I've purchased from Nice three times and used their installers twice. The last experience was not…read moregood. They did okay with carpet tiles, but we have had major problems with their vinyl planks. Their salesperson helped us pick out the product. Their installer put in the floors. I walked them through our plan before installation. No one ever cautioned us about anything. The floor has not held up well. The've blamed us for not giving enough room for the floor to float, but didn't mention that problem at the time of install. Overall, the planks look warped and the face is peeling up in places. Not a good product, and although it has a 10 year warranty, Nice refused to stand behind it.

Nice carpets is the best!!! Newark is blessed to have such a great family run business in our city…read more Thank you Steve!

Excellent service and installation of our runner on our hardwood steps. Communication was easy and…read moreeverything from ordering the carpet to the installation was perfect!

Poor customer service. I had to chase my order from beginning to end…read more They had to get a sample from another store and didn't tell me when the sample came in. Carpet was expected to be received in a week and was told it wasn't in the system so he'd call the warehouse and would get back to me the next day, I had to call them. It took from July 9 to July 30 for stair carpeting. The only thing good was the installation.

We recently purchased a house in Galena that had a leaky basement and per the recommendation of our…read morereal-estate agent she recommended J&J do the repair in the basement to correct the issue (non-functional drain tile). Sid was our contact and directly supervised the work. He gave an accurate ballpark quote and was very thorough in explaining the issues and kept us up to date on the progress of work via text messages, periodic calls, and photos. Unfortunately, the job opened up some major surprises with the drain tile around the foundation as well as rotted floor structure around the chimney chase that was dumping water into the basement due to water infiltration. Sid's crew did an excellent job repairing the rotted structure in the basement that had rotted away. While this was a very expensive repair, however I highly recommend Sid and his guys. They do quality work and get it done quick. They also had good recommendations for other contractors that we need to complete the exterior work related to the structural issues (see pic below). Sid will also work with you (within reason) if you have minor changes to the work being done. We had a separate plumber (per Sid's recommendation) add rough-in plumbing for a future bathroom after J&J broke up sections of the concrete floor to replace the weeping tile. It made sense and Sid worked with us on that. Five stars.

They left my front yard a total mess!!! I'll be pick out rocks, spreading top soil & grass seed…read morefor quite a long time. and of course, then there will be the watering - time & $$$! I'll be lucky if the drainage pipes don't get smashed considering how shallow they are. very unprofessional, especially the workers!! think only 1 or 2 of them can speak English.

Five-star experience. October 7, 2025, Austin replaced 45 feet of drain pipe with 3-inch schedule…read more40 and installed a clean out where the downspout meets the drain pipe riser. This was the most stress-free home contracting experience I've ever had. Austin was considerate, reliable, and trustworthy. He navigated an electric dog fence and irrigation system without damaging either and buried the pipe underneath the irrigation lines in case the lines ever need repaired. He also had to install pipe underneath a sidewalk. He hand-cut the sod and replaced it with minimal impact to the lawn. All photos were taken right after the job was completed. The area looked great right after. I highly recommend Austin and his company. He is a diamond among home contractors. I couldn't be happier with the entire experience.

We hired Austin to create garden beds in our little urban backyard. He worked hard, communicated…read moreclearly and professionally, and the end result was fantastic. Price was more than fair. I highly recommend him for any landscaping work.

Rain one stopped to help me as I wasn't able to get over a huge mound of snow leading into work…read more We were so relieved because I was going into work to relieve someone that I've been there for 24 hours. So,thank you, thank you, thank you from the blonde in the Black Audi TTS!!!!!

Awesome service and customer attention! We have had our system for 25 years and always maintained…read moreby Rain One . Still working great !!

Was quick to respond and to schedule. Showed up on time. Showed pictures of work completed on the…read moreroof. I would have like written quote/invoice but wasn't a deal breaker.

The price changed 3 times after he arrived to my house. I was very disappointed because he lied a…read morefew times. He said he couldn't walk on my roof, but did and still charged me double what I was quoted over the phone. I do not recommend

These guys came out within the hour when I had an electrical emergency. They diagnosed everything,…read moreupgraded and repaired all in under 2hrs. They did exceptional work at a very reasonable price, when I was in a jam. I would definitely recommend them to family and friends and will use them in the future! AAA+++

Contacted easily, came as said he would and called in advance to advise of time. Arrived masked…read more Diagnosed issues with outlets to which one was bad and replaced it, fixing the rest of them on that circuit. Rate was reasonable and he was polite and courteous. Local company with family of two generations involved. Kept his info on bulletin board in kitchen, which at my daughter's house means "approved vendor"

New Review per 6/24/2021: Its my pleasure to update my review per my new experience with the…read morecompany. It seems the owner and top management care about their customer's complaints and are willing to address issues like these. Today I was able to directly talk with the President of the company in person and he took his time to let me know that the company is already looking to future proof their methods and even ask me for my recommendation of what would I as a customer feel comfortable with for a safer transaction. I have full confidence that this company will keep growing and providing for many more customers for the better. They have remedied my concerns and have been cordial and understanding with my unfortunate experience. I have received my first few orders and will get started working on our new floors. Thank you. Old Review for transparency: The reason Im giving them a bad review is that I was told to write down all my card's info because they can't run it until Monday and this day is a Saturday. It seemed very odd that they would ask that and told me they would call me first on Monday before they run it. I waited all day Monday with no callbacks. I called them back Tuesday and was notified that they have already ran my card a while back and will call me back to let me know about my order (I never got a call back). I check my statement and show it was ran the day I came in on Saturday. Today on, Wednesday I checked my statement again and a FRAUDULENT transaction was made to Walmart.com (probably thinking its a safe bet that many people shop there, Not I, online that is). I called my credit card company to inform them about the fraud and to send me a new card. I called back America's Floor Source to ask about my order and about the fraudulent issue. I was told that I would get a call back from my sales person (I have my doubt about getting a call back.

We purchased LVP flooring 4 years ago. It is disintegrating,…read moreeven in places no one walks, randomly throughout the 2,000 sq ft we purchased and they installed. America's FS tells us it's the manufacturer's problem, the manufacturer states the "wear layer" (clear layer over the top) is the only warranted component. Do not buy from AFS, and do not consider LVP, you'll regret it and have to have it replaced.