First-time member at Quick Quack Car Wash and overall I like it. I appreciate the gated, members-only access -- it keeps the vacuum and towel area from being overcrowded like other car washes. My only issue is the drying. The towels weren't completely clean or dry and actually left dirt on my windows. The blower also leaves some water behind. If the towels were super dry and cleaner, this place would be great. Update: I want to thank the manager for reaching out so quickly and explaining why the microfiber towels are slightly damp. I didn't realize that fully dry towels could potentially damage the vehicle's paint or clear coat. I really appreciate them taking the time to educate me. Because of the great customer service, I'm updating my star rating. Customer service definitely matters, and they handled this well. read more

scratched the trunk lid of my 2025 Lexus ES and denied the claim for "insufficient evidence" despite a deep scratch and marks that show it was a spinning motion. DO NOT RECOMMEND. very very disappointed. Now Ill be forced to pay a cancellation fee like the other people leaving reviews it seems. Very very poor customer service. read more

Caused scratches on my car on both times I used it. In addition, they upsell you their subscription without properly giving you an opportunity to read the T&C on the spot, so now if I want to cancel my membership, I have to pay a cancellation fee!!!! Absurd! Def go with a completely touchless car wash if you don't want to damage your paint. "soft touch" isn't soft touch, it's "scratch and ding your car" touch. read more

Good wash just never towels there for drying cars. You would need to walk to the front door to get towels to dry your car. Talk to some kid who will only give you 3 towels for your whole car. read more

It's gotten better overtime. They used to have a lot of breakdowns, but they have been on point as of recently. There's never a line I can get in pretty quickly. The service is phenomenal. The quality for what I pay is on point because I can go multiple times in a day. There's always someone there to not only check you in if there is a malfunction but someone inside to operate and direct you. I never have to wait. I've been a member for almost 2 years and what they don't mention is there is a multicar discount when you add other vehicles I had to learn After a year and a half about that. Overall, the service is phenomenal otherwise read more

they did a really good job with my car and they washed it twice. I will be coming more often the man who helped me was I believe was named Richard so kind, everyone there was kind. read more

Love Quick Quack. There's plenty of stalls for members to park their cars to wipe down and clean their cars. There's vacuums, clean-up towels, trash bins for members to use. Only thing is sometimes the water or the soap used in the car wash doesn't smell fresh. Also sometimes the clean touch-up towels smelled a little funny too. Noticed that at the ends of the clean up stalls, there's no vacuums available. It'll be great if the grounds were cleaned up during parts of the day. Also, if the grounds could be pressure washed to keep the place clean. Sometimes, people throw things out of their cars so there's litter around. Overall Quick Quack is a good place to wash my car. read more

I availed a single wash today for $12.99 and it did not satisfy me at all. They just showered my car with water and that's it. The wiper on top did not even touch the hood and windshield. They offered me a free wash again but i was told if something happens to my car they will not be liable. So how can you be willing to go back if you were told what's gonna happen???. Paying $12.99 is like a waste of money. I must say 0/10 for the service. read more

Blah... This is how I feel about the first experience. I should say 1st and 2nd since I had to go through twice. So let me forego the fact that this automated car wash did not do any better of a job, maybe even a little less clean than one the older car washes you see at a gas station. But beyond the feeling of Blah, the feeling of I was just taken for hard earned time and money, let me get to the important since I'm not going back ever again. Not Friendly. read more

I enjoy washing my suv at Quick Quack. I have the ceremic wash package. I wash my suv once per week. The sales rep Mr. Chalen went above and beyond. Keep it up, Brentwood Quick Quack. read more

Went in here on a Sunday morning and my car didn't come through clean, no big deal I thought I'll just go back through. When I came around I rolled my window down to ask the gentlemen if anything was wrong with the car wash and what I got in response was the absolute worst attitude and disrespect out of nowhere. I asked to talk to someone in charge to make a complaint and he told me he is the manager. I've been a member for almost 2 years with multiple cars on the account and I simply won't be paying them another dime so long as Wesley is employed there. He has no business dealing with the public with that demeanor. For the record, I've never had an issue with them before. read more

If you have 10.5J wheels, I wouldn't recommend getting your car washed here -- it can easily scratch or damage the rims. read more

Quick Quack Car Wash - damage the wheels - Car Wash Near Me - Brentwood, California

Came here to get a quick car wash. It's a little more pricey than other places. They weren't very pushy with their membership, which I liked. I took advantage of their folded towels to dry up the windows in my car. I did see that they have vacuums available as well. read more

