After initially dealing with snow on roof. After finally able to finish installed two new windows…read moreand shingled the roof. So happy it is done. Many thanks this company is awesome

Don't use All States Roofing Contractors. You will regret it!!!…read more They recommended installing a new scupper drain box to fix a roof leak. The owner then left the country and sent his father to do the work. Afterward, I received a call from a third party claiming to be the contractor, threatening to remove the scupper unless payment was made immediately -- completely unacceptable and alarming. The repair failed. I still have active water intrusion, and it has caused interior damage to my home. This company showed a serious lack of professionalism, oversight, and accountability. The workmanship did not resolve the problem, and the billing tactics were concerning. Homeowners - proceed with extreme caution! Verify who is performing the work, how payments are handled, and whether the company is operating to proper standards. ----------------------------- Your response contains multiple inaccuracies ... First, your claim that you "tried calling me multiple times" is false. You never called me. I have no missed calls, voicemails, or call logs from you after the work. What I do have is a saved voicemail left on 4/11/25, immediately after the work was performed. Second, your statement about nonpayment is also false. I paid a deposit on 4/04/25 and made final payment on 4/18/25. Both payments were made by credit card, and I have full documentation proving this. At no point was payment withheld "for over a month," and suggesting otherwise is simply untrue. Third, the call threatening to remove the scupper came from a third party claiming to be associated with you, and it occurred after the work was completed and while payment had already been made. Regardless of how you now characterize it, that call was inappropriate and alarming, and it happened under your company's name. Finally, the scupper installation you recommended did not resolve the leak. I continue to have water intrusion, and it has caused interior damage. Shifting blame to "the rest of the roof" does not change the fact that the specific repair you proposed and performed failed to correct the issue it was meant to fix. I am stating verifiable facts, supported by payment records and saved voicemail evidence. Any implication that I am misrepresenting events is incorrect. If you wish to discuss this further, it should begin with an acknowledgment of these facts.

We recently had our roof and gutters done by North Star, and the entire experience was outstanding…read morefrom start to finish. Kyle, our sales rep, spent a significant amount of time with us walking through all of our options without any pressure. He was knowledgeable, patient, and made sure we felt confident in our decisions. What really stood out was the level of ownership from the team--Jeff, the owner, sent his siding manager over to fix a section of our siding that had warped from having our grill too close to the house. It was a bit of an eyesore, and they took care of it free of charge. That kind of service is rare. They're genuinely nice people and make the whole process incredibly easy. The installation crew was incredibly professional. They arrived before 7 AM and started right on time. Throughout the day, we were kept updated via their client portal with frequent photo updates, which was a great touch and gave us peace of mind while we were out. They talk a lot about quality and service--and they absolutely deliver on it. Highly recommend North Star to anyone looking for roofing or exterior work.

We had a wonderful experience with North Star Roofing. We needed our stucco removed and moisture…read moreremediation done prior to installing new siding. We worked with Jeff from the planning of the project to the last step. Jeff was attentive, professional and made us feel comfortable throughout the entire process. We would highly recommend North Star for your roofing and siding needs.

Alex came within an hour, repaired roof & said any problems just call back. A knowledgeable real…read moregentleman. Thank You Very responsive & professional

Price was very reasonable, quote came back the next day! Did a great job! highly recommendedread more

Extremely impressed and happy with Pack Roofing quality of service. The team was honest, fast,…read morereliable and fantastic communication. Got a same day detailed quote. Thanks Mark and the whole PACK team!

Their pricing was fair and they give great, honest service! No haggling or surprises! I highly…read morerecommend!

Comprehensive and thorough inspection of the roof. Very honest. Brought out a drone and sent photos…read moreof before and after. Super fast from estimate approval to work being finished. John was a pleasure to work with. Tired of searching through bad roofers - call John at Loonstyn

Frank was referred by a friend. After 3 other roofing companies were unable to get on my roof,I…read moreleft a message on Thursday and he returned the call early Friday. I described my issue and he went to my home and diagnosed the problem using a drone. He called and texted pictures and stated that he could perform the needed repairs on the following day insuring that the forecasted storms would not make matters worse. I've never experienced such great customer service . By early Saturday afternoon the repairs were complete and I had pictures and an invoice in my hands.

If there was an option for zero stars, that wouldn't be enough. Disgusting behavior! Rude. Horrific…read morelanguage and attitude. Posting this as a safety warning, his behavior turned into aggression instantly and you don't want this man in or around your home, children or Wife. I've never been treated so disrespectfully by someone who claims to be a "professional" for asking a basic question. Please stay far away from this guy, something is very off about his behavior.

Outstanding, reliable, honest, professional, friendly, caring of customers. Excellent response…read moretime. Could have been a major repair (another company said it had to be replaced) but they were able to fix. I will absolutely be using Alpha when I am ready for my next project! Thank you guys!

I recently had my roof repaired and had a great experience with this roofing company. From the…read moreinitial inspection to the final repair, the team was professional, responsive, and very knowledgeable. They clearly explained the problem, provided a fair estimate, and completed the work on time. The crew arrived when they said they would, worked efficiently, and made sure everything was cleaned up before they left. The repair looks great, and I feel confident that the issue has been fully resolved. It's clear they take pride in their work and value their customers. I would definitely recommend this company to anyone who needs reliable and high-quality roofing repairs.

Best company around for the job! Friendly staff, quick same-day service, and competitive pricing…read more Communication was excellent... I was kept informed throughout my entire roofing project. It's clear this team takes pride in their work, and it truly shows in the results.

Horrible ! Don't use ! No pride taken in work and not professional at all. Very unhappy with this…read moregeneral contractor, very unhappy and regret every moment of hiring him to do the job.

We needed a new roof after storm damage, Joe Ritchie came right out…read moreto see what was needed. We scheduled a day to have it done. The work crew was great, they were on time, professional and the area was totally cleaned up. Also, the new roof looks beautiful! I would recommend Joe Ritchie Contractors for all of you home needs.