I made an appointment on line at the last minute found a time that worked for me. This place is…read moregreat. Megan was awesome. Definitely would come here again

This was definitely on my top worst nail experiences. I booked online also because they never…read moreanswer the phone. The hours posted are not valid they make it up as they go. This was my second time so called second chance I gave this shop to do my nails. They do not use a drill. They waste your time along with cut open all your cuticle beds. I'm posting a picture to verify how bad it is I had to stop before I even got anything new done. Took over an hour to scrape an emery board against my gel polish to look like this mess. Then had the nerve to take $40 out of my $100 I handed to the nail tech Megan stating that I owe that for the hour it took to do the damage she did. Horrible customer service. The shape was awful no where near close to what coffin looks like. I am posting a third and fourth photo at a different shop just 2 hours later to get my nails fixed and done right.

I was initially a bit annoyed when I arrived for my 10 AM appointment, as it was also their opening…read moretime. It was two minutes before opening, and instead of being invited in, the staff member behind the desk simply looked at me while I stood in the cold. However, once I got inside, the incredible experience quickly made up for it. The place smelled amazing, and every staff member I encountered was exceptionally kind. I've been searching for a new nail tech due to issues with cleanliness at other salons, and I'm so happy to have found this one. I got a no-chip manicure and was impressed that they didn't charge extra for the cat-eye polish. Most importantly, they took a fresh file out of the package to use, which gave me confidence in their hygiene practices. The entire experience felt very clean and professional, and the interior is chic and spotless. While there, I asked about facials, and the aesthetician even came in early to accommodate me. The facial was just as great as the manicure. I will definitely return--especially since it's only seven minutes from my house! This is my new go-to spot for nails and self-care.

I will not be going back here. I was given a gift card 14 months ago, and used it last year for a…read morepedicure. I went today and had another pedicure, and they told me the card had expired. There was no expiration on this gift card, and I've never heard of a gift card with an expiration date.

Great service. I didn't wait at all. Beautiful place. My nail looked great and lasted. Will come…read moreback.

Overbooked and had to wait a long time. Nail tech did a poor job ( the customer before us had to…read morehave hers redone). Color and Shape not as requested. Techs were sharing tools between customers without cleaning. Left before nails were completed. Owner/manager was disrespectful- he actually called me and yelled at me after we left. Horrible

I had a really relaxing experience. I got a full set and a pedicure. I called they were open told…read morethem what I wanted and when I would be in they called me back to make sure when it was close to arrival time. The ambience was nice, both my techs were awesome. I didn't feel rushed or forgotten. Received a discount card for next service and also a loyalty card for continued service. These pics are about a week later

Absolutely do not go here. Actually i didn't even get a chance to. I called to see if they do walk…read moreins or appointments. Right off the bad the receptionist is being super rude and telling me that nothing is available, which I understood. He eventually told me that a 4pm appointment opened then I proceed to take it. Mind you I booked this a few hours before that right in the morning. With all my errands it went right across my head. They called me and asked me where I was at. I then proceed to explain to them that I am super sorry, I forgot and that's when he turned extremely rude on me. I asked if there was any more available appointments. Also keep in mind, the map's says that it takes walk ins. Why are you not accepting me. He then said "we're not giving you an appointment anymore, we don't want to take you." I then say "why?" He's yelling on the phone irrationally saying that you missed your appointment time and that you're a bad customer.... Sir HUHHH? I keep asking him to a point where I got irritated and raised my voice. Because you are coming at me very aggressive and i'm simply asking a question. As soon as i ask him why he's being so rude he hangs up. I call back and he answers and then hangs up super quickly. I called back 6 times and he repeats the same tactic. All because I missed my appointment time by accident?? The customer service was extremely terrible and I should have know that the second he answered the phone the very first time I called asking about getting my nails done. Very unprofessional.

My mom and I visited this morning for pedicures and loved every part of our experience. A very…read moreclean and professional salon - everyone was very friendly and welcoming. The pedicure was very relaxing and our feet look great. We will definitely be back!

I was wanting my nails to be the closest to perfect that they could be, so I figured I should try…read morethis place out, since they boasted Professional Nail Care on the front of the building. I came with my significant other and I'm telling you, it sure was professional! We walked inside and we were helped quickly. I went with the Pedicure & Manicure. It was $55, which wasn't bad. I sat down for probably less than a minute. That was a huge plus to have the pedicure ready so quickly. I was directed to sit down for the pedicure first. The chair I sat on provided me with a decent massage. The temperature of the water was cozy! The pedicure was very detailed and I enjoyed it from start to finish. I got a nicely brushed clear coat as well. After the pedicure, I was immediately directed to a chair for the manicure. Just like the pedicure, this service was very detailed. I was pleasantly surprised and relieved to have such attention drawn to my nails. The manicure was a success at gaining my approval! The service was amazing. I was treated kindly and respectfully. Overall, this place was an excellent choice! I'm glad that I came and tried it out. I don't have any complaints! Date of visit: 02/28/24

I've been coming to The Polished Pinky for over 2 years now, and I am never disappointed! The nail…read moretechs are professional, knowledgeable, friendly and fun. I love that I can make a standing appointment and am not waiting all day. I am a firm believer that you get what you pay for, if you want a cheap manicure with super thick acrylics that look fake then The Polished Pinky is not the salon for you. I am always getting compliments on how natural my acrylic nails look. If you want beautiful nails try them out, you won't be disappointed!

I worked with Danni and she was fantastic! She was quick with getting me send for an appointment,…read moreshe has fair prices, and she did exactly what I wanted. I was looking for a natural look for a wedding coming up and she took just great care and time to get them done. Will definitely be back!

I love this place. The techs are wonderful and I get great mani-pedis, at a great price. Every…read moresingle time! I won't go anywhere else.

Time isn't accurate. Walked in got laughed at. Last set of nails cracked mid nail with no chip. Not…read moreend of the nail. Mid nail bed hurt a lot. Will not be coming back.

I had an appointment today. I was on time. Every tech was with a customer with 5 waiting. And they…read morewere all very early into services. I would have been waiting for at least 30-45 minutes. Ended up booking elsewhere and leaving. Why take appointments? They're either overbooking or not honoring those with appointments.

I was really looking forward to a wonderful pedicure with a nice massage. I chose the deluxe. Not…read morebasic but a little bit more with a massage. I was nicked and burnt several times during my nail treatment and it really hurt. I felt like he was rushing. I really knew he was rushing when the massage was maybe six or seven passes over my legs and one or two over my feet and he was done. I watched the other female down for me do someone else and they had the same deluxe as me but theirs was amazing and they really gave a good massage to the legs and feet and I could tell the client was relaxing. At that point, I was so frustrated. But how can you tell anyone because nobody seems to understand English? Not to mention the two men both doing Pedi kept talking.... Just rude. Never again and I do not recommend it to anyone because I brought my granddaughter and my daughter and no one was satisfied. Stay away!! But if you do go, make sure you request a female tech....

This is only my second visit to CJ Warren and I am so happy I came across this salon!…read more My first visit right before Christmas time I was heading in for a "major" change to my hair that I was very nervous about. When I called to make my appt, the receptionist set me up with Allison and assured me she knew what she was doing when it came to short haircuts and bangs. To say the least, Allison lived up to every expectation I had for my visit and final haircut! Even on my most recent trip just a few days ago for a quick bang trim, she was waiting at the front desk EVEN when I walked in nearly 10 minutes early, hung up my coat and had me in the chair in less than a minute. I walked out in 10 minutes and at the ACTUAL time my appt was. I was again beyond happy with my visit! Allison is so personal and friendly and will listen to whatever ideas you have and even offer up better suggestions as a professional in this field. She has a great bubbly personality and will never let you down! CJ Warren is a great salon & spa with a wonderful atmosphere and I would recommend it to anyone looking for a new place/change!!

I've never had a bad experience! shoutout to Emilie who always does a great job! I have nothing but…read moregreat things to say about her and the salon.