The gentleman I talked to was very pleasant and very helpful and when he found out that the problem…read morewe were having was with a commercial toilet list that had just been installed he was saying that's not the type of work that he does and he gave me a recommendation to somebody and he was very helpful and I would recommend calling him and at least checking out his service.

I could have died from carbon monoxide poisoning. I hired Frank, he never told me his last name, to…read morerepair two bathroom drain pipes that shared one wall in early March 2026. I asked him if I would need a work permit pulled for these repairs and he said "no". I thought F.S. Plumbing was a licensed plumbing company. I later found out it is not a licensed plumbing company. I also found out from both St. Louis County and St. Charles County that a permit would have been required for these four repairs. When Frank came out to do the work, he tore out a part of the wall in my bathroom, he said the only way to repair both drain pipes was to cut a hole into the metal vent that was inside the wall. I asked him if it could be easily repaired and he said that it would be an easy fix and that I could fix it myself with a piece of metal and a few screws. He told me he thought it was a cold air return. When I told him my cold air return was in the hallway, he didn't respond. I then told him I thought that was the vent coming off my furnace and asked if he wanted to go to the basement to look. He had been in my basement earlier to look at my outdoor faucet pipes since he was going to repair them as well. He declined going to look in the basement to see what the vent was and he proceeded cutting into the vent. He cut a large hole in the vent and the way that it was cut I saw no way to repair it since the one drain pipe was running right through it. I decided to Google "can you cut a hole in a furnace vent?" I got the quick response of "absolutely not". I called my local fire marshal and he agreed that it should have never been cut due to it being the furnace and water heater flue vent for carbon monoxide release. I called a retired HVAC friend and he said Frank, a plumber, should have known that you can't cut open a furnace flue vent. He told me not to pay Frank until I found out how much it would cost to replace the flue section. After I researched and found out this information, Frank asked to be paid. I told him I couldn't pay him that day until I found out exactly what it was going to cost to replace the flue vent. He said he wouldn't leave my house until I paid in full. I felt threatened and intimidated so I wrote him a check for the full amount of $1495. Frank left the house and, I found out later, he immediately drove to my personal bank (of the check) and cashed the check that same day. Also, when Frank left my house, he didn't tell me to not use my heat or hot water, or to turn them off in the basement. I could have died of carbon monoxide poisoning if I hadn't called my friend, later, who told me this fact. My friend told me how to shut off the gas furnace and water heater valves after Frank left to cash my check. I didn't have heat or hot water for over two weeks until the flue vent was ordered, delivered, and replaced. (The vent was a special order and came from out of State since it was a vent from the 1960's and no other manufactured flue vents would fit properly or safely). Frank refused to pay for the repair which turned out to be a replacement of the section of flue vent between the two bathrooms. I got 4 bids for him so he would see I was trying to get him the lowest price for the flue replacement. The HVAC bids ranged from $1500 - $2500. Frank came over to my house a few days after his initial work and said he was going to "fix" my flue vent. He was holding a tube of caulk and a piece of metal. I told him again that the flue section had to be completely replaced. He didn't believe that the flue had to be replaced even though a fire marshal and six HVAC guys said the situation was very dangerous and the vent section had to be replaced. I spoke to Frank, off and on, for three weeks giving him ample time to do the right thing and pay for the flue replacement. He refused, and the last time I texted him he texted me "God is watching". I had the flue vent replaced and I paid for it. I, also, had to have another plumber redo the drain pipe repairs that Frank charged me $895, I had to pay an additional $1000 for the drain pipes to be moved to the correct position, away from the vent. I had to have the wall repaired with new dry wall and tape since the HVAC man had to tear the wall out to get to the entire flue vent. I contacted YELP in late March since Frank has the red YELP GUARANTEE but they have not responded to my filed claim. I have contacted the Missouri Attorney General Consumer Complaint department and they have opened complaints against YELP and F.S. Plumbing and are currently investigating the claims.

Steve did an excellent job diagnosing and changing out my toilet. He was very accommodating.read more

Mike and his crew did an excellent job on our home project. They were very attentive to our needs…read morewhen needing to turn off our water for extended periods of time. They were easy to deal with. The sewer removal and replacement final project looks great. They were professional, on time and actually got the project completed a day early. I will recommend them and be using their services in the future.

They finished our water heater COULD NOT be more pleased!…read more From helping us set up spire, to open communication, perfect clean up and so friendly!

They pretty much saved my ass and my drywall. Third plumber to the rescue to completely re-do…read moreanother plumber's terrible work and he got out there within 2 days. Ken was very responsive to me, communicated with my tile guy, and did great work. Granted, the whole thing made my $100k bathroom gut a $102k bathroom gut but at least it's done now, and quickly. Totally should have just used them from the beginning.

As a homeowner, you already know that some point something will break down, stop working, reached…read morethe end of how long they usually last for, before you either have to get it fixed or replace it..that can be costly. One of the worst things that can go wrong, is your drain, especially in a home that is going on 50 years old. I had called, Roto-Rooter( located in St Peters) their response was fast, they sent out a technician within a 2 hours, saw what the problem, and had schedule another technician to come the next morning. They quoted their price which included fees and taxes. Thankfully they did a great job. They are also very knowledgeable and said that most homeowners living in older homes will at some point have problems with their drains. Turns out my drain is made of cast iron. My house was built in 1978, so if your home is that old..please have your drains and plumbing inspected. I highly recommend this, 5 x 2 thumb up, business!

awesome and very help. Timothy was great. we recommend them…read morehighly. 5 stars the app is easy.

Great experience and results. Dan was on time and professional. He was extremely knowledgeable,…read moreand went above and beyond, really nice guy and did a great job installing my faucet, even gave me some tips about it and the dishwasher. He made sure all of my questions were answered, and everything was tested before he left. Will definitely call them for future work. Recommended!

Replaced water heater. Quick and efficient. He was very nice and professional. Would highly…read morerecommend.

Olney is able to cable a vertical line as well as lateral and took a video of my cast iron piping…read morefrom roof to street. I was able to schedule a (non-emergency) appointment within the same week, and the price was comparable to other places I have used in the past for lateral only. Andrew was very friendly and professional, communicated well, and showed me everything while he was making the video, and then emailed me the video and pictures the same day. I highly recommend this company.

My kitchen sink was clogged. Olney cabled kitchen sink from cleanout in basement but could not get…read morepassed. Their conclusion is that line is broken and needs repaired. They charged me $155. Then a friend of mine recommended a local plumber to take a look. The plumber used the same method (but with longer cable) and resolved the clog issue.

We had a tankless water heater replaced. Paul was knowledgeable, kind and clean! He did a lot of…read moreextra work to get the new water heater covered from the previous warranty. We are very grateful for his help. Also, we have hot water again! Would definitely recommend and use again in the future.

I called AAA home services because their site offers same day or next day services. However, when…read moreyou call to schedule the female that scheduling says they do not offer the service and they have no idea why it's on the website so it's very misleading. They do not work after hours they only work until 4 PM so if you work after 4 PM, you will not be able to get any home services by this company The female was very rude on the phone. She immediately answered, said hold and put me on hold. Hopefully, there's another company like us in the area that can provide about our services and not misleading

A simple request for a bid was declined. They didn't even respond after requesting pics from me…read moreuntil I followed up. UPDATE: Of course it was out of working hours. I have a job to pay for being alive. I didn't expect a response at 9 pm. I DID expect a response any time before 2 pm the next day, 6 hours into your day after you requested photos. Then you lied and said it was out of scope. Then you saw my review and texted a change to your response saying you're too booked. I indicated flexibility on the date in your questionnaire, so time of work isn't an issue. It DOES seem that you have plenty of time to monitor my Yelp review the same day. The truth is always better than a lie.

We had a very positive experience replacing our sewer with SOS Plumbing. They made the experience…read moreas easy and painless as possible, and were able to come out to do the work quickly and efficiently. Robert took the time to explain different options and thoroughly answer any questions we had throughout the process. We would 100% recommend them

Alright, I will say they requested to send out a tech who came and resolved the wiring issue. I…read moreappreciate their efforts to make it right. Maybe these guys are turning the corner.

In November 2025, I called this company to inspect my AC/heating unit. The technician upsold me on…read morea heating and cooling maintenance package, explaining that it was the best thing I could do for the unit, so I purchased it. He also told me I needed new filters, which I went out and purchased, and he installed them. He was very friendly, so I felt confident that everything had been taken care of. Since it was winter, we only used the heating portion of the system, and it worked fine. We had no need to turn on the air conditioning until two days ago. When we finally turned on the cooling system, we discovered that it was not cooling at all. I contacted the company because it appeared that either the cooling maintenance had not been performed properly or it failed to identify an issue that already existed. If the cooling system had been inspected as part of the maintenance package I paid for, I would have expected any needed repairs or replacement parts to have been identified at that time, especially since the technician had no problem recommending and selling additional items during the original visit. When I called, I was told that I would need to pay an additional $99 service fee just for someone to come out and look at the unit. I explained that I had already paid over $200 for a heating and cooling maintenance package and wanted to understand why I was being charged another fee when the cooling side of the service had not resolved or identified the problem. Instead of addressing my concerns, the representative raised her voice and repeatedly told me that the only way the company would come out was if I paid the $99 dispatch fee. Based on my experience, this company's business model seems heavily focused on upselling and generating additional service charges. I would not recommend this company and believe customers should be cautious before purchasing their maintenance packages.