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    R & H Mechanical

    3.4 (5 reviews)
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    HVAC installation or replacement

    HVAC system repair

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    3 years ago

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    V. Scott C.

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    5 years ago

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    CM Heating

    CM Heating

    3.8
    (217 reviews)

    CM Heating did an excellent job from the first person who came put and talked us through our new…read moreHVAC systems options to the installers and most recently, Tobin, who came out and inspected a potential problem I reported and provided a ton of great information so we can optimize efficiency and longevity of our systems. Everyone has been really great to work with. May 2024 - I finally scheduled our annual maintenance. They sent James out. He was fantastic. A wealth of knowledge, polite and professional. I signed up for the annual maintenance plan to save money. He made good recommendations based on my needs and concerns of my allergies. Much appreciated! 2026 update - our heat pump stopped working and needed replacement parts. I paid for them to send a tech to diagnose it and they followed through with the work which is under the 10-year warranty. Tech, Hagen was very nice and professional and made sure to answer all of my questions. Kudos to the office staff, Brittny, Erin and everyone who took my calls while I was eagerly waiting for parts & repair. They treated me very kindly and proactively communicated each step of the way. I hope that this fix lasts a long time, or at least until we upgrade to a newer, more environmentally friendly unit.

    Their tagline is "there is no beating CM heating" but it should be "no beating like the one CM…read moreHeating gives your wallet." $600 for a regular maintenance and replace parts under warranty for a unit they originally installed incorrectly. They are actually very friendly and customer service oriented when you call them, but not surprisingly their business model is built on grossly high margins and milking as much labor revenue as they can. They installed our air conditioning a few years back and connected the wires wrong. It seemed to work fine but would shut off on days when the temperature got too high. On my first "complimentary" service call, the technician noticed the install was wrong and fixed the wiring. It worked fine. Fast forward a few years to my first paid service call. They set an appointment and then cancelled the evening before and had me reschedule. First world problems but it is hard to arrange your schedule to be around for the service window - so I complained about the inconvenience. On the day of the actual service, two parts were found to be "out of spec" and while the parts were under warranty, they still charged 30 minutes of labor to install them. It rubbed me the wrong way because the call itself is already expensive ($379). That price includes a filter replacement, a cheap one-month filter that doesn't even properly fit the unit. I asked if I could skip the filter and have the price reduced. Of course the answer was no. So they are getting great high-margin revenue from the call, but they couldn't resist tacking on another $160 to replace "out of spec" parts that probably weren't needed. Everything was working. The technician was nice. He even called management to ask if he could waive the service charge. See his notes in the picture I shared. Management valued $160 over any future business. Compare that to The Garage Door Works, who similarly missed an appointment with me and proactively offered a discount on a new door installation as an apology. Or Les Schwab Tire Centers, who fixed a flat tire for free on a tire they didn't even sell me. Just a courtesy. At the end of the day it wasn't the dollar amount, but the fact that they would rather squeeze another 30 minutes of labor out of me than extend a courtesy after two sub-optimal experiences to earn my continued business. It says a lot about what kind of company this is. I left a message for the manager, voiced my frustration, and gave them the option to call me back if they felt they could help. No call. So I wanted to share this with you. It's not unusual for these companies to have bloated rates/fees/prices, but many have the decency to earn your business by going above and beyond, especially because they know how much margin they are already getting on things like service calls. CM behaves differently. My advice is to check out Greenwood Heating and Home Services or Aurora Plumbing instead. I haven't tried Greenwood yet but I personally had a great experience with Aurora Plumbing, and when you shop in their store they have experts who actually want to help you solve a problem. Do business with people that demonstrate customer service through their actions and not their marketing and customer service call scripts. Let me know who you think I should use going forward.

    All Phase Heating and Air Conditioning

    All Phase Heating and Air Conditioning

    5.0
    (3 reviews)

    All Phase has always been quick to respond to any and all questions we might have regarding our…read moreheating & cooling system. All their employees are well trained, professional, willing to listen and check out any issue you might have or think you have. We are so thankful for this company and how they make sure to take care of their customers. Thank you to owners, John and Scott, and their entire crew.!!!

    I got acquainted with All Phase Heating this year when my furnace went out. This happened last…read moreyear at this time as well, and I called a different large, well-known company. With this larger company, I spent 15 to 20 minutes enduring up-sales from the technician once the furnace was up and running. Then For several days I endured phone calls from their office doing the same. I finally agreed to a "free" home inspection to "improve my energy consumption" (which didn't seem to be particularly high). The final quote and hard sale carried a $2000 price tag. This tactic always puts me off so this year I tried All Phase and----wow----what a difference. Joe came out within 30 minutes of my call and found and fixed the problem quickly. He spent HIS time showing me the cause of the problem, explaining what he'd do to fix it and giving me maintenance recommendations. He also directed me to Lowes for filter replacements saying they would be cheaper than going through a furnace company. He did advise I sign up for routine maintenance every year as that would also cut the repair costs. I so appreciated his time and information, nobody told me these things last year during all the up-sale. On top of that All Phase has great service for a better cost than the well-known, hard-sell company. I will always highly recommend All Phase to anybody in the market for furnace installation or repair.

    Nordic Temperature Control

    Nordic Temperature Control

    4.2
    (5 reviews)

    We had them install a new furnace in 2019 and it was a lot less expensive than we thought it would…read morebe. Since then their service has been very professional and all the techs we've met were very friendly and helpful. Recently a part went out on the furnace and they replaced it at no charge under the warranty. I can recommend them with confidence

    Well I spent thousands of dollars with them for a new heating and ac system. It is really sad that…read morewhen I try to contact them I get either an answering machine or someone who says I will get a call back. Then I never get called back. This has happened more than once over the last few years. They were in contact with me alot when I was buying the system and when they wanted the second half of the payment after the install. But since then they don't seem to care. So I don't recommend that you use this company if you want any after install service. I love the new system but I wish I would have used a different company to buy it. Update: I had a different company come and service my AC. Come to find out there was a really slow leak ever since the installation. A small valve was bad and bent at the top. When the original installation was done they told me there was a small amount of freon missing on the first check up and they would see where it was on the next service. But I have not been able to reach them since. It cost me 450 dollars with a different company to fix it. It should have been a warranty situation but Nordic was not nice enough to return my calls. They were referred to me by Fisher Construction Group so I thought I was making a good choice. But my choice has been a major disappointment!

    R & H Mechanical - hvac - Updated June 2026

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