This management company is the worst! There is a vehicle on the apt grounds at 3305 Livonia LA 90034/ big white Van - been here 2-3 years- back of trailer right now-NO license plates! Inoperable- a tenant uses it as a store to work out of on the premises! It also houses tools and motorcycles- all items seen- and has people come to buy his listed vehicles-- also on site- even paints them! He states that he makes a living doing this -basically operating an illegal auto shop on the apt grounds, and management company does Nothing! I have complained of noise, fumes and the noise of the coming and going of the public. Previous complaints can all be verified. They violate codes and zoning laws, and tenant rights to habitable living conditions! And in the lease it clearly states that no inoperable vehicles are allowed on premises and no auto repair work- even ;no washing a vehicle on apt grounds! These complaints are all documented by Housing Dept, and Health Dept and District Office- as well as the Police Dept., and Building and Safety. Everyone says to sue! Right now there are new violations filed! Management company never communicates and it does not enforce violations of peaceful living! Rent goes up, but tenants are not treated with any respect- when this R& E Management company came in as the new owners in March of '23- they bought out 6 of the 10 units- cash for keys, - the four of us who stayed endured horrible renovations on the vacant units, with the promise that we would be compensated for the awful construction months, of rehab, after refusing to relocate us while the building was under months of teardown and rebuilding of those 6 units! They Never gave me a penny! Requests for compensation to this day are Ignored, and Jason says he doesn't know anything about that!!!That was Michael- (Remember, they are a Family business!) His building manager-the appointed person to oversee this location, who stated this- In addition; they hired a construction company that drank on the job- discarded their beer cans in back of the building where they were working with power equipment, and violated building safety and health codes- dumping dry wall and mounds of garbage over the railings into the front yard) - no flute- garbage and dust flying while they wore masks, and no regard for regulations- pictures available! I had to report them to Building and Safety because R& E Management inc ,would Not stop them! They were trying to get the rest of us out! There is no other explanation for such vagrant disregard for your tenants! The construction company employees blasted music all day long, threw cigarette butts around the walkways and stairs, and it took Building and Safety to put a stop to this! R&E Management inc did Not care! Their advertising that they can provide a place to call home ; that everyone needs a place to relax from the stresses of the day is so far fetched, coming from them because they do not care.! Building and Safety had to intervene, on our behalf! There is a demand for this location as the new center (apple) is going in along with two new restaurants, and Ikea, just up the block, on Venice and National, but this R& E Management Company /Owners- 3305 Livonia LLC( Jason Katz, Rafael Katz, etc.,) is not concerned with tenants once you move into the building. Work repairs are done begrudgingly, and haphazardly- I have to file a complaint with Housing to get a job done right, most of the time- Example: do over on bathroom sink glazing pending now, same with peeling paint, and kitchen counters decaying, and sticking door! This is Not a complete list of conditions- not to mention No Air Conditioner, and a complete refusal on their part to provide one for my unit, in spite of the fact that I am the Only tenant Without an Air Conditioner! 27 dead rats have been placed by the front wheel of my car and/ or by the driver door, since they took over, Pictures available of every incident! I still have faith that one of these City of Los Angeles Agencies will do the right thing for tenant rights! R&E Investments ; R&E Management LLC, 3305 Livonia, LLC- Owner; Jason Katz Agent They have multiple properties- and multiple names, but this is One and the Same and this is the way they operate! If I could give Zero stars I would! read more

I have been in an R & E apartment in West Hollywood since 1999! Do issues arise from time to time? Of course! It's an old building. But my maintenance requests are always handled quickly. I left only 4 stars because most things are done through an online portal these days vs over the phone and I prefer an actual human to interact with :) read more

LA Tenant's union were horrified. If bad conditions aren't your thing, they soon will be so you can just avoid the harassment from the people they hire and rent to. Feels like being held hostage in your own home. Any fun, quaint building perks like patios and common areas, kiss them goodbye - you'll never feel comfortable enough to use them. My husband cleaned our whole floor of January 2025 wildfire ash because the building managers didn't close the windows. Because the windows won't close. But the manager will have all the time in the world to harass him about the sound of footsteps going through the floors (structural problem, rugs and padding have been placed on our own dime) and being on the patio where everyone else goes. In front of children. Yeah, there's a reason they're in it with the City. Know your rights front and back if you ever have to deal with these people, and be prepared for a constant headache. ​ read more

Had a terrible experience with David. I had a viewing appointment and double-checked with him this morning that there is parking in the area, because I figured there might not be. I didn't want to waste anyone's time by showing up and there not being parking. David assured me that it's "Not that hard on the block". Well, I should have trusted my experience in the area because guess where there wasn't parking? Literally anywhere, for BLOCKS, in an unsafe neighborhood in Hollywood. This company clearly has zero respect for people's time. Screw them, and screw David. read more

