The employees were rude to customers. I was asking for some wet wipes and they gave me 2, when I asked for a couple more, they claimed it's limited to 2 per customers or I have to pay 5 for $1! It's not like everyone is asking for wipes! I don't wash my car as often as I should despite paying over $60/month on the unlimited wash. I would not recommend this place to anyone! They're out for your money only minus customer service. PS: watch your front license plate. After a few washes, the front plates bend on both ends! I'm canceling my membership after over 2 years! read more

I signed up for the monthly unlimited service and have used the service twice. So far, the system recognized my plate and I was able to use the drive through car wash. Their vacuum works quite well. I like the clean unlimited towels. Giving 4 stars because the drive through wash does not remove the dead bugs off the front bumper. Perhaps I'll need to pretreat or bring some cleaning solution after the next wash. Still A good value for unlimited washes read more

Quick Quack Car Wash - Car was kinda clean after the drive through wash but it did not remove the dead bugs on the front bumper. - Car Wash Near Me - Oakley, California

I like this place! It was not that busy in the vacuum area on that day. There were plenty of towels to wipe my car, the nice lady asked if I am a member and I said, I used to be a member but did not utilize it much do I dropped that monthly charge snd just go when I feel like it. read more

I would avoid this place!!! A couple weeks I mentioned to the manager or whoever was in charge that day that one of the turnstiles wasn't working and was not satisfied with my wash, which that happens. Today I take my car in and the turnstile is still not working, and again I mention it to the manager and all he could say was the parts ordered and it is what it is, then laughed it off like it's no big deal. read more

THIS PLACE WILL DAMAGE YOUR CAR!!! I went here today for a quick wash before I drove out to Hayward. Mid wash their machine RIPPED my passenger side mirror from my car. I brought it up to the manager Brandon and he gave me an "oh well, sorry about that" attitude. They don't cover damages to cars unless they are less than 5 years old!?! The guy didn't even offer to refund my car wash. I shouldn't have to pay for this out of my own pocket when damage was done by THEIR machine by THEIR company. I was so scared to drive to Hayward with my damaged mirror I had to turn around and go home because of how dangerous it was and I missed my doctors appointment. Terrible business practice, terrible Customer service, and terrible experience. I will never go to another Quick Quack EVER again. And I will recommend others to go elsewhere as well. read more

Quick Quack Car Wash - Damage to my car - Car Wash Near Me - Oakley, California

Im a new driver and I recently got the membership but not anymore after the experience I had. The lady in the car wash was extremely rude and yelling at me. Her rudeness and terrible attitude was not okay. She made me leave there crying. Immediately not a member anymore and will never come back here. read more

Do not take your car here! Went through the car wash on Sunday and ruined both side mirrors on my car! For the first time I bought the most expensive wash, my mistake! Reported it right away. I got a call today that they are denying my claim because a friend of the manager, who is a mechanic, told the manager my mirrors must have been damaged prior. See you in court! read more

This car wash is nice and is right next to 7-Eleven. The staff are usually nice. I would have done a 5 star review except this one closes at 8pm when the rest of the quick quack car washes in the area close at 9pm. I really wish they change their hours to be open until 9pm. read more

Went here for a wash out of convenience, ended up with a (unrequested) subscription and damage to my doors. The cashier that was handling the transaction asked me twice and I said no to the membership since I don't come by as often. Once I was able to dry off my car, I noticed my doors have damaged and left streak marks. Not sure why I have problems at this location. The price, service, and outcome are not worth the one-time ceramic wash ($28). read more

Several times do I come and they aren't open. They say 7am but doors are shut and signs blocking entry for customers to enter it's past 8am. Towels are never dry. The other location is better. read more

This is a great self-service place to clean your vehicle. The location feels safe and the staff are friendly. They have available to use: - Towels - Vacuum suction hoses - Garbage bins read more

Poor customer service. Worker had an attitude, but somehow thought her attitude was charming. Very embarrassed for her. she asked me if I was interested in buying a package and I started to explain how I bought a package that was misrepresented and she cut me off. It went downhill from there. I'm not really interested in spending my money at a business that doesn't focus on good customer service. read more

