Can't really give them any stars, had an 8:30 am appt. on 3/17/2026 and no one showed up finally…read moreleft at 10:00 am. Even called the office number and I got a voice mail telling me they were either helping another customer or on another line. Left a message and I have still never received a call back!

It's easy to get good service and not come back to give a good review. So I will do better. Paul's…read moredeserves kind words for the great service they have given us on both our cars. I plan on giving them all my future service. Additional info - I just took my new used car to them because the brakes were absolutely crap. I had thought new rotors and pads all around would make it right again. The estimate was about 600 but strangely the next day when they started the work, I got a call from them saying I didn't need all the new parts and the eventual price was reduced to $173. Just got home and the brakes are like new. I am convinced these folks are the best most honest folks in the business. If you are in the general vicinity, you will want to know of the most honest family business you can work with. Kudos to them.

My brand new car was peppered with gravel by a homeowner driving a riding lawnmower on the edge of…read morehis lawn as I slowed for a stop sign. I took my car to a body shop with whom I've had great experiences and they said they could save me money so they arranged for the Indianapolis Dent Company to come up to fix my car. The work was flawless. In advance of the appointment, I got a touch-up 'paint pen/brush' from Ford and the dent tech invisibly covered the minor paint chips after taking out the dents. I'm retired after 30 years in the auto industry and I've never seen better work that performed on my new car by this fine company. If you need a dent removed, don't bother calling anyone else.

All I can say is that this was the best dent repair I have ever had. I have had a lot of door dings…read morerepaired in the past, but these guys strive for perfection when it comes to Paintless dent repair at least. My dent in my Cadillac doesn't even have a blemish and can't tell where the dent was. They now have a loyal customer!

If I could give these guys 6 stars I would. They were very friendly and accommodating. They saved…read moreme. I had taken my truck to a GMC dealer for an electrical issue (my left turn signal and markers lights were out and it was not the bulbs), and after they took my $100, they told me that they may be able to fix the issue for $900, but there were no guarantees. So, I brought it here. They were able to schedule me right away and Scott had everything working within a couple of hours. By the look of their parking lot, they must have a contract with all the police in Central Indiana. It is full of police cars. That is a testament to how good their work is. They do lights, tint and other vehicle customization. They also sell attire. They are auto electrical experts/gurus. They have reasonable pricing and great customer service. The shop is co-located with a body shop and tow truck company. It is a very clean shop with a few displays up. I give this shop my highest recommendation. They have a very honest and knowledgeable team of technicians that can work electrical and installation magic. Please check them out for your automotive electrical needs. You will not be disappointed.

Good customer service, good price, helpful, got me in quickly got me serviced quickly. Truck looks…read moregreat! I'll be back for more. I used them to install running boards from rough country. I called several installers and they had the best price. I was very happy with the work. When I'm ready for a bed cover I'll return.

We've been customers for many years most recently with our 2006 Toyota Tacoma (not driven often)…read moreand 2003 Subaru Baja (driven hard). The range of work done so far is simple oil changes to 100K mile maintenance and drive shaft repair. We've always been happy with the results and the prices are reasonable. Customer service is great here!

Would avoid. Used to be very happy with years ago. Had many repairs done previously. Very…read moreunhappy last time used in repair of my auto after a deer strike. My opinion not honest and quality of work not what I'd learned to expect. Even contacted them since to obtain copy of invoice and extra key they didn't return. I felt no interest in even looking for those two items.

We found a vehicle online that we wanted to check out and it was here. Everyone was friendly and we…read moredidn't feel pressured. We were able to test drive the vehicle. The paperwork part wasn't too bad and didn't take too long. Our car sales man's name was Michael White and he was helpful. While waiting for the paperwork for the purchase to be completed, I learned about the business. It's family owned, started in 1950s by Ed Martin. It was bought by his daughter Kathy, and she and her husband, Mark, still own it. They have 10 locations in Indiana. If you appreciate a specific person, you can write a review on dealerrater.com Our finance guy, Casey Price, was also nice and helpful. They have this cool electronic board to sign the documents. I'd never seen anything like it, I was amazed. I loved the package deal they offer. Our purchase came with gap insurance, glass coat for protection of the vehicle, and lifetime warranty on the engine. Having a lifetime warranty on the engine is amazing. Inside was clean. They had a nice area with drinks, tea, water, and coffee. I would recommend purchasing a vehicle here.

Took the truck to check the transmission and service fee is 299 and to change a serpentine belt it…read moreanother 450 dollars. Do not use this place

It has been a while that my license plate has been a bit too loose on my car. I've tried and tried…read moreto get it tightened up, however, it just hasn't worked. So, today, I went through a carwash - you guessed it, the license plate finally came completely off and was completely resistant to everything I tried to get things resolved. I really didn't want to drive around without it attached - even though I was able to retrieve it from the fine folks at Crew - but I was clueless how to resolve it. On the way home from Crew, I stopped at this Fishers location of AutoZone, an auto parts and supplies shot located right next to Pep Boys. There's accessible parking almost directly in front of the store. There's a nice ramp. The manual glass doors were pretty easy. I looked around and figured I was likely looking for a new frame/plate holder and maybe some new screws since everything on my end was rusted. I'll admit this should have been basic, but I hated the idea of spending money without being sure. I finally got up the nerve to ask someone (whose name I never got). He suggested a new frame. I paid. He went above and beyond by helping me get things attached, though ultimately decided a couple new screws were needed. He also helped me with those. By the time I left, my plate was once again securely attached and I was once again on the road with the plate in place. This was simple, of course. But, it was a pretty big deal to me and I definitely needed help with it. AutoZone made my life a lot easier and solved a problem in a matter of minutes for a very fair price. I don't really have a mechanical bone in my body - this wasn't particularly mechanical, however, it definitely didn't go with my skill set. I was grateful for the assistance and for being back on the road. I do wish they'd had some more attractive plate holders, however, I got what I needed and am definitely not complaining. Bravo, AutoZone.

Another incredible experience! Devon and Sarod helped me as I had some brake parts that I purchased…read morehad been damaged by a caliper that went bad due to a problem with the brake fluid line that had gotten crimped. They acted with a friendly attitude and guided me through the process seamlessly. Today service sometimes can be disappointing yet at the 96th St Fishers store has repeatedly exceeded expectation. Definitely recommend for all your auto needs!

This place is hit or miss. I have to bring my car here for repairs but setting the appointment is…read morepulling teeth. I'm thinking they are more partial to men. My husband and my father have to set my appointments because no one ever follows up with my calls and emails. However, once you can finally get the car in, things go well. If I were male, maybe I'd get timely help or a call or email back.

This place is amazing. They have an awesome staff that, even though it's a high-end dealer (I've…read morebeen to some high-end dealers like Ferrari and Aston Martin) and they treat you like they want you there. And, they aren't afraid to let people take a look at what they have in stock! Want to look inside that new Maserati GrandSport? Go right ahead! Appreciate it for what it is! They have a great selection of brand new Maserati, Alfa Romeo and Fiat cars available, as well as a great selection of pre-owned vehicles to consider as well.

Nobody likes having to take their car in to the shop, but these guys make it as convenient as…read morepossible. I have purchased several Hondas here and always have my car serviced at Penske, too. Ultimately, the process of buying a car is just not fun. It takes a long time, there's a lot of waiting, and heavy decisions to be made. But they make it as smooth and painless as possible. I've seen Hebert and Cody, both a handful of times--and they're awesome! While they could easily take advantage of a girl who doesn't know what she wants, I feel like they look out for me and genuinely try to get the best deal. Last time, one of the salespeople gave me advice that saved me probably $100/month on my car payment. When I'm ready to buy a new car, this will undoubtedly be the only stop I make. The service department treats my car like a baby. They always keep me informed, prices are reasonable, and they are knowledgeable and efficient. I've had particularly great service from Brandon. Like I said--getting your car serviced is not fun, but they keep the waiting area clean and well stocked with complimentary coffee, water, and snacks. The waiting area is also quiet and reasonably comfortable. I honestly wouldn't even consider taking my car somewhere else unless it was an emergency.

Noticed that I had a headlight out last night and wanted to get it replaced immediately! I called…read morePenske to see if I needed an appointment and the friendly gentleman I spoke with informed me that I could just stop by. So after I got off work I popped in to get my light replaced. Andrew assisted me once I pulled into the bay. He was friendly and professional. He had assistance from another team member since I opted to have both headlights replaced. My service from Penske is always great, but this time it was quick and efficient... so quick I didn't even have to get out of the car this time. I highly recommend Penske if you own a Honda and need any service completed.