Weeks ago there was a notice in my door for repair. Three days later my wall was knocked out in my bathroom and kitchen . No email no calls about what was wrong, when it would. E fixed. I came home to a disaster zone. Illegally they worked past the dates posted. Two days ago my ceiling caved in. No communication as of now as to when it will be fixed. They do not call. Their maintenance office doesn't speak to the people making repairs. Avoid this place or have a lawyer ready to go. read more

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They don't help at all in there building I have mold and they don't care painted over it said open a window now me and my family are always sick read more

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If you see this company advertising an apartment RUN! This company is not very responsive to maintenance requests, return phone calls, nor upkeep on their properties. Choosing to live in a property managed by them was a big mistake. read more

The literal WORSE company. If I could rate it a 0 star, I would. I'm not someone to write reviews, but this company has tested my patience repeatedly. The management is entirely unreliable (if they even answer the phone). They do not fix anything. Multiple windows and a wall leaked for over a year (with me writing constant emails to them), and it took me screaming at building management over the phone and threatening to call the city for them to send someone finally. I am dealing with yet another leak from a hole in my ceiling that formed because the building is horribly built. Six days later, there was still no response. I have pieces of drywall and insulation falling in my food, and they don't care. There is mold everywhere, and when I tell them, they send someone with a spray bottle to "solve" the problem. I've had to throw away hundreds of dollars worth of items because mold grows everywhere. I had a leak where the ceiling meets the wall, and they came and didn't even fix it. But best believe that if the rent is even a day late, they will stick you with all kinds of late fees. Not to mention the fact that management gave some random man keys to my apartment "accidentally" and refused to even apologize for it; they had the audacity to tell me to calm down and "understand." I don't move because I'm a full-time college student and don't have $5k in moving fees to leave, but when I tell you I dream of the day I no longer have to deal with this company. They are all horrible and rude. Please do yourself a favor and DO NOT rent with them; save yourself the headache and stress. I've lived here a little more than a year, and I have grown multiple white hairs just because of how horrible it is... I'm 22. Not to mention the cough I have developed that won't go away after three months of trying everything, no doubt because of the constant black, green, and pink mold exposure. Also, when the leaks ruined some items of mine, building management conveniently would not answer my emails regarding giving me the money to replace the ruined items because of their shoddy craftsmanship. read more

I don't usually leave reviews but this company is so unprofessional it's actually kind of shocking.. they don't even deserve one star. They don't answer the phones ever even in emergencies. They don't get back to emails. They ignore you. Just a heads up to everyone!! Look elsewhere!! read more

Do yourself a favor and read the reviews. This is without a doubt the worst management company I have ever dealt with in the history of Los Angeles. Are the properties okay? Sure. There is a roof over your head, but don't bring up the termite issues or massive burglary problem or they will have zero response. Not only to mention that, but they literally let ANYONE live on the property. Every day, it's constant yelling, screaming, and domestic abuse that you have to be privy to on the property, yet no one does anything about it. Neighbors are trash. They complain about everything, throw trash everywhere, call the cops when you play music at 2 PM, but not when there is a crazy homeless person on your property at 2 AM? Make it make sense. If I could hang a sign from the property that says "RUN AS FAR AS YOU CAN", I would. I had absolutely batshit crazy neighbors in this place pull a GUN on me. They are psychotic hoarders who staple their curtains shut and scream at neighbors. What does management do? Absolutely nothing. There's an angry old man that lives here and yells at everyone. There are two sons who verbally abuse their mother every day. There are two hoarder sisters that scream and hiss at every neighbor for no reason. There are two males that stare at you anytime you walk outside. All of the kind people moved out this year and I am on my way to following them!!!!! This place is a fever dream!!! You get random maintenance guys showing up at your door without any reason... Complain about a leaky faucet? Expect someone to show up at your door in one month looking to replace an oven. This management couldn't get it together if it slapped them in the face. If you are looking for an okay apartment with termites, tons of break-ins, bugs, crazy neighbors who pull guns out, homeless people sleeping on your property, unresponsive management, rude maintenance, and a surprise every day - this place is for you! Save yourself the headache and go somewhere else. read more