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This was by far the cleanest Quick Quack I've been too. I'm all fairness I can't say I've ever been to one that was filthy but this location was exceptionally clean and I'm not sure if it was because it wasn't quite 9am but I was more than happy with the experience and appreciated there being plenty of clean towels in the rack. There were a number of people there for an early Sunday morning. If I was in the area more, this would be the only location I would stop at. read more

Quick Quack Car Wash - Car Wash Near Me - Brentwood, California

Always happy with this location! Great team, always helpful! Zach was great! Always have fresh rags for the windows, we'll keep vacuums. read more

The staff is a huge reason Im giving this place 5 stars aside from the ease of a car wash. Heres's how it works: you pull up, staff greets you, you pick a car wash from the menu and in to the wash you go. The location is always clean! Unlike other places where the vacuum areas are full of trash, not this place. Its really well kept. Price is reasonable, i hope they stay this way for a while. read more

Great customer service, great colors whole going under the wash and great vacuum and air sprayer amenities. But below average at best washing results. Attached photos is after I went through twice with their most expensive wash option. First time here and after the second wash ended up with scratches on my brand new Tesla. With AI up and coming, they should have solved primitive issues like this. Any questions message me 9254218087 read more

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Wash was amazing cleaned my car. Definitely worth it. Zach was awesome! I'll always come through

Affordable membership and always clean space with working machines. Zach was very friendly today and checked in to ensure a great experience! read more

Car wash damaged my car. I left an incident report and no one ever got back to me. I even stopped by the wash to inquire and was given a run around. read more

Fireeee service and free touch up towels and they gave me a free car freshener Jaime

Quality/Service you receive here highly depends on the person working there at the time. Some days youll get a very good wash some days youll get an okay wash. read more

If I only I can put a 0 I would! I was in this location 2 weeks ago, while in the car wash the car in front of me collided with my SUV, his rollers stopped somehow and next thing I know we collided. My SUV still had soap that is why I didn't see the car was already in front of me. I had to put my car on parked to prevent any damage, had few scratches. But if I hadn't put on park would've been a different story. Prior to the incident the worker put a cone behind my SUV and went to the room while other cars are behind me. I had asked the worker what happened she said she doesn't know. ‍ I cancelled my monthly car wash right away. I was traumatized. I will post the video soon. read more

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Ah, Quick Quack Car Wash is finally here in NorCal. I remember having a good service in their branch in Valencia and now they are finally here in Brentwood. Quick car wash prices have steadily increased over the years. Quick Quick is in line with the other car wash places around town. But there are some things that set this apart form the rest. -A friendly staff that greets you when you check in and select the wash type -More suds than the rest of the lot. -The blower is really efficient, you hardly have to wipe off excess water after you're done. In fact, I am confident that you can roll off right after and hardly any water spot will remain on your car. -Two type of vacuum: short slant and wide upholstery at your disposal. This is very handy to separate carpets form seats as you vacuum. -A blower. Game Changer. Really, a gearhead like me really appreciate that Quick Quack has a blower. This is the final piece to really clean your car both inside and out. -Garbage cans are always empty every time I finish up the car. For me, Quick Quack is the new spot in Brentwood for a quick wash. read more

Quick Quack Car Wash - Suds for days. - Car Wash Near Me - Brentwood, California

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DESTROYED MY SPOILER This car wash does get your car pretty clean, which is why I had the most expensive membership. But the spinning arm just before the dryer ripped my spoiler clean off the car. I spoke to the manager, made an incident report. I ordered a replacement part off eBay, and got it fixed for fairly cheap, and they refuse to help with the low cost of repair. Seems like a short sighted decision on their part, and foolish to loose a membership customer. Also, I cancelled my membership and they are STILL CHARGING. It's worse than trying to leave a stupid gym membership you never lose. These guys SUCK read more

Do not recommend coming here literally sitting here 14 minutes no one is helping me can not even reverse 10:55am now Not one person has helped me read more

Quick Quack Car Wash - Picture of location waiting - Car Wash Near Me - Brentwood, California

Tara was awesome excellent service quick and managable will be returning Service requested and recieved read more

Quick Quack Car Wash - Car Wash Near Me - Brentwood, California

Great Service! I had won a gift certificate for a detail service. The inside of my car was a mess so I chose the interior detail option. Man they did a great job! The inside of my car has never been so nice and clean! Definitely will be back and get my car detailed there!!! read more

I've had a membership for quite some time. Unfortunately, the quality of service at the Brentwood location has gone down. Significantly down! Vacuums usually have little to no suction or simply aren't working. The Oakley location is much smaller, but seems to have better vacuums. Not sure if it's the management, or staff, but Brentwood Quick Quack is definitely not what it used to be. read more

I was worried that I wouldn't be able to get my dually washed, but also wanted to check out the self-cleaning support services on the back side. I was looking for service like we had in Montana that provided customers with window cleaner; interior conditioner; rags; vacuum with the basic attachments to really clean your interior well. I was part disappointed and part happy. The track doesn't support duallies as of yet, but they were very nice about turning me away and allowed me to use their vacuum and services free of charge. Service attitude 5 stars. I went over the 10 minute time limit I just now noticed. Oops. No attitude from anyone not even other guests. Nice. Employee cleaner was constantly refilling towels or cleaning the area. Again nice. They have items to buy, but I would rather just pay $10 for the cleaning supplies to be furnished at the vacuum parking spot and use what I need. I don't want to waste anything. If you bring your own supplies, this is definitely the way to go. Faster than the wait to have someone else do it and you get it done to your satisfaction. read more

I had always gone to another location for the full service wash. But the car never was cleaned properly. Lots of missed spots outside and inside so instead of going back, I decided to try this place. I drove up and there was no wait, no other car in line. I was pleasantly surprised with the customer service. The lady who came out to help me was very kind and answered all my questions. I was initially going to just pay for the one day but changed my mind to try the monthly unlimited instead. I received the receipt via email with instructions to downloading their app. I don't know how this place compares to others but it was very clean and organized. There were plenty of open spots to vacuum and wipe down the car. The vacuum seemed to work well and there were plenty of folded towels to use to clean the interior. It was a great first visit. read more

Quick in and out. Great exterior cleaning of vehicle. I'm definitely going back and often!

I recommend getting the monthly pass if you wash more than twice a month and live close by. The staff is friendly and the facility is clean. I don't mind vacuuming my own cars since I do a better job than some full service washes. There has been a couple times I came here and there were no wash towels. All I had to do was ask the staff to bring out more towels. read more

I'm a member for the ceramic wash. Came in today and noticed the car wasn't as clean. Noticed my tires didn't have the tire shine. When we entered the wash the "good wash" package was blinking rather than "ceramic wash" I mentioned it to the employee and basically got the run around. Something about it being busy and technology running slow. Didn't offer to run the wash again on the correct cycle. Just nothing. Mentioned there is no clean towels and the vacuums had low suction. All he said was "sorry we are busy". Didn't offer anything to improve the situation. If I'm paying 37$ a month, I better get what I am paying for and not the basic wash. I had to go to the Oakley location to get what I paid for. Cars are not getting quality wash because they're giving everyone the basic wash. If they're busy the vacuums don't work properly and no towels available. read more

I've only been here a few times but every time have had a positive experience. The line to get your wash moves along quickly and the staff is always extremely pleasant. Their washes are categorized as "good, better and best" and I go for the middle one, which is about $16 if I remember correctly. It's a good value-more bells and whistles than a gas station car wash. A step above a basic wash, if you will. You can purchase a monthly voucher for unlimited washes which I guess is a good value but that's for anyone who would make time to go probably at least once a week-definitely not for me. Overall, convenient and reliable spot for a drive through wash. They even have DIY vacuum stations and give you dashboard wipes to use at your convenience. read more

Tara is always the sweetest! Actually I never met anyone here who was rude, they are all so very nice and helpful! Great staff and customer service deserves five stars. Missing one star only because lately they run out of towels so I'm literally walking to every station in hopes they have at least one! Another thing, I hope they can be more vigilant and "strict" with the vacuum area on who cleans their cars. Some people just drive up and park without getting a wash so that takes away vacuums from those who are actual paying customers and obviously those people didn't pay at all using the stalls for free. I've one time saw a van that looked like it was lived in using the vacuums and trash bins...obviously didn't get a wash and all the stalls were full so some people had to drive off. Otherwise, this place is great just some small things I hope they improve on. read more

Tried them again yesterday and sure enough another sales pitch for monthly service. This time I had to politely decline 3 times before they finally said ok you just want the basic. This will be the last time I come here. It shouldn't take 3 NO's. Just one no and maybe ask if I want any upgrade. Then let me go. But to have to say NO 3 times before they understand that NO I don't want to get a monthly service. I didn't appreciate this at all. Then no drying service and again $12.99 for basic. Other places $10 for same service. read more

It's a drive thru car wash so my expectations aren't high but it wasn't worth the money I spent. I paid for the highest tier wash to come home to water marks all over. read more

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The last 2 times I have been here 2 of the cloth wheels were not working. What am I paying for? A good quality car wash. I am not getting that when the equipment is not working. Quick Quack do better. read more

Greta QQ location. Plenty of open vacuums. They keep the towels well stocked. Grady is a great ambassador for the QQ brand!