We had a dead battery at an adjacent gas station. It was a special battery for a older model…read morePorsche. We called this location and they not only carried the battery but when we went to purchase, they loaned us a socket set. They went the extra mile and Tom offered to carry the battery to our car and remove the dead battery and installed the new one. We couldn't have been more relieved and really appreciated their customer service. All the staff at this location were very nice and friendly.

Where do I begin!!…read more Christina (store manager) what an Angel!!!! We were stranded in Munds Park, Arizona with our motorhome, starter went out!! This woman not only was so professional and kind on the phone, but she drove the part to us. Omg. I can't begin to tell you how this changed our day. What a blessing. We will ALWAYS use this store whenever we are in the Sedona area or surrounding areas!!! Wish I could give you 100 stars!! You deserve them, Christina.

I'm from California visiting my grandparents here in Sedona. Never thought I would come to a great…read moreplace, along with super professional and really nice. So I bought one head light and asking my grandpa if he can put it the light in for me, so ended up driving to this place. I walked in asking if they can put one head light in for me. Mathew came out to see my car he ended up putting in the light for me we check all my lights then come to find out I needed another so we came back Mathew ended up putting in my second in for me. Also top me off my fluids and check my oil. He was really super helpful and I honestly will come back to this place if I ever need anything with my car. This should be more than 5 stars I'm talking 100 stars for this place.

I've inquired several times through the website email and phone call to schedule some sort of…read moreservice or a quote and I've yet to receive a response after several days they can't call you back. I can't imagine they can fix an automobile and a timely manner. Very frustrated.

This place got me in so quick for an A/C repair. Less than half the price than the place next door…read morewho was trying to price gouge me. Canyon Auto was very honest, quick, efficient and did a really great job with communicating and with the actual repair. I highly recommend.

I had one of the worst repair experiences of my career with Elite Diesel & Fleet in Camp Verde, AZ…read more They were called out for a roadside issue on my 2015 Freightliner Cascadia. Instead of properly diagnosing the problem first, they started replacing parts and charging time and mileage without clearly explaining what was actually wrong with the truck. After hours of work, the truck was not repaired and was left in worse condition than when they arrived. Only after the truck was made worse did they tell me there "might be" a serious engine problem. At that point, they had the truck towed to their own yard and presented me with a very high invoice with fees, mileage, software charges, and processing fees that were never clearly approved. When I tried to resolve it in good faith and offered a partial payment to walk away (since the truck was never fixed), they refused and instead held my truck and loaded trailer until the full amount was paid. This caused me: * Missed deliveries * Lost revenue * Huge stress and downtime If you are an owner-operator or a fleet, be very careful. This shop uses complicated paperwork and aggressive billing to trap customers after a breakdown. I would not recommend this shop to any trucker or transportation company.

Nope. Dude tried to charge me $813 dollars fix my A/C. I went next door and they charged me $310…read moreand they got me in right away.

Took my car in while driving cross country. They gave me great advice and helped me get my car home…read moresafely. I can't recommend these guys highly enough!

Not significantly better than self serve car wash. Last time I asked for an interior wipe down and…read morewindow clean in addition to their regular wash and it took an hour and 15 minutes! The tech didn't tell me how long the wait was going to be up front.

We can in with a filthy dust covered Subaru. These folks…read moremixed hand wash and machine wash with real attention. Terrific!

Steve was very pleasant to work with. He kept in constant contact with me about everything he did…read moreto my Harley. He put new tires on it and gave all kinds of helpful tips on how to better take care of it. I would highly recommend Steve to anyone who needs work done on a Harley. He really knows his stuff. On a scale of 1 to10 I would give him a 10. 5*****

Finally, a real motorcycle shop in Sedona!!! The last shop I went to was scary, I didn't feel…read morecomfortable leaving my motorcycle there even for one day. FTW Motors is the opposite of that place, it is clean, organized and you won't see any painted parts laying on the ground! I brought my Softail here for a 10,000 mile service, and Steve found several items that needed to be addressed. So glad I found this place, I highly recommend bringing your Harley here if you want things done right!

Another 10k miles, another fast and easy oil change with a good attitude and customer service. It…read morewas about $10 more than a place in cottonwood, and I prefer to support locals. Techs were friendly and polite.

Wanted to support a local small shop, but unfortunately they lost my business. Had to be…read morerescheduled because a machine broke, totally get it. Dropped my truck off at 8 AM and told I was gonna be priority, spent $3000 on tires. Called two hours later and they told me 30 more minutes, showed up at the shop was told again 30 more minutes. Waited another hour walked outside to look at my truck and saw that they only had one tire put on out of four. They were shortstaffed, which I totally understand, but then communicate properly with me, don't tell me 30 minutes when you know it's clearly gonna take longer. After waiting until 1230 had to literally tell them to just put the tires in the back of my truck and I was going to take them somewhere else because they were struggling so hard. If your machine can't handle the job, you shouldn't have taken our business in the first place. I'm not sure what the point of having an appointment is if you're gonna keep taking walk-in clients in front of us, pushing us back further and further when we spent so much money with you. That shows me they care more about volume and getting as many people in as possible than doing quality work. Went to discount tire in Cottonwood, the one tire that was put on they said properly was not, and the valve was leaking. Discount tire got the job done in an hour, and charged way less. Again, this review could've been way different. If everyone would've just communicated properly and said listen we are short staffed and we're struggling with our machines so it's gonna take us a few hours. Had a job to do in Phoenix and lost it because of how long they took.

This gas station needs to fix its credit card readers they don't work half the time and no I am not…read moregoing to go inside to pay ridiculous not doing business here anymore goodbye.

Great gas station at this location, store inside is good with fair prices. Restrooms are kept well…read moretoo.

They are always great. Trustworthy and competent. They flushed my brake fluid a replaced a leaking…read morebrake hose.

Highly recommend. They helped with new set of tires on my Audi Q7. And alignment. Very good price…read more Excellent service. Caleb & Michael treat every customer like family. Knowledgeable, honest, high integrity, helpful. Especially with us women over 60. They want to help. It shows. Mechanics are good too!!! Mike, the owner, knows good people to hire to keep his reputation solid in Sedona. I've been in Sedona 17 yrs. Never hear a bad word said about Mike's. I can vouch for that today.