Had them out through the utility service plan for a maintaince furnace check. Very well pleased and…read morevery thorough. Will use them again for my ac in a month or so.

Updated down to one star. Three days later, they call to "confirm my appointment" I said I don't…read morehave an appointment. When I called back to confirm the cancellation, the person on the other end chose to blame her AI system, then the call service... not an apology, not trying to rectify it... just a 3 day late appointment and an attitude. 2 stars because people on the phone were very nice... but it would have been great if they kept an appointment or their word on the phone in 85 degree weather. For reference, here is my experience: - booked appointment last night due to the emergency nature, agreed to pay additional cost for a service call - right after, I received a confirmation email - considering how everyone else in this business seems to see appointments as suggestions, I decided to call in and confirm just to be sure at noon (apt from noon to 4). - person on the phone who was great told me that he saw the appointment but there wasn't anyone assigned to it. He said he couldnt do much but he would call dispatch urgently and then get right back to me. - an hour later (25% of the appointment window), I hadent heard back so I called back again. - the weekend scheduler (who was very nice) was unable to see anything or transfer me to anyone else. So on a long weekend, 85 degree weather, air conditioning out and set an appointment with $170 weekend service charge (give or take) scheduled, we didnt call anyone else assuming that this company kept its appointments. Happy Labor Day to you too!!!!!!!!

Great, honest and reliable HVAC company. Had them out to look at our AC and found it didnt need…read morereplacement. Many companies would have tried to sell us one regardless. I appreciate that approach. We made a couple minor modifications to our existing system and were very happy with the work that was done

Always arrive when they say and great service for all my HVAC needs. They also take the time to…read morefill out all rebates you are eligible for. 5 stars

...meant to say honesty...not honestly. :-) sorry for the typo. As stated before, highest integrity…read moreand highly professional service.

I called the office of Soley in the morning and they responded and got to my house very promptly…read morewith my AC unit not working properly (which I thought was very impressive with the heat wave going on at the moment). Jon was excellent. He was clear with his explanations, friendly, quick with his work, found the problem, fixed the problem, and all within an hour. And the price was very fair, especially for all that was done in such a short amount of time. If I could give Jon and Soley more stars, I would. Thank you very much!

From the women at the front desk, to the technicians and the people in the parts department, they…read moreall stive to gve you the smoothest, most professional care and expertise available for your heating and cooling needs. I needed a part ordered as quickly as possible for family coming in from oujt of town. THe furnace problem was diagnosed on a Friday and by Monday, their office called in early to have the part installed nefore my family arrived. Josh, the technician was kn owledgable and extremely thorough in figuring out the issue with the furnace, M onica and Trisha at the front desk kept me apprised of when the part might come in and made sure that it was installed on the very Monday my family arrived. THe installation wnent smoothly, it was explained clearly and eveyone involved made an upsetting situation go smoothly. I would highly recommend this company for any heating and cooling needs you might have. DEveryone involved made this ecperience a good one. I have used them many times and have found them easy to communicate with and very prompt in getting service people out to your home. Carol Lipsitt

Overpriced. Don't buy Bryant from them. They have screwed me by over charging a repair too many…read moretimes. A transformer replacement that part costs $105 and labor at $120 for an hour cost me $450. Then a capacitor for the AC unit again $20 and another hour labor, this was $650. Right. So avoid these people.

Ed is our hero! Got our air conditioner running in no time! Really appreciate the great service.read more

NORTH WIND HEATING & AIR CONDITIONING is suing me because I will not remove my Yelp review of…read morethem... You can look up the public Case, 2019-2909-CZ of Macomb County 16th Judicial Court and read for yourself... I am exercising my first amendment right on Yelp... I will update this review again when the case is either dismissed or settled...

During a recent cold snap, our ancient furnace failed and we had a couple of pipes burst. Matt, the…read moreservice guy, came out and in the middle of muck and mayhem, got on hands and knees to give me an honest assessment of what was needed. The owner, David, came out first thing the next day to go over my options. By that afternoon, his son and their crew had the old furnace out and the new one in and heating the house (the picture shows our temporary set up - they're coming back next week to finish the metal covering). I highly recommend this family business!

Called this company to come out and check our system. We had no heat. Last communication with…read morethem, according to our records, was 2/4/2021. The technician who came out put in a "temporary" part and said he would order the correct part for our system. Have not heard from them since. "Temporary" part still installed on our heating system.. realized tonight it's been several weeks and no communication. While standing at the kitchen sink tonight- notice the heating was blowing cool. Will be calling them (after paying $300 for service call - told this would cover the replacement part we need, once ordered) tomorrow. Will not request service from this company in the future. We will update if we actually receive great, and I do mean GREAT cs after reaching out to them.

I've had such a good experience with A Plus Heating and Cooling. Over the weekend my furnace…read morestarted acting up and I called around 7am on Sunday, by 930 David was here and working on my furnace. Unfortunately it took some trouble shooting and multiple trips but between David and Miron they figured it out and got my furnace up and running. They explained everything to me and no question was left unanswered. Highly recommend them.

My parents' furnace stopped working in the middle of the night last night. I called them right…read morewhen they opened and they promised they would get someone out today since it would be 20° tonight. They actually ended up coming even earlier than promised, and the technician was super friendly and knowledgable. He quickly diagnosed and solved the very simple issue (flame sensor was corroded and not working) and was in and out in less than an hour. The service call was affordable and the part too; overall the invoice was extremely reasonable and actually way less than I anticipated it being. I am so grateful for the quick, friendly, and honest service and taking care of my parents with urgency! This should be your first call if you have HVAC issues in their service area.

The owner Chris is very responsive and the communication was fast and efficient. He got someone out…read moreto us immediately. We were dealing with another company that has repeatedly disappointed us but we gave them a few extra chances. When they did not show for the third time Chris sent someone that night. Jared came out and went through the issues and our options. we knew we were getting close to needing new furnace (22 yr old) and that is what we decided. Jared fixed three issues while he was there and just took as a quote so we were not charged.

Chris came out this evening at almost 10. My pilot wouldn't stay on. I had called multiple places…read morebefore looking up a recommendation. I came upon a graduate of our local high school.. Seemed like a no brainer and boy was the recommendation perfect. He tried for an hour. My furnace is 22-23 years old and he said he had been pulling 10-15 year old furnaces out.. crazy mine last so long.. anywho, although he couldn't get it working, we made a plan. And although it was steep, I'm getting it fixed and ordering a new furnace and ac unit. I have no hesitation with Chris. He was easy to talk to, work with, and professional. I appreciated his honesty with me.. (and that means a-lot) Honest, professional, reliable and down to earth. My second sentence was that I want to list so if we could fix until we sell-- that would be great. Joke was on me.. but taking it in stride!