I called service today asked for a manager I was told there wasn't one on duty. So I spoke with the gentleman that answered the phone explained the problem with my F150 he was very nice and explained everything to me and told me the cost on top of the warranty work that I should pay. I agreed. He asked me To hold came back and told me the manager said they are not taking new customers. I am so glad they are so busy they can not take new customers. For warranty work. Just want to let everyone know if they're looking for a new dealership for service work quirk ford is not the place! read more

The sales manager is incredibly sexist and condescending to women. Their sales department also quotes different numbers to hook you and switches them when you try to move further on buying, and their sales manager was condescending and aggressive about the numbers I politely told him I got from his own sales department. If you're female or non-binary, avoid this place like the plague. I noticed out of the three most recent reviews, two were from women (who gave 1 star) and one was from a man (who gave 5 stars). So yeah, if you're a guy it seems like a fine dealership, but I'd avoid it anyway to not support sexist douchebags. read more

We had a great buying experience on a new F350 it was easy and painless not your average dealership Thanks Dana read more

I made a visit to Quirk Ford 2 weekends ago. My husband and I were in the market to purchase a new vehicle and really wanted to fall in love with a Ford. However, our awful experience at this dealership made us head right out the door! First, the salesperson wouldn't show us the cars we wanted to see. He continually insisted upon showing us used vehicles and new cars that were stripped-down, bare bones models. What we wanted to see were brand new, fully loaded models. We test drove a few cars, but even after we continued to ask about models with more features, he never took the initiative to show them to us. Next, we went inside and began to discuss pricing and models available (even though he wouldn't let us sit in one of his abviously-too-precious, fully-loaded models). He was totally unwilling to negotiate the price. When we started to discuss what we were willing to pay, he became angry, saying things like: "this is the best price anywhere...You don't believe me? Well, I'm telling you, it is. It's already way below invoice. We're not making any money at all"....ummmm....yeah, right! What a load of crap. No one is giving away cars. We're not stupid. And, no, their price was not the lowest anywhere. Negotiation is part of the car buying process. I would never pay full sticker price and wouldn't expect anyone to be stupid enough to fall for their lines. We decided to leave to look at other dealers. As we were saying goodbye, the salesperson got extremely mad. He said: "Many people leave to look at other dealerships and then they are too embarassed to return here, because we have the best price and they're too ashamed to admit we were right." I laughed and explained that we would never be too embarassed to spend our money. I also let him know that the real reason people didn't return is because he is unhelpful, arrogant, and because they were able to find better deals elsewhere. Save yourself a headache and go to a dealership that values and respects customers. Oh, and by the way, we bought a brand new Nissan the very same day at the dealership next door. We love it! read more

Need to say this if you need service or are looking to buy a new or used car don't go to Quirk Ford. my 2013 f250 super duty that i purchased new from Quirk was just turned away as it has not been in for service in 4 years and it has over 100,000 miles. Service will now not work on anything over tens years old or if they have not been doing regular service on the vehicle. Quirk has gotten way to big for his own good, i will never give any one of his dealers a penny again. The only thing my truck has need over the 7 years has been normal maintenance items, breaks, oil/filter changes so now in a nut shell i am told go screw myself, Thank you Daniel J Quirk for a job dealing with the working class people. I would not recommend this dealer ship for anything. read more

Fantastic car buying experience made possible by Chris Cannavo and salesman Robert. The process was seamless, smooth, and effortless. I got a very fair deal, and Quirk made my out-of-date transaction very easy. They also helped facilitate the delivery of my new vehicle. I would highly recommend this dealer! Ask for Chris & Robert, they will take care of you. Whatever Quirk is paying them, is not enough! Thanks again!!! read more

Wish 0 was available for a score. Ford has recently come out with great cars but this sales team was so great I wanted anything as long as it wasn't from Quirk Ford. This place is why car salesman get a bad name. read more

Called to have car serviced said they didn't work on cars over 100K. Went to a reputable dealership, asked them same question. They said "of course." Told me that was par for all Quirks. Run away. Any don't be fooled by the employee shills. read more

We pulled up in a very expensive car looking to buy a muscle car. We were very keen but the salesman kept spitting in front of my boyfriend and I every 3 seconds. He did not say excuse me or offer any explanation for this gross behaviour. I was repulsed. It was not just him, there were others out there doing it as well. I was so disgusted. Not only is this poor customer service behaviour, it is vile. We went to Jaguar of Norwood and Central of Norwood and received much more professional service. read more

