Emerson was very good at job came up to me very nice. Gave me wipe for car and gave me plenty of nice compliments.

After driving up from SoCal I had to get a car wash. There were so many bugs on my windshield from the drive that I couldn't see clearly. The person who helped me was very polite. I think he was the manager at the time. He explained to me there were monthly plans or I can pay for a one time. I told him that we don't have Quick Quack at SoCal.... Well not anywhere we live... i gotta drive 30' out. I got the basic car wash because my bro was gonna detail my car anyways. I asked if the wash doesn't get all the bugs off my windshield can I go the second time. He said that he'll let me go a second time, but if it doesn't come off then that's it. The first wash almost got it all off, but I wanted it to be really clean so he let me go a second time. The second wash didn't work properly, towards the end it just rinsed and pushed the car out. It did t dry my car at all so I wouldn't be able to wipe it dry properly. I went back and another work helped me out. He said "let's get you through the wash since it stopped. I see if stops again." Third times a charm!! No more bugs and car is almost basically dry! Off to the parking spots to vacuum. There are plenty of parking spots and one ADA parking slots. I thought the suction on the vacuum would suck but I was truly wrong! This was the best vacuum at a self car wash I've been to. It's always weak and you really gotta put some elbow work on it. There is also a compressor to get water out of the tiny crevices. Quick Quack also provides moist towels to wipes down your car. I used one but there seemed to be some oily residue staying on the window. So when a third worker came and replaced them with new towels I used one and the window steak disappeared. If only Quick Quqck was closer to where I lived down in SoCal I would have gotten the monthly pass. Thanks to the 3 guys! Sorry if I get your names wrong; Mohamer, Diego, If ther read more

Quick Quack Car Wash - After 3 round of wash! Perfect!! - Car Wash Near Me - Folsom, California

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Isa noticed the net in the back of the truck! Thank you! Excellent service & carwash & the microfiber cloths & strong vacuums keep our vehicles looking good all the time for a low price! read more

When you need to change your license plate for the Second time and the associates can't help you, tell you you have to call customer service an that 800# tells you to call back later and you've been an unlimited member for over a year. You just give up and go to a better car wash that actually washes the rear part of your vehicle. I canceled my membership and despite repeated emails, not one response. Guess there's a reason I saw the 50% off sign. If you had any customer service, you wouldn't need a discount. I've emailed and called too many times to count. I'm done. Never been so done with any company. read more

4/27/26, 5PM, my car was bumped from behind while going through the car wash causing damage to my 2020 Tesla Model Y. This is not the 1st time one of my cars has been bumped from behind in the wash. This time it caused a dent in my rear trunk door. An incident report was submitted...now what? Why is it so necessary to usher the cars through at only about 2 inches apart from each other?...give them a little space. read more

They have free vacuum available at the carwash. Very friendly staff. The monthly packages are quite affordable. I always go to Quick quack.

I had gone to quick quack to get my car clean and with the service it left something missing my wheels had been left dirty after running their most expensive service! After having washed my car I went to finish with wiping to dry as to not leave any water marks and vacuum the inside to make sure it was cleaned on the inside. After doing this I noticed my wheels still had a lot of dirt and grime. In noticing this I drove back into the wash hoping they would be able to fix the issue of getting my car clean at the car wash and instead I had to drive back through while water dropped back on top of the already wiped and clean car making me have to rewipe the car. The associate who was taking charge instead of asking the manager for an exception had left me embarrassed as they had to stop the wash to let me drive through. Overall never coming back to this location. read more

Quick Quack Car Wash - Dirty wheels - Car Wash Near Me - Folsom, California

The car wash was top quality and easy to get in and out fast. The cars just keep moving!! I believe we got our money's worth!

Absolutely love stopping here on our way back from South Lake Tahoe ! The staff here is always so friendly and attentive. The wash has a neat feature where you turn off your a/c and the sweet tropical scent fills up the interior of the car . The price here is unbeatable ! Great value and ceramic coat included in steal of a price :) read more

10 days after the social media manager told me a location representative would reach out to me about the experience. Crickets... Not even a refund of my original car wash that caused the issue.. Pretty poor customer service. Do better. read more

Quick Quack Car Wash - 10 days after the QuickQuack social media manager said that a local store representative would reach out... still crickets. - Car Wash Near Me - Folsom, California

I rarely leave a review but since Christopher decided to be such a pain I decided why not. So to Christopher whose only job is to spray some bug spray... if I ask for extra bug spray after paying for a service then I expect extra bug spray. Not a "I'll think about it" response after asking for it. Completely ignored me so I went a second time around asking the cashier to let him know I want extra bug spray to which this time he wrote it on my windshield, I drive up and christopher sprays off just the marker with his bug spray to which I roll down my window and say I asked for extra with his headphones on tells me he isn't giving me extra. I wasn't moving until he did, he went on to tell the car behind that I was being complicated to which I came out explained the situation and the guy looked at him like is it that hard to spray bug spray.. I went back to the cashier and the cashier ended up doing his job for him to which Christoper tells me i have attitude for such a pretty face.. mmm yeah. Unfortunately for you Christopher, If you can't as much as spray some extra bug spray for a customer then unfortunately I don't think you're ready for the real world or any job at all. read more

DO NOT COME HERE! Worst experience ever, and look at the other reviews- I'm not alone. Your car will be damaged and they'll do nothing about it. I signed up for their membership after buying my NEW car. A month in I went through the wash and my weather strip was ripped off during the wash. I followed their recommended protocol of submitting a claim. I was told by the employee that they didn't have any cameras in the wash itself, but that someone would review my claim promptly and it would take around 30 days or so. Two months later after calling the main number (the stores don't have direct lines) multiple times and escalating it a manager finally emails me back saying they declined my claim. Saying they "reviewed their video surveillance and deemed that there was no malfunction to damage my car" and that "the weather strip is prone to wear and tear from longtime use and sun exposure". MY BRAND NEW CAR. No call, no conversation, just declined. I sent a response stating that the employee had told me there were no cameras in the wash, so that's a lie. And that my car was brand new, so it's not possible to claim it was worn. I'm beyond upset, what an awful waste of my time and money. I had to call 10+ times and go by the location twice to speak to a manager, each time I went the manager was "busy". When I called the main line after receiving the ridiculous claim denial and confronted the lies that were said I was told "we can't do anything or escalate on a closed claim". Not even an hour after I received the email!! This was said by a supervisor!! Couldn't even answer my simple questions and kept passing the buck of responsibility. This place is a joke. Now on to the value, I had the premium wash option and my car would come out of the wash still dirty. Towels are dirty. They don't space cars apart properly in the wash (I saw one accident from someone hitting the back of someone's car inside the wash). If you have nice car, don't go here. If you care about customer service, don't come here. If you want a great car wash, don't come here. Update after manager's reply: Quick Quack has doubled down -- and managed to get their facts wrong in the process. The manager claims my car is a 2021. It's a 2023 CERTIFIED used vehicle with barely any miles on it. I even listed the year of my car clearly in my initial claim, which means they either didn't read it or didn't care. So much for their "thorough review." She also insists the weather strip only came off in the wind tunnel. False. I watched it happen -- the brush bristle caught it and ripped it back first, and then the wind tunnel finished the job. Saying otherwise is just rewriting reality. Their official response leans on fluff like "airflow comparable to freeway speeds... OSHA standards..." Cute, but irrelevant. If my car can handle freeway speeds daily, a car wash brush shouldn't be ripping off factory-installed trim on a brand-new vehicle. It's telling that they misrepresented both the model year and the sequence of damage, all while hiding behind the phrase "not our responsibility." That doesn't exactly scream accountability. For transparency, I'm attaching a screenshot of the manager's original reply -- in case it mysteriously changes later. Bottom line: if you're considering bringing a newer car here, think twice. They'll take your money, but if their equipment damages your car, they'll spin the story instead of owning up. read more

Quick Quack Car Wash - Car Wash Near Me - Folsom, California

This is the worst location of all the Quick Quaks. On the few times they have towels, the towel leaves a thin film of oil on your windows. The other issue are the vacuum closest to the wash has good volume, the further away you get the vacuum get worse. The parking does not drain water!! Consequently you have to stand in a puddle to dry your car. read more

I usually like Quick Quack, but my experience today was honestly shocking. I was met with complete disrespect by an employee named Jimmy. From the moment I pulled up, he was aggressive and clearly didn't want to be there. When I asked a simple question about where to stop--since he wasn't giving any directions--he started yelling at me. There is absolutely no reason to be that rude or hostile to customers paying for a service. read more

Nice car wash. Fast and reliable. Good for everyday car cleaning. Membership helps to get a better price. read more

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WORST EXPERIENCE EVER. definitely NOT coming back. I signed up for their monthly package because of a deal. Wasn't able to get through my next wash because some idiot put my license plate INCORRECTLY. It took awhile for someone to look for my car in their system, which caused a long traffic behind me for the other monthly members trying to get in. When they realized they made an error with my license plate, I decided to cancel my membership that day. QUICK QUACK NEVER CANCELLED MY MEMBERSHIP. I had to find out through my bank account that I was still getting charged $22.99/month. IT GETS WORST. When I called to cancel my membership a second time on the phone, the person said the reason I didn't get a confirmation or email was because THEY HAD THE WRONG EMAIL with my card that was being charge. WTF. WORST EXPERIENCE EVER!!! read more

Friendly team at the location. Evan was very polite, professional, and friendly. Great location read more

I love this car wash. Even though it's a little out of the way for me, I don't mind the extra drive because everything here just works the way it should. The vacuums are always strong (which isn't the case everywhere!), and they always have plenty of clean towels handy. It just makes the whole process easier and less of a hassle. This has definitely become my go-to spot. read more

Michael was amazing at Quick Quack. Amazing customer Service very friendly. He is knowledgeable regarding the deferent washes that they offer. read more

The attendant needs to do a better job with the pre-wash spray to make sure the car actually gets cleaned. I did appreciate the towels available next to the vacuums for after the wash. read more

The service at this Quick Quack location is top-notch! Today, I stopped through with an older truck that had been left parked for quite some time near a tree and was in a definite need for a washing (or two). The workers who greeted me were polite and let me know of a spring special that was going on, as I do not have this vehicle on my membership bundle. They also noticed that despite me cleaning out the back of the pick-up truck the best I could, there were some leaves still remaining, and the employee offered to sweep it out for me! The Rancho location would never do this, I've been denied being able to go through the car wash before due to even the slightest debris in my truck's bed. I find this location does a better job of my cleaning my vehicles as well, all the way around a wonderful service and superior customer service! read more

Quick Quack Car Wash - Hologram of the Quick Quack duck as you go through the car wash - Car Wash Near Me - Folsom, California

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Folsom quick quack is not ADA friendly! They allow people to park in the handicap parking places and the handicap crosswalks in the vacuum lane and do nothing about it. Multiple times we have reported this to employees and they always say we will let our supervisor know but no action is taken. Having someone who depends on those access spots to receive the full benefits of their paid membership and a location that would rather look the way is disheartening read more

Quick Quack Car Wash - Cars abusing disabled parking spots - Car Wash Near Me - Folsom, California

If I could give this place a zero I would. Had a crack in the back of my passenger side window casing on my Lexus. Ran my car through, broke off part of the red casing cover for my passenger mirror. I noticed a few hours later as mirror was pushed sideways with wires showing. I immediately drove back to find out if my missing car piece was available. The employee half heartedly looked around saying everything saying I was too late to retrieve as everything had been thrown away. I went back no more than 4 hrs later. The employee wasn't helpful nor could care less that their rough brushes destroyed my casing. Took several additional hours and expense of $475.00 to replace which would not have happened if I hadn't used this car wash. I'll never go back to this place and caution others to stay away. They don't care if they destroy or scratch your car with their powerful brushed. read more

Quick Quack Car Wash - Car Wash Near Me - Folsom, California

One of the their brushes damaged the corner of my car. After two months the company finally responded and denied my claim. They claimed their video revealed the damage was on the car when it entered the wash. I asked to view the frames showing the damage. They refused, and advised they would only release the video to my insurance company. The damage was of a circular motion and could only have been caused by something that rotated. The damage was not there when I entered the wash and it was there when I exited the wash. I'm very particular about my car and quickly spot any damage no matter how minor. I canceled my membership because I will not do business with a company that will not take responsibility. read more

I usually like quick quack but this one today smells like sulfur or rotten eggs... let us know when you fix the problem!

Never a long wait, spotless wash every time. I've been washing my Tesla and Porsche here for years, watch my paint very closely and haven't noticed any damage or swirls, etc. wheels still pristine. Pretty good tire shine and clean as well. This location has great vacuum suction, always stocked with extra microfiber cloths. Thanks Colden and Diego! Excellent staff as well, very friendly and I've never seen them run down/exhausted. My man there in the eagles/AJB jersey, you're the best. read more

Happy to say that I was contacted by the store manager (of the Prairie City location), Michael, and he was excellent. Did his research, asked the right questions, resolved the issue and most of all made it personal. Very appreciative, and his response brought back a customer! read more

Well it seems quick quack only responds when I write reviews after sending the store manager multiple emails with no reply's since 4/22. Quickly quack did admit fault in the accident 3/24 I was involved in inside the car wash. But the check has been "in the mail" for over a month now and it has been radio silence on quick quacks end. I would really like to get my car fixed. And I was told I would be comped some months on my car wash membership which has also yet to happen . So Cecilia if you see this please reach out so we can get this resolved. We are all busy people but this is your literal job read more

The Hispanic girl at the check in could use training on Customer Service!!! No lie, everyone else that works there is nice, but her! read more

Super super busy on weekend afternoon, but thankfully still got access to an open vacuum spot. Logistics here for the entry and exit part of the car wash side - who designed it like that?....Definitely suboptimal. They used to have the low-price at $10 for a car wash , but it's risen a few months ago I think, to $12 per wash. Got the job done though for the vehicle, washed off nasty gunk like bird poop, thick layer of dust, and so on. read more

My car needed a wash recently and I did not have the desire or time to wash it myself. I prefer touch less car washes. But Quick Quack car wash (which is not touch less) was close by, so I opted to go there. I am not a QQ member and use this particular location a few times a year. I got no complaints. The staff provides top notch service. The prices are on par to other local car washes. My car comes out of the wash clean and intact. The use of the vacuums come with the price of the wash. The vacuums have good suction. I do avoid this place at peak times, it is a madhouse with a crazy long line and wait for vacuum use. I last used the car wash a few days ago. As I rolled up to the line, I see that instead of one line there were two lanes. It has been a long hot minute since I was here last, I had no idea which lane to drive into. There was no signage at the start of the line. Luckily I was there during a slow time, so no one was behind me and I was able to quickly scan the area for signage. The signs to distinguish between the two lanes was at the end of the lanes which was about 6 car lengths ahead. Luckily I was there during non peak hours . Kinda odd placement to put the signs at the end instead of the beginning of the line. Anyways, the right lane is for members and the left for nonmembers. The cars merge into one line with each lane taking turns. So despite me not being a member, I advanced quickly into the car wash bypassing several members that were waiting longer than me in line. Actually I had no wait. Before you get into the wash, there is an attendant that sprays down the front grill. They will do an air traffic controller hand movements to guide you to drive your car onto the conveyor. Then you have to read the instructions on the board. Position your car on the conveyor, put your car in neutral and foot off the brake. No turning the steering wheel. Things move fairly quickly so be ready. The wash itself is about 3 minutes. $9.99 gets you the bare bone basic wash. $12.99 is the next package. And there is one above that. I went for the bare bones wash. Membership starts at $21.99 a month. read more

Machine down, no local number to dial, no updates on when they wil reopen, car dryer is useless and have to re-dry by hand.

Thank you Quick Quack! I was pleasantly surprised to see that you gave me a refund for the month in question. I feel this was a reasonable solution. I appreciate you for taking the time to look into this. read more

Memberships have been oversold; the location can't serve the number of customers in this area. Long lines in the Membership line just to get into the wash. Then, once you're out, good luck getting a vacuum lane to use. There is a constant wait for vacuum lanes to open up. Then, once you get into one, the cloths that are supplied to dry off your vehicle (nice touch, though) are not dry, and they smell of mildew. Also noted a non-disabled vehicle in the disabled lane. read more

I don't know the worker's name but he is so friendly. Next time I go I will write another review once I know his name. This guy is so friendly and always has a smile on his face and always greets me. I appreciate the entire staff team here who makes the experience great every time. My car usually comes out very clean and I no longer smell the sulfur smell as I used to have that issue with this location. The car wash prices are high but you can't beat a chain- location car-wash company that has top-notch service and phenomenal quality washes. Thanks Quick Quack of EDH/Folsom!! read more

I love this car wash The team at this location is smart kind and driven.. read more

I love this place. I try and go several times a week. I love Olivia, she's my favorite employee. She always makes me smile. I just pay for the basic wash. It seems to do a great job of getting rid of all the bugs and I just go through a second time if it doesn't. They never seem to have a problem allowing that. I wish the air fresheners were free! read more

Be careful what you sign. I wanted a 19:00 car wash and they signed me up for a 37:99 recurring bill I bill they won't give mea a refund either they're crooks read more

Great customer service very professional. TEVIN went out of his way to help us. Thank you very much!!!

4/20/2020: Quick Quack charged my credit card on 4/18/2020. Might as well have my 4-Runner washed, right? NOT now, not ever! I posted my 4-Runner's photo: Quick Quack accepted my truck for monthly membership; why change after I've been frequenting Quick Quack, since joining LAST YEAR!!!! Why deny my truck???? The Rep stated Quick Quack changed their car washing policy: Vehicles with roof racks will be denied car washes despite, being a Quick Quack Member! WOT!!!! Quick Quack accepted my truck with a roof rack installed when I began my initial membership; now, Quick Quack decided not washing my truck???? Welp~Rot-Roh for Quick Quack: Quick Quack MUST REFUND $34.99 plus, tax they charged my credit card which I find reprehensibly unacceptable! I must admit I was livid when the Rep stated Quick Quack changed their policy "just a few days ago." Therefore, I called Quick Quack's Customer Service phone number demanding Quick Quack refunds my now defunct Quick Quack Membership-STAT: Quick Quack lost an excellent paying customer; Quick Quack's decision will ultimately cause a loss of income for their business during #COVID19USAPANDEMIC where every human being must #STAYHOMESAVESLIVES! read more

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