very professional great service did not try to up sale as an older customer I depend on people…read morebeing honest and they are

Great serviice; got three new tires to replace some that were starting to wear. Wanted to be ready…read morefor the bad weather. The guys are consistently kind, pricing was good, and I am always very happy with the work. I come here for all my tire and auto issues. Frank B. Taneytown

Just got my new VW GLI last week. My experience was fantastic, Travis King, his boss Jesse and Brad…read morewere all great. I love stick shift and they left me have the car for a little over a day. This VW is the best. Travis really knows his stuff, understands the electronics and all the screens to make changes to your dashboard and everything in between, I am impressed. Jesse was very supportive and I have known Brad for a very long time. Brad will do most anything to make your experience the best. Great dealership!!

Megan in sales was incredible with helping me find the right vehicle- one that met all my needs and…read morewants. Very friendly professional work environment! The whole team made car buying a smooth transition from beginning to end! Highly recommend Hanover Volkswagen if you're in the need for a car or suv! Thanks team!!!

Half day of my life I will never get back. Drove from Northern Virginia to look at a Porsche 968…read more Car was buried in a facility with other stock & battery was dead and even when charged did not hold a charge. Needless to say no test drive occurred. Still the car looked good and I wanted to go forward with a PPI I already had setup...owner denied saying he was already losing on transaction at asking price. Really?! Seller produced clean title but Carfax says it was branded Not Actual Mileage. Weird. Was sort of fun talking about cars with him, but that really wasn't why I was there. I would not recommend friends or family try to do business here. Customer service philosophy needs to change.

I didnt buy a vehicle because I was quoted a price, then the owner or manager back peddled to the…read moreoriginal price'. To me thats bad business.

Integrity Auto Group 1203 Baltimore Ave Phil Burns was my salesman. I went to this car lot on a…read morehumble after finding it searching for cars wee hours of the morning. I found a car on his lot after searching for the same model I just lost due to it being totaled oct 27th in an accident. Buying a car was a smooth process here, the transaction was fast and easy, not all the extra fees. If you're looking for a car check them out. I did have some small hiccups with the car, but Mr.Burns a man of his word made repairs and made arrangements for my car to be deliver back to me once repairs were completed. 10/10 I would recommend for easy car buying.

DO NOT BUY/SCAM I…read morefeel like I'm in a dystopic nightmare. Irony exists within names when in hell. "Integrity". Upon research and review of horror stories I can confidently say that my experience has been close to, if not met, by the realm of terrors reserved for only the innermost delusions of hell. I was sold a lemon. Hook, line, sinker, yet the reviews I saw preached that this was not the case. I surveyed the dealerships around MD and VA, and stalked for the best deal from what I thought was the best opportunity. Just like a nightmare, all seemed rosey, until my engine block shuddered and sounded to a stop in the middle of the highway. Not only did my car shudder so did I. Like claws against my spine I realized I had risked my credit and future on a lie and I felt a harsh, freezing cold, embrace my entire physical existence. My engine had been misfiring before, and now had overheated. It seemed the previous owner had a coolant leak and the engine had began to overheat, causing moderate piston misfires. This issue had ran its course to cause severity throughout... but the horrors only began. I was promised an extended powertrain warranty... one I never received evidence of in months of my ownership. Within 3 weeks of purchase my car overheated to a stop, I fixed my coolant tank. Within a month the misfiring dealt its damage. An untold hundreds of dollars of damage. I now sit at home, facing a fee similar to my rent with no way to earn my income. I have been scammed. I have been tricked. As well as betrayed by what I thought were similar breeds as I, Military. I not only feel mishandled and taken advantage of. I feel utterly mishandled by family in arms. The seventh layer of hell indeed, Maybe it was a misunderstanding and an oversight? I sure hope so... I so badly wish my perceptions to be repaired. I will be contacting the Better Business Bureau for fear of my livlihood and future. DO NOT BUY/SCAM