Substantial selection is a plus. They have deep inventory. Their site doesn't always gel with Fords site and they'll not have cars that Ford.com "located" for me. I had a difficult time getting them to answer basic questions. Everything was always shrouded by the payment and I could never get to the bottom line of what I was really paying. I know they need to make a living but they don't seem to listen and don't want to deal with informed customers. read more

As a first time car buyer/leaser, I appreciated Jason Capone's willingness to guide me through each step and his patience throughout the entire process. He was very knowledgeable and transparent. I spent at least a month gathering quotes from other dealerships. Quirk Ford was able to match the lowest quote I received and I appreciated Jason honoring this commitment when I walked through the door. Receiving a fair deal and quality customer service is all you can hope for in these types of transactions. I'm happy I worked with Jason and Quirk Ford. read more

Zero star rating. Quirk Ford service deserves ZERO stars but the app doesn't allow ZERO. I brought my car to be fixed approx 1 month ago, the brakes were making a loud screeching noise (I just got my brakes done there within the last year) they kept my car for the day and told me they didn't find anything wrong with the brakes. Later that day while driving my car the screeching noise was back as loud as ever AND my rear camera was now displaying upside down so not only did they not fix my car, they actually returned it to me in a worse state than when I initially dropped it off. Fast forward a few weeks and now my check engine light comes on, I drop the car off at 8am, 8/13/18, the car was there for approximately 3hrs for them to tell me there is an EVAP leak, they cannot fix it that day so I need to make an appointment to get it fixed. I made the appointment for 730am on 8/20/18. I arrived for my appointment that day and as I was leaving my keys, I asked the man approximately how long it would take to fix and he said "24-48hrs because they need to do a diagnostics test to find out what was wrong before they begin the repair process. I explained to him the test was done last week which is why I am there for my pre-scheduled appointment. He re-checked the computer and said "oh you're right, ok, we'll have that done for you today, is there any specific time that works for you?" I told him as long as I got it by the end of the day I'd be ok. At 4pm (8.5hrs after I dropped it off) I called to check the status because the service center closes at 6pm and I hadn't received any update. Chris told me he was in the office and he would have to check the repair center and get back to me. Forty five minutes later I called back just to find out they hadn't even touched my car yet and they were closing for the day in 1hr 15 mins. Needless to say at that point I no longer wanted them touching my vehicle, clearly it was not going to be fixed that day. I had someone pickup my keys for me, they turned the keys over with no questions or apologies. I have purchased 3 vehicles from Quirk Ford and used their service center for years, they have gone completely downhill and I will never spend another dime with them. Now I'm stuck paying for my rear camera to be fixed which they are responsible for and I'm stuck trying to find another car repair center. **update 8/21/18** And the BS continues, I went in my cup holder today to grab my dollar coins, I had $10 worth of dollar coins and now I have ONE left so I'm missing $9. Having bad customer service, not servicing my car in a timely manner + breaking my rear camera was bad enough but now they are thieves too, unbelievable! read more

New car sales department lacked professionalism and did not follow through with their responses to me. Never dealt with this Ford dealership before, but based on the very fine reputable name of Dan Quirk, it's long time owner, I expected much more. Very disappointed that their people completely ignored my sincere issue, and my attempt to help. They lacked the respect that I was entitled to as a potential good customer. read more

I bought a Ford Explorer February 2019 and in April 2019 had a water leak. The car smells unbearable. John the service manager was the best. He was extremely helpful and got me through a bad situation. He needs to be promoted and a raise would be nice. He is extremely professional and does everything in his power to help. read more

I've never felt so pressured into buying a car before. Ever. Long story short, they got their sale, and I'm left with a massive pit in my stomach and the feeling of being taken advantage of. I went back the next day to see if there was anything I could do about the sale, but I was treated like a child and told it was just buyer's remorse and that I'll feel better about it soon. The salesman, who went on vacation the morning after I purchased the car, emailed me a week later to see how I like the car. I told him that I do not like the car and that it was a mistake. I asked what I could do to possibly get out of the contract, and he never responded. I've dealt with really great car sales people before. Not in this case. It really sucks when someone gets pressured into making a decision that they don't want to make, all in the name of landing a sale. I've owned several cars before this and I purchased them all from the same dealer because they were nice and did NOT pressure people. That dealership earned a loyal customer in me. I decided to give Quirk Ford a try and I've never regretted anything so much before in my life. They got their sale, but they sure as heck did not get my loyalty. read more

Robert Keith was a fantastic guy to work with as I bought my first Ford after being a life long Toyota customer. He was transparent, patient, and thoughtful in working with my husband, who takes FOREVER to make any decision. We walked away with a great deal and the car we had hoped for - loaded with all but one option on our wishlist. Totally satisfied and happy with how things worked out and it's all thanks to Robert Keith! We'd absolutely shop with him again and highly recommend to anyone in the market for a Ford vehicle. read more

