Phone went completely broken. Ghost typing got so bad the phone is unusable. Would not recommend…read morethe service.

Nice guys who work here. They charged me $70 for my replacement screens (included LCD) and if you…read morecheck into Yelp and redeem the deal you get a screen protector and a case.You also don't get charged tax if you pay in cash but I wasn't about to swim my way through the cluster that is Chinatown just to withdrawl cash and save myself less than $10 bucks. My time and sanity is more valuable. They were quick and efficient. Not sure if they use the best parts but whatever my screen is in working condition again. They're nestled inside a souvenir shop so you can spend your 20 mins waiting for your phone perusing the tacky souvenirs Chinatown has to offer.

No one wants to have their screen break on that one specific random drop on the kitchen floor but…read morethese guys make it easier. Was able to book same day and they came to me, worked out of their van, were quick and helpful. Turn around time was less than 20min. Friendly, efficient and SO convenient.

Great guy, but lied to me about what a new battery would do to my phone. Luis told me there would…read morejust be a pop up saying it wasn't an Apple battery that would go away after I accepted. What actually happened was there was a permanent notification I can't get rid of. Now I'll need to go to Apple to get an official battery installed. For those looking to get a new battery, this place is not for you. Besides the battery and the lying, booking was easy, it was quick, and his work is high quality. I really want to recommend Luis because he does great work, but it's hard to when you can't fully trust him.

Brought in iPhone X(10) with a swelling battery that had 76% health and the screen was lifted to…read moreSam for repair. He switched out the swelling battery and reglued my screen together so it would stick together again. The fee was $70 but is cheaper then what Apple quoted. I went to Apple store first but they declined to fix my phone and instead offer to sell me a new one. Should have save my time and go to here and ask for Sam! Give him a call for an appointment and quote before coming in!

Tried to get a quote to repair my computer, but the experience was very unpleasant. The staff was…read morequite rude. It felt like he either didn't want to deal with the repair or lacked the skills to fix it, even though he claimed he had the equipment and expertise. Instead of offering a proper assessment, he quickly told me it wasn't worth fixing and suggested buying a new computer instead.

Daughter's iPhone was dead in the water. Wouldn't charge, wouldn't turn on. She couldn't retrieve…read moreany of her data because she didn't back anything up. We needed a miracle. Best Phone Repair provided it. Swapped the battery on the spot, took about 20 minutes. Excellent work. Can't recommend enough. Thank you!

Never coming or recommending this place to anyone. I went in to have my back screen fixed because…read moreit was cracked. My phone itself worked fine, just needed the back fixed because I was worried I was gonna get cut or others if holding my phone. When I got my phone back, the back was fine, but then my phone started to shut off every 3 min or less, or overheat. I went back to see if they were there and ask, and they were not; they closed up shop because of a technical issue (it was on a sign that I read). I went back today to ask if they could fix it, and another employee was there, not the same one. I told her the same thing and asked if she could fix she said no, she can't fix it, only the guy can, and to come on Wednesday. I told her I needed the phone to be fixed right now because I use it for work, and she just said the same thing. Then I asked her for a refund, and she said I can't do that either. It really frustrated me a lot. I'm calm and very open-minded, but this whole interaction and service disappointed me. Like, what do you mean you don't know how to do a refund and can't fix it? I thought all employees from this place knew how to fix the phone, or if they didn't have the piece to recommend me somewhere else, but no. I opted out and told her I'm just gonna find somewhere to see if they could fix and I did. I went somewhere in Burlingame, and the nice gentleman took his time and told me what they did to my phone and showed me what they did, and apparently they burnt or broke a piece of wiring from my phone, causing it to overheat, with it leading to shut off. I was so mad when I found out, and more mad that I wasted my 147 bucks just for my phone to be broken. i aswell took photo of what they did. Again, never coming here again. Felt like a whole scam atp To Owner: The overheating started shortly after the repair, and I went back to see what was wrong, but you had already left. I went back today to get it serviced, and the other employee refused. I had two witnesses who heard the interaction, and she was not able to give a refund. The lack of professionalism and poor customer service.

What a relaxing day at the beach. Hot sand, warm water, cold drinks. Nothing could be better. Of…read morecourse, I was real careful with my phone, placing it in a separate zipper in my bag to prevent any sand or water getting onto it. After a few hours and successful absorption of sun rays, we decided to head back to the car. Bag-check. Towel-check. Car keys-check. Phone-check. Open the door and....*CRACK* F***. Like butter on toast, my phone (still encased in its wallet case) decided to land screen down with the wallet portion flipped all the way open. Right on the super hard gravel. So there I am in Los Angeles, about to embark on another flight tomorrow and I'm phoneless. It still works, but the touch screen is completely cracked and useless. Fast forward 12 hours later and I'm zooming up the I-5 back to the Bay Area. Fast forward a few more and I'm sitting on Caltrain frantically calling shops to see who could fix my phone that day. It took 4 calls before I found a shop that: -was open -could fix my phone the same day -could fix an LG G2 for T-mobile. That last one was most crucial. Other shops turned me away because they didn't have the screen that would fit my phone. 2 hours later, I have a phone that looks brand new and the screen response works perfectly! So come on it, non Iphone or Galaxy users! Price is a bit steep, but I'm assuming it comes from the fact that my phone model isn't in as high demand. I'll just consider it an expedited price tag instead. Thanks guys!

Bought a groupon to replace my 3G screen…read more Fast service, my iphone screen now looks beautiful. It seems that there are quite many reviews by people who found out once they got home that something's broken. I'd think you should check the camera, power button, home button, and play around with your phone a little bit before you leave the store? That will save a lot of time...

On a recent visit to SF I dropped my phone and needed it fixed fast called a few places but they…read morecould not fix it right away, luckily I found Cheap and fair phone repair! Cindy had it fixed like new in just a few hours. And most importantly it was way cheaper than the other places I called before. I would really recommend this to everyone.

Super friendly staff and great service. Will definitely come back…read moreFive stars all the way. Highly recommended." Excellent service and very professional." "Reliable, honest, and efficient."

Employee not paying attention drunk, and stoned off his ass. A bit run down Decent prices thoread more

Not satisfied with the prices, but the service was awesome, so giving a 3 star.read more

Ok. I live in San Jose and I was in the process of getting a new phone…read more I was trying to get rid of my old phone but everybody in craiglist was lowballing the crap out of me when I posted my ad, so I decided to look somewhere else. It so happened that this place had an ad posted in craiglist that they buy used cellphones. Before I headed to the place, I emailed them asking if they could give me an estimate as to how much they would give me for my old phone. I'm not asking for much mind you. I got the phone for about 300$ 2 years ago. I was only trying to get about 40$ tops for it. They emailed me back, the reply was: "Just take the phone in and name your price". Now, if you received the same reply, you'd probably think the same way I did - that I would get it for the price I was hoping for. So, I drive 50 miles to this place, feeling good about getting rid of my old phone and getting a decent price off it, when I get to the place, tell them what I was there for and they tell me they can only give me 5-10$ for it, regardless of what phone it was. Naturally, I got so pissed off, showed them the email they replied me with and told them that it would have helped if they included that tiny detail about not buying the phone for over 10$ regardless of what phone it was before I made the trip to their place. I tried to argue but ultimately, I had to leave because these idiots won't buy it at the price I wanted. Anyway, such a horrible experience warrants 0 stars. Too bad I have to choose at least one......