i can't say enough great things about Hanover Volkswagen. We purchased 2 vehicles from HV and both times loved our vehicles and most of all loved the way we were treated. Travis, our salesperson was amazing. His outgoing personality made us feel like we have known him forever. Jesse, our finance go to guy, was just as amazing. Hanover Volkswagen service department is great. They keep you informed about the progress, how long you will be there, always asking can they get you something, coffee, snacks, you just really don't mind waiting. The staff all come and make conversation with you, so the time really goes by. We have had no problems with our Volkswagen bug or Tiguan and would recommend this team for all your car needs. read more

The staff at Hanover VW are fantastic. We worked with Travis to test drive a couple of used Touaregs. He was friendly, knowledgable and helpful. We never felt pressure to buy. Jesse, the sales manager was friendly and efficient getting the sales paper work done. But the icing on the cake was when our finance company could not complete their paperwork after a week of effort. I call Angela on a Friday night. She and Travis were able to get everything done on Saturday morning and we took the car home that day. We met the general manager, the "Touareg expert", he too was very friendly, and answered the other questions we had about the car. By far the best experience ever buying a car. read more

I had such a wonderful experience with leasing my new VW Atlas. I had a newborn at home and was still on maternity, so my husband took charge with contacting Hanover VW & our salesman Steven Baker has been absolutely wonderful. He was so quick and efficient with emails & communication with us and made it a flawless, pleasant, quick and efficient experience with getting us in and out day of pickup with our vehicle. He was very knowledgeable and so very helpful!!! The service department is awesome too!! Ed is so very helpful, pleasant & proficient. I have nothing negative to say about Hanover VW. Thanks for such a positive experience! I love my new mom car!! :) read more

Car number four purchased from Travis, Jesseand Brad. Been trying to come up with an exemplary word to describe my experiences. The one that seems to fit best is INTEGRITY. This is what you do when no one is looking. These three gentlemen work tirelessly behind the scenes to ensure that you are treated like family, not a customer. Their diligence, attention to detail, and willingness to exceed your expectations are natural attributes, second to none. No sense buying any VW unless you go to Hanover VW first. Otherwise, you are wasting your time and money. Thank you, gentlemen, and to your great support staff. A model for others to follow read more

This year has been more challenging than last year. We started looking at the new all electric vehicle market. We always found ourselves being drawn to the ID.4. If all the dealerships we visited, Hanover VW was the best. Our saleswoman is Hannah Murray. Though we have not received our ID.4, she has kept us in the loop with the market and the delivery issues all dealerships are dealing with. She has been able to calm our frustrations and we are eagerly anticipating a new ID.4 in the garage. Hannah also help us look at the charging stations and options out there. We've been able to get our Level 2 charger in and hooked up. She is the best. read more

I bought a Certified Pre-Owned Tiguan here in October 2020. I couldn't be more pleased. I am in NYC, and went out to Hanover PA because they had the car that I had been looking for. Travis King was the salesman and he was a terrific guy. Knowledgeable, courteous, and he efficiently handled the sales process. His General Manager, Brad Smith, took the time to listen and negotiate fairly, and it was an overall great experience. I consider this a real example how an upfront, honest and efficient dealership operates, and it should be an example to other dealerships. Just a superb experience, and I highly recommend them. read more

I started looking for either a Tiguan or Atlas in December of 2021. I had the pleasure of working with Autumn. Due to the marketing being in a stand still on when vehicles were coming in, Autumn kept me in the loop 2-3 times a week of what was coming in, what numbers looked like, and just letting me know she was still looking for me. The first week of January I purchased my Tiguan from Autumn and Hanover VW. Autumn is absolutely amazing to work with and super hands on. The rest of the staff is just as amazing. Highly recommends using Hanover VW! read more

I was nervous about buying my first vehicle, but it was a simple and quick process! Everyone that I talked to at Hanover Volkswagon was extremely knowledgeable and caring. Megan, one of the Product Specialists, was incredibly kind from the first day that I met her! She worked hard to inform me all about the vehicle that I was purchasing, and she made sure that I was comfortable before buying! She checked in with me later to see how I was enjoying the vehicle, which was unexpected, but very sweet of her! read more

