We had such an outstanding experience with Jeff Hunley, Landon, Mike and the entire crew at Abco!…read moreWhen our air conditioner was on its last leg, Jeff came out right away and took care of everything with honesty and professionalism. From the very first call, they were responsive, on time, and made the whole process stress-free. He did not try to upsell or pressure us into anything and it was evident he only wanted what was best for us. The team worked efficiently, explained everything clearly, and left our home spotless when they were finished. Their honesty, timeliness, and quality of work really set them apart from other companies we've dealt with in the past. We were so impressed with the air conditioner install, we scheduled our furnace replacement as well. This was completed today and we had just as great of an experience and feel at ease knowing this was installed safely! If you want trustworthy, hardworking people who truly care about their customers, this is the ONLY HVAC company to call.

When my heat went out this winter I called ABCO for service. From the first call, ABCO staff were…read morevery helpful and responsive. Landon, the technician, quickly diagnosed the problem. He performed a temporary fix to get the furnace running until new parts arrive. All and all this was a positive customer service experience. They did a fantastic job from the moment I reached out to them till the final install of a furnace. I highly recommend ABCO.

I had big issue With a google nest thermostat not working . So I was out of cool air for a few…read moredays . When I called to get a person to come out " thank you David " he got my old nest back on and working so now my home is cool . I'm glad they could come out and I didn't have to wait long at all Cost was very affordable for me for services rendered . If I need any future help with my heating and cooling needs I'll definitely give Tony's a call .

$300 for a weekend visit to check out our furnace that completely quit on us. Needed a new part…read morethat we were told the tech would check on and get back to us. Well, he never got back to us, and when we called him, we were told he would check and get back to us. Never happened. Called the main office this morning, only to learn the part was not available and had to be ordered and wouldn't be in until tomorrow. The most horrible customer service I've ever experienced. But hey, they got $300.00 for basically NOTHING.

Nick and Vasili came out today to resolve an issue caused by a previously HVAC contractor sent to…read moreus back in 2022. The two gentlemen were prompt, professional and exceptionally competent at their craft. They made right a situation that a sub standard contractor horribly botched. These guys were awesome and very customer service oriented. Overall the experience with Detroit Heating and cooling has been very positive. I would recommend them for your HVAC work above others.

My 25-year-old furnace was limping along, and it was finally time to get a new one. I knew this…read morepainful day was coming sooner than later, and I didn't have a clue where to begin. I went through the three-estimate process (highly recommend it because you learn a lot!), and I chose Detroit Heating & Cooling. This was a significant purchase for me, and they were incredibly helpful and super patient. The installation went smoothly without any scary surprises. Justin and Travis were knowledgeable and professional. Justin explained the job and also showed me how to change a humidifier filter that hadn't been replaced in 15 years--oops. They are experienced and honest, and their pricing was very fair. I always dread dealing with any kind of home repair or installation, and I felt like DH&C genuinely worked in my best interest. Highly recommend.

Derek dod great work, shower valve replacement, dishwasher installation, faucet and disposal…read morereplacement. Timely, clean and fair price!

I called for a quote on drywall, Derek just happened to be leaving a job down the road from me and…read morewas able to stop by immediately. He was very knowledgeable and I accepted his bid. While he was over we were talking about my stair rail I wanted to do differently. He let me know he could do that as well and I am very pleased in his work, and his price. He saved me a lot of time and hassle! Very grateful for that! The dry wall looks perfect and the woodwork on the stair rail is exactly what I had envisioned.

The service tech showed up in a small SUV with a shop vac and other tools. i told him i want a…read morenegative pressure system clean...NOT a shop VAC. He said they have it and will have to come back. He came back with a system that was NOT negative pressure. Cleaned only about 50% of the ducts cause his system would not work on flex pipes. They also wanted a 50% deposit to schedule it. So I wasted $450 and will have to call another company to actually clean the ducts. waste of many run away!

I've heard great things and had great customer service leading up to the appointment- but maybe gas…read morefireplaces aren't their strong suit. Like I said arranging an appointment for someone to come on and turn on my gas fireplace was easy. The admin answering phones was helpful and pleasant. Their fee was $250 to come out which I had accepted. Now the appointment is where my 2 stars come from. The kid they sent out didn't know squat about my fireplace (and well neither did I since I had just moved into the house). After him taking apart the log set going in my attic and my basement and fooling around a bit, he told me it would cost me thousands of dollars because of XYZ- including basement ceiling and walls being ripped out. Also said I needed a new log set and nothing was to code (My house was built in 98) Well come to find out after I reached someone else for a second opinion my remote setting needed to be turned off (because I was never given a remote) and then BAM we had fire. It was just a setting that had to be changed and a wire moved basically. Took him all of 15 minutes max and $120 service fee.

I would highly recommend this contractor. He responded very quickly and I found him to be very…read moretrust worthy.

We called for service late Tuesday night and by Wednesday at 11:00 Vince was out servicing our AC…read more Great to work with. Will be using them in the future and recommending to others.

Really fast response when I requested a quote. Also was communicative and on time for the…read moreappointment. Most importantly, he fixed the job and did not try to sell me more than I needed either.

Industry electric showed up on time and did good work. We had a quoted price for installing 1…read morepre-assembled chandeliers, and assembling and installing 2 chandeliers. I let them know they were from Restoration Hardware. He provided a price of $150/ fixture. Halfway thru the job, they advised there would be an hourly fee of $75/hour/man for the dressing of the 1 chandelier that was complicated. I agreed, and that was the last we discussed price. After completing the work, Jeff advised that my new price was for $1375. I asked him how he possibly came up with the rate, he stated that I was paying $75/hour for the workers time, and that price started the minute they left their shop. They also had to go to Home Depot, and take a lunch, which I guess also cost me $75/hour. When i asked him why this wasn't discussed with me prior, or advised me of the price change before completion, Jeff stated the workers could take the chandeliers down and take them apart because "The price is the price". Industry electric showed up on time and did good work. We had a quoted price for installing 1 pre-assembled chandeliers, and assembling and installing 2 chandeliers. I let them know they were from Restoration Hardware. He provided a price of $150/ fixture. Halfway thru the job, they advised there would be an hourly fee of $75/hour/man for the dressing of the 1 chandelier that was complicated. I agreed, and that was the last we discussed price. After completing the work, Jeff advised that my new price was for $1375. I asked him how he possibly came up with the rate, he stated that I was paying $75/hour for the workers time, and that price started the minute they left their shop. They also had to go to Home Depot, and take a lunch, which I guess also cost me $75/hour. When i asked him why this wasn't discussed with me prior, or advised me of the price change before completion, Jeff stated the workers could take the chandeliers down and take them apart because "The price is the price". The workers did a great job, and were very polite. However I can't suggest anyone use Industry Electric because of the shady pricing and business practices. If Jeff would've informed me of the pricing details in advanced we would've had an entirely different convo **edit after the owners comments: your guys asked if I wanted to have the fixture moved, didn't say it would increase the price or how difficult it would be to do. While we are on the topic, there are now 2 holes in my ceiling from the fixture being moved. When I asked the workers about them they stated I should have someone else come and fix the holes. I guess your company only makes holes, and can't fix them. A reputable cmpny would've established a price prior to the work being done. You intentionally increase the perceived difficulty of the work w/o specifically stating it will increase the price. I am the customer, you are the provider, the provider is responsible for keeping me informed of price increase. I wasn't going to be critical of the work, but since you replied with lies, let's just have at it. -In regards to the glue removed from my ceiling, that's a lie, it's still there see picture below. Removing the medallion took them 20 seconds, i watched them pull it down. - In regards to the boxes being missing or broken, how is a customer, who has no electrical experience supposed to know that? Any other provider would've said, hey Ryan this box is broken, I'm going to fix it but it's going to cost X amount of dollars. Oh and you are going to have to hire someone else to fix the ceiling since we don't do that. Your guys arrived to my house then called you and told you the extent of the work. You called me, and told me the only extra price would've been $75/ hr for dressing the chandelier that had the crystals. I specifically asked you if the hrly was only for the dressing of the 1 chandelier and you confirmed it was. If you would've been upfront, I would've understood the extent of the work, We could've agreed to the new price, YOU could've performed the work as stated, and I would've happily paid for the service provided. -in rgrds to $: if you are charging me $450 for the fixtures, then that surely would've included the drive time and from the shop and some of the time that you worked? Nope guess not. that should put us at 4 hours of billable time per man. $600. $1050 total. It's not about the $, it's the way it was handled. It's not my fault that you underquoted a project and lost a team of workers for a day. That's on you!You are the 1sr cmpny I have come across that operated with surprise pricing at the end. Lastly, tell your employees to show up at the job site wearing masks. I shouldn't need to tell them to put a mask on, and I shouldn't have to have them talking to me all day without one on. It's literally the law.

Jeff updated my electrical at my home, he provided me with a honest quote and did not exceed the…read moreestimate. The was job was clean and pass inspections with no issues.