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R & K Automatic Gate & Access

3.3 (4 reviews)
Open • 7:00 am - 5:00 pm

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Ergeon

Ergeon

4.5
(119 reviews)

Love that they do a video call for estimates. Super friendly and informative and no pressure. I…read morehaven't got the work done yet but they are in the lead. So far they have been the best price quote so far for the same specs

Company lacked customer service and professionalism. It was extremely difficult to get in contact…read morewith the project manager or someone else with the company throughout the process. I was quoted one price and was then informed that I needed something else with a different price when the installers came out.the price went up $1200 when the installers came out to inspect prior to the project getting started. I explained what I wanted when I spoke with the rep and was quoted something else. The company does not attempt to hear customers out. Their response is "page 6 of the contract you signed." It's pointless to speak with them about anything. I should have went with another company after waiting for almost two hours for someone to get back with me the day of my install but I was tired of looking for someone to do my fence. The fence was supposed to be out in the found but thy did not happen and there is still space at the bottom. I wanted to update my review since Peta, escalation manager reached out to me to try to rectify the situation. Peta sent me a gift basket and submitted a refund of $600 with the hopes that I will take my review down. I informed her that thanks for that but I will not take my review down. On the contrary, a day after speaking and receiving text messages from Peta. I noticed that cats were getting in my backyard and was wondering how. I went to my backyard only to find two pieces of my fence missing. I reached out to Peta via text and still have not received a response. My fence was completed on 7/16. How could it already get broken. This is insane to me when I was informed the wood is sturdy.

R & K Automatic Gate & Access - fencesgates - Updated July 2026

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