Regarding the actual dealership or my perception of it, I'd rate it a Yelp 3 stars ("A-OK"). The showroom didn't really stand out and well really there was nothing tangible I'd say that was either subpar or outstanding. Tusani, our salesperson is the reason for the upgrade to 4 stars. Tusani was helpful, attentive, respectful, and eager to accommodate. Sure there was some haggling and negotiation but what is a trip to the dealership without that?! Tusani was very knowledgable about both the product and process- allowing my fiance and I to feel at ease the entire time. We left Quirk Ford with a great deal on a new car lease and most importantly an agent we could always call on if need be and for future engagements. Thanks Tusani P. read more

I just recently purchased a SUV from the boys over at Quirk Ford. We went over during Memorial Day weekend and there was a substantial amount of people on the lot. Within minutes, we were greeted by saleman STEVE TAYLOR, who now definitely gets my vote for Employee of the Month. After a firm handshake, we walked over to a row of SUVs, which at the time, unbeknownst to me, sat my future Ford Edge. Without even looking at the sticker, Steve ran down the list of features in the used vehicle in such a way I thought he had been up all night studying like he had the GMAT earlier that morning. Very impressive to say the least. Within 5 minutes, we were cruising the scenic streets of Quincy, Mass. for a test drive. After that, I was dead set on buying it. I traded in my 2008 Scion TC, a sporty, fuel-efficient speed demon which looked like it had gone 15 rounds with Mike Tyson, thanks to the poor-driving residents of San Diego, California, where I had recently resided for the last 5 years. I was hoping for 4K on the trade in, but Steve was very confident while marking it up, and they ended up giving me 6500. I. WAS. THRILLED. The vehicle I wanted was listed at 35K. Steve was stern at first (as all salesmen are), but was very polite and fair. I made an offer which they should've put a straight-jacket on me and locked me in a padded white room for, but Steve kindly said he'd take it to his bosses and see what he could do. After a bit of discussion and a quick meeting with his higher-ups, Steve came back and, to my surprise, said they had accepted my offer. I honestly felt like Carlton Fisk after his ball finally hit the foul pole in '75 even though I wasn't alive when that actually occurred. During the paperwork time, Steve went extremely out of his wasy and ran across the street flowing with beach traffic, basically risking his life, to get iced coffees from the Dunkin' Donuts for us. It was amazing. Customer service at its finest. Everybody was awesome at Quirk Ford. I walked out of that place a happy man. So, in conclusion, Quirk Ford...two thumbs WAY up Siskel and Ebert style. If they have a Facebook page, I'll "Like" it. Steve Taylor...awesome salesman, great American, all-around great human being. If he ends up running for Congress or President, he's got my vote without a doubt. Go there and at least look around if you're in the market for a new or used Ford vehicle. I did, and I'm awesome. read more

Their service department is incompetent. I took a Focus in for a recall and explained what trouble is. I did some research and there's a known warranty trouble with PCM module for transmission and the clutch in automatics. They told me they needed $280 to diagnose transmission since they couldn't figure out what error message was nor what the code was when they scanned the car's computer. They advised me not to worry because the diagnostic fee would come off any repairs they made. I called my mechanic and spoke to his transmission guy and was advised absolutely do not let Quirk mechanics touch my transmission as they are known hacks. I ended up taking my car to Colonial Ford in Plymouth and they repaired the PCM and clutch under warranty for free. Apparently, they're untrustworthy hacks who want to upsell. read more

I was really impressed with Quirk's safety protocols in place due to COVID 19. Everyone was wearing a mask and the vehicles were cleaned before and after we test drove them. Tusani was very professional and helpful. read more

Chris Cannavo, my salesman was very helpful!! Love my new car!! He was very professional and such a great personality. Awesome salesman!! read more

Quirk Ford - Car Dealers Near Me - Quincy, Massachusetts

Great experience at Quirk Ford. I generally dislike the car buying process - mainly because it usually takes far too long to buy a product that everyone knows the true price of. When I walked I to Quirk I was greeted by Jeff Walsh and told him I was in a rush (I had to catch a plane in a few hours) and wanted to lease a new Explorer. Quirk had a huge selection of vehicles, much larger than other dealerships I had been looking at. We found one that had the options I wanted, took it for a quick test drive and had a very quick negotiation. I was out of there in less than 2 hours, which is about half the time I spent when we purchased my wife's car at another dealer 2 years ago. Same was true for the pickup - Jeff had the car ready and we were in and out. I feel I got the car I wanted at a fair price and didn't have to spend my entire day there. Happy customer. read more

