All I can say is wow. Beautiful establishment, not just friendly but accommodating and talented service provision. Babe and I just walked over from the flooring store to check this place out for pedicures. Packages include a steam treatment for your toesies! I needed to color match a gel manicure done back home and not only did they have the exact color for the regular polish but also in gel to repair a crack in my fingernails. I am a sucker for foot reflexology and they definitely delivered. They weren't just rubbing on my calves but got into the muscles of my soles. Needless to say. We were both very happy with the outcome. We joined their free membership and will 100% return! read more

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I really wanted to support this business, and I've given it several chances. I've even purchased multiple gift cards for family and friends because, for the most part, the technicians have been professional, polite, and have done a great job. Unfortunately, every negative experience I've had has involved the owner/manager. The first time I visited, I brought my daughter, who was 8 years old at the time. I was asked if I could pay for the service and tip in cash. I told him I didn't have cash on me but had some in my car and would be right back. His response was, "Can one of you stay behind?" as if he didn't believe I was coming back to pay. I made it clear that I was not leaving my young daughter alone. I told him he could either accept my card or wait for both of us to return from the car. That interaction left a very bad impression. The second experience was just as disappointing. My aunt had given me her gift card because she had a negative experience and refused to return. I used the $110 gift card toward services for my daughter and me. As soon as I handed him the gift card, his entire demeanor changed. He became visibly annoyed, started speaking to another employee in his language while looking at the gift card, and made me feel uncomfortable for using a gift card that his business had sold. On top of that, we waited over 30 minutes past our appointment time. I recently purchased another gift card for my daughter, and I'll let her use it, but after that, we won't be returning. It's unfortunate because the rest of the staff has always been courteous, professional, and welcoming. My issue is solely with the way the owner/manager treats customers. read more

Made an appointment for an acrylic fill in and spa pedicure. I suggest you make an appointment - they are big with respecting everyone's time. My nails are perfect. I love simplicity but also pay attention to detail. Kelly completed my manicure and was perfect. The shape is amazing, she also asked if I was pleased as she continued to do my nails, she was fun and kind as well. My pedicure was completed by the gentleman, he did a great job. The place was peaceful and can't wait to return. read more

Amazing artist , delightful people with great attitude and amazing talent and personality. Clean and well organized and professional environment definitely recommend 10000/10 read more

Great service and color selections! My powder gel nails lasted without chips! Inside the salon is so nice!! read more

R Concept Nails & Spa - Nails by R concept - power gel manicure - Eyelash Service Near Me - Garden City, New York

Thank you for the great service . The service was fast , and the place was clean. I will be back!

Good quality service and products. hand and shoulder massage icing on the cake. love a reward program. read more

R Concept Nails & Spa - Lunchtime gel manicure - Eyelash Service Near Me - Garden City, New York

I called at 10:30am to make an appointment for my birthday to get a builder gel manicure and UV Gel pedicure. I was greeted nicely at the time of my appointment and given many compliments, the staff was polite but there may have been a language barrier when asking for builder gel she immediately brings out tips you would use for acrylics. I stopped her by removing my hand after she put the nail glue on my thumb and told her I asked for builder gel. She says they only have hard gel and I replied that's fine as long as I don't receive acrylics with tips. The rest of my service for my manicure was perfectly fine. When it came to my pedicure I didn't receive a courtesy massage like the other two women who got regular pedicures in the two chairs next to me (fine with me I didn't buy a spa pedicure). Some things I did have a problem with were that my nails were oddly shaped, and when I got home, I realized the gel was not cured properly, down to the base coat (see pictures for reference). The following day (today) I called and explained the matter and a gentleman answered saying he'd take care of it and apologized, we agreed I'd be there at 2:30 for someone to do a color change. When I arrived at 2:28 I was greeted again, and I'd said that I had called earlier to rectify my toe situation, he immediately started speaking with the woman who did my pedicure yesterday and as he ushered me to sit I tried to quietly request someone else redo it as I could tell she was novice. He interrupted me saying "I know I know I will be doing that for you" making a spectacle out of it but I in no way intended to make the girl feel bad, he brought her over and briefly scolded her pushing each of my nails to show her that most were not cured fully, not just my big toes. I then had to wait for someone else to be done, the removal process didn't start until 2:58 & I did not start getting base coat on my toes until 3:04. This time I asked for cat eye instead of a plain UV gel to match my nails I did the day prior, the man said do you remember which color it was and I showed him exactly the one used he said it didn't look the same & I explained to him the only color I have on my nails is the pink from the builder gel, if possible I'd like to use something similar for the base and the same color cat eye on top. He then said he couldn't do that because all base and cat eye combos are different so it wouldn't come out the same. I said okay and picked one from the samples he gave me, only to be told that the shapes are all going to come out different as well. I've not experienced that at any other nail salon and he couldn't get the cat eye to reflect in the design I requested. Then I'm as I'm explaining to him that it's not the color that I asked for and picked up the sample. He did not let me finish. He kept interrupting me saying "I know I know I understand you, but you're not understanding me." I assured him that I was not trying to be difficult, but I asked for a design and agreed to pay the extra $15 for it even though I'm here two days in a row, and his response was " You are being difficult she tried and I tried and it's not working" so I said "I don't appreciate being yelled at so if you don't mind taking a second deescalate. You can take the cat eye off and I will just take plain black" he started speaking a different language to the other workers and they started to look at me. This whole encounter was so rude I left crying, he said he felt bad and would do a standard cat eye line for my birthday no charge I said please just put the top coat on I would like to go home. He put the top coat on and I left at 3:57. read more

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R Concept staff is very professional and attentive. My spa pedicure was fabulous! I highly recommend!

This salon is beautiful and staff is friendly but if you want quality service and your nails to look professional PLEASE GO SOMEWHERE ELSE. My nails look like a 5 year old polished it...definitely nail techs in training. I never leave reviews but I also never what anyone to receive the service I just experience....lumpy/not smooth and crooked nails. When I expressed my concerns to the owner he did not care and just said thank you...SMH. read more

Nice place, good queality, they are very friendly and very clean and really nice service.

Absolutely disgusted with the manager/owner lying to me about my appointment. He told me to come back in an hour and when I did he said he didn't have time. He is inconsiderate, rude, unprofessional and an absolute idiot for losing business. I will never step foot in there again. read more