I would say the experience was 4 1/2 stars as overall I'm very happy with the awning that Creative…read moreAluminum installed. Everyone I communicated or interacted with from beginning to end was professional, their quote was the best of the ones we received, and the job was clean and well done . Zach and Alex were terrific and built and installed the awning in basically one morning, but had to finish up the following day as they needed additional material. It was a little disappointing that the gutter did not match the rest of the awning, but it wasn't a huge deal and the only reason I didn't rate 5 stars. I would recommend the company and would use them again if we need more work done in the future.

Called and set up an appointment for a bid. I explained that I travel for work constantly and…read moreneeded specific days. We set a day and time. I was coming back from a work trip a day early to meet them. I receive a call the same morning saying that they're sick and can't make it. Then we set another time. The night before they call me to say they have another job they have to bid. Obviously that customer must have been more important than me. I had this set up on the one day I was home. I requested a call back about them cancelling on me twice and nothing. Unreliable company, do not call them. Ended up buying a 4K pergola from someone else. They actually showed up, it was so simple and a great price.

Will the CEO came out personally to identify the source of my pool problems and recommend…read moresolutions. He explained why he made the recommendations he did and was eager to point out the least costly solutions first to save me time and money.

My pool had turned into a swamp (frogs included) and they were able to return the water back to its…read morecrystal clear swim-safe condition!

Excellent service, on time and frank was very helpful explaining the cemetery of the water to me…read more Highly recommend this company. Excellent pebble scape job. Gordon Dudley

We hired PPP to chip out our existing pool, repair cracks, replaster, replace the ladder, install…read morean auto-leveler, and replace the pool light--basically a brand new pool. The quote was on par with other companies, and our pool guy had recommended PPP so it seemed like a no brainer. It took a really long time for the work to be completed, and there were nonstop additional costs all along the way. The gentleman who did the quote botched it, and at one point we had 4 gentlemen from PPP come out (including the gentleman who gave the quote) to our house to discuss all of the additional costs. They bickered amongst themselves and told the gentleman who gave the quote that he did a poor job, and then they walked him around the yard to give him pointers of where he should be looking for future quotes. It was awkward and unprofessional, and in the end we agreed to split the cost. After that, communications became extremely curt, all of the work seemed to be done much more sloppily, and we are still waiting for them to come back to fix the ladder that they installed incorrectly. When friends ask me who did our pool, I tell them "Pima Pool Plastering, but I do not suggest you use them".

I hired Jeremiah Hannah in Apr 2021 when his business name was different; I believe it was A Tucson…read morePool Guy, or A Pool Guy. He serviced my pool from Mar 2021 to 2nd week of June. During this period is when he changed business names because of unfavorable reviews and rating. He charged $95 a month, with me paying on the 1st of the month for that month, i.e 1st of June payment pays for the whole month of June. The service included bsckwashing, skimming, and cleaning walls. He also would check, not repair, equipment; chemicals were not included. I paid via auto check sent to him by my bank, with him receiving the check on the first of every month. For Mar thru May, service was terrific. He noticed a filter leak, and other malfunctions that I had my home warranty fix. He missed the week of 21 Apr, and 2 June. When he showed up on the 9th of June, he said he couldn't service my pool anymore. He agreed that I did not owe him anything and he would not cash the check he received for June. Fast forward to 9 July, and guess who cashed the check for $95. I texted him, and he said he would check and get back to me. Here we are on 5 August and nothing from him. He has not returned phone calls or texts. Jeremiah Hannah lied to me and stole from me. I will never recommend him to anyone.

I hired Jeremiah to do a sand filter change. He charged me for sand that wasn't needed, stating I…read morecould use it as a weight for my son's basketball hoop. Nice guy at first, but not honest.

We've been trying for almost six months to get a replacement part which was still under warranty…read more Keep following up and told repeatedly "it'll be here soon." Was told it was in transit. That was months ago. They have not reached out to us even one time. Woman in office blamed someone else for not following up and said she'd endure it got taken care if. We've visited in person and called repeatedly. I would not do business with them again. STILL WAITING!

Taking Advantage of the Elderly and Disabled! BE AWARE THAT…read moreE-KONOMY POOLS HAS PURCHASED OTHER POOL COMPANIES IN THE TUCSON AREA! -Be sure when establishing service with a new pool company that it's NOT owned by OR associated with the owners of E-KONOMY!!! -Let's begin with my 80 YEAR OLD DISABLED widowed mother who used E-KONOMY Pools and was taken advantage of. -Charged for chemicals not used -Paid to have pool drained, power washed, tiles cleaned and PROMISED that this special tile chemical they charged her extra monthly for would prevent the calcium build up from coming back! Well you guessed it! It came back to which E-KONOMY Pools response was that they "didn't guarantee it wouldn't come back" and stated that the pool tiles weren't being maintained! WHAT? She paid E-KONOMY Pools for weekly service including brushing the tiles and pool, chemicals and services which were ALL part of the job and maintenance she was promised! -E-KONOMY Pools stated they would be happy to come give her a quote to have her tile cleaned...again...WHAT? Yet E-KONOMY POOLS has NEVER missed a monthly withdrawal from her account! Not to mention she hasn't been able to get into her pool for years-but just wants to keep it beautiful and maintained. -Ring Camera recorded Technician entering her backyard and leaving 10 minutes later. Once again not brushing pool nor checking chemical levels. Pool left with algae growing on sides when inspected. SHAME ON YOU E-KONOMY POOLS and your ridiculous excuses! What other Elderly and Disabled persons are being taken advantage of by this company? Unbelievable and absolutely not ok! Then there's our pool: -EVERY SUMMER...EVERY SUMMER- Pool Technicians falsifying documentation related to services rendered (and verified as falsified by Supervisors following up that Technician had lied). -Being told when lodging a complaint with E-KONOMY that GPS showed Technician at our address for 30 to 40 minutes. That is until our cameras showed Technician parked out front of our home for 20 minutes on their phones then coming into backyard for 10 to 15 minutes of service which showed them NOT brushing the sides, nor testing the chemical levels, nor backwashing which are the services we pay for on top of chemicals. -Now don't get me wrong-Fall, Winter, and Spring there's really nothing to do except check the balance...during those months we haven't expected nor asked the Technician to backwash except maybe once a month if needed but yet we pay the same amount all year. Not a problem-BUT do the job when we really need it during the SUMMER! -Camera recordings of Technician lowering pool water level then taking a picture and sending it to the company stating "water level in pool too low to backwash" so he didn't have to do it. -Been charged TWICE in one month for services and over charged for chemicals. -Continuous company turnover -Asked NUMEROUS times for quote on sand replacement for filter and NEVER received a response. These are just a few of the FRUSTRATING events without writing a book! We all work hard for our money and expect to get services agreed upon-not with this company where you're having to beg for good and fair service! I guarantee you that the owners of E-KONOMY Pools wouldn't put up with the service their customers receive.

Valley oasis came And fixed my spa…read more. Kudos to getting it fixed and having the right parts on hand . Also thanks to Noah Who tries to walk thrubit via FaceTime . My pool Is up and running

Update number 2 and it will be brief…read more After posting my first update (and, if we're being an honest, a public post on Facebook in which I tagged Valley Oasis and mentioned a potential lawsuit), I was contacted by Noah through Facebook Messenger, and my husband received a phone call. Noah came by, looked at the pool, and a couple months later all of the issues were fixed. The hole under the waterfall was patched, the Venturi nozzle was replaced, and the damage to the decking was repaired and the entire surface coated in a grey cool-decking type material. My water bill has been cut in half (amazing how much water can quietly leak from a pool). Why only three stars? Because it shouldn't have taken that long to get someone's attention. If you go with this company, keep on it and stand firm.

Think twice before hiring Alpha Pools. Our experience involved poor customer service, little…read morewillingness to help when problems became complicated, and service reports that did not match the actual condition shown in their own photos. When concerns were raised, the response was dismissive rather than solution-oriented. Based on our experience, we cannot recommend this company to anyone expecting accurate reporting, dependable service, or genuine customer support.

Quick response; arrived as scheduled and work completed efficiently. Not the least expensive and no…read morefrills but change of sand completed. Did not like where some left over sand was discarded and I asked for a complimentary O ring (since a senior discount was not available) but that was not granted. Brad is knowledgable and professional but the customer service was offered by the keyboard person,Blair, (I think) who answered questions promptly and completely in a friendly manner.