This company is an absolute s***show. I'm not sure what they're doing as "work" but they don't answer the phone (I'd say I have a 2% success rate via phone), they say they'll contact you back but don't via email and phone, they lack efficient internal communication and don't pass on info, and the lady that sits at the front desk is another whole issue. There was a time this past summer where I had to pay my balance in person. I have work at 9am and their hours are stated as opening at 8:30am. I showed up at 8:30 and they were closed. I called the office and no answer so I had to call the manager (?), George and he says the lady at the front desk should be there. After waiting until almost 9 and thus being late for work she opens the door and goes on a long explanation about how she was in the bathroom. Like lol okay??? Also, I was told I could sign on a roommate over a year ago yet when people applied they would go ghost for 2 weeks to a month with no communication after stating it takes 2-3 days to hear back. It's been multiple occurrences of the exact same issue yet I have never gotten any accountability from them, not even a simple apology. I'm not sure how much money they're collecting from applications but it's at least $100-$200 at this point. I feel bad for the applicants now because it's a waste of money and they refuse to allow sublets. Finally, I needed repairs last year and of course couldn't get ahold of them so I left a message. A whole month later they finally call back saying they could send someone out the next day. We scheduled for 8am. The next day I'm up at 7 and wait until 9am and nobody shows up. I decided to go back to sleep and around 11am a man is just walking into my apt without saying anything. As a female living alone, that is unacceptable. He says the property manager gave him the key because I wasn't answering the door. Fine, but 1 they have my phone number so call me to let me know the person is running late/reschedule or to confirm if I'm home, 2 it was hours past the scheduled time, and 3 at least say something when entering someone's home. Even if no one is present, at least you checked. Read the other reviews. I'd give negative stars if I could. Update: This review is specifically for Josh, the building manager at 628 N Harvard. when I moved in, and I've been until a year of living in the apt., Josh was incredibly nice to me. He told me to call him about any issues, offered that I could use his grill in the courtyard, even told me that he doesn't care if I sublease and wouldn't notify the management company (which would be a breach of my lease). Today he did a complete 180 on me. Yesterday a nice man working on the roof of my building, asked me to move my car so that remnants of the roof wouldn't fall onto it and so I did. Today I go to use the water and it's off. Then, I go to get in my car and leave and there's not one, but two cars blocking me in. Josh is outside and I asked if there was a notice about all of the work being done (as I would've prepared for it). He doesn't answer and tells me another space I could park in. I assumed he didn't hear me the first time so I ask again, nicely, if there was any notice of the work being done posted. He says there was, yet I've been home and never got one. He also tells me how if there's an emergency (1 of the 2 repairs at the moment) no notice is required, then makes a smart remark walking away, saying something like "If you had some knowledge..." Mind you, I was referring to the non-emergency work- the roof. He also said how if I ever had any questions or concerns that I could call him. I told him that he usually doesn't answer when I do. Then he comes up to my car to show me his phone how he doesn't have any messages from me. The whole time I was trying to show him messages and calls to him, he speaks over me. He continuously brought up how I'm moving out in December anyway so it doesn't matter, which in information that I did not give him. I finally asked, "Can I finish a sentence?" and he says, "No. This conversation is over" then walks away. I don't think I was able to say more than 2 words prior but finally I got out what I was trying to say (about people blocking my car in/out all summer and he never answered when I called multiple times & texted him to ask if it was another tenant's/ if we had a tow company) only to get another "It doesn't matter. You'll be gone in December." Excuse me? I genuinely don't know what's up his ***, but I've never done anything to him nor do I really ever talk to him since he's seemingly never available. This is also the building manager that let in the maintenance guy HOURS after the scheduled appointment, knowing I lived alone and am a young woman. Also for the cars blocking me issue, I had to approach the group of guys alone at night, asking them to not block my space. Apparently Josh feels that he is very good at his job though so take my review or leave it. read more

I have been living here for over two years and have been waiting on a parking spot...I was evicted from my spot with no notice during covid...I was told 2 YEARS AGO that someone was going to come down and speak with me because people from other buildings are given parking spots in our lot and alley however no one had come. New tenants have moved in and given parking spots and still I have none. I had given up however I am now 7 months pregnant and there is NO parking in our neighborhood I have to walk 4 blocks away and regularly get tickets I have 5 now. I just called and asked to speak with someone and was hung up on. THIS MANAGEMENT COMPANY IS A JOKE THEY WERE VERY RESPONSIVE WHEN EMAILING ME ABOUT RENT BUT NEVER ANSWER ME WHEN I NEED ASSISTANCE the front and back gate are regularly broken and my packages are regularly stolen I emailed them about it and they don't respond DO NOT RENT WITH THEM read more

1 star doesnt cut it -worst management I have ever dealt with in my entire life. Their apartment complex on leeward ave in koreatown is disgusting even after all these "repairs" they've been working on. I can never get in contact with management and I've now been hearing rumors they might be ellis acting the place or evicting all the residents to gut the place out fix up the building and charge hire prices. Hopefully I will be able to get in contact with someone to get end my lease and get my deposit back. Terrible in everyway possible trust me do not rent from these people. read more

I have been living here for 3 years now. Horrible service, rude women at front desk, maintenance and leasing. I have seen the maintenance people break into the apartments to get work done even outside the requested time. Also property not kept well and just renting a place at the minimum until the city comes and tells them to fix Update: they installed a security light in front of the window and now it shines through in the middle of the night from the other house into our windows. Constant problems with no regard to the people living. They just try to cover their ass from city fines. read more

