We were on vacation this past week in Gettysburg, when my 2018 Outback started to develop…read moretransmission troubles. To be safe, I drove to Bergey's without an appointment. They diagnosed the problem and assured me we'd be able to make it home to NJ without breaking down. Everybody in the service department was courteous, and I felt they were honest with me. Highly recommended.

Wonderful service, great people and a very nice waiting area...all in all a solid experienceread more

The most pleasant experience in buying my first new car!!!…read more I always bought a used car and the last one I had have a high cost of maintenance. I was hesitating whether I should put more budget in a used car or finance a new car. I have been thinking a lot over this issue since I have a limited budget. Fortunately, my colleague introduced me to Aaron who is very knowledgable on car financial. He listens to my problems and did his best to help me out; after talking to him I had no hesitation to buy a brand new car. Thanks so much Aaron! Also, my salesman Mick was so friendly and professional, I just told him what I was looking for and he showed me only one car that I ended up buying! He explained car functions very throughly before I took a test drive and repeat them again after purchase to make sure you are good to go!. Jenn was helping on my paperwork she is very friendly and gave clear explanation before I sign something. Last but not least, the overall experience was excellent. I left the location with my first new car with a relief!. Everybody is very friendly with professional manners. I highly recommend you to buy a car from Hanover Toyota!!

I brought my vehicle to Hanover Toyota for repairs and explicitly told the service desk that the…read morework needed to be completed today, as my vehicle could not stay overnight. After receiving a text about the needed repairs, I tried calling the service department 5 times to confirm they had the parts in stock and could finish today. Every call went straight to voicemail. Because I couldn't get a simple confirmation, I had no choice but to decline all the repairs. I'm currently in the market for a new Camry, but due to this poor communication and frustrating experience, I'll be taking my business elsewhere.

Service is always welcoming and friendly…read more Drove down on Saturday morning to get an oil change and tire rotation. Arrived around 7:05AM, several other vehicles waiting as well, service opens at 7:30AM, waited about an hour which is not bad in their customer lounge. Service was perfect !!

My 22 year old truck (that I absolutely love) was running pretty rough. They took such great care…read moreof it and it is back to running like new! I was treated very well and updated regularly on the progress. Highly recommend this team!

They had used vehicle I was interested in so I texted one of the salesperson and was told vehicle…read morewas being serviced and they would let me know when it was ready to test drive, didn't hear anything for a week and a few days so I texted salesperson to only find out he quit so I called dealership about vehicle and was told by another salesperson that vehicle was being serviced and they would contact me as soon as vehicle was ready to test drive so I waited for a week and a few days and didn't hear anything so I called salesperson back and was told they sold vehicle.

We found our new Pathfinder at Hanover Nissan and can't say enough about the excellent service and…read morefollow-up check-in service this dealership provides. any time we have a question or concern, their staff is quick to help and explain as we get used to this new vehicle.

We purchased a 2015 Toyota Camry for $15k from this dealership. During the initial process,…read moreeverything seemed to go smoothly. My husband asked ahead of time if they could replace the car battery bc of the mileage and it had not been replaced prior. Most places replace these items to ensure a tip top running vehicle before leaving the lot. The salesman stated it wouldn't be a problem however the manager refused. Insinuating that it didn't need it, etc. We weren't happy but took their word for it. They clearly don't look at their used vehicles because then our mechanic found very corroded spark plugs appearing to be original on a 100k mile vehicle. The other day our son was at a job site and the car wouldn't start. The battery was dead. My husband went out and purchased a new one and contacted our salesman to let them know what happened. Clearly the battery was old and should've been replaced like he originally asked and was told no. When they responded to the battery incident they basically said it's a wearable part and like many other wearable parts that'll go bad, it's not their problem! This could've been or should I say should've been replaced prior to being listed for sale! This isn't a beater car that was on a corner car lot for cheap cars. This is a very nice and gently used car that was supposed to be for sale on a reputable lot. Clearly they don't inspect the cars or care after the fact! They made their money and that's where the customer service died with the battery! Buyer beware!!!

I bought a jeep JKU less than two weeks ago and yesterday the brakes siezed. The service center…read moretold me this was not covered under a warranty and they would not honor the warranty the csr came with. I will not purchase another car from this dealership again.

If your looking for a amazing car buying experience and are in the market for a new or used Lincoln…read moreyou have to stop by this dealership amazing customer service

BEST Service Department EVER! I am from Upstate NY and while down visiting my dad the week before…read moreMemorial Day, the AC in my 2021 Navigator stopped working while driving down. I called first thing Monday morning to see if they could squeeze me in at some time knowing they probably had a full service schedule. I spoke with Phil and he generously told me they would try to fit my vehicle by Thursday in between vehicles already on their service schedule. I received a call Tuesday afternoon that my vehicle was ready. The kindness and customer service I received from the Service Department was A+++! Thanks Cooper Motors Service Department, you guys are AWESOME!