I still go here to drop off my Amazon packages, but I have to say that now that the owner isn't at the store any longer, customer service has definitely declined. Nonetheless, they still do give you a receipt when returning your Amazon package and it can definitely be worse.