Food was very good, cashier/order taker was less than helpful, somewhat didnt care attitude....

Quick reasonably priced food not to mention it's so good ! Everyone talking about service like it isn't a local quick eats place.. to each its own food still good it's a little hot though on the inside for seating. read more

Food was not good. Steak and beef pieces smaller than a dime. Sushi was nasty. Fish and crab in sushi was not fresh. The men's bathroom is so nasty, what does your kitchen look like? Save your money. read more

Quickway Japanese Hibachi - Chicken bento with noodles - Japanese Near Me - Richmond, Virginia

I'm a repeat customer, this isn't an isolated incident, the customer service consistently feels dismissive, and today the employee was more engaged with his phone than answering my questions. read more

Noodles dry rice hard chicken dry no veggies this the worst quick way place I been too and I love them too just save your 15 bucks not worth it.. he didn't even ask if I wanted veggies and didn't put them in. A big no for me read more

Quickway Japanese Hibachi - -Chicken & Shrimp - Japanese Near Me - Richmond, Virginia

Quickway Japanese Hibachi was okay. The service wasn't great, but it's about what you would expect from a quick hibachi spot. The food wasn't bad, but it also wasn't good enough to make me want to come back. It reminded me of mall-style Chinese/Japanese food -- decent for a quick bite, but nothing to really rave about overall. read more

The food is absolutely vile. I wasnt expecting great hibachi for the price but this is pathetic. And not a single person in there working spoke a word to me. You just wait for them to put a bag on a shelf and go see if your ticket is attached. Weird vibes awful food. The veggies are literally plain steamed cabbage and broccoli. read more

This place is in a good location. Also if you want hibachi without all the trills an ok place to go. The food was ok. They yum yum sauce could of been more flavorful. Also keep in mind that you can not substitute anything. I wish that would change I didn't want all the veggies they give you but I guess that's what you get when it's an express place. read more

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For the price, the food is actually quite good. However, if you ever want me to order again, you must FIX YOUR APP/ONLINE ORDER OPTIONS. You require 2 sides (Fried rice, white rice, veggies, or $1 extra noodles). What if someone wants double rice? NOPE! The app shows a green checkmark, but it won't let you checkout. Also, no "special instructions" option. Some of us just don't want veggies (or veggies in our rice). We just want protein and white rice. Can't do it. Fix it or no more orders. read more

ATROCIOUS. Ordered a spicy tuna roll- barely any "tuna" - it was 90% rice, DROWNED in sauce. What little tuna was provided was extremely dry and from what I can tell, in its 11th hour. Disgusting. There was literally not a single redeeming factor about this meal. Do not waste your time or money. read more

Ordered UberEats an hour and a half before closing. It was pouring rain, and the person that responded on UberEats was on a bicycle. They rode through the pouring rain to get here, and the restaurant closed an hour early after accepting the order, and said absolutely nothing about it. Will never give this place business. read more

Decided to visited because I heard about it . Place is not that big on the inside . There's really no customer service when your order is taken . You just look at the menu and tell the guy at the register and just wait for your number to be called. I'm given the restaurant a three based on the amount of food and price . This would be a place to get decent/okay food for a very good price . We did not have to wait long for the food . We ordered two chickens , which comes with veggies and your choice of noddles and fried rice . A order of Chicken in steak with the same sides and a Bantu order which came with your choice of rice or noodles , sushi , three fried dumplings and two spring rolls and mixed veggies all for $11. If you looking for cheap eats this would be the spot to go to ! read more

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Every time I order food from them via DoorDash it's just how it should be. The flavors are amazing food always hot and fresh. I've never received a bad meal yet. read more

I was fully prepared for some mediocre hibachi, not expecting much, just cheap and easy. But even if you're in the market for cheap and easy I wouldn't recommend this place. The rice was so bland I couldn't eat it without yum yum sauce. The tofu tasted really awful, I could only take one bite. I guess they get a star for the cheap prices, but the taste is aligned with the low cost. read more

Quickway Japanese Hibachi - Ordering counter inside - Japanese Near Me - Richmond, Virginia