I recently finished a deal where I traded my truck in for a Transit Connect van. My salesman, Shawn Cotton, was attentive at every point during the sale and was able to locate my van through dealer swap so I could get all of the options I wanted. This was definitely preferable to ordering, which is an 8 month delivery time for these vehicles. As my truck was paid off and worth more than the vehicle I was trading for, there wasn't a lot of money for the dealership to make. In spite of that, Shawn worked very hard on getting me top dollar for my trade and a great price on my new vehicle. There were no games of "what's it worth?" that one usually expects at a dealership. It was a simple, respectable transaction that I felt was on the up and up at all times. I would recommend Shawn and Quirk Ford to anyone, excellent customer service throughout the process. read more

Horrible customer service! We bought a brand new vehicle and they wouldn't stand behind their product!! We will never buy another vehicle there and we will make sure none of our family/friends patronize that unethical dealership!! They are nice to you, until they get your signature on the contract. Stay away from that dealership!!!! read more

Quirk ford service team was able to diagnose and fix my truck after one visit there. My truck (2013 Ford Expedition with less than 50 thousand miles) has broken down with the same symptoms 5 times, in the past 6 months. I brought it to Braintree for 4 times in the past 2 months, and the GM refused to fix it. Saying it was only a bad fuse and he didn't like the negative review he received after that visit. The review in question came after I picked it up the 3rd time and it broke down less than 10 miles later from the same symptoms. Yes I do a warranty that they sold me. Well from now on my business is going to Quirk Ford. read more

Horrible! Worst place to buy a car. Unprofessional, rude and difficult to deal with. They don't deserve even ONE STAR! They put used tires on cars when they've said they'll replace with new, have THE WORST mechanics...Save yourself the trouble. read more

Fantastic experience! I live in northern NH and had always bought my cars within that state. Hubby began car shopping, online, for our daughter who had searched for over a year for the perfect Ford Escape. Hubby inquired online and got an immediate response. After a few communications about price, options, rebates.....daughter and I headed down the I89 and I93 to buy her FIRST car. Fantastic, painless, experience. Kudos to all the guys (the Internet guy, Jay, Duane, who helped with the papers, Jim A. The fleet manager, Matt Morningstar (still LOVE that name!), who approved the loan, and Chris who took a photo of my daughters college diploma (still in the large Northeastern frame!) so we could get the college graduate discount. We will certainly keep this dealership high on our list for our next purchase. Ford Strong! Quirk Strong! read more

Quirk Ford - First car! Thanks Quirk! - Car Dealers Near Me - Quincy, Massachusetts

If there are 10 stars, I will give Tusani all without hesitation. He offered the best quotes and service to us. I will definitely recommend all my friend to have a business with Tusani. read more

Today we purchased our second vehicle from Quirk Ford and had a very pleasant experience. Brian and Antoine spent a lot of time haggling the purchase price in order to fit our budget with a negative equity trade in. They were able to get us in a brand new Escape within our budget. Overall top notch experience and we will definitely be coming back to purchase our next vehicle when the time comes! read more

First time lease on 2015 Ford Edge- love it! Huge sunroof/moonroof, smooth drive, all tech-d out, will be great for getting me to the hospital in Boston for work as RN in the winter...affordable too! Our sales person, Tim, was highly knowledgeable on the models we test drove and how they compared to other make/models. He was extremely patient with me as I navigated leasing my first new car since college. I test drove, brought family members back to see, all of whom had opinions and questions which Tim answered expertly. He always made us feel most important without pressuring us into buying or leasing one vehicle over another. My fiancé travels for work and was away while we were arranging the lease, Tim was very helpful and made me feel comfortable. He got us the absolute best deal possible and worked hard on every end. I am extremely grateful for his kind guidance for our first time dealership experience. We will certainly be back for the Explorer next time and have told many friends and family of our great experience and awesome salesman, Tim, at Quirk Ford in Quincy! But....If you are trading in a car towards a lease, they don't typically retire your old plates.. We had asked if they could as we were new to the leasing/trade business and they were doing everything with RMV with new car.. A few weeks later my insurance company said plates were still not inactivated- I followed up and the dealership took care of it promptly, but I was a little uneasy as to where/why my old plates were not destroyed or returned to RMV. read more

Had a awesome experience working with the sales guy john he didnt hassle me or force the sale and was very professional and helped me out picking out all the extra stuff. John and kevin are very professional and worked with me on every step and even called me days later to see how i liked my car. higly recommend if you are looking for a vehicle read more

We had a great experience at Quirk Ford. After many a bad experience at dealerships it is nice to report otherwise. The staff at Quirk want to sell cars, that is obvious. They will make you an offer, but it's not a pushy experience. We felt like they wanted our business and were willing to be the best offer we received. We also felt like they would get over it if we walked away. In the end , they made us an offer we could not refuse and won our business. The setup is very organized, they have staff covering each part of the car buying process and it was quick and efficient. Minus one star for the typical extended warranty speech with all the extras (and extra costs). The packages weren't bad but the person selling to us really would make you doubt the integrity of FORD vehicles the way he tried to convince us our systems would breakdown. We really weren't interested. I doubt that would could have gotten out of the speech either way, it is where they make some money. We will recommend to others and return for Service. read more

I am currently on my 3rd lease from Quirk Ford and will most certainly be returning there in three years when this one is up. I had such a great experience with Nick Scarvalas and Kevin Norton that I will always go back to them for future car purchases and leases. They were both professional yet very personable and helpful in my search for the right vehicle within my budget. They gave me straightforward advice and really put in the extra effort to ensure that the vehicle I went with met my needs. No runarounds or pressure to go in any direction, just honest answers and solid advice. When finalizing the process, they both went the extra mile to help ensure I felt good about proceeding with the lease. I highly recommend them both to anyone who is looking for a positive car-buying experience! read more

Enjoyed working with Robert K in leasing a new vehicle. We did not intend to make a decision that day but Robert took car of all of our needs. He made the process easy and seamless and gave us extra tips along the way. Would recommend. read more

Many people avoid going back to the dealer for service but I purchased my car here and have returned for the past 5 1/2 years for routine service and repairs. I've never had a bad experience - the staff are friendly, they explain everything well and I've been a satisfied customer after all visits. There are other Ford dealers closer to my home but it's worth the extra drive to go here. read more

Poor attitudes by the associates at a high price! I went in for an inspection sticker and an oil change. I was told the oil change was $50! which I reluctantly agreed to since I was already there. When they tried to run the inspection I was told there was a check engine in the system, but the check engine light was not on! The associate accused me of taking out some fuse!, and I told him I didn't know there was a fuse for the check engine light! If only we were somewhere where competent people could check the fuse box on a car..like at a dealership center! Then the associate told me the only way to find out why there was a problem reported by the computer, but not on the consul, would be to get a diagnosis for $100 bucks!!! ...that:s when I walked out read more

This is the second time we have purchased a vehicle from Chris Baron at Quirk Ford. Sales manager Bob Wilhelm was also very helpful. They are to the point and willing to work with us to make a deal work. Car buying is always a stressful process but they make it very easy and treat you like real people - no games here. Will be going here again when my wife's lease expires next year! read more

I can't give zero stars apparently so 1 will have to do. Went in looking for an estimate on my trade in and a price on a truck. Having a loan i was told they needed the lender name and my soc sec # in order to verify the payoff. Why they need that to estimate the trade in value was beyond me. Handed me a paper to fill in that info. At the bottom it mentioned the paper was for running credit. I told them I did not want them to run my credit and I wasn't signing it. They assured me it was just for the loan payoff and made it out to be that this was just the form they use. Sure enough, get home and I have an email from my credit monitoring service that I have a new hard inquiry from Quirk on my report. The BAIT AND SWITCH is real. Imagine looking for a car, going to 3, 4, 5 dealers and they all run your credit. Not good for your credit, which is why I EXPLICITLY told them NOT TO RUN IT. I'm also a 34 year old engineer, wife, daughter, house. I don't deserve to be called "kid" by some sleezy sales manager multiple times. It was incredibly disrespectful. And when I said I was going to look elsewhere and if I wanted to make a deal I would come back he started being more rude. Really unprofessional and not the way to do business. Mr. Quirk would be wise to move on from people like that. If I can stop one person from having this same experience, my job is done. Sales "Managers" name was Chris Cannavo. AVOID DOING BUSINESS HERE. Have filed with BBB/Attorney General read more

Great dealership. Best prices!! Louie is a class act- not the typical "car salesman." read more

I purchased a 2014 & 2016 Fusion from Quirk. I will Never purchase another vehicle this dealership. I have had issue after issue with these cars and their service department . I've had the 2016 for a year and already had major work performed. I'm not going into detail here much to lengthy . Its been two weeks and I'm still waiting for a copy of my work order/receipt. I was called by customer service for feedback on the service call asked for a receipt to be forwarded to me that was two weeks ago. Called the tech asked for a receipt...he is unable to find!!!! Even with my vin number still unable to find! Im wondering if the service was done!?!?! Ridiculous !!!! read more