I purchased a 840i BMW , at the used car Outlet. My experience started out slow in my expectations…read morewere much higher than what I was receiving . I had a few concerns and they mostly took care of them but left me unhappy with some of the remaining factors . I contacted Ryan Fitzgerald who immediately made everything right , they stand behind everything they sell and Ryan is a super person to deal with what started to be a bad experience he turned it around and making it very positive I cannot say anything bad about Pohanka and their staff . John the general manager of the Ford Chrysler Jeep dealership , finally got a board and helped . Sean the used car manager was very supportive and helped , I must say I am a hard person to please but they finally came through and made everything perfect. John at the auto body shop made everything perfect and any problem that I had they stood by it . Hello hello

Very good deals on cars The owner is always there and has…read moreexcellent customer service In my experience this dealer has better pricing than the monopolized neighboring dealers

They have good used cars they always dependable Rickey the owner he will make anything right on the…read morevehicles that you purchased purchased from him I bought a lot of vehicles from him and he is Dependable you will not be disappointed

The car I bought from them was misrepresented. They claimed many items on the car worked 100% but…read morein-fact were completely broken. When I tried to contact them about resolving their deception I was ignored. Very shady dealership. Good salesmanship but completely untrustworthy. Find a more reputable place to buy a car and save yourself money, time and a headache.

Thank you Dan!! The car drove all the way to California with no problems. I will be back for my…read morenext car!!

Earlier I gave a two star review because I was told by an outside party that my brake fluid was…read morechanged when it did not need to be. I felt, based on the input, it was a needless expense. I have sense learned that it was appropriate and would like to withdraw my earlier two star review. My apologies.

Can't recommend this dealership more. They made buying my car such a smooth process and were very…read morecommunicative. I recommend talking to Clarence or Jaron.

This Maryland dealer took advantage of my 18 year old son just before HS graduation. They sold him…read morea 1998 Cadillac for $2000.00 that had bald and sidewall cracked tires (cost over $500.00 to replace), front brake rotors warped and below legal specifications (cost over $200.00 to replace), bad front wheel bearings and tie rods (cost over $400.00 to replace), front end alignment $118.00, battery was wrong one for the vehicle and it was no good, kept car from starting everytime, (new battery $110.00), Air conditioning compressor bad and leak on intake manifold, (estimate to repair is above $800.00). I live over 200 miles away and he did not consult me on this purchase, instead he had his mom and step-father there whom said the car was ok. Since they told the dealer it was going to be registered in Delaware the dealer was not obligated to ensure it past Maryland inspection (which it would not have). I called the dealer to complain and see about getting his money back or reimburse us for the repaires and Mary Smith (co-ower) was very rude and stated they followed the law. This goes beyound law, this is what is right and ripping people off of their hard earned money. She did not want to discuss this and used this excuse as justification to sell an unsafe vehicle to my son. Shame on you Mary Smith! You need to find God and ask for forgiveness.

I was the owner of a 2000 dodge intrepid. It has been giving me hell over the past few months. This…read morepast monday the car's computer system completely went crazy and caused my car to cut off in the middle of me driving. I had already invested so much money in the car and i became fed up. I came to the conclusion that I need to bite the bullet and get a new car. I was trying to avoid having payments but I need a reliable car. So I reached out to a friend who had just bought a car at Preston Nissan. She referred me to Keith Biggar. KEITH IS THE MAN! He was so easy to work with and got the ball rolling as soon as I called him to see if I could get approved without needing a cosigner. Keith really worked it out for me from the time I called him that monday to the time I came to the dealership Saturday to finish the process. Im happy to say Keith helped me to be able to drive off of the lot with a BRAND NEW 2014 Nissan Sentra! I never had a brand new car ever. Loving this car, it drives so smooth and it will come in handy for me because Im a commuter who works in DC. Preston Nissan never rushed me, didn't force me into anything. They broke it down so that I could understand my paperwork and my payments. THANK YOU AGAIN KEITH and PRESTON NISSAN! You guys took good care of me

As always service was rendered with a smile and in a timely manner! I appreciate that the…read moreexplanation of service is printed out for me, and just as important, is the fact that it is also explained verbally. Keep up the great work. Victoria

Thank you for the kindness and efficiency of my visit. My car was taken right on time.read more

I stopped by when noticed the coolant reservoir was almost empty…read more Brad was very helpful and had me on my way within 15 minutes!

Highly recommend for the best in house transmission repair and rebuild. #1 for service, honesty and…read moreprice.

From the owner: we started in1948 car repair and car sales and auto parts and still is our business today.read more