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    Quirk Mazda

    3.3 (192 reviews)
    Open 9:00 am - 6:00 pm

    Services - Quirk Mazda

    Auto battery or electrical system repair

    Auto general diagnosis

    Auto light repair

    Auto no-start diagnosis

    Auto noise diagnosis

    Quirk Mazda Photos

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    Worse service department in the Greater Boston area. Called in to corporate to request to turn off the default data collection on their TCU as per Mazda's term and they helped me schedule an appointment at Quirk Mazda, as per my rights on their site. What I got was the service manager and foreman texting me the next day telling me this isn't possible. Figured I give the benefit of a doubt and call in to confirm. Spoke to their service manager, and frankly it was a disaster. They tried to double down after I pointed them to the link, and confirmed that corporate told me they could do it. Tried to belittle and demean me, saying 'they've never even heard of it', and implying I was an idiot. Raised her voice and show a total lack of professionalism. After some back and forth they finally admitted this was something I could do, and gave an high price of 200 dollars and several days to take care of it. I agreed and thought that was the end of it. But then she made threats over the service link. On the pics I attached the second link was updated a day after our call, and she is basically threatened me, telling me there will be damage to the car, cause she and the service department, are inept and worse of all malignant. I literally called into the next closest mazda dealership, and they handled all of this with utmost professionalism. Will not come back here to buy or service my vehicle here https://www.mazdausa.com/site/privacy-connectedservices -Edit to respond to the message. There is no issue with regards to it's feasibility. If your service manager and foremen had so much as read the link, you'll know that this is in fact a standard option offered by Mazda as a company. To even post that message shows a total lack of professionalism. As an authorized Mazda dealer and service department, it is not out of pocket to request that you perform this service, nor is it professional to insult the customer, implying I made it up, and telling me it's not feasible. Either keep up to date with the Mazda manual,or get a better shop foreman and service Manager.

    Mark F.

    I want to post a review on the purchase of a new 2025 mazda cx5 at quirk mazda quincy. My wife and I had such a pleasant experience at that dealership. We really love the car and it was nice working with sales manager Victor Cirino and his assistant Ramon. Victor gave me a great deal on the price of the car and an extended warranty. We negotiated the deal over the phone and there were no tricks or surprises when we got to the dealership to sign all the papers and pickup the car. He answered all of our questions about the vehicle and really went out of his way to make sure everything was correct. We were comparing the cx5 to a toyota rav4 and we decided to go with the mazda because the quality seemed to be at the same level for thousands less. In recent years mazdas dependability and satisfaction ratings on jdpower and edmunds have been on par with toyota and honda. We have been toyota and honda owners for many years but one of our clients recommended the cx5 and we are glad they did. The cx5 is a really fun car to drive. If your considering buying a compact suv, you should really test drive one to see how amazing these cars are. The whole car feels like quality. These cars are made and assembled in japan.... not china or mexico. In many ways we like it more than the rav4. Also the 1.9% promotional interest rate that mazda is currently offering is unmatched by toyota, honda and even our own bank. We will be telling my family and friends how much we like our cx5 and Victor and quirk mazda.

    Horrible Experience! Rude salesman! Misleading information provided by the online team! I talked with them before going there and they provided misleading information about availability! Price! financing situation!!! Wasted so much time and money to get there! The salesman did not even bother to stand up while we were there standing in front of him! He remained behind his desk!!! He told us that he can sell the car at full MSRP sticker to others (well! good for Mazda! Congrats! Poor customers!!!) ...and he does not give us any discounts-many places do give you some discount- they don't do it! He said he could only change the financing situation (3-4% APR), and then can give us some discount! I had asked about the financing situation on the phone before going there and that was not what their online representative had told me! SO BE VERY CAREFUL! While I was the one who wanted to buy the car and get a loan, he was talking and looking at my husband all the time! (It is 2021, you should learn to respect women :| ) Seems like I was not the only one who had this experience (Based on other recent reviews!) They are blocking/ hiding negative reviews!

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    Review Highlights - Quirk Mazda

    When I came in to close the deal, Phil was great to deal with and made the transaction as smooth as possible.

    Mentioned in 27 reviews

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    Quirk Mazda - car_dealers - Updated May 2026

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