Cancel

    Open app

    Search

    Good Brothers Dodge & Ram

    3.3 (43 reviews)
    Open 8:30 am - 6:00 pm
    Updated 3 months ago

    Services - Good Brothers Dodge & Ram

    Routine automotive maintenance

    Good Brothers Dodge & Ram Photos

    You might also consider

    Recommended Reviews - Good Brothers Dodge & Ram

    Your trust is our priority, so businesses can't pay to alter or remove their reviews. Learn more about reviews.
    Yelp app icon
    Browse more easily on the app
    Review Feed Illustration

    Reviews With Photos

    Rickey R.

    Good Brothers? No. Great. Gerry Good III is as honest as they come. I stopped here first and it put every other place after to shame. If only I had known. I truly feel part of the family now and fully plan on sending them a xmas card with my New Dodge Warlock as the centerpiece. Jack Hart the business manager is also great at what he does. 5 star!

    Sean P.

    Strictly for the service center... I bought my truck here brand new and it was a pleasant experience.. DO NOT BRING YOUR VEHICLE HERE FOR SERVICE! I brought my 2017 Challenger Scat Pack Shaker here because I had a horrible knock and grinding for 3 minutes on an cold start. They took my car and only test drive it. I asked them to drain the oil to check for metal because the noise was so severe. I have it on video and even showed it to them. So they had the car for the day and again didn't drain the oil to check. When they called to pick it up I asked and they said they would drain the oil at that time and to come in and show there tech the video of the knocking. I did. When I was there they had drained the oil into milk JUGS (They say water JUGS as if it mattered) I mentioned it kinda hard to tell if there's metal in the oil being in JUGS an asked if they would maybe drop the pan. They said if the car was having problems still that would make since to do but since the knocking noise was gone after warm up it wasnt necessary. The used a magnet and didn't find any metal shavings and I was satisfied with that. I was told they're gonna keep until the next day. Recheck it in the morning and call me when it's ready. So I get a call the next day and they inform me it's all set and they PUT MY OIL OIL THAT WAS DRAINED INTO MILK JUGS(THEY SAY WATER) BACK INTO MY ENGINE. Not only was I mad. Buy this is crazy. If I drained the oil from my lawnmower I would re-use it. This is a 50k sports car that had a cold start issue to begin with and is covered under warranty. I said why would you do that??? Even if I don't agree that if your checking out my motor that the warranty won't cover the oil. I would've paid for new oil and argued about the no at later..You never put of oil back in anything. This is just one of a few issue's I've had with there service department. If I can I'll post the video of the knocking. Oh... I almost forgot... after I expressed my displeasure and informed them that I will never let them touch another one of my vehicles and will inform the public of there dishonest ways. I received a call 10 minutes later telling me that since I won't allow them to touch my car again that the put 7 quarts of oil and a filter in my front seat free of charge. Although they tried to make amends. They're a day late and a dollar short. I've used this service department on several occasions and it got progressively worse to the point of dishonesty, excuses, smoke and mirrors. STAY AWAY. also feel free to comment and ask about my other shady experiences with them. I'm willing to share if it keeps you honestly informed and aware of what your getting into with good brother's horrible service department.

    Invoice after repair

    See all

    1 month ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    7 months ago

    Helpful 0
    Thanks 1
    Love this 0
    Oh no 0

    7 months ago

    Helpful 0
    Thanks 1
    Love this 0
    Oh no 0
    Photo of G R.
    0
    8
    0

    2 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    3 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0
    Photo of Mark L.
    10
    40
    25

    4 years ago

    Helpful 0
    Thanks 1
    Love this 2
    Oh no 0

    5 years ago

    Helpful 3
    Thanks 1
    Love this 1
    Oh no 0

    5 years ago

    Helpful 2
    Thanks 1
    Love this 0
    Oh no 0

    7 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    7 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    5 years ago

    Helpful 1
    Thanks 1
    Love this 1
    Oh no 0
    Photo of Jenn G.
    1
    100
    80

    4 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    6 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0
    Photo of Luci D.
    19
    10
    0

    8 years ago

    Helpful 3
    Thanks 0
    Love this 0
    Oh no 0

    9 years ago

    Helpful 3
    Thanks 1
    Love this 0
    Oh no 0

    8 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    5 years ago

    Helpful 2
    Thanks 0
    Love this 0
    Oh no 0

    7 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0
    Photo of George C.
    125
    21
    21

    12 years ago

    Helpful 7
    Thanks 1
    Love this 1
    Oh no 0
    Photo of Jenn R.
    45
    11
    1

    8 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    12 years ago

    Helpful 1
    Thanks 0
    Love this 0
    Oh no 0

    8 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 1

    11 years ago

    Helpful 1
    Thanks 0
    Love this 0
    Oh no 0

    9 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    10 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0
    Photo of Amy H.
    0
    18
    6

    7 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    7 years ago

    I recently brought my car in because of check engine light.Was charged $312 for loose gas cap.Avoid this place at all costs.

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    10 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    9 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    8 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    8 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    13 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    12 years ago

    Helpful 3
    Thanks 0
    Love this 1
    Oh no 0

    13 years ago

    Helpful 1
    Thanks 0
    Love this 0
    Oh no 0

    9 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    10 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    10 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    11 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    11 years ago

    Gerry good the 3rd was awesome him and dad made it work it's nice to deal with a family oriented Business I will go back for sure

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    10 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    Page 1 of 2

    Ask the Community - Good Brothers Dodge & Ram

    Review Highlights - Good Brothers Dodge & Ram

    Gerry III was very communicative, patient and most importantly, didn't push me into buying any car on the lot.

    Mentioned in 12 reviews

    Read more highlights

    You might also consider

    Verify this business for free

    People searched for Auto Repair 14,514 times last month within 15 miles of this business.

    Verify this business

    Mass Auto World

    Mass Auto World

    3.4
    (22 reviews)

    Bald-Faced Lies (Just Another Used Car Dealer)…read more I wasted half of a day visiting Mass Auto World to see a car which had been completely misrepresented by a salesman there. Car sounded great and looked great on paper but turned out to be a beat-up rust bucket. The salesman told me before I visited that the car had no rust, when it actually had serious rust damage including frame rot. It seems that their goal is to manipulate potential customers into visiting even if that involves lying. Apparently they want bodies on the lot because some of them will bite. Of course the cost to the customer of their lies does not matter. Buyer beware. My experience is consistent with what others describe in these reviews (at least the real ones). For details, read on. I am a fan of second generation Honda CR-V's and found an interesting one (2006 Honda CR-V EX (VIN JHLRD77806C041450)) at Mass Auto World via Carfax: https://www.carfax.com/vehicle/JHLRD77806C041450 I called and spoke with a salesman who identified himself as Nick. He gained my trust by stating that he was a fellow veteran. I told Nick that I was over an hour away so needed to make sure it was a good car before I made the trip to look at it. I asked if the car had any damage other than minor scratches and dings (which would be expected on a 15-year old car). He said that it did not. I asked if the car had any rust. He said it had NO rust on the body. I specifically asked about rust underneath, and he specifically said there was NO rust. I told Nick that based on his description, I should see the car. Again, he knew I would be coming from over an hour away. After a 90 minute trip through some awful Boston traffic, I arrived at Mass Auto World. And I immediately realized that Nick had badly misrepresented the car. First, the hood of the car was deformed in a way that looked like it had been pushed in from the front and had buckled. The front of the hood on the left sat high, and the rear sat low. Recall that Nick told me there was no body damage other than minor scratches and dings. But that was trivial compared to what I found next. Continuing my walk-around, I realized that Nick had blatantly lied to me about rust on the car. First I saw that the right rear door had rust bubbling under the paint, indicating rot underneath. Then I looked under the rear of the car (see the first attached image). The rear subframe, stabilizer bar, and lower arms were badly rusted, if not rotted. The second image shows frame rot under the front of the car. And the third image shows the rotted right pinch seam (top) and a rotted unibody rail. The pinch seam was so rotted that it literally disintegrated between two of my fingers. This is particularly troubling because it indicates that soon it will be unsafe to jack up the car as specified by Honda, and soon the car will not be able to pass inspection due to loss of structural integrity (I've been there). Nick was happy to let me drive over an hour to Mass Auto World based on lies. Interestingly, he did not come out to talk with me when I arrived. He knew exactly when I would be there because I called just before I left to make sure the car was still available. And one of his coworkers walked right past me in the lot when I was the only customer there. I think that once they saw me looking under the car, they knew very well that speaking with me would not have been pleasant or profitable. I had to rearrange my entire day to make this visit happen. Even worse, it wasted over 4 hours of my time. So now comes the obligatory "We're so sorry you had a negative experience...we're trying to improve our processes...Here's a Dunkin gift car to cover your gas." I'm not interested. Instead, I would like to know from the owner: Do you employ a "reputation management" company which provides fake online reviews? Do you encourage your employees or anyone else to post fake reviews? Have you ever responded to a fake review as if it was real?

    If I could give 0 stars I would. If you want to feel respected, treated with courtesy, dealt with…read morefairly and Honestly, if you value at all your own time and peace of mind, do not do business with this company. Stay as far away from them as possible. They have the worst customer service in the history of the world. Borderline criminal practices. I echo other reviewers saying they felt treated "less than" and receiving minimal almost one word replies to inquiries, or no reply at all! They sold me a car withholding it was missing a part that caused it to immediately fail inspection, then they stalled for the duration of the warranty to do the quick fix, then 30 days after the easy fix the car majorly failed in relation to that part and they kept the car for 5 weeks. The Lemon Law didn't work b/c technically the problem happened 1 day after the 90 day warranty period, but had they not deliberately delayed for the initial 60 days, the failure would have been within warranty period. And then they lied under oath during arbitration. There are no words to describe how base their people skills and values are. One cannot fathom a company in this transparent day and age operating so conspicuously poorly and staying in business! Do yourself a favor, go next door to McLaughlin Cheverolet, they are really nice people!! Or literally shop anywhere but w this company.

    Good Brothers Dodge & Ram - autorepair - Updated August 2026

    Loading...
    Loading...
    Loading...