Everyone we dealt with at Qwik Response was wonderful. They handled our issues promptly and did great work. They are so easy to communicate with and aimed to please. We have used them twice and definitely recommend! read more

If I could give more stars I would. When the heavy rains this year damaged the wood flooring and baseboards of the living room, we learned that QuikResponse was a preferred vendor through our homeowners insurance and would be alerted. They called immediately and quickly got on top of the problem. Their water mitigation and pack-out estimators came within days, at the designated appointment times. The team that carried out the pack-out arrived on time, worked efficiently, and took great care with all the furniture and items that needed to be moved out of the room. The water mitigation team was likewise efficient and skilled in removing the damaged flooring and setting up the blowers that would dry out the room. I was also both impressed and thankful for the support from the QuikResponse office. My calls were always returned immediately, and the office staff was on top of the issues with the insurer, etc., even before I knew there was something to talk about. I really appreciated how QuikResponse, well, responded so quickly, to our predicament. In my view, they truly understood how distressing and disruptive it is when even a part of one's home has been destroyed, and they responded accordingly. read more

Back In July 2019 my condo was heavily flooded and water damage mostly everywhere. But Andy Andrews and the QwikResponse team were a pleasure to work with from beginning to end to get my place to even better than what it was. It took a few months to get the work completed but it was worth the wait. I understood that getting things right after a disaster like a flood is a process and takes time. Working with Andy made the process manageable. He was upfront and responsive when I had questions and concerns. I would recommend QwikResponse to anyone. read more

I am writing this glowing review on behalf of my entire family in Cypress. When my parents recently experienced a devastating flood to their very young home, Qwik Response was there every step of the way. For three months straight, Garrett helped my parents recover under incredibly stressful conditions. The entire first floor of our home had to be demolished down to the concrete slabs, and Qwik Response helped coordinate the entire home renovation with dozens of vendors, some of whom were not very easy to deal with. Our custom home had so many details that were lost in the flood, and Garrett made sure that every detail was restored to perfect condition, even fixing mistakes on work that hadn't been done up to par. With absolute certainty, the only reason our home is as good as new is because of all the hard work, kindness, and dedication from Garrett and Qwik Response. We noticed that not all of the reviews for this phenomenal business are as encouraging as ours, and we just want to point out that this is a home restoration company specializing in helping people recover from accidents and disasters. Sometimes insurance companies recommend or require that Qwik Response complete their repairs in order for their claim to be paid in full. That means that tensions are already high for homeowners, and they've been through the ringer dealing with difficult situations. So of course homeowners are going to be stressed, but we definitely don't think that's a reason to take those frustrations out on such a caring company like Qwik Response. Yes, it takes patience to recover from a home disaster. And no, it can't all be finished overnight or even in a week. But should you and your home ever end up in an unfortunate circumstance, Qwik Response will be there for you with impeccable customer service and amazing attention to detail! We couldn't be happier or more grateful to have worked with this fantastic company! Thank you, Qwik Response! read more

We were renovating an old house that had not been occupied for over a year and wanted air quality checked. Qwik Response recommended hiring Wood Environmental Services to do spore testing and spore count was twice their recommended safe limit. Qwik Response then recommended opening walls in kitchen and bathroom and treating for $3000. They reported the retest for spores was still high and asked for another $2000 to demolish the kitchen cabinets and bathroom and kitchen walls. Our building contractor looked at their work in opening the walls and found no evidence of rot or moisture. We simply cleaned the walls with disinfectant, put a dehumidifier in in each room for two days, patched the wall and hired MasterClean USA to retest. The spore count was less than 30% of the recommended safe limit and they only charged $250. I would not trust or recommend Qwik Response for environmental testing or remediation. If we had followed their recommendations, the perfectly habitable house would probably have been demolished because their repair strategy was more costly that the old house was worth. read more

I hired Qwik Response based on their 5-star reviews and upon the recommendation of my insurance company as this was an insurance claim. Sam came in to access the damage. He and his crew were very professional and explained everything in detail. When they came to my home to do the demo, they were very thorough and respectful of my home. They weren't able to get my dishwasher out, so they brought in a sub to do the work. Here is where everything went south. The sub contractor damaged my newly installed tile floor when they took out the dishwasher. We thought we had extra tiles, but we didn't. Qwik Response tried to get my insurance and the sub's insurance to pay for the floor, but when neither would, Qwik Response refused to take responsibility for the damage. They were only willing to patch the floor with epoxy because it was cost effective for them. My floor wasn't patched when I hired them. Additionally, epoxy lasts for 5 years, but a new tile floor can last for 20+ years. I have been without a kitchen for 4 long months, and Qwik Response refuses to replace my tile. They are pointing fingers, not returning calls, but most importantly, not taking responsibility for the damage caused by one of their subs by fixing (not patching) the damage. I have been patient and severely inconvenienced for 4 months, and they haven't even tried to find matching tile. They just washed their hands of the situation and walked away. PLEASE BEWARE, because they are great when things go as planned, but if anything goes wrong, this company WILL NOT take responsibility for any damage they or their sub contractors cause in your home. read more

I was given their name from my insurance company USAA - and I can only say very positive things about Qwikreponse. I had a bathroom leak and the whole bathroom needed to be redone. They were quick to respond. Efficient - and great quality work. There is a reason they have such high ratings - I would give them a 10 if possible! The foreman - Leo - was friendly, helpful, professional and considerate. They learned up every day and left my place in perfect condition read more

This superior company is staffed by an impressive group of experienced, friendly, very hard-working people. We had two major slab leaks at our house requiring a significant amount of repair and restoration. Our first company - who shall remain nameless - was not up to the task, which made things worse and stressed us out. Qwik was suggested by our insurance, and they quickly swept in and saved our sanity. Headed by Ron Richter - the most knowledgeable and efficient professional I've ever met - this group including Eddie, Sam, Victor, Maria, Ruben, Sergio, Angel, Gerardo, Gabriel, Jose, Juan, Envero, Fabio and the office staff Marisol and Angela were all top notch. Ron also linked us up with excellent asbestos and mold environmental companies for testing, and a great cabinetry company. We are so very grateful to Qwik for their help and dedication! read more

These people cost us our house. I didn't think QwikResponse was still in business after they took almost $100,000 from us and ran with it. Our house caught fire due to an electrical short and while thankfully no one was hurt, it was quite the disaster. QwikResponse was recommended to us through USAA, and at their behest, we took out a second mortgage to fix everything. They proceeded to gut half the house and asked for the second half of the contract amount. As soon as they got their hands on the money, we never heard from them again. We were left with a ruined, uninhabitable home. It was supposed to be our retirement home! Because of these people, we ended up not being able to afford it anymore and it was foreclosed on. I will never recommend them to anyone ever. read more

We had water damage on May 24, 2017 and QwikResponse was at my house within 2 hours. The mitigation team was very professional. They explained everything they were going to do in great detail. This was a relief to our family during this stressful time. Ron Richter then took over and oversaw all the work to put our house back together. He spent a lot of time answering all our questions and made sure all the work was done to our satisfaction. QwikResponse is the best and I recommend this company to anyone that needs home repair work. read more

Scheduling an appt w Qwik Response was easy. Garrett came out & took notes on all the work we needed done. We repiped in Jan & finally got around to putting our house back together. We hired Qwik Response to paint, do a small drywall patch, baseboards, etc. They worked on our bathroom, bedroom, family room, & painted the back wall of our house as well. It was a small job but we were still treated well. Garrett was easy to reach via phone & email & was always quick to respond. He was very easy to work with. It was a pleasure working with Qwik Response & their crew. Everyone was very professional. I highly recommend this company. You won't be disappointed. read more

Upon the recemmentation of our homeowners insurance we hired Qwik Response to do extensive repairs after a water leak and mold growth. We ended up wanting to do some remodeling as well. We could not have been happier with the work that Quik Response and the other contractors that Garrett put us in touch with performed. Garrett was exceptional at communicating with us and the other contractors. He was easy to get in touch with and always followed up. All the contractors who worked on our home were professional and did a great job! read more

Fantastic customer service. Water restoration crew was very informative. I felt like they were there to dry my home as fast as possible and not to just make money off my insurance company. The repairs went smooth and it looks like the flood never happened. Thanks QR read more

We had a Three floor water disaster in our 7 year old town home. All walls, floors , insulation, hardwood, and rugs needed replacement. Then dry wall put in and paint. Qwikresponse was great... Garrett Bennett could not have been more helpful. The crews were on time, hard working and courteous. These people made a horrible situation bearable. Thank you Qwikresponse!!! Helen Bornholdt read more

Cannot say enough good things about this team. They were the top choice via Home Advisor, which I was unsure about vs. a personal recommendation. However, Garrett came by within a day and was on-time and responsive. Once the insurance claim was approved, Garrett quickly scheduled the team to start work. The work was top-notch and done ahead of schedule. If I ever have an issue again, these guys will be my first call. Thank you! read more

Definitely keep away from this company. They do not have the customers best interests in mind, only their own. Think "bottom feeders"...really....run...run away as fast as you can. I had the misfortune to be referred to this company by my insurance company, who thought they were helping me. Qwik Response is contracted with my insurance company. I thought this could work out nice for me...but unfortunately... not. My kitchen was totally demolished after a water leak destroyed the walls and all that was (is) left is an empty shell. It looks like ground zero. Garrett Bennett and his fellow co-worker came by after the pipes got fixed and the electric portable water heaters were installed (yes, I had no hot water). They took measurements and saw the cabinetry that had been removed from the kitchen that had been stored in my garage. They asked me what I wanted to do. I said I wanted an estimate for the installation of new cabinetry. They said they could do that and make new cabinetry out of pine, that could create different stains and provide counter tops with granite (they didn't seem to favor quartz, which was my first choice. They said it was more expensive than granite. I was already feeling uneasy because that's not exactly true). Then they left. They didnt say they would get back to me or call or nothing. I didn't hear from them again. I had to call my insurance agent two days later to find out from her that they were willing to accept the contract. Did they even bother to call me? No. I had to call them. And Garrett tells me that they are willing to accept the contract (like he's doing me a big favor...I was awarded $24,000 by the insurance company mind you) and he said they could start right now. I was confused...why hadn't they called me to tell me this? I felt genuinely confused by this guy's attitude. I told him that I had no idea what he was planning on building or what it was gonna look like. I asked if they had any samples of cabinetry to choose from or any photos for me to look at. I got a real vague response from Garrett, as if I was asking him something unusual. He said he would contact the carpenter for samples and get back to me. Again, I didn't hear from him...for days. Again, I had to call "him" back. All I got was that there were no cabinetry photos or samples for me to look at. And I was taken aback by this guy's arrogance and how sickening it was just having to deal with him. By this time I had it with his attitude and told him that I didn't plan on living with a kitchen that looked like Little House on the Prairie.... or worse...a man cave. That I needed to see some photos or samples of the cabinets they would be working on. Again, "His Arrogance" told me that they had nothing to show me...and at this point I realized it was either gonna be HIS way or the highway and the phone call was over. I asked my insurance company why they picked such a horrible group of contractors to work with and that it discredited AAA Insurance in the eyes of their customers when they associate with creepy companies like this. read more

After replacing a floor heater with a wall heater, Qwik Response was recommended by State Farm. The work included installing cement board, drywall, base boards and lacing and finishing hardwood floor and painting the living room and hallway. The work was done efficiently and completely. I would call them again! read more