We had a fantastic experience with R&E Management. We lived in a studio in an R & E Management property in Koreatown for 5 years and found that maintenance was very responsive to any problems that arose, including plumbing, structural, etc. We have since dealt with a different company in town who has really been the opposite of helpful. I would recommend R & E Management over other property companies for sure. read more

This is just one of the many every day weekly disgusting problems you'll have with R&E Management at one or many of their apartments and property if you like living in filth and getting sick and your pets being bitten by rodents then come live here and remember they change their name also read more

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Where to start! I had about one week to organize my return to Los Angeles and I needed to be within geographical proximity of my job. I chose Unit 6 at 5343 Virginia Ave as my landing pad for my first year back in LA. I knew I was walking into a shitty property management company scenario so nothing that follows was necessarily surprising or out of the ordinary for these types of places. I do like to inform others so that they can make an accurate decision on whether a particular building will work for them or not. So without further ado. R&E Management is shit. Building reeks of trash and human excrement which is often found just waiting out front where homeless camp. You may become accustomed to the smell overtime, I could not. The laundry room was the dirtiest, most disgusting laundry room you could possibly imagine paying $2k/mo for. To their credit after multiple months of machines not working and literally just ignoring all complaints, they decided to install new machines. Lucky for whoever has to remain here! First evening after moving in as I rested on a pile of boxes, something caught my eye. It was a cockroach coming in from under the front door, which was finished. Despite my efforts, over time more cockroaches were seen. I was assigned a parking spot that was apparently directly in the path of the open drain from the laundry room through my parking spot and into the open parking lot...where the stinky laundry water just sat for the breeding insects that enjoy moisture and those insects were always present. The dumpster used for trash by the whole building sits uncovered directly in front of the building so you really get to enjoy the smell every time you walk out the front. There will be also be a group of less privileged individuals waiting to peruse and rummage through your trash the moment you hand it to them or you will just have to wait til the dumpster is void of activity to feel somewhat relaxed as you take your trash out. They do not maintain gates on the parking lot and main doors to open common area are not secured most of the time. You will encounter people drinking in the parking lot and common areas and you will have no idea who they are or why they chose the most random spot to sit down and drink and litter the area. Square footage and remodeled fixtures inside the unit are decent if you feel those criteria could somehow outweigh the negative. Most people can tolerate anything for a year! The Building Manager seems nice on first meeting but behavioral pattern over the year indicates that he doesn't do anything without first hiding behind the "shitty property management company doesn't tell me anything either" excuse. I legit could not even get a 24hr work notice after speaking with him directly as required by law before they sent people into my apartment to fix the water which was coming down from the upper unit into my unit. And there were multiple serious plumbing issues over the first year. In addition to the water literally pouring from upper unit into mine, the main pipes of the building backed up and the sinks filled up and then overflowed into my entire apartment. Greasy, chunky, nasty building drainage just all over my unit, which I already struggled to maintain in the filthy building. On both those occasions, I asked for 24hr advanced notice and only on the very first incident did he bother to provide it. Other than the plumbing emergencies, the building manager was nice enough to move my packages from the front building entrance to my apartment door even without asking. It can't be ignored that while that was a decent thing to do, the reason he did that is because the front intercom and security system weren't working and he apparently had no plans to fix it. So it was either, let all your tenants packages not be delivered at all, or pick up packages and move them inside. Again, a bare minimum solution to a problem that shouldn't exist for $2k/mo. I never had any major issues with all the people I encountered in the building except for the tenants in the corner, directly over Unit 6. I don't know how else to describe the tenants other than a mother who has a special needs teenage son, who is taller and heavier than anyone else in the building. This young man suffers from something that I can't describe but he will just yell and beat and stomp on everything around him all day long. He beats on walls of other units in the common area! IF YOU'VE READ THIS FAR, BE WARNED! If you rent Unit 6, you will experience the disturbances of this young man non-stop. You will hear him stomping around at all times, you will hear him screaming and you will literally feel the vibrations of his activities as he goes about his day above you. You will never have peace unless he is asleep! If you chose to sign a lease at this location with this property management company for any reason, you do so now forewarned. If you sign a lease for Unit 6, may god have mercy on your soul! read more

0 Stars! R&E is a group of slumlords that unfortunately owns about 300 buildings in and around LA. They also go by the name of My Management Co, so don't be fooled by those renovated units, at their core you're still dealing with R&E. Having repairs done is nearly impossible, and when they do fix something trust that it will be a shady fix (I asked for a new toilet seat, and got one that had been painted white- which I figured out after using too strong of a cleaning product, gross!). We also found out our heating unit wasn't installed up to code, which meant we were living for years with a fire hazard. They don't upkeep the gutters in our building so 3 units have had serious water damage and property damage. At other buildings we have seen worse concerns and neglect. Their MO is to make your life miserable so that you move out and they can increase rent, since a lot of their properties are rent controlled. Don't fall for it! They prey on people who can't or won't fight them. If they are threatening you with eviction, they are ruthless. Don't take the $5000 they offer you to settle and leave. Just think how quickly they will make that back once they jack up the price for the next person. Meanwhile you need to pay 1st and last at a new place and pay moving costs, plus whatever higher rent at your new place, you think $5k is covering that? read more

