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    Quick Quack Car Wash

    3.4 (258 reviews)
    Closed 7:00 am - 9:00 pm
    Updated a few days ago

    Services - Quick Quack Car Wash

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    5.0
    (2 reviews)
    Car Wash
    Responds in about 6 hrs
    5.0
    (40 reviews)
    Auto Detailing
    Responds in about 30 mins
    5.0
    (116 reviews)
    Auto Detailing
    Responds in about 10 mins
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    Dirty wheels
    Chris T.

    I had gone to quick quack to get my car clean and with the service it left something missing my wheels had been left dirty after running their most expensive service! After having washed my car I went to finish with wiping to dry as to not leave any water marks and vacuum the inside to make sure it was cleaned on the inside. After doing this I noticed my wheels still had a lot of dirt and grime. In noticing this I drove back into the wash hoping they would be able to fix the issue of getting my car clean at the car wash and instead I had to drive back through while water dropped back on top of the already wiped and clean car making me have to rewipe the car. The associate who was taking charge instead of asking the manager for an exception had left me embarrassed as they had to stop the wash to let me drive through. Overall never coming back to this location.

    10 days after the QuickQuack social media manager said that a local store representative would reach out... still crickets.
    Josh P.

    10 days after the social media manager told me a location representative would reach out to me about the experience. Crickets... Not even a refund of my original car wash that caused the issue.. Pretty poor customer service. Do better.

    Angela M.

    DO NOT COME HERE! Worst experience ever, and look at the other reviews- I'm not alone. Your car will be damaged and they'll do nothing about it. I signed up for their membership after buying my NEW car. A month in I went through the wash and my weather strip was ripped off during the wash. I followed their recommended protocol of submitting a claim. I was told by the employee that they didn't have any cameras in the wash itself, but that someone would review my claim promptly and it would take around 30 days or so. Two months later after calling the main number (the stores don't have direct lines) multiple times and escalating it a manager finally emails me back saying they declined my claim. Saying they "reviewed their video surveillance and deemed that there was no malfunction to damage my car" and that "the weather strip is prone to wear and tear from longtime use and sun exposure". MY BRAND NEW CAR. No call, no conversation, just declined. I sent a response stating that the employee had told me there were no cameras in the wash, so that's a lie. And that my car was brand new, so it's not possible to claim it was worn. I'm beyond upset, what an awful waste of my time and money. I had to call 10+ times and go by the location twice to speak to a manager, each time I went the manager was "busy". When I called the main line after receiving the ridiculous claim denial and confronted the lies that were said I was told "we can't do anything or escalate on a closed claim". Not even an hour after I received the email!! This was said by a supervisor!! Couldn't even answer my simple questions and kept passing the buck of responsibility. This place is a joke. Now on to the value, I had the premium wash option and my car would come out of the wash still dirty. Towels are dirty. They don't space cars apart properly in the wash (I saw one accident from someone hitting the back of someone's car inside the wash). If you have nice car, don't go here. If you care about customer service, don't come here. If you want a great car wash, don't come here. Update after manager's reply: Quick Quack has doubled down -- and managed to get their facts wrong in the process. The manager claims my car is a 2021. It's a 2023 CERTIFIED used vehicle with barely any miles on it. I even listed the year of my car clearly in my initial claim, which means they either didn't read it or didn't care. So much for their "thorough review." She also insists the weather strip only came off in the wind tunnel. False. I watched it happen -- the brush bristle caught it and ripped it back first, and then the wind tunnel finished the job. Saying otherwise is just rewriting reality. Their official response leans on fluff like "airflow comparable to freeway speeds... OSHA standards..." Cute, but irrelevant. If my car can handle freeway speeds daily, a car wash brush shouldn't be ripping off factory-installed trim on a brand-new vehicle. It's telling that they misrepresented both the model year and the sequence of damage, all while hiding behind the phrase "not our responsibility." That doesn't exactly scream accountability. For transparency, I'm attaching a screenshot of the manager's original reply -- in case it mysteriously changes later. Bottom line: if you're considering bringing a newer car here, think twice. They'll take your money, but if their equipment damages your car, they'll spin the story instead of owning up.

    Aleksei D.

    Nice car wash. Fast and reliable. Good for everyday car cleaning. Membership helps to get a better price.

    Cars abusing disabled parking spots
    Shelby H.

    Folsom quick quack is not ADA friendly! They allow people to park in the handicap parking places and the handicap crosswalks in the vacuum lane and do nothing about it. Multiple times we have reported this to employees and they always say we will let our supervisor know but no action is taken. Having someone who depends on those access spots to receive the full benefits of their paid membership and a location that would rather look the way is disheartening

    If I could give this place a zero I would. Had a crack in the back of my passenger side window casing on my Lexus. Ran my car through, broke off part of the red casing cover for my passenger mirror. I noticed a few hours later as mirror was pushed sideways with wires showing. I immediately drove back to find out if my missing car piece was available. The employee half heartedly looked around saying everything saying I was too late to retrieve as everything had been thrown away. I went back no more than 4 hrs later. The employee wasn't helpful nor could care less that their rough brushes destroyed my casing. Took several additional hours and expense of $475.00 to replace which would not have happened if I hadn't used this car wash. I'll never go back to this place and caution others to stay away. They don't care if they destroy or scratch your car with their powerful brushed.

    Hologram of the Quick Quack duck as you go through the car wash

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    14 days ago

    They have free vacuum available at the carwash. Very friendly staff. The monthly packages are quite affordable. I always go to Quick quack.

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    QuickQuack C.

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    5 months ago

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    2 months ago

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    1 year ago

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    4 months ago

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    1 year ago

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    10 months ago

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    2 years ago

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    6 months ago

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    1 year ago

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    1 year ago

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    4 months ago

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    9 months ago

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    11 months ago

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    6 months ago

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    10 months ago

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    1 year ago

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    11 months ago

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    2 years ago

    I usually like quick quack but this one today smells like sulfur or rotten eggs... let us know when you fix the problem!

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    5 months ago

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    1 year ago

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    2 years ago

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    1 year ago

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    1 year ago

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    1 year ago

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    1 year ago

    Machine down, no local number to dial, no updates on when they wil reopen, car dryer is useless and have to re-dry by hand.

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    3 years ago

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    9 months ago

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    3 years ago

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    1 year ago

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    2 years ago

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    9 months ago

    This is my favorite Quick Quack to visit. Brayden is always very kind and super helpful!

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    1 year ago

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    1 year ago

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    1 year ago

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    2 years ago

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    1 year ago

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    1 year ago

    Great customer service very professional. TEVIN went out of his way to help us. Thank you very much!!!

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    2 years ago

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    2 years ago

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    Page 1 of 7

    Ask the Community - Quick Quack Car Wash

    Are Teslas welcomed?

    Yes - we wash Teslas every day. Make sure you are familiar with your owner's manual and any special instructions or automatic car washes.

    What are the slow times during the day?

    Lately our slowest times of the day are 7 am - 9 am and 7 pm - 9 pm.

    Don’t See Your Question? Ask Away!

    Review Highlights - Quick Quack Car Wash

    I'd like to give a shout out to Charlie and Sean for always being friendly and greeting me with a smile.

    Mentioned in 12 reviews

    Read more highlights

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    (24 reviews)

    I have filled up at this gas station more than once. Tonight, I came here again for gas. Before…read morepumping gas, I bought two bottles of water. I gave the elderly cashier $10, and she gave me $3.30 in change. Then I handed her $50 for gas and clearly told her that the $3.30 change should also be applied toward the gas purchase. That was two $20 bills, one $10 bill, plus $3.30 in change, for a total of $53.30 to be used for gas. After that, I left the store. While I was cleaning dust off my windshield, the pump stopped. When I checked the pump, it showed only $43.30. I went back inside and spoke to the older Indian woman at the register. She insisted that I had only given her $43.30. What shocked me even more was that she said once I left the store, it was no longer her responsibility. I was very upset and argued with her. I asked her to review the security camera footage because I could clearly see there was a camera pointed at the register. However, she refused, saying she was not the owner, and told me to come back tomorrow. I live in Sacramento. Am I really supposed to drive all the way to Folsom over $10? I want to remind everyone who pays cash at this gas station: always get a receipt before leaving the store. I have experienced a similar situation before, but the Indian woman working at that time was very friendly and refunded the money without even checking the cameras. Perhaps she knew what had happened. Ten dollars is not a large amount of money, but this is a matter of honesty and character. I have donated money to people in need before, but I will never willingly give money to someone who lacks integrity.

    Date: Saturday, August 31st, 2024 Time: around 11:30pm…read more *Regular: $4.999 *Plus: $5.199 *Supreme: $5.379 The hubby and I were in Folsom grabbing some takeout before heading to Tahoe. We needed gas, so decided to stop by this Chevron since it was on the way back to the freeway. The hubs also needed to use the restroom. Luckily, their mini mart was open. Getting gas was fine. I was able to fill up while the hubs was in the bathroom. Quick, easy, and convenient if heading to the US 50 in Folsom. REVIEW #3548

    Quick Quack Car Wash - carwash - Updated July 2026

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