We cannot say enough good things about Hanover VW. We were really just looking to test drive but wound up buying a car the same day. Hannah, our sales associate, was the absolute BEST. Super friendly, professional, knowledgeable, really took the stress out of buying a car! Everyone we interacted with was so nice and friendly. Zero pressure!!! the shop was clean and modern, and it really wasn't like any other car buying experience. We will 100% go back to VW the next time we're new car shopping! read more

I was interested in a car at this dealership and sent a simple inquiry to see if it was still there. I immediately got a response and a video of the car. I scheduled an appointment to see it and decided I wanted to purchase. Everything was very transparent, as it was my first time buying a car. Everyone was super helpful and very nice. I was in and out of there in no time! The place itself is very nice with refreshments and positive environment. Thank you Hanover Volkswagen! read more

I just purchased a VW Jetta a week ago and I'm very pleased with the service I received. Hannah is absolutely wonderful to work with and her boss Jesse was very helpful through the whole process. This is the third vehicle Hannah sold me and every time was a great experience from beginning to end. If you are in the need or looking to purchase a new vehicle go see Hannah. You won't be disappointed! Thank you Hanover Volkswagen for another great experience! read more

I recently purchased a 2025 Volkswagen Jetta and I couldn't be happier! From the moment I walked in, the staff was friendly and helpful. My salesman, Travis, was especially great. He was knowledgeable about the Jetta and answered all my questions with patience. The whole process was smooth and stress-free, and I felt like I got a great deal. I highly recommend this dealership and especially Travis if you're looking for a new car! read more

I'll preface by saying I had purchased my last 3 or so VW's from another dealership but after that dealership was sold, I sought out to find a new dealer to do business with. After a few initial emails with Travis King, we set up a time to meet and discuss the car I was interested in. Travis is a top notch salesman, a pleasure to work with. Buying my 1st VW from this dealership was an A+ experience, do not hesitate to reach out. read more

This dealership is amazing!!! They were very professional and not pushy at all. Hannah Murray is the best in the business!! She answered all my difficult questions. They made me feel like family opposed to other dealerships I've purchased from that made me feel like just another number on the board for the month. If I'm in need of another car, this dealership and team will be my first stop and hopefully the last. read more

I recently switched my dealership from a MD one. I cannot express how my experience with Hanover was 100 times better then I was used to receiving. If I could I'd give them 10 stars!! Service was great, I had Cam but the other service agent was also kind. The work was done quickly. The mechanic kept me informed. Just overall a great experience. I will definitely stick with Hanover VW for all my future needs. read more

I have purchased many vehicles in my life, and Hanover VW is by far the best buying experience ever. There is a wonderful genuine friendly culture among all staff that you feel. Bought 2 vehicles from Travis King, Sales Rep. His engaging positive custome-focused energy made the buying experience enjoyable. Yes that's right -- enjoyable. I would gladly buy again from this dealership. Jeff Evans read more

Travis did a great job finalizing the purchase of my '21 Jetta SE and I'm really happy with it! He was very responsive and reliable with quality information, truly paramount service. The rest of the sales department was great too, very hospitable, the whole transaction took only 2 hours which is extremely fast if you've ever purchased a vehicle. They have earned a return customer! read more

awesome dealership......have purchased 4 volkswagens since dealership opened about 5 ish years ago.....deals, service, and professionalism was way over the norm than at other dealerships.....in fact, a no brainer....totally and completely satisfied with each purchase and the follow-up attention you are given long after the sale.....in my book...beyond 5*****...period!!!!! read more

Had a great car buying experience at Hanover Volkswagen. Steve Baker my sales representative was very helpful. Called advised him what I was looking for. Steve was ready when I arrived based on my needs and wants. I normally hate buying cars but I felt no pressure. The entire team including Jesse the Sales Manager and Angela in finance were fantastic. Love my new Taos. read more