I had a small leak appear on the ceiling, no clear cause. One company came out and recommended…read moretearing out the entire ceiling to look for the issue. Aqua Flame traced the leak all the way to the attic and a likely faulty A/C unit, without cutting into any of the wall. They charged me nothing for diagnosing this issue and recommended we call an HVAC company. It was refreshing to know that Aqua Flame is not in the business of trying to sell you something for the sake of selling, but rather, they truly care about their customers and fixing their problems - even if it means the next call is to a different company.

I had a plumbing leak one evening after work and I looked online for an emergency plumber and found…read moreAquaflame. They were at my house in an hour. They stopped the cause o f the leak, calmed my nerves, because I was stressed, and scheduled a time to return the next day. They were very helpful throughout the process and communicated every step of the way. They gave me an overview at the beginning and checked in with me throughout the process. I had a lot of questions because I didn't know anything about plumbing leaks and water damage and I had never filed an insurance claim for my home. I appreciate the guys at Aquaflame!!

we had a water leak coming from the second floor to the first floor. Had to get this addressed very…read morequick. Called these guys late at night. They responded right away and I had someone at my house within 45 minutes to look at it. They help me prevent a much bigger damage and did a job quickly and efficiently. They worked with my insurance company and got everything resolved and save me a bunch of headache as well. Will definitely recommend them for others!!

*** Updated Review *** Initially, we were unhappy with the…read moreunsafe mold removal practices in our home. However, Neier from One Stop Restoration visited today, took full responsibility for his workers' lack of adherence to industry guidelines, and apologized profusely. He offered to leave equipment to eradicate spores in the entire house, oversee future work personally (or someone of his level), and send a third party to test the air for mold to ensure full abatement has been achieved. We appreciate his efforts to remedy the situation and make us feel safer! Some of the best customer service we have received. Thank you Neier & One Stop Restoration for following up on our concerns.

I contacted Top Choice Restoration after the rental home I am living in experienced water damage as…read morea result of a broken and leaking hot water heater. The leak happened five days prior and I have just been able to get a plumber to install a new hot water heater. I explained this to the gentleman who picked up the phone (he explained he was one of two techs) and he said they could come between 3:30-4:00PM to do an estimate; with the understanding that the landlord (who is living abroad) would need to sign a service authorization. Unfortunately, Top Choice was a no-call, no-show. I attempted to call them back but they did not answer. It's now 7:17PM and it's too late to get anyone else to the property; I called and made the appointment at 12:25PM. This is incredibly disappointing as water is very destructive and each day becomes more dangerous (in terms of mold) and costly to repair. It would have been my expectation that knowing this, if they were unable to come out to property, they could have done me the courtesy of at least letting me know. I am giving two stars because the customer service over the phone was pleasant. I am just disappointed that is where the pleasantness ended.

Do not trust this company. And especially do not trust Michael. He will make all kinds of promises…read morethat he cannot deliver on. The work is sub par at best. They never show up on time. Well, maybe once in four months they showed up on time. In an attempt to fix one thing they break three other things. Michael, has had five screaming matches with me because I asked him to do what he committed to doing, which is to get my house back in good shape after a fire. And he's dishonest. He builds insurance company for repairs that are not needed. That should've been a red flag for me.. and monies that are not rightfully his. He expects me to pay for the materials that I had to Front money for. In other words, he wants to be fattened while the customer is left, having not been made whole. I would love to give a great review, but that would be dishonest. And normally I would not give a bad review. But honestly, I did attempt to protect the next person, I feel it to my duty to tell the truth. Run~ ~ ~ Oh yeah, when he doesn't get his way, after screaming match, he will threaten you. This is standard fair for him. Unprofessional, unqualified. In fact, I may even report him to the contracting board. If you don't believe me, there are other reviews online at BBB complaining about them. I wish I had seen them prior . Run ~

The service was excellent, the men came out on the first day and took up all the flooring And suck…read moreup all the water and took out the flooring. They came in do the job. Thank you so much for your service.

Awesome, immediate service! My outdoor water faucet broke causing water to flow into the crawl…read morespace. As soon as we discovered the problem and turned off the water, we called SERVPRO. T.J. and Nathan arrived in a short time, extracted the water from the crawl space, removed damaged insulation and set up fans to dry the area and prevent mold. In a couple of days Triston and men arrived to check the results and remove the fans. I hate that it happened but glad we called SERVPRO.

No follow-up on a job. Left stains/paid $200 for nothing. New house just wanted a refresh with…read morestain removal. Had such high hopes.

Good morning to all, I was truly impressed with the cleaning of my entire carpet at my home last…read moreweek, by Mr. Williams, and his team, the work that was performed by this team of professionals, truly amazed me! the service provided was very impressive, for now on I know who I can call for all of my future carpet needs. Thank you so much queen, for the amazing service's provided by your team. Please believe me, if any of your home, or business should be in need of a complete professional carpet care, I promise you that Queen Quality Carpet Cleaning and Flooring Center; is all you will ever need. Just don't take my word, call them and I promise that you will be satisfied with their full carpet care service. Sincerely Dennis Hill

I flew to GA to help my nephew with settling an estate. The house had been empty awhile and the…read morewasher leaked water onto the floor, items on the floor, the walls, and more - black mold set in. The mold was horrid. I sent a request via Yelp to CAT and Roddy showed up to give me an estimate. The finished job looks wonderful. The moldy floor was replaced, and so were the walls and all appliances put back together. I'm so grateful for the quality of service, professional employees and working with me from Texas.

Great job, very reasonable price, quick to help, thorough, clearly cared about making our home well…read moreagain. We discovered mold in a storage closet in our condo after a pipe upstairs cracked and began slowly leaking. CAT Recovery Services came up with a plan, gave us good advice, coordinated with our insurance coverage, worked us into their schedule, and took care of everything. Each member of the team was pleasant and supportive during what was an upsetting time. They were professional and took great care to contain the area they worked in so that we could use the rest of our home during their work. Highly, highly recommended! Thank you, CAT Recovery Services!