R & E Management - Sink glazing chips easily- they won't just replace old fixtures- Yum - Property Management Near Me - Los Angeles, California

The usual toilet back up from old lead pipes into the apartment, mice, roaches, and mold. Management does not care. They never return call, no text, no voicemail. Why would anybody run this business into the ground? Things weren't like this when I moved in 12 years ago. But somebody decided to run it into the ground or I don't really know what the reason would be for not even returning a phone call. They're just so disrespectful to the tenants. They just don't care. read more

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Everyone at corporate are amazing ! They do what they can to keep their tenants happy. There are management companies who are penny pinchers and charge their tenants for every single repair. Not this one. Great customer service! Great ppl ! read more

What can I say the pictures and reviews do their justice...thanks to yelp hopefully this place gets quarantined or changes immediately and fixes their wrongs...to have an investment, one must first have great customer svc which they don't have...can they redeem themselves...I THINK NOT, until then good luck, and to add to that I give them Zero stars but unfortunately I can't post zero ‍‍‍‍ I need two more hands to give r and e investments 4 thumbs down. read more

Horrible management company the "property manager" at the property Josh was absolutely horrible called me yelling could not ever have a normal conversation and could not manage to fix washer dryer in unit for entirety of 7 years living there absolutely horrible, nice constantly coming back into unit. read more

All the craigslist postings and bulletins I've seen encouraged me to write this!! This is probably the worst management company I've ever dealt with. If I could give it 0 stars I would. I have been trying to get in contact with My management so I can get maintenance done on my apartment since October 2018 I have still not gotten my apartment serviced! Yet they call me and send me notices of rent increases monthly. They lost my January rent, and threatened me with a 3- day eviction notice... seems like the only person that works there is Alyssa in collections obviously! The only time they carry out any maintenance is when inspectors request it, but the mickey mouse job only lasts long enough to satisfy the inspector! An inspector requested that our apartment be painted inside and that our stairwell is reinforced, they painted 3 walls and our stairwell still shakes going up n down the stairs! Our kitchen and restroom cabinets are deteriorating and the sinks aren't placed properly which caused chipwood expansion in the bottom cabinets, also the sink hasn't been reglazed since they took over about 3-4 years ago. (Same exact problem in two separate rooms, wow) Our front door isn't the proper size, which keeps it from locking properly, creating a breeding ground for spiders and insects from outside, ensuring we feel the weather from outside, inside and also threatening mine and my families safety daily. Oh and also The piping above our parking structure leaks leaving rust marks in all the tenant cars. If you have a deathwish, I welcome you to my balcony, give it one nice jump and you'll find yourself on the first floor!! Become a homeowner if you can! Do not rent from these people! read more

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This company is run by really terrible, unprofessional people. All of our issues with this company were met with conflict and bad attitudes. Our "building manager" Rachel couldn't be bothered to answer messages regarding maintenance/safety issues, and was sarcastic and unprofessional when confronted. High turnover in their buildings. Once you're on your month to month lease after a year, they will make you want to move out to rent to a new tenant at a higher rate (unless you want to pay a huge rental increase above what is legal in Los Angeles.) Joe and Levi, who are apparently the "supervisors" will meet your concerns with shouting, foul language and threats of "if you don't like it just move out!" Lovely. They have one star reviews everywhere for a reason. Save yourself the trouble and rent from somewhere reputable. read more

Zero communication. Repairmen just enter my home with no appointment or notification. Today they didn't even knock just unlocked my door.

Viewing the apartment was super easy. I texted for the code and they provided it without many questions. Most of my communication with them was via text but after reading the Yelp reviews, I insisted on a phone call before completing the rental application. An employee called me on a Sunday afternoon, less than 30 mins after I asked for a call. She was super nice and informative. After being approved for the apartment, I met with Israel and paid my deposit. I received my lease via email (super easy). A few weeks later, I paid first month rent (again at the office, ughhh!!). Prior to paying rent, I texted three times asking if I could pick my keys up from the office. Each time, I was told yes. Low and behold, my keys weren't at the office when I arrived! I later got my keys from the property manager but, Israel was not apologetic that I'd been given the wrong info 3 times. Pros: Ease of viewing property. Con: Misinformation, long wait time to see Israel (it's as if no one else can answer important questions), and lapse in communication (I had to follow up alot to get questions answered about my lease). In conclusion, I found a great apartment but afterwards the process was more stressful than it should have been. Good Luck! read more

I have been renting from R & E for 10 years and have always been great. To Migdalia, Angie, Nancy & Stacey are always pleasant and prompt. They always take care of needed repairs. 5 stars all the way!!! read more

R & E feels like family. They are a small management group with a portfolio of really beautiful, historic styled buildings. I've rented 4 different apartments from them in the past 9 years and have loved each space! I currently live in one of their buildings in Rampart Village. They've been very helpful when I've had maintenance issues, patient and understanding when I've had to pay late, and flexible in times where I've had to leave my lease early or have my lease taken over. They charge a $75 cleaning fee out of your deposit at the end of your lease and are very fair about not nickle and diming your deposit with non sense charges like some other management groups do. They manage a lot of properties and unfortunately, do not have the ability to accept payment online so you must pay your rent in person, or mail in your rent check. Because of this, I have noticed that the women at the front desk are managing a lot of expectations on both ends. But they are generally friendly and pleasant. I would definitely recommend renting from this group as they have always met me half way and been very helpful over the years. read more

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I SHOULD TAKE THIS COMPANY TO COURT!!!!!! YOU SHOULD NOT RENT FROM R & E INVESTMENTS I lived in a R&E property for over 5 years. I accidentally under paid rent by $30 for two months, no one gave me notice, no one called until... One day I got a call from R&E asking me if i plan to do anything about the eviction they were getting ready to file against me. I got out of work early and went to the office to straighten out this simple mistake. Long story short the office staff made me believe that if i did not agree to vacate they would file a eviction for a underpayment of $60. I asked to speak with the owner and expressed my desire not to move. The owners would not speak with me, and I was told they wanted me out so they could raise the rent. I was pressured and I singed agreement that I would move out. Because I did not want a eviction on my rental record. My mistake. Additionally, I ended up doing most of the maintenance on my place, driveways were never paved or sealed correctly, and when I did leave part of my deposit was deducted for materials that know were cheaper because I told the landlord several times how to order individual mirror closet doors, R&E does NOT listen to their middle mangement. But the rent went up every year. read more

This is absurd R & E management just started managing the property a few days ago. Yesterday I noticed not enough hot water, water pressure and no light in the exterior of the property. I called their emergency line no answer. This morning I woke up to no hot water, no water pressure and still no light in the exterior of the property. I called the emergency line no answer, left a voicemail. I received text that a "plumber" would call, no call was received. A "Plumber" showed up for 5 minutes and nothing was fixed. I called the main office spoke to Nancy she informed me that a electrician will show up within 30 minutes to an hour around 11am and until now no one has showed up. I've been with our hot water for over 12 hours now and the ppl at the office are not very helpful with a ETA. Right now they are in violation of 106.3. (a) It is hereby declared to be the established policy of the state that every human being has the right to safe, clean, affordable, and accessible water adequate for human consumption, cooking, and sanitary purposes. They claim they have been in business for over 35 years and they take pride in themselves on top notch customer service. (Questionable) They ensure that your tenancy will be pleasant and worry-free. (Questionable) They have a full team of dedicated professionals making sure you receive the highest level of service. (Questionable). With over 35 years in business and have the worst reviews on Yelp, google and BBB. Sounds like a bunch of trash. I won't even waste my time contacting them for any maintenance emergency, I'll just go straight to the housing department and submit my complaint. I recommend everyone else doing the same. As a property manager of 10+ plus years, this is not how a property management company should operate when they have a maintenance emergency. read more

ZERO stars. We have leaks and the termites actually gathered in the living room. They do patch repairs with paint that doesn't match...but they don't care. They ONLY care about money, NOT their tenants who line their pockets with $$$. The carpeting in the bedrooms is DISGUSTING, stove n fridge are old and nasty. I've painted parts of the apt. myself because I'm trying to make my surroundings liveable. One word...GREED! I've managed an apt. building before, and although the owner was annoying, he CARED about his property...had the windows washed, vacuumed every week, changed lightbulbs ..etc. My dog n I fell down the cement stairs because the manager here doesn't give a crap about anything, and they didn't change the timer on the outside lights after daylight savings time. Nancy is the only decent person that works there.Esther, the owner is lovely, but she's not involved anymore. read more

I have lived in a few places and R & E are great people. Let's start with my manager Nancy: Whenever I have needs for my unit she jumps on it and makes things happen. She is the reason I have no problem signing a new lease. Maintenance: Angie is very punctual and sends a crew out to take care of the property immediately. Their is never trouble with their team and she always follows up. Thank You for everything R & E read more

Great friendly staff! all of my maintenance issues have been resolved in a timely manner. read more

Out of all the apartments Ive ever had in my life this one was the shortest one I lived in: 5 DAYS. I was relocating back to LA from overseas. I was in town for about a week. I signed the lease and flew back to finalize my packing. My apartment was at 7706 Norton Avenue #7 in West Hollywood. During my short trip I noticed the walls were broken down. There were loose pieces of pipes everywhere and there was alot on their to-do list. The "promised* me that they would have it completed in 2 weeks (my move in date.) This was important as I was leaving another unit overseas and didnt want to pay double rent. .. 2 weeks later I phoned the property manager (72 hours before I arrive at LAX.) In his broken English / super thick accent and a poor cell phone reception , he told me that indeed everything was ready. Mind you - he manages 20 PROPERTIES. So I finally get to my apartment on December 1, 2013 OMG - WHAT A NIGHTMARE. 1) Old ceiling fan was on the floor 2) Water did not work in the ktichen 3) Dishwasher & oven werent clean 4) Toilet seats werent replaced. There was pee stains along the sides and a brown curly piece of pubic hair on the seats. 5) One of the bedrooms still had carvings on the floor (must have been a kids room at one point.) 6) Heater only worked in the hallway. 7) Smoke alarms constantly going off between 1am-7am as the hallway was being heated up. 8) Screen feel out of the window 9) Screen by main entrance was easy to remove thus making it easy for anyone to break in. 10) Parking was unstructured. It was unclear what the garage was for as it clearly wasnt defined. 11) Bathroom sink had a toothpaste cap stuck in it. 12) Dirty blinds with missing tabs. That Monday, I called the "sales rep" Brian Chavez and didnt get a returned call until I had to chase him down. I had to phone their office 3 times, send faxes, and multiple emails to then get him on the phone on the 3rd attempt. For the record, I placed in quotes his title because it takes more for a rep to do an efficient and competent job. Instead he is a free ad placer on Craigslist, Rad Pad/Hot Pads, etc.. Anyone including a teenager can copy and paste an ad. Yet he fails to deliver. I wouldn't trust him to clean a toilet that's how incompetent he actually is. Then the water was shut off that day for repairs. I ddn't have a notice left for me or have it relayed to me by the building manager. Yet there I was in less than 36 hours facing too much nonsense. Too much drama for less than 48 hours of being there. Typically one would have their thoughts on more important things after relocation, not me! Instead my thoughts were geared towards wondering how long I was going to live in that hell hole. Well.. I finally snapped 2 days later. I told them that I wanted out immediately. They apologized and pro-rated me for the 5 days I was there. I figured the walls had to be broken down again as there was a pipe problem as well. Though I appreciate their apology and a refund on the spot, it made me have to make quick decisions and take what I could get as the moving truck was clearing customs in a matter of days and my stuff would be on its way. I had to re-route the moving company to a new address. Though the new place is outside of the scope of this review, I placed my trust on R & E. They didnt deserve it. I had to take another apartment elsewhere that became a bit confining with the circumstances around me. It too me a year and half afterwards to be able to move. I do not recommend any apartment by R & E. I also caution anyone using Rad Pad/Hot Pad. They are simply not worthy of trust. With too many units on their roster, they neglect quality. Also they way the have the management of the property structured needs a serious re-invention. Furthermore, it would be in their best interest to make sure the managers speak English and manages less buildings. Having a manager handle 20 buildings with today's market value isnt prudent in keeping a tenant. They couldnt retain me past 5 days. Thats how awful this experience was Total amateurs. Surely I could understand if it was their first day or month of being in business. However after a few decades of being in business, this was unacceptable. It was a rotten experience that cause me time, grief, money, and stress. I think you can get a better deal in Compton, Watts, and/or South Central. I recommend to those that are renting, if you are unhappy, get out of there. Take them to small claims if needed. Sue Sue Sue! Ive taken a few landlords to court and have won each time. The best part of having these reviews is that you can obtain witness to R&E poor standards. Finally, I uploaded over a dozen pictures on Yelp of the above list. Though they arent below the review, they are listed on R&E profile so be sure to check them out. read more

Wish I could give these guys zero stars. I don't even know what they actually do during the day?? Totally unresponsive and even worse at communicating amongst themselves. They use lock boxes to show the houses rather than greet you there themselves, offered us a rental only to give it away to someone else within 12 hours, after we had been to the bank to get them a certified check for the deposit. Heartbreaking. They are the embodiment of everything that is wrong with the rental industry. Soulless, slimy, and stupid. read more

Negative stars if I could. The most disgusting buildings I've ever seen. Management does nothing and refuses to reply to emails and phone calls. Cockroach infested, black mold, faulty security.. etc. Property manager threatened my neighbor and has physically lunged at and creeped on others while incapable, too old and not healthy enough to carry out necessary job duties. Never in my life have I seen so many health and safety issues being neglected for months on end. There have been multiple reports from the department of health and safety. I could go on and on. read more

BEWARE! SCAM!! SERIOUSLY! Saw an apartment on Zillow managed under R & E and I proceeded with trying to get a viewing. There were a couple red flags I probably should've considered before even wasting my time. 1. Never spoke to someone, not over the phone or in person. Strictly text. Which is odd because the phone number listed is their "office" phone number & Im stumped at what business/company EVER uses text messages to communicate with clients. Called: no answer. Text: after 2 hours, got a response. 2. When someone (cant even say the name, let alone if it was a man or woman) texted me about viewing the apartment, they gave me a code to open a lock box on the front gate of the building which had the keys to the apartment. Yep. Just outright "here's the code, go check it out yourself" ...yet to meet/speak with someone directly. 3. After checking out the place, I liked the area & it was a nice apartment. Unfortunately, that was all that was nice about this experience with R & E. After very unreliable text conversations that would have me waiting 2+ hours for a response, I finally got to fill out an application. 4. I filled out the application which I was told would take 1 business day to process. I was curious to find out when I should expect to hear back about the pending application, so I sent a text. The "agent" responds with "sorry we just received a deposit for that unit." Mind you, this is less than 24 hours since I submitted the application. So grateful for my bank to block the charge for their $60 application fee ($30 each for my husband & I). Its honestly hard for me to believe this company even exists, & that I wasn't speaking to some AI robot through text. But the fact that they have PLENTY of negative reviews from their own residents is the only reason I can think of to say that this is a legitimate business. Are there options for negative stars on Yelp? No? Once there is, I'll update this review. 1 star is entirely too generous. read more

It came to our surprise that R & E Management, Inc. manages several rental properties in Los Angeles. Rental properties that are currently sought after by consumers in Los Angeles and out of state because they are either near Downtown Los Angeles or in Highland Park. For instance, the apartment complex that we live in is in excellent logistic proximity to schools, sporting venues, clubs, bars, museums, and transportation channels among other Los Angeles amenities. In short, a classic supply/demand situation that people are willing to pay for a 1-bedroom apartment as much as $2000.00 (or more) in 90042/90065 area without a parking spot. They also have an affiliated company named My Management Co Inc. Yet, the current apartment complex that my wife and I currently rent from the rental property that manages for the owner/s has been cited for several high and low level code violations in the past years by Los Angeles City Inspectors (HCIDLA). Moreover, as a whole, the apartment complex is not kept up and/or is there any consistent short term and long term building maintenance. Not too long ago, parts of the roof were finally addressed as water leaked in, plumbing problems exist, lack of 24-hour security, unsteady electricity (Yes, the electricity goes out in 2019 in America!), and the shutting of water without at least a 24-hr. common courtesy warning is routine to say the least. There is an onsite manager, however, the neglected and lack of apartment maintenance speaks for the manager and the rental property in charge of managing such prime real estate. We scratch our heads because how in the world is the owner able to find an insurance company to cover this one particular parcel and pass the insurance safety lists. If you were to take a look at the tenant parking to say the least; it is a huge potential liability as it is at an incline, numerous pot holes exit, lack of closed secured gates, and vehicles race in and out or are in the right of way of tenant foot traffic. And that is just the tenant parking lot. The unit that we rent does not have steady electricity and the city inspectors recently cited the owner to correct the malfunctioning fire smoke detector and lack of heater fire wall in the unit to name the least. Coincidentally, we have read other reviews here on YELP, the Better Business Bureau website, and other sites and can definitely empathize with current or past tenants over their frustration and unfairness as tenants renting a California unit. Again, we are amazed on how in the world would you want to mismanage a business that provides consistent revenue for the owner/s and jobs for folks. It is in our opinion, that the strategy of the owner and/or rental property is for us tenants to move out because how we are treated and therefore become feed up and live and/or to "simply put up and shut up." We are customers. We are consumers. We are people and have basic rights! R & E Management Inc. has a lot of potential but it appears that most if not all of their leadership and their employees have only one thing on mind...MONEY! The moment a tenant does not pay rent on time an immediate 3-day notice is place on your door by the onsite manager. However, when you need your electricity in your unit to be turned back on or other type of rental unit problems, be ready to wait or be ignored. Therefore, if you decide to rent from them, please be ready for this type of behavior. Therefore, the R&E team received 1-star from us. Their customer service earns 1/3-star because they will cut-off communication or ignore their tenants without any common courtesy. As a California property rental business they earn a 1/3-star for neglecting basic consistent maintenance inside and outside their rental units while collecting monthly rent. And the last third is earned for their unprofessional approach in managing the rental parcel that we live in and having very poor tenant/owner relationship. Good luck! read more

R & E have always been like family for the 9 years that I lived in one of their complexes. They were always available to take care of any issues or questions I had and are very down to earth and reliable. Upon moving out, I was given my security deposit back in full. R & E helped to make my time in Los Angeles a wonderful experience as I was so in love with my apartment. Their complexes are modern while keeping an element of that old Hollywood style. I would never seek management elsewhere in LA as they are trust-worthy, friendly and all around great people. I highly recommend them. read more

Pretty awful -the pool Has never worked and my mail gets constantly stolen! When I contact them I get ZERO RESPONSE read more