These people gave my door dasher the wrong order! I ordered nearly $50 worth of food for myself and my guest. Not very much food, just enough for 2 people within a reasonable time. These jerks gave my door dasher the wrong order. I'm sad for the lady who lost out on her meal, like I did. My dasher tried to let them know that the name was for another person's order, and they insisted that this order was correct. What?! Can they NOT READ?! I will NEVER give them my money again! It's bad enough being a guest visiting Virginia on business, but when you have people that choose to be incompetent, rather than being considerate with other people's money and orders, then what else can one think of them?! They could have just kept this $18 order, and gave me back my nearly $50! I guess they needed my pocket change, and decided to keep it to themselves! read more

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We're off to a good start! I must confess that I am not a connoisseur of Japanese Food. I went into Quickway this afternoon, scanned the menu, and ordered the Chicken & Beef Combo. I gave the man a $20; he gave me $10 change. Perhaps 5 minutes later my food came up, and I was on my way home. At home, the first thing I noticed was the clamshell. Not polystyrene or paperboard, but sturdy, recyclable polypropylene, embossed with Quickway Japanese Hibachi, and their logo. I had watched the man cramming food into the clamshell; it was quite heavy. I started eating, and thought a splash of Tamari Sauce would help. I(t helped, and I ate and enjoyed about of the Combo for lunch. For dinner, I added Go-Chu-Jang (Korean Sauce), and it was even better. But I was unable to eat it all (2/3 of the original order.) This is clearly the most bang-for-the buck carryout I've had in years, I'll be back. read more

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they randomly cancelled my doordash order 45 minutes before they closed. this was after they already had confirmed it and made me wait...? what was the point of confirming it in the first place? read more

I mean it's no Kan Pai or anything. But if you're looking for affordable, quick hibachi. This is your place. Food is definitely enough to feed 2 people with the combos. Their yummy sauce was a bit watered down but mix it with some soy sauce on top. It makes up for it. read more

Quickway Japanese Hibachi - Chicken and Shrimp Hibachi with noodles - Japanese Near Me - Richmond, Virginia

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It was ok, got through door dash and although the spring rolls were tasty the yum yum sauce seemed less than tangy and the rice was greasy. The shrimp were small and poorly portioned. read more

The food is not up to par. Tasteless--even the rice. Maybe use sushi rice? I won't be back until things change. I really want a good restaurant here convenient. read more

Tried them two times and the second was the last. Don't get me wrong if you like a literal shit ton of tasteless food then by all means be my guest. I ordered the chicken hibachi with mixed veggies and white rice. I received a lot of crispy chicken pieces with 4 pieces of fried cabbage and fried rice. I asked for white rice and the whereabouts of my Mixed veggies and the reply I got was we don't have mixed vegetables and out of rice at the moment. To sum it all up, Yes it is quick, No, it has no flavor, No, they do not have mixed veggies just cabbage. So if you want some quick tasteless food that isn't what's described on the menu then Quickway is for you! Just not for me. read more

Was craving a quick Hibachi meal and stopped by here. I chose to eat inside. They have a few tables for people to dine in but most customers took their food to go. The food was made to order and came out very hot. The only thing I wasn't really a fan of was the yum yum sauce, which I love to drizzle all over my Hibachi. It was too sweet in my opinion. read more

Quickway Japanese Hibachi - Chicken and Shrimp Hibachi - Japanese Near Me - Richmond, Virginia

Really terrible. I ordered it delivered, took two bites and threw it away. Egg Foo Young has to be one of the easiest dishes...how do you ruin that? read more

Despite a bunch of people coming in and out of this place, I wouldn't come back here. Borderline inedible for my experience. The beef was chewy and cut inconsistently (some thick pieces some thin) while the chicken a little undercooked, and both lacking teriyaki flavor. It was weird. Not a good spot. read more

So I definitely was craving some hibachi and just happened to run across this place. And it was not a disappointment! The food was so good I ate it before I could take a picture. Lol I apologize but it looked as good as it tasted. Could've use some more shrimp but that's me loving seafood. Definitely a must go try it out! Hope to see you there! read more

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Low quality ingredients, bad service, bad preparations. You can tell the chicken is poor quality, and the vegetables are consistently over cooked to complete mush. I tried asking for the vegetables on the side this time, and was told that I would have to pay extra. I had been sticking it out for the price /convenience, but I will never ever be back due to the complete incompetence and finally coming to my senses that the food is just bad, albeit cheap read more

This sorry excuse for sushi is ass. Close this place down for good. I got two sushi rolls, one was warm and I think I might be sick after eating it and the second is about 90% rice. Terrible food would not even recommend to my worst enemy. read more

A 10/10 location with great service and food. Id recommend this to anyone looking for a great hibachi taste without any wait.

Horrible. Ordered Shrimp Hibachi. Teriyaki sauce was watered down, resulting in no flavor. Yum yum sauce also watered down so much that I didn't want to put it on my food. read more

This place is low grade everything I wouldn't recommend the chicken don't even look like chicken the teriyaki wasn't hitting and the shrimp was cheap currently on the toilet writing this read more

Ordered through uber eats. They forgot my spring rolls and the drinks I ordered were incorrect. The shrimp hibachi was flavorless and soggy. The shrimp tempura roll was cold and tasteless. The yum yum sauce was very watery and also tasteless . Hibachi box downtown is a better option for quick hibachi. read more

I've been paying the last 3 days. They should buy me 3 rolls of toilet paper. I couldn't tell between the chicken and the steak. Pretty sure it's neither. Please for the love of God don't eat here. Me and 2 other friends had to share one bathroom I needed a shower immediately after that experience. Popping probiotics now. Please pray read more

I ordered thru DoorDash. Got the chicken and beef combo with noodles and teriyaki sauce. Meat was cooked perfectly and it was all very tasty! I got a big portion for the price, the whole container was filled to the top, and it's more than enough to have some left over for later. Will definitely order again! read more

We ordered delivery. We did not receive any of the drinks we paid for, nor the added meat. The rice in the bento was dry and old. The noodles were flavorless. The beef was a strange, unpleasant texture and tasted nothing like beef. The sushi rolls were inedible, had barely any filling, and one was totally incorrect. The "mixed vegetable" was 99% undercooked cabbage with zero seasoning. The spring rolls and dumplings were stone cold and mushy in the center and clearly were not cooked through to the point it felt unsafe to eat them. This was honestly shockingly terrible. read more

The beef doesn't have have much flavor to it & it's also very chewy the rice is not fresh & also I was the only person ordering & still received vegetables in my rice after I asked them not to put them in there I wouldn't not recommend going here you're better off making hibachi at home & the yum yum sauce is very watery read more

Quickway Japanese Hibachi - Beef Hibachi with Fried Rice & vegetables - Japanese Near Me - Richmond, Virginia

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Came here when they first opened and thought they just were new and did not know exactly how things worked. Cam back today disgusting! Food has no flavor, sauce is watered down! Stay away has give this chain a horrible name. I believe the owners work here. They are rude too! read more

I've only ever gotten the chicken bento but I go here a lot and 90% of the time it's incredible

Totally horrible, food has no flavor under cooked customer service was horrible bunch of mean men who don't speak english and most of all the quality of the food was just poor, the cheapest kind of meats on the market, the rice was dry and noodles had no flavor the drink dispenser was dirty and the floor was sticky and dirty as well as the tables. save your money and go to panda down the road read more

Quickway Japanese Hibachi - Beef and Salmon Hibachi - Japanese Near Me - Richmond, Virginia

Ordered food and sushi it was horrible and tasted bad. Rice was super wet and mushy. Avocado on sushi was brown and looked super old. Horrible restaurant would never eat there again. Had to throw everything out. My family was not able to eat any of it. I would never recommend this place to anyone. read more

Second time ordering delivery, first time I had missing items and sauces that they charged me for. This time my sushi was made incorrectly and they give you no soy sauce and no option of ordering it, also they didn't give me 2 sauces for my dumplings or spring rolls. Delivery is just a total let down and the food was just not great. read more