Quick Quack Car Wash - Proof of purchase - Car Wash Near Me - Oakley, California

Pulled up to the non-members lane and was greeted by Roro with a great big smile!! She took her time to explain everything without being pushy like some membership places do. Roro made me feel very comfortable and I was able to select the car wash that I wanted and have a quick in and out trip. I got a "good car wash" for $12.99 and it cleaned my car amazingly!! The car wash itself is still pretty brand new so everything is a great working condition. The dryer at the end do a really good job of drying your car and after I parked in the self dry/vacuum area to detail my car. I lived in this area for over 20 years and this is the best car wash station around. I love how they provide you with free microfiber towels and you can use as many as you want for your car and then just drop it off at the dirty towels. The other workers all had smiles on their faces, which made me feel really good about being at the station. A lot of workers around makes it feel very safe and I know if I have questions I can always find someone to help me. Amazing value at this car wash station and you guys are gonna have to go for your self to see the amazing team and awesome equipment they have over there. read more

Good car wash at reasonable monthly membership price. Convenient location and operating hours.

Clean and plenty of rags that were perfectly moist vacuums had perfect suction and well kept

Unfortunately, I will not be back. Signed up for the monthly membership as I seen it as a good deal. First car wash my license plate was holder and plate was tried off and bent. Car did not come completely clean. Second time it ripped off the plate holder and car again didn't come clean. Great concept. Great deal it's just the brushes in the wash are damaging my car. Update: In response to the owners non accountable response my license plate has custom bolts that are also enclosed with a custom license plate holder. Also, there were scratches on my car that weren't there before. I would suggest taking your plate all the way off but, that's time consuming. The second wash ripped the whole custom plate holder and one bolt came off. I can use the car washes any place else and have no problem. I don't know what Quick Quak has their settings on but the brushes are way too hard. read more

Went there to get $9.99 for a month promotion , my email said I have 24 hours to redeem my coupon , I went within the time frame . They said " Too late it ended last Sunday , not impressed with fraudulent customer service . Too many other car washes in the area , I'll never go to Quick Quack again . read more

Really good Car Wash! Took me a total of 10 minutes, and barely had to dry anything since the machine dried almost all of the car. Definitely recommend the membership to someone that constantly has a messy car and or business that requires a clean car such as Turo, selling cars, or Uber. Definitely coming back. read more

Horrible customer service the attendant in the picture was very mean and rude and didn't listen to what I was saying. Ended up, going to another quick quack, and they resolve the issue. Which makes me understand that he was lying. I do not recommend this quick quack, and I'm considering ending my monthly membership. He also lied to us. read more

Quick Quack Car Wash - This is the attendant that was helping us, and he was very unhelpful and rude - Car Wash Near Me - Oakley, California

It's new so everything is super clean and in working order. I love the strength of the vacuums. Its proximity to my house is great. It is a smaller location and can be crowded but I'll take it for being in my town. Bella helped me sign up to be a member. She was having tech issues but was calm and efficient. read more

Jaime helped me out , she is amazing ! Her customer service is awesome, she is so sweet and knowledgeable!

This is a really nice car wash facility. Very well equipped with drying towels, powerful vacuums, and friendly stuff for an affordable price. The ceramic wax rince is awesome you can feel it if you run your hand on the car surface . I highly recomended. read more

Roro is the best she had a great attitude. I like getting my car washed here. Pay monthly and its unlimited

Marte was very friendly , the wash and vaccums were great I purchased the unlimited membership for $9.99.

Provide towels to dry and vacuums which is amazing. They were super helpful including AJ!

Overall the car wash is convenient it's nice to have small towels available to finish off wet spots if your particular about the clean look of your vehicle, vacuums are definitely have good suction and the mini air blower works good in tight spaces like the dash board area to remove dust accumulation on speakers etc. read more

Roro was the best she provided excellent customer service, she made sure machines were functioning properly and had enough drying towel's available read more

Quick, clean, affordable, and friendly staff! Gustavo was really kind and helpful. I will be coming back!

Zach the wash was good the customer service was wonderful I really appreciate the help I received

Adrienne is a great help and a wonderful employee. I love the